I’d like to share my awful experiences here at home depot Hilliard. I unfortunately came in on a day when Chris was not having a good morning. Yeah sure his wrist hurt but that sure isn’t an excuse to be giving customers attitude and not providing customer service and doing your job. Additionally after using the tool I called in within an hour to inform them the tool doesn’t work and I can’t return it until later in the day because I had an emergency come up. They told me they would put the tool rental on pause and I can exchange it out. When I got there they forced me to pay for the rental and refused to make up for the loss of the tool. Chris the tool and Home Depot tool rental at this location is the worst do yourself a favor and stay away.

Quick, easy and reasonable!!

Got there at 0620am and old boy was happy to see me. Rented me a post hole augur, showed me how to work it, got me on my way. They have everything. Absolutely recommend.

My go to for all my hardware need. Tool rental is great at this location.

I love this particular location of the Home Depot. Their tool rental service is good, and they have really stepped up their customer service with their floor employees.

Went to tool rental here to rent a wallpaper steamer. The person working completely ignored me; finished the current sale and took another customer (a man) before he even acknowledged me, despite the fact that I had been there before him. I got home, started the steamer, and it shut itself off after less than 5 minutes of use. I call the number on the receipt and the guy tells me to let it cool off, and proceeds to hang up on me. The steamer never went on again. I took it back, and they gave me a refund on the deposit, and Im still waiting for the refund. Will not be coming to the Home Depot again.

Used to be good please to rent tools, lately not so much. They always try to rent the tool based on what they think is needed for project, and not what you want. Last two times I ended up renting from Sunbelt, even though it was a little more.

Both the website and another store showed products available for rent, showed up and was told that the tool wasnt. Also wont accept reservations nor are they willing to let you know when the item might be available.

Always quick and courteous

Didnt go