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Yellow Transportation HHI
374 Spanish Wells Rd suite 1-b, Hilton Head Island, SC 29926, United States
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Yellow Transportation HHI

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Ta
Review №1

So glad we called this company! They were terrific! On time, courteous, helpful, accommodating, and really gave us peace of mind. Our group (6) was picked up at Savannah,GA airport with Gary holding a sign in baggage claim. Pleasant ride to HHI. Our ride back to the airport a few days later was even better. We found out at the last minute we needed to leave our rental early. We called Yellow Trans. and they were able to get our group early. Since our flight back was later day, we asked Steve to drop us off at airport and let us check our bags then take us to the Tanger Outlet Mail. He graciously honored our request. This company was amazing! Will definitely use them again in the future. Thank you HHI Chamber of Commerce for the referral!

ka
Review №2

I tried to call 24 hr a head and the dispatch was rude and yelled at me because I asked him if he could pick me up at 5:15 because they were not available at 5:30.Only use if you want to be yelled at.The driver however was very kind and polite.

Jo
Review №3

We traveled to HHI in July 2021 and for some reason (blame COVID!) there is a serious shortage of rental cars, Uber/Lyft drivers, and cabs on HHI. But don’t worry, because Yellow Transportation really came through for us multiple times. I highly, HIGHLY recommend them. Commit their number to memory and use it.

Me
Review №4

Called for an airport pickup the day before. Our driver was on time and professional. The vehicle was clean and comfortable. The fare was as quoted and very competitive. A much better experience than another taxi company on the Island. Would definitely recommend and use them again

Al
Review №5

My Uber canceled at the last minute and Yellow Transport was my savior to make it to the airport on time to catch my flight. My driver was terrific! I highly recommend.

Ri
Review №6

These guys are great. Super friendly, reliable, and very reasonable prices. The same cannot be said about some of the other services on the island. Definitely go with these guys.

Ja
Review №7

Steven was fantastic, we needed a ride quickly to the airport on the busiest day of the week. The operator worked to find us a ride, and Steven was a great driver. We will be repeat customers for sure when we return!

Al
Review №8

Called them in a pinch when our ride share cancelled last minute. They showed up with in 30 minutes so that we could make our flight. Had they not helped us out -we absolutely wouldve missed our flight. Very responsive and professional. Driver James was also great.

Fr
Review №9

The people at Yellow Cab always got me when Im in need. More reliable than Uber.

Mi
Review №10

I had an early morning Dr’s appointment, and even though, I scheduled an Uber pickup the night before, there were no cars available.So I called several taxi services to try to find a ride.The dispatcher answered promptly, and let me know all his cars were reserved at the moment, but would put me on a list and call when a car became available.He was polite, professional, and courteous.We ended up finding a ride elsewhere, but I put their contact info in my phone to use them in the future.

Ch
Review №11

Great service and driver was nice! Scheduled in advance for airport pickup and they showed up on time. Also picked me up in a pinch at a golf course and got me back to my resort!!

ci
Review №12

Most all of us have taken a taxi, a limousine, or some car service, and I am no different. To be honest, I cant count how many Ive gotten into over the years. But I can tell you the best one Ive ever taken - Hilton Head Limousine and Yellow Transportation. Ive ridden with them a number of times, and as long as Im in the Hilton Head area it will always be the car service I choose.They pick me up and get me where I want to go on-time, they always get me there safely, their cars are clean (really important during the pandemic), and their drivers are professional...not to mention nice and courteous. Next time you need a lift give Hilton Head Limousine and Yellow Transportation a try.

Sp
Review №13

They do a wonderful job! Much more reliable than those app based transportation companies

Je
Review №14

Dave is an absolute saint. My fiancé got separated from his friends on his bachelor party and they made no attempt to find him. Since I was in our home state of Indiana and making several unsuccessful Uber requests, I called Yellow Transport and Dave was able to find him and pick him up within minutes. He made it back to his beach rental safe and sound. Now we just have to get him down the aisle

Al
Review №15

I did not do my research prior to arrival on the island and quickly found out most taxi companies are booked up in advance or unreliable. My trip with yellow transportation was great! My driver was super kind and did a great job!

Sh
Review №16

Our driver was very helpful and a kind guide. The Alamo car rental agency stiffed us on our reservation so we had to cab it. I recommend Yellow Transportation HHI

Je
Review №17

I didnt even book this company because the service I got when I called was so poor. The representative mocked me on the phone for saying like, and I know I should have had my details together a little better, but the man was so rude. I ended up calling Silver Oak Transportation and got much better service there.

Ja
Review №18

Use their taxi service last Friday from Ellas on the Water to Sea Pines when Lyft/Uber werent available. These guys were clutch. Quick and safe. Highly recommend.

Pa
Review №19

They arrived at the requested time & had no issues getting us to our destinations. The drivers were very friendly & able to answer questions about the area.

Co
Review №20

These guys are the best. As many know Uber and Lyft are worthless on Hilton Head island and so you can count on these guys to get you were you need to go. And it’s cheaper than Uber. Highly recommend.

Ro
Review №21

Always professional. Unlike Uber, the drivers with this company are local, knowledgeable of the area, and have had background checks done! Tired of hearing stories about out of town Uber drivers commiting crimes and just being creepy! Ride with this company, youll form a professional bond with them. Support local businesses!

Mi
Review №22

Had an emergency need for a ride. They jumped right to it and made it happen. Uber let me down.

De
Review №23

The driver was respectful and extremely professional. He arrived 5 minutes prior to scheduled time and adjusted our quoted price down to better reflect the true rate. I would definitely recommend Yellow Transportation.

Ka
Review №24

Called them for a cab they said 30 mins. An hour later I called 10 times, no answer. Very unprofessional and left 5 girls stranded in sea pines to walk home. Rude.

ci
Review №25

The cab company is really great

Ma
Review №26

Yellow Transportation HHI really came through in a pinch. Very quick to respond to call in request and very accommodating when asked if they could return personal items that were left on accident in the cab. Highly recommend to get you from point A to point B in and around the Hilton Head area!

ma
Review №27

This service is awesome. They are very economical and all of the drivers and dispatchers have a great personality and are hard working. They know the local area extremely well. They arrive when they say they will and you always feel safe. I would recommend them to anyone.

An
Review №28

Excellent service and knowledgeable staff. We always use these guys when we vacation in Hilton Head. I believe in using only local companies and they have been in this industry for many years. Very safe and all drivers follow strict guidelines as well as complete extensive training for medical care and emergency transport. Definitely 5 stars!

Mi
Review №29

Driver great dispatcher not so much

Sa
Review №30

Recently needed the services of yellow transportation para transport. What a pleasant surprise to see a new van. The inside was immaculate and certainly met all the needs for a wheelchair. Our driver,Jordan? went far and above his service and compassion I wi recommend them to any one that needs them. We have also used yellow cab and again they’re great. Usually Gene is our driver. Professional on every level. Thank you for great service on every level.

Da
Review №31

Up front, honest, quick service

Da
Review №32

My experiences with Yellow Transportation over the last 25 years of living on Hilton Head Island:* Professional and friendly drivers* Safe drivers held to high standards and carefully vetted* Fair rates* Clean, comfortable vehicles* A LOCAL company that gives back to our community* Involved with local non-profit organizations through donations as well as service

ka
Review №33

Drivers were very hospitable

El
Review №34

The worst never on time kept changing time when they would get here talk very nasty very unprofessional and still want to charge full price when there late !

J
Review №35

GREAT SERVICE! GREAT EXPERIENCE!My ride arrived right on time, actually a few minutes earlier than I requested, so we were immediately pleased. Our tour was that much more enjoyable because it was in a brand new, very clean town-car, so we had plenty of room and were very comfortable for the entire ride. The driver was quite friendly and very knowledgeable about the local area, and was more than happy to answer all of our questions throughout our entire trip.

Ce
Review №36

I had thought that I was using LYFT but that was a mistake! The drivers were on time and for my 5:15 am pickup, he was early with a smile! They are competitive with LYFT and UBER. I will be using them for all of my tranportation needs on Hilton Head Island.

Em
Review №37

We waited almost two hours- called several times throughout and they kept saying 10 minutes. After calling the 3rd time, the guy claimed they had picked us up....nope definitely did not Then they hung up on my 5 times. We had to get a ride home from a bartender who took pity on us. The worst cab experience Ive ever had.

Jo
Review №38

I could not say enough good about this cab service. They came and picked us up in a horrible storm and told us they’d be there in 15 min and there were there in ten. The van was clean and super roomy. Todd drove us and he was extremely kind. I left my phone in the car and called them and Todd immediately turned around to bring it back. They were so responsive and so friendly.

Im
Review №39

Our driver was Steve and he was so caring, we just got out of the ER and he went above and beyond to help my husband with his bad ankle!! Thank you so much!

Se
Review №40

Very kind and patient!

D&
Review №41

Called around midnight after we got stranded with no Ubers on the island. Picked us up almost exactly when expected. Friendly and fun driver in a nice passenger van. Got us back to our hotel promptly.

Ma
Review №42

Great local business

Ze
Review №43

Best local cab service on the Island. They always go above and beyone for me. All of the drivers and dispatcher are personable and knowledgeable. I would never call anyone else for my travelling needs. Very trustworthy.

an
Review №44

Timely pickup, great driver. Thanks Steve! Will call again.

Bl
Review №45

These guys are amazing! They were extremely quick when everyone else was going to be over an hour! I wouldn’t use anyone else!

Ch
Review №46

Fast and awesome service. Very professional.

Ca
Review №47

Scheduled a 12:00 pickup.... they didn’t show. I called until 1:00 pm and they kept saying they were one minute away. Almost missed my flight. The guy on the phone was a jerk about it too. Terrible cab company.

Sw
Review №48

This company doesnt deserve a 1 star. The dispatcher was rude and got aggressive really fast after i asked how much would 5 miles then i told him he was being rude and he responded F$&@ You so dont use this company at all

Ga
Review №49

Prompt and reliable. I use these guys regularly around the island, as well as just about every time I have guests fly into and out of SAV, just to save myself the trip. Always dependable, always fair.

Ca
Review №50

Called when needed a ride to the airport to pick up rental car. Very polite, on time, nice vehicle and reasonable rate. Even wrote a receipt for fare.

Ty
Review №51

Called a cab at 8am, was told 20 minutes. Stood on my porch and waited... and waited. 45 minutes later I called back to investigate the status and was told the driver had been to my home, knocked on the door, and received no answer. I thanked the dispatcher and waited 5 minutes for an uber to become available. My other interactions with this company have been similarly disappointing, though I am usually fortunate enough to actually get a ride, however late the driver may be.

Ja
Review №52

Excellent experiences with Yellow Transportation on Hilton Head. They are always on time and professional.

Jo
Review №53

This is the worst cab ever, that don’t know time or anything and I really don’t see the sense in it at all.I’ve waited hours for the cab when they are saying 15 mins or 10 or even soon, this is a complete joke

Da
Review №54

The drivers are so knowledgeable and so nice! I never call anyone else!

Ke
Review №55

I had a terrific experience today. Waking up at 5am this Monday morning on the island, I was scurrying to find a ride to SAV Airport because Uber and Lyft rides were nowhere to be found even after 20 minutes of refreshing the apps. I then google mapd “taxi” to find this spot and I’m glad I did. I called their dispatch who immediately picked up after one ring. She called her drivers and located one for pick up in just 15 minutes, unbelievable! When Gary arrived, he pulled up in a luxurious Lincoln MKT with pressed khakis and smiling attitude. Hard to believe any negative reviews here unless they were shocked by the upfront pricing (1 hr ride, $85 quoted over phone, including gratuity, I added $10 more; Uber/Lyft was quoting basic services starting @ $60 and premium in $125+ range) that I believe fit the service. My credit card was gladly accepted and receipt was provided. Highly recommend.

Ma
Review №56

Unreliable

De
Review №57

Called to make a reservation for a pickup and was told they would call us later to confirm. When they didnt, I called them and was told we had no reservation and that we must have made a mistake.

Je
Review №58

Ive been using this company over 20 years . They have been nothing but great! Best rates in the Low Country!

Dy
Review №59

This is the most badly run taxi company I have ever dealt with. The customer service is absolutely horrible, the people are rude, and they pick you up half an hour late every time. If I could give this business(if you could even call it that) a 0 out of 5 stars, I would.

Le
Review №60

I have been riding with Yellow cab for years and years but on 08/27/2018 I had called for a cab the dispatcher told me 20 min a few minutes later I decided to call and ask if he could call me when the cab arrived at the gate. It was hot and I have medical issues Wich cause me to not be able to stand, sit, or walk for long periods at a time. The dispatchers response to me was (in a nasty tone) The drivers not out there but you better get out there because if you dont Ill send him somewhere else. Im so completely done with yellow cab due to this mans attitude and unlrofessunprlism. I have tried to stay loyal to those who have been kind & helpful over the years .I will most definitely be an Uber and Lyft rider from here on out. I couldnt let his nasty ways go this time.#IHAVEHADENEOUGHOFHISBS

Ma
Review №61

The dispatcher told us it would be a 15 to 20 minute wait, and we ended up waiting an hour.Had to call back 3 times before our driver got to the right place. Dispatcher was very rude.

Sa
Review №62

Yellow Cab HHI was very prompt, reliable and great Customer Service --Will continue to use this company every visit to HHI --- Thank You !

M
Review №63

DO NOT USEdrivers provided no id, business license and too much attitude. Customer service doesnt care if they are legal or not, told me to tell someone else. I would prefer never to ride with yellow cab if it continues this way. I think its a crock. 3/4 experiences and interaction with them have been lousy, disgustingly not american, and i am glad i wasnt forced to get in their cabs. They did try to hassle.what happened to the actual yellow cabs that did their thing around the island?if I wanted to go to Bangledesh and get a shady cab I would of but I thought this was THE yellow cab of the island. DID YOU throw a coup on the owner?

Ch
Review №64

Vehicles are immaculate, the drivers are very friendly and always on time.

J
Review №65

Avoid. Made arrangements for relative to be picked up from a senior living facility in HHI and transport to Savannah airport. Provided credit card for payment prior to date of pick up. Driver bullied the elderly passenger into adding a higher tip and pay cash for full fare. Disgraceful.

Va
Review №66

Great service and genuinely friendly employees!

HM
Review №67

The worst ever. Picked us up at the HH Westin to Savannah airport in a car that should be in a junk yard. The mirrors were broken, rear door jammed closed, rear windows inoperable, car shook when brakes applied, engine sounded like it was about seize any moment, dash board held together with black electrical tape. Driver said the car had over 250,000 miles. We never got on 95 because the car isnt good at high speeds.I called to complain and told the gentleman the problem. He proceeded to tell me that another car needed service and if he didnt send that one we would be stuck at the hotel with no way to the airport. No apology; made it sound like he was doing me a favor and when I disagreed with him he hung up on me.Its no wonder Uber is becoming so popular.

Da
Review №68

This cab is horrible period I missed my sons marine graduation because they r tht bad called 6am told me 20 /30 min an nvr showed wht a horrible cab company for being in a tourist area.

De
Review №69

Booked a taxi 90 minutes ahead of time. The cab never showed up. When I called back I was told they had lost the reservation but they would send someone right away. PATHETIC. Use Uber and not these guys. I have now called Uber and a car is on the way, I know where it is and the driver.

Li
Review №70

Never contact this taxi service!!! Rude and not accomodating. Driver came to the hotel to pick us up. Then Judy tells him he can not take us to the airport because we where going to savanah airport. Never in my life experienced have I had such a bad service!!!!

De
Review №71

Constantly late. Unapologetic when checking on your taxi after being an hour late. Even have the nerve to get an attitude on the phone when you have to call back. Then charged full price for the abysmal service.

Ga
Review №72

Always on time and have never had a problem or complaint from our clients and we use them quite frequently.

Bi
Review №73

Good people.

Ry
Review №74

Never came to pick us up after we waited 30 minutes. Walked home and then got a phone call they were coming. Tried calling them 20-30 times and they wouldnt pick up

Ch
Review №75

Sucks. Dont call yellow cab! Youve been warned..

Ab
Review №76

Bad experience. We waited an hour when they said it would be 15 minutes. On top of that, The man answering the phone was very rude.Ended up cancelling the ride.

Le
Review №77

The worst public transport

Ch
Review №78

Sux

Ha
Review №79

Absolute terrible service

Br
Review №80

Terrible, rude people

Information
14 Photos
80 Comments
3.1 Rating
  • Address:374 Spanish Wells Rd suite 1-b, Hilton Head Island, SC 29926, United States
  • Site:http://yellowtransportationhhi.com/
  • Phone:+1 843-686-6666
Categories
  • Handicapped transportation service
  • Delivery service
  • Taxi service
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