Ralph took care of our laptops quickly and professionally! He advised us on gaming computers and helped us transfer the important stuff my teen couldn’t live without. Well worth the cost and we will continue with Ralph when and if we need more computer help.
Ralph is hands down the best there is on this island. He is responsive and not only that while everyone else asked me to give them a couple of days for them to see my laptop after it crashed, Ralph said “drop it off in about an hour and I’ll work on it” even though he had other ones to repair he acknowledge the fact that I was in a panic lol. Within about 4-5 hours I had my laptop up and running again and to perfection. Thanks Ralph again you are a life saver.
Very knowledgeable, responsive and reasonably priced for the services! Thank you!!! We’ll definitely call again if we need our computers repaired!
First time using your service as we’re new to Hilton Head. Thank you for the good service.These are the six main things I look for in a service provider:1). Responsiveness: 5 out of 52). Frequency & content of communicating with the me 5/53). Professional friendliness when communicating with me 5/54). Getting the job done (fixing the problem) 5/55). Meeting time commitments - having it ready when promised 5/56). Price/warranty 5 out of 5.I am a “hard grader” almost never giving a perfect score but you earned it in this instance. There is nothing you could have done any better.You now have a new loyal customer. Feel free to use me as a reference.Ned Morse
Ralph responded to my request quickly, kept me up to date and had the repair done by the promised time. I would definitely use his services again.
I recently used Island Computer to repair an older MacBook Pro. Ralph quickly diagnosed the issue, made the repairs, and returned the computer in about 24 hours. He explained the situation in terms I could understand and I thought the price he charged for the work was very fair. I would definitely use him again in the future if I have the need and highly recommend him to others. Overall a good experience.
Great service, Rafael is very friendly and professional. Absolutely come back for another service.
They were helpful and completely on time, as promised.
Why take your computer somewhere that overcharges and makes you wait a week or more. Ralph is extremely knowledgeable, honest, responsive and reasonable. I have been using Ralph for years as I wouldnt trust anyone else.
Fast and efficient! Pricing was fair and customer service was great! They were able to fix my laptop in under 24 hrs and were so helpful! They are able to provide a quote in under 10 minutes. My laptop had a part that takes time to order and ship but they had it ready in their place! Couldn’t recommend a better repair shop
I had my work computer back and running within a couple hours. The service and advice was extremely helpful and the price was great as well.
I have been using Ralphs Services for years. The quality of work is top-notch and he is extremely responsive. Service after the fact is amazing and Swift. I am self-employed and run a business from home. I cannot afford to be down at any time and he ensures that I am not.
Randy was very friendly, responded quickly and had a quick turnaround fixing my laptop. He even offered additional advice to better upkeep my laptop. Overall great experience and highly recommend.
Prompt support and diagnosis at very reasonable cost.
I have used IFIXIT on two occasions with excellent results. Ralph is great to work with.
Ralph was incredible. pricing was more than fair and he had great communication throughout the entire repair process. i will highly recommend his services to everyone!
I write practically no reviews, however this company is worth the effort. Ive dealt with them on several occasions. Either at the old location or the new location, every experience has been professional, congenial, informative. The staff is very knowledgeable and the owner is kool. I never felt ripped off or price gouged, my laptop was was repaired with repair progress information provided throughout the process. I would recommend this company to friends and family with no reservations. Thanks A.
Excellent, professional service provided by Ralph and his team. I was appreciative of his quick analysis of the problem, proposed turnaround time in having the service completed, and delivering on that promise. I will use his service again and recommend iFixit to others.
Perfect job in a very short period of time....
Laptop built-in camera not working right. Rafael had me back up and working the same day! Plus free cleaning thrown in.
Ralph! My goodness! You worked wonders for my laptop. This computer wasnt this responsive or quick when it was new! That is no joke!! Thank you!!!
Very knowledgeable.. Reasonably priced.. Knew exactly how to fix the problem.. Ralph has gained a life long customer in me
Love the service. Definitely recommend❤️
Prompt service, reasonably priced.