I had what I believed to be black mold in my basement some weeks after my basement flooded. I called around for a quote and everywhere I called seemed to be extremely pricy and companies were not responsive. I was able to get same day service at a great price. I highly recommend this company. The owner, James, was very likable and professional. Five stars all the way.
James (the owner) and Corey have done a PHENOMENAL job - 100 STARS! We had significant water/sewage damage (CAT 3 Blackwater) to all levels of our home. James was out that SAME day to help and has made multiple visits since then to ensure we have been taken care of. James and his team are so friendly, helpful, professional, and extremely thorough. Any questions we had were explained in full detail (and on a level we could understand). He and his team REALLY CARE! They finished the tear down process within one month (now working on the rebuild with another company). We are immensely grateful to James, Corey and the rest of the team who helped make this as seamless as possible. We are blown away by our overall experience - AMAZING! If you are looking for a great company with people who CARE and really want to HELP, contact PuroClean of SouthGlenn/Highlands Ranch!
By far the best company I have ever worked with, not only for water damage and restoration. We had a leak in December and used a different company and were charged an astronomical rate and had a terrible experience. Talking with James he made our second leak disaster as painless as possible and gave us down to earth courtesy and ideas and how to make the whole process as painless as possible.Would recommend this company over any other for this situation.
We used PuroClean because of the positive reviews we read and we were not disappointed. James came to inspect previous water damage in a house we just purchased and was extremely thorough walking us through his process. The inspection was free and after spending more than an hour with us he didnt recommend any further action but offered to come back at any point if we had further questions or concerns. James was extremely patient and thorough. I would highly recommend PuroClean.
I called Puroclean for water in my subfloor. James was very quick to respond. His service and professionalism was fantastic. He was very thorough, reasonable, and did an amazing job. I am very pleased with the level of commitment and service. Thank you James!
James at Puroclean was superb in handling a very stressful situation when water was leaking through our roof. He came out in poor weather conditions to examine the roof and the interior leak in our garage. He provided mitigation for the water leak, including fans and heaters to help dry us out. He is extremely knowledgeable and has resources for short and long term repairs. We are very fortunate to have made a call to his business. He has earned both our trust and loyalty.
I cannot recommend this company highly enough! James (owner) and his team did an amazing job cleaning up our water damage from a washing machine flood. Their timeliness, professionalism, and work quality are unbeatable. It’s obvious that James and his team genuinely care about their work and the customers they serve. Well done PuroClean! I highly recommend you and would use you again in a heartbeat if I ever need to! Thanks for your quality work.
They were so professional and helpful. It was nice to have people so easy and friendly to work with during a disaster.
Referred to PuroClean / James Rouse the owner for a water leak/damage inspection. Very impressed and pleased with the companys professionalism, knowledge and tools used to troubleshoot our water problem. Highly recommend their services!
Fantastic Service. James (owner) and Chad (team-lead) were both on-site. Both were personable, professional, and a pleasure to deal with. Team was here within 4 hours of notification of our unexpected issue, provided prompt analysis of the problem, and had everything resolved and dry within 3 days. A service I hope to never need again, but if I do, James is 1st on the list. TLDR; caring and professional service provider.
This company is AWESOME. I highly recommend them. Within a a few short hours of needing help, the owner of the company, James Rouse, was at our door to do an estimate. He and his team were super responsive, flexible with scheduling and timing, very fair on their pricing, and 100% communicative. What I really liked about them is they walked us through everything they were doing and everything they found, so we understood their processes. They also are nice people that genuinely cared about the unfortunate position we were in and that genuineness showed from our first interaction. They also responded quickly to questions and made us feel like we were a priority even when they were busy. Thank you so much, James and team! We truly appreciate everything you did this past week.
I was very pleased with the professionalism and friendly service I received from Chad and Junior. Chad made me feel comfortable and kept me informed with every step going on. The manager James was very friendly. I couldnt be more satisfied with the completion of this job. The price was great and they got this project done amazingly fast for me. I am grateful for all their help.
I am so grateful I called this company. The owner came out on New Years Day (!!!) to help us mitigate a potential mold problem and water damage we found in our new home. From the very first phone call and in person he was very compassionate and wanted to help us feel safe again in our own home. It is a very emotional thing to go through, and he made us feel so much better. He gave us an exact arrival time, not a window, and showed up on time. He assessed the situation, and curtained everything up so carefully and securely to protect my family. He ran multiple tests; showed us the damage; purged all the damage out and went above and beyond to get it back in shape. He spent 3 hours at our house the first day and another 2 the second day and even double checked everything with an environmental engineer too. He left my house spotless, literally cleaning up the floor by hand. I highly recommend! Thank y’all so much!
Thank you James Rouse!You and your guys did a fantastic job, with cleaning up my clients home, everyone went above and beyond the call of duty. They were very professional and caring, they handled all the furniture with expert ease. We could not have been happier, the place looked beautiful after the job was finished. Thanks for a job well done.
I worked together with James and his team at PuroClean on a project for a mutual client. It was a very tight time frame and coordinating two separate crews can be a challenge sometimes. This was one of the smoothest projects that I have worked on. The professionalism that he and his team demonstrated was one of the best I have worked with and would not only recommend this company, but I would personally work with them on any project in the future. Awesome job!
PuroClean of Highlands Ranch performed superbly in response to extensive water damage to my home that resulted in mold. The owner, James Rouse, was prompt, professional and meticulous in his response. It was very unsettling to have my home suffer such extensive damage, but James Rouse and PuroClean did their best to restore my home. They did so with excellence and with a great value for the price. I highly recommend PuroClean of SouthGlenn/Highlands Ranch.
PuroClean was a blessing after our basement flooded. They were very friendly while they walked me through process before starting and checked in regularly. Very professional, would definitely use again
We found ourselves in a bad situation and James from PuroClean came to our rescue. He was at our house within an hour of our call and ready to work. After calling around and finding a lot of companies had very high and unreasonable minimums we were very relieved to hear about PuroCleans prices. James was very hard working, but always stopped to put a smile on his face when he interacted with us. We are so thankful we found this company and will no doubt call them next time we need help. Dont waste your time calling anyone else.
Puroclean did an awesome job cleaning up our mold issue. They went above and beyond and treated our home like it was their own!
Thank you, James. My daughter’s apartment is now clean and sanitized. We could not have asked for a more caring, concerned and professional team.
Would never call anyone else!!!! 5 + stars!