Great people to deal with. Offer a great service at a much better price than other companies. Veteran owned!
Dwight and Rob provided the most AMAZING customer service. I was able to schedule my appointment effortlessly in minutes and the job was completed within the week. The technician who came out, Ronnie, was the consummate professional - calling the day before with estimated arrival time as well as the morning of when 20 minutes out. He arrived on time, was pleasant, and facilitated the shredding efficiently and effectively leaving me to enjoy the remainder of my clutter-free day. I will definitely be using Shred America again for future shredding needs.
After my initial request, Claude was my first contact. On the back end, there was Ronnie, the technician who arrived to do the shredding. The entire experience was EXCELLENT. The procedure was seamless with great communication, prompt arrival, and impeccable service. After my curious neighbors saw the clean, white, tech-ed out truck, they wanted to know the company and asked me lots of questions. I recommend Shred America without hesitation.
They stayed connected as the appointment time came, and showed up at the appointed time. The driver/shredder on the spot was courteous, professional and just a good person. This was a good way to get this done.
Fast, easy, professional. The shred truck came right up to my door, it took five minutes. Maybe the best money I have spent this year, to be honest. Highly recommend!
This action for me was very timely and professional. They answered all my questions, showed up and took care of business. It did not take long either. I recommend Shred America!
Shredding service providers that come to your home at an affordable price are a real godsend. Otherwise you have to haul boxes of files and confidential information to a UPS or some other retail outlets which is impractical. From start to finish Shred America was professional and friendly. The truck arrived in the projected timeframe and was clean and capably managed by a father and daughter team. I was even able to watch the files being shredded which gave peace of mind. I was glad to do business with a veteran owned organization and glad they identified themselves as such. Highly recommend.
Fast and Friendly shredding company at prices you can afford.I would most certainly call this company. Modern equipment and service was completed in a minimal amount of time. The drivers skills and ability maneuvering the vehicle and the equipment was impressive. Forever a customer
Shred America went above and beyond in meeting the needs of our shred event.From the very first conversation with Claude, I had a gut feeling our needs would be met. Claude worked with me to meet our community’s timeline and budget.Upon scheduling the event, Shred America also contacted me several days in advance to confirm all the logistics.Our shred truck operator, Ronnie, also contacted me before the shred event. Ronnie was early to the event which made all the difference as neighbors came early to shred. Ronnie was professional, courteous, and demonstrated the shredders security. COVID precautions and safety were also followed.Thank you Shred America for making our event a success and look forward to working with you in the future!
Dwight and his team were fast, friendly, and on time. This is a great service! I have tried waiting for shred events in the area and it’s sometimes hard to find them- especially during COvId. No more searching for shred events and no more hauling boxes of shred anywhere. The team shows up with a large bin, they dump your shred in the bin, roll and to the truck and shred it while your watch- safe and secure, and they were done in less than 10 min. I’ll be using this service from now on!
My first time using this service. Working from home since March 2020 has generated much paperwork in my HR position. Lonnie Sr and Jr made the process absolutely amazing. In less than 15 minutes they had the job done and even showed me the paper being shredded! Very highly recommend!! The company even provided a certificate of destruction. Nice for legal purposes!
I highly recommend using shred america!!! I will definitely tell others about it. I had Ronnie come and help my great grandmother shred her papers in the driveway. He was very nice and on time. He called 30 minutes before arriving and was here right on time. He allowed us to watch him shred so it felt very secure. I love the fact that this is a veteran owned company and that paired with exceptional service that Ronnie had has made me make this company my go to from now on. Ronnie also wore a mask which helped my great grandmother feel safer especially with these covid times! Big thank you to him!! 5 Stars all around
I received pricing quickly and was also put on the schedule quickly as well. The driver was very professional and didn’t waste any time getting the job done. Would definitely recommend them and use them again.
Outstanding service, in a short period of time. Was very quick and efficient and allowed me to see the documents being shredded. Would recommend to everyone and use again
Big Ronnie is great employee. He always has a smile on his face and very kind. Hard worker.
The value could not be better. The staff was professional from my initial inquiry down to the driver and staff who disposed of our 11 bins of sensitive medical records. They have my seal of approval and will be recommended to my contemporaries should they need shredding services. Thank for the professional and timely response.
The truck came at the time they promised and handled our shredding very neatly. The price was very reasonable and the service was very convenient.
Great prompt courteous service!
Shred America has an exceptional team: prompt and professional!
Mr. Collins was wonderful from the initial call and the set up of appointment. Very professional easy to speak to and kind. Even day of service.On my service date Mr. Ronny Charpentier was awesome very professional, kind and patient. I accidentally missed his call to say he was here but everything worked out great and his helper was fantastic as well. I am glad I didn’t miss him.It feels so wonderful to get rid of that mess years of documents that I shouldn’t held on too.I am very pleased with this excellent company and plan to use this service point forward for my shredding purposes. Thanks Mr. Ronny please stay safe and blessings.Sincerely,Tiffany StancilBaltimore County Resident
Had a great experience with Shred America today. It started with Eric Silver and his impeccable scheduling, knowledge, and professionalism that resulted with Bryan Ruscoe doing an outstanding job shredding our many boxes of paper we accumulated throughout the last 40 years. Bryan was extremely knowledgeable, professional and courteous throughout this process. He was extremely efficient and patient to explain the process to us...made his customers very comfortable. Reminded me of the professionalism shown by our military on active duty. Will definitely recommend these services to others and will not hesitate to use Shred America again in the future!
They were very professional, great customer service, easy process with fast service and reasonable pricing. I already recommended to a friend!
Randomly came across this company—so happy that I found them. Called in a Friday afternoon and they were able to fit me for an immediate pickup/shredding appointment on Monday. All of the calls to get things scheduled were very professional. Driver showed up—very courteous and professional. Took great pride in his work and cleaned up any mess he made. Learned that this is a company staffed by Veterans. Thanks for your service to our country and your shredding services. Highly recommend.
I appreciate that they are a veteran owned business and employing other veterans. You can tell because they are honest, helpful, and very responsive.
Shred America was great. I would recommend this company anytime.Their drivers and customer services is A PLUS!!!
Great Job!Shedding track came on time and employer made everything in professional manner.
Great experience from beginning to end. Timely, efficient and great customer service.
Great first experience! From scheduling the service to on site shredding- everything was seamless! Thanks a ton!
Called back promptly. Rep was very personable. Price was right.
Maurice and Shred America were awesome! Easy to work with and reasonably priced.
My dealings with Shed America is nothing short of GREAT, GREAT JOB, GREAT PEOPLE TO WORK WITH. Looking forward to working with them again. Thank You
Our company hired Shred America to come and shred paperwork at our office yesterday. I was told by the company that they would call and give us a 2-3 hour window of time to arrive the day before our scheduled shred date and then call and update the day of shredding with a 30 minute time of arrival. We never received a call nor an email advising of the arrival time. Yesterday (the day of arrival) came and still no call or email so we contacted the company to inquire about their arrival time only to find out that they would NOT be here yesterday and that the next available date to come was the following Tuesday. I already had things set in motion for their arrival i.e. people moving boxes from storage to shred and gathering up other materials to be shredded. I could not cancel them because they had already arrived to begin their job.Not only did they not show up on their appointed date and time, they did not even have the common courtesy to call to cancel and reschedule. Apparently Customer Service and Client Satisfacation are not important to their company. When we finally reached someone yesterday morning (after numerous attempts to call and email) they finally advised that they had a job on a military base yesterday, therefore, they would not be able to accommodate us yesterday.Keep this in mind if you are a small business it is very apparent that they do not value our time or scheduling. We firmly stand behind our military here. The owner himself is a Retired Veteran, but this is highly uncalled for, unacceptable and unprofessional for a company to handle business in this manner.I certainly hope that Shred America takes a step back and looks at the values of ethics and crediblity their business is expressing to small local businesses.I want to give a huge thank you to a local company, ProShred of Richmond, for getting us serviced with only a one day notice and scheduling someone to come today to shred all of our documents.
Professional, personable, quick inquiry response, quick appointment, reasonably priced.