Came here on a whim to get my tire patched after months of dealing with slowly losing air. They got me in quickly and put to the top of the priority list since I didnt have anyone to come get me while I waited. Absolutely friendly and helpful staff! I went back for an oil change later after such great service. I plan to get my new tires later this year from them as well. They earned a new consistent customer in me!

I love the customer service, I have received here. Herb has went out of his way to give GREAT service and i highly recommend anyone to come get their car services done here.

With a nail in my tire I needed help and Herb was there for same day service. If you are looking for good old fashioned customer service this is your place. No unnecessary high pressure estimates, I got the service that I needed when I needed it for a fair price. Keep having a great day Herb.

Took my car in for an oil change, tire rotation, and a tire leak. They found the leak and did everything great. Herb took care of me and everyone there is really nice and understanding. Good place and good experience!

I have been taking my cars to this place for about 15 years. What I like best about tire choice is that I can trust them. I usually know whats needs to be done before I bring my vehicle in, and i have never caught them trying to scam or upsell me. Their rates are about average for the area, but you save money in the long run because they dont try to scam you.

The talk on the neighborhood groups is Mill Run has too many tire shops, but my experience with Tire Choice was fantastic, I’m glad they moved in. Our previous choice for car service in Mill Run wanted to charge $130 to find out why the check engine light was on in my Odyssey. Tire Choice did it for free, after which we agreed to a tune up that has the van running better than it has in years. The staff was friendly, accommodating and showed true concern for my vehicle. Thank you!!

Been going here for years. Although there have been several turnovers in management over the years I have always felt comfortable with the service. This past visit Herb was great. SHOWED me what he thought needed to be done and why. Then gave me every discount he could to help me financially. Thank you Herb. 🙂

I got a flat tire around the area, and knew I needed new tires, so I called the first place I saw. They were very fast to get me in! They were very friendly and very communicative. I got my tires changed, oil changed, and my car aligned. I would highly recommend!

Herb was the absolute best. I cannot say I will ever take my car anywhere else. Herb and his team really went above and beyond. I brought my Nissan Rogue in. Thinking I needed to take care of my exhaust. He saved me so much time, money, headaches, and future break downs. I have never felt more safe in my vehicle. Grateful to Christ Jesus he did not price gouge me.Go see Herb! Youll thank him. Trust me

I will definitely use this service again. Herb is fantastic and explained everything well. As a single woman, I worry about going to automotive service stations and being sold more than I need. I did not feel that way here! My car was serviced on time, my questions answered, and everything fully explained. Good job Tire choice team!

This was a great experience. Everyone was friendly and very attentive. I was informed of exactly what needed to be done and given the cost involved. I appreciated their honesty and professionalism when what I thought was wrong was ok. Women need a place they can take their car without being taken advantage of.

Herb the manager is honest, fair and knowledgeable. Cannot go wrong taking your vehicle to him.

Great, quick service. Didnt try to sell me on any extra work on my car. Will definitely return

Sometimes it takes longer than quoted, but that’s to be expected honestly. Overall, great service, great staff, convenient location. I feel like I’m getting a good price for a good job.

Took very good care of me while I felt most vulnerable. My car is my independence and it terrifies me whenever I have car trouble. They were able to order and install a new tire very quickly. Very grateful for the main guy that helped me, can’t remember his name but he’ll know me :)

Fantastic place to take your vehicle!! Herb is professional and honest, couldn’t have asked for anything better. A rare combination that you just don’t find everyday. Thank you!!

Herb, the store manager took care of me replacing my tires in July, which was a great experience & a good deal! Now he is getting me in and out while getting an oil change. He listened and checked my tires, for one has been loosing air every couple weeks. He told me what we could do to try to fix it. He also relayed to me I need to look into getting rear brake pads & rotors. They definitely want me to be safe on the road. Thanks for taking care of me!

What a great experience! So amazing to have your car fixed with complete accuracy & professionalism! Herb explained all repairs & gave us a terrific discount, while my Dealership only added extra, unnecessary, repair add ons & fear tactics (sorry, women do the research too) and we all need every dollar during these unprecedented times. Thanks so much to Herb & his excellent crew of elite mechanics!! 👍🏻

Herb and his crew are very thorough and honest!They are not pushy in any way shape or form. And the tech did an amazing and quick job of changing oil and rotating tires. Thanks again ya’ll, I am very impressed and would recommend these folks to anyone needing auto work done.Scott Barker

Dropped my car off to Tire Choice for them to diagnose a wheel alignment problem, fix the problem, correct the alignment and get 2 new rear tires.Within 20 minutes Herb and his workers had the problem diagnosed. I had a good idea ahead of time as to what the issue was, I just didnt have the equipment to do the fix & alignment myself. The price quote to fix everything was lower than I expected and Herb didnt try to sell me anything that was unnecessary. This means this shop is dependable and honest. They had all the parts needed in stock and their parts were less expensive than what I could find online if I had tried to fix it myself. From the time I dropped off the car to the time it was ready to be picked up was 2 hours, very fast and very professional. Herb also gave me a print out of the alignment results and explained the results, which I greatly appreciated for understanding how the alignment machine works.Everything about my experience with Tire Choice Auto Service Center on Fishinger Blvd was excellent.

Even thought it was getting near closing time on a Saturday, they were able to fit me in and get my rear brake pads done. The price for the job was exactly in line with what I had researched on the internet so there was no overcharging. This is a good solid place to go for auto service.

Spoke to Herb, he was able to get me in right away. Great service and fast as well. Also found out what else needed addressed whenever I could. Needed a good car spot and found it.

Went in for a Tire Rotation and to have a nail removed and patched. Shop was empty - no cars. Technicians looked disturbed that I pulled up and interrupted their smoke break. Purchased tires from Mr. Tire, which was acquired by Tire Choice. They couldnt find me in their system but reluctantly agreed to honoring the lifetime tire repair and rotation warranty Mr. Tire offered. Service was complete within the timeframe they estimated but 4 days later, discovered that they never repaired the tire. Found my tire with 10 psi in it sitting in my driveway. After reinflation my tire, I took my truck back and showed them a picture of the nail from 4 days ago to prove it was the same nail in the exact same spot. Their response was that its not a big deal because I didnt pay for it. 3 hours of my time wasted is worth more than what it would have cost to have the tire repaired properly and been charged for it. I apologize for interrupting a smoke break but please actually complete the service being requested instead of just doing half of it so you can get back to break time.

Herb is very nice an answered all my questions and gave me the best price for what I was needing. Lonni took good care of my car and has it sounding and looking great! They’re great! Will definitely be back for all my car needs.

Ridiculously overpriced. Came in for a quote on a basic tune-up. They quoted over 1k for 200$ of parts and 30min of labor. This place is a complete ripoff, avoid at all costs.

Best customer service in Hilliard . Always greets you with a smile and very efficient.

Worked with Herb, excellent no hassle service at a nice price!

Great job! Friendly, straightforward, and professional!

Herb is always super helpful. It’s my go to car place.

If youre looking for great customer service with honest workmanship and great prices then look no further. Herbert is one of the nicest guys who will not only save you money but explain the entire process of what needs to be done and whats not necessary. Konner went above and beyond installing my brakes that needed some extra attention. New customer for life!

Wow wow wow! What can I say?!!!! I called to get a quote on my brakes and was told by Herb that they do free brake inspections. Got my car inspected and Herb was able to work with me in order for him and his crew to get the job I needed done. I couldn’t have been more pleased with the service and the time of completion was phenomenal. I highly recommend Tire Choice Auto Service Center (Hilliard) to all those needing brakes done, and other things. Great customer service! Thank you Herb for your business! I’ll be back when needed.

The shop was so clean and safe! The nice man at the front desks was very helpful, and Herb had my oil changed in less than 40 minutes!! I loved having a space outside to wait while my car was being serviced. I definitely recommend scheduling an appointment, it made the entire process efficient and super easy! Thank you for a great experience!

This place is great! Everyone is always so kind and helpful, especially Herb! I always get the best service and know that I can trust them with the service they provide. Highly recommend!

Courteous staff, got the job done. Checked my oil without me even requesting

Very informative! Great service and always on time. Been getting services done with them for last few years.

Tire Choice in Hilliard is the BEST auto service center in Central Columbus. We have taken both our Altima and Escape to them many times and have been so pleased with our service. They have done everything from tire replacement to repairs for us. They are super honest and transparent here. They will never charge you for something that doesnt need fixed. I have sent my own family members to this shop because they have gained my complete trust. Herb the manager of this wonderful center is so kind and will fit you in right away if you need something. The mechanics I have spoke to have been super knowledgeable about our cars. Thank you Tire Choice!!!!!

Not only are they kind but this is the first time I have gone to a place and my dashboard did not light up while driving home. Ill be getting my oild changed here from now on

The team was fast and on point. Hebert was friendly and walked me through a possible issue with my battery and suggested alternatives with the concern that made sense. They were on time. Second time there and will continue to go back.

Wonderful experience at this tire choice! Herb was such a delight to talk to, and he answers all questions i had. They have gained a new customer, thank you Herb!

Extremely fast service. I needed an oil change, within an hour they scheduled service and had my car back ready to go. They rotated the tires and did some other things for me for a great price. Super friendly and great service. There’s a lot of tire shops around the area but this is the one I would go to every time.

Great service and prices. Went in for a wobbly tire, Herb and Konnor were able to diagnose the problem quickly and even showed me my warped tire once it off my vehicle. Herb also gave me a great deal on my brakes which was greatly appreciated. I highly recommend taking your vehicle here.

Service was great. Good people in there. My car was having unexpected issues Herb and his team were able to squeeze me in same day and solve the problem quick. Will be going back for all oil changes, tires, and any issues from here on out.

Herb, the Manager, was very knowledgeable and provided great service. Konnor, the Technician was great as well! Overall, this is the best place you could ask for to have your cars serviced in terms of quality of service and trustworthiness!!

They’re punctual, pleasant to deal with, and I felt I was getting high quality mechanical service for my car.

Service Manager Herbert Ridgeway and Technician K. Taylor did an outstanding job diagnosing and fixing the problems with my car brakes. Job was performed in a professional and expedient manner. One happy customer!

Best service in town! We took our Ford Escape in to Herb after being told we needed $800 worth of work at a Ford Dealership which ended up not even being the issue. We walked out of Tire Choice with an honest diagnosis of our issue and it was repaired for a very fair and reasonable price. This is the only repair shop we trust in town and I cant recommend it enough!

Good car service

Once again their customer service is top notch!!!! Stopped in for tires and left happy. Thanks again guys. The ONLY place I trust with my car

Herb was a great help as always. He is very personable and professional. He and his team were able to get me in with very short notice. I went in expecting to pay double what I did, I completely forgot about the insurance I had on the tires. Thank you to the team for all your help today.

I had a nail in the tread of my tire with a very slow leak. I made an appointment and Dustin fixed it quickly and professionally. They were able to plug it and said to come back if it didnt work. The person at the desk (now I cant remember his name and am so sorry) was friendly, professional, and went out of his way to keep me informed. Thank you!

Asked for an oil change, tire rotation and a brake inspection. The rear brakes needed a great deal of work. Everything was done in a timely manner. Herb explained everything they did in detail and even walked out to my car to show me what they did.Ill go back.

Thank you for a quick oil change and being friendly. Great job.It would be great if you could keep a bottle of hand sanitizer on the counter for customers.

I had a great experience here! I went in for a second opinion on a repair to make sure it was something I really needed. They serviced my car quickly and easily, the people were incredibly friendly and open, so much so that it felt like doing business with a trusted family friend. As an added bonus, I wasnt charged for unnecessary services I didnt need. Ill definitely return for my future service needs.

Thanks to Konner, Herb and Dustin for getting me all set with new tires. These guys are great and very efficient at what they do. Keep it up!!

Very friendly but didnt honor the coupon.

Very unprofessional and disrespectful in explaining the service and getting quote :(

Herb was super helpful! He even came out to where my car was broken down to help me get it to the shop!! Every time I’ve worked with him he is very kind and someone I feel I can absolutely trust with my car

The assistant manager on duty I think his name was Daryl was outstanding. Great service and fast. Also I observed him work and he was doing his best to multitask and take care of all of the customers with great service

Excellent customer service! Quickly scheduled for same day service. Manager Herb is very knowledgeable, professional and friendly. The service crew worked fast and did a great job. Thank you!!

The manager, Herb, was amazing and super fast. Wonderful service. 10/10 would visit again.

Herb and his staff were awesome. Very friendly and fast service. I will be back!

Really enjoyed the experience we had! Was pouring and snowing when our windshield wipers stopped working, motor and everything! Called right when they opened; Herb at the desk was amazing and made us feel calm and like part of the family. Got us in and on our way 2 hours later. Such a great experience, will definitely be back!

Fast and did a 32 point inspection with coupon for under 50 bucks great!!!!

Awesome place I was stranded in Colbus and Herb found my car part 2 hours away and got it to them and had me back on the road before closing that is Service people!

Great guys! Went for an emergency flat tire and they took care of me. I’ve gone back for any other services I needed. I refuse to go anywhere else, it’s great knowing there’s a staff who’s got my back!

I had an emergency flat tire, and they were able to fit me in the same-day, offer fast and affordable tire replacement and oil change for barely any additional cost. Great place!

Customer service was amazing! Very personable staff. Dustin worked on my car and he was very efficient, I was in and out the door in no time. And very clean waiting area, thanks to Herb. Very pleased, will be bring my vehicles here from now on and will be recommending to family and friends in the area to try this place out.

HIGHLY RECOMMEND!!!!! They will explain everything very well! Michael and Herb are very polite and would go an extra mile to find you a good price ! Definitely coming back !

Was very happy to get an appointment for an oil change and tire rotation on my car the same day I called. Herb was great to work me in later in the day. I like this Monroe Center and have used this location since I moved to Hilliard. I like that they do the inspection of your car and list things that will need fixed but no pressure to have it done right away unless it’s critical. I will always use this location friendly and fast.

Yesterday, I went online to make an appointment with Tire Choice and they were able to get me in the very next day! They confirmed my appointment request almost immediately. Upon arrival, I was greeted by an incredibly personable gentleman named Herb. He did a wonderful job explaining pricing, what all they did, and the present condition of my vehicle. I really appreciated the care they showed and the details they put in to making sure I had an exceptional experience.

I highly recommend this Monro (Tire Choice) center. The manager Herb is is so kind and truly cares about you as a consumer. They have done repairs and replaced tires on both our Escape and Altima. Our cars left the shop in excellent shape and I can tell the quality of the repair was of the highest quality. They are also very reasonable priced which beat the dealership by over 10%!

Very nice took care of my problem only took a couple of hours. Herbert has excellent customer service and patience. Definitely will be taking my truck back and I highly recommend there services. A little pricey but worth every penny.

Konner is absolutly a great guy.Ive never felt like I could trust auto care places but these guys are the real deal .Thanks for all your help!!

Herb is awesome! Great service!

Great experience! The gentleman who helped me, Herb, was kind and able to get me an oil change in no time!

I was dealing with Herb he was very friendly I would highly recommend Tire choice to everyone I know very great service

Even though they couldn’t fix my issue, the Team was very helpful and courteous. I’ll definitely will return.

Herb and the rest of the crew always provide quick and excellent service. I have been bringing my car here for years and I am always satisfied.

Been going to these stores for long. Came here to fix a huge mistake done by another shop. Excellent work and good pricing. No rush work and great detailed attention to every bit of work. 100% recommend.

I absolutely love this place. This place has tremendous costumer service, when I walked in the atmosphere reflected something similar or even better thank Chick-Fil-A and Starbucks. They where supper polite and professional. Thank you Herb and Dustin you guys definitely have my business from now on.

Herb did a great job as always 10/10

Extremely friendly, acknowledgeable and professional staff. I trust that they work on my car as if it were their own. Herb remembers his guest by name and makes you feel so very welcome. I highly recommend bringing your cars to him!

Herb and his team were great. They were friendly, helpful and we were able to get a same day appointment.

Got me in and out very quickly! Herb at the front desk was very nice and extremely helpful!

I drive 30 miles out of my way to take my car for service here. The work they do is that good! They ensure work is done right first time everytime. I have had my car serviced at Monro since purchasing my car new in 2007 and now have over 272,000 miles and driving like a beauty still. The manager at this location is one of a kind and honest with diagnosis, pricing, and overall repair process. Ask for Herb and you will be in good hands with your vehicle care here!

The guys was very honest and provided 5 star customer service ! Thanks again

Customer service was great! Told them what I wanted/thought I needed and they helped out and got it done! Called and made one recommendation which is always appreciated! Herb and all his staff were nice and professional! Look forward to finally having a place to take my vehicles frequently!

Great place to have your vehicle worked on. Herb makes you feel at home and doesn’t try to up sell you.

Have used Herb and his team for all of my cars and they consistently do great work. Trustworthy and knowledgeable. Kudos to Angel for quickly getting me in and out today!

I went in for an oil change not too long ago and I was well pleased. Today, 2/15/2020, I went in for a Coolant Change and then also got the vans serpatine belts and pulleys changed. They are very professional and curtious there. They care about your time as well. Angel has always been very kind and helpful and explains all the details thoroughly to me. The mechanic was awesome as well. I didnt catch his name though. I highly recommend going here.

Had 2 new tires put on a work van because they were getting pretty worn out. The service was so great! Dustin took his time to explain why the tires were getting worn down like they were. He answered all my questions and made sure I understood. I didnt have an appointment but I was guaranteed a job well done that same day. The shop closed at 5 PM and Dustin stayed over and made sure my vehicle got done. Definitely recommend!

I had an appointment to have my alignment checked. The technicians were friendly and professional. I was in and out in less than an hour! Thanks Lonnie, Herb and Dustin. I appreciate your timely service.

Needed an emergency repair quickly and these guys really came through!!!!!I made an appointment online the night before and when I arrived the next morning, the parts were already ordered and the team was waiting for me. They did a full inspection, explained all my options for the repairs, gave me a good price and had me back on the road the same day.Many Thanks to Herb, Shea and Nick for restoring my suspension!! You guys rock!!!

Hats off to the crew at the Mill Run location. Ive been coming here for a few years now as it is an easy ten minute walk from where I live should I need leave the the car overnight. I started coming here when my other go to shop start getting slick and costing more than everybody else.Munro is always friendly and they explain what needs to be done and why. Ive asked them to come through on so many occasions and they always do. They take the time research the best deals on replacement parts to keep my eight year old Hyundai humming along.They pay attention for the details. So stop in for a great customer service and sho value. Youll be glad you did.Pete T.

Took my corvette in, was initially nervous about taking my new car there for an oil change rather than the dealership. But they did a great job! They got me in and out quickly and the peces are very reasonable. Friendly staff aswell, would recommend 10/10

Super friendly and helpful staff! They are all very knowledgeable and work efficiently to get you back on the road. They genuinely care about making sure your car gets you where you’re going safely, and don’t try to scare you into buying things you don’t need like some other places do. I will definitely be back!!

Herb was great to get my car in on short notice. I appreciated the attention to detail, quick service and tips on what my car needs in the future without “high pressure” sales. Great value too!

Great service and friendly staff. The whole crew worked hard.

Took my car here for the first time today and Im so pleased I did. Nick was very welcoming and when I arrived, I felt assured that my car was in trusted hands. Shea also made sure he showed me what needed repaired and explained what was going on with the car. They were able to get me in the same day and fix Trinity up at an affordable price and then was even able to find me a better deal than originally quoted. I will definitely be back to this precise location for my automotive needs.Update 3/12/20 once again the guys have done an amazing, quick job getting my car back on the road safely. Was able to diagnose and fix my coil in about an hour. Something the other shop couldnt even do after 2 days.

This is the second time Ive visited this Monroe Brakes. They were fantastic both times. This past visit, I needed to wait for my car in the office with my 3 yr old. I was prepared for a rough couple of hours. Instead the man in the office changed the TV immediately to PBS Kids, and my car was finished in 40 mins. On top of it all the work was affordable. Ill definitely be back.*****UPDATE***** I did go back and they were fantastic again! Not only did their mechanic stay late to make sure my husbands car was finished before he needed it for work on Monday but today they looked at my van immediately without an appointment. I honestly wish I could give them more than 5 stars.