If there was an option to give no stars thats what Douglas Towing would have gotten. The dispatcher was very short and rude. He gave me a general rate of $300 from Northbrook to Chicago and advised me to call back if I needed service and disconnected the call. Needless to say I was not able to tell him that I indeed needed service and due to his lack of customer services skills, I was not going to call back. Do better!

Got into my car after shopping & it wouldnt crank/turn over- hadnt noticed a problem before this- Contacted my motor club- they called Douglass Automotive & Douglass called me- the flat bed driver was wonderful- polite, kind, efficient- he gave my car a jump, told me not to shut it off until Im at my repair shop & that what I needed was a new battery. What could have been a terrible experience, turned out to be quite pleasant.

THIS GUY SAVED ME BIG LEAGUE WHILE I WAS IN REAL NEED, HE IS THE BEST

Had my Volkswagen Touareg towed because it was stuck in PARK. I specifically requested the vehicle be put on dollies because the vehicle could not be put in neutral. The tow driver ripped open the console in order to try and release the gear shift (I had already tried that), and when he couldnt shift from PARK, he hooked the vehicle up to his winch and pulled it across the parking lot sideways, and then up onto his flatbed, all while in PARK. My repair shop recommended these guys but I wouldnt use them in the future.

Small, but professional, quick, and painless!Definitely recommend

Super professional and fast service

I was trying to ask for a price and the guy hung up because the distance was longer than what he is used to driving and he hung up.

Good company good people