We had a wonderful experience! Very professional, let us know exactly what would need to be done and how long it would take. We highly recommend ServPro!!
The staff is Young and inexperienced. They worked at pactiv on a fire and water removal. I told them to create a dam or put a screen on the vac hose, they responded that they couldnt do that They proceeded to plug their machine up with foam fluff and finally said they were leaving because they couldnt del with it anymore.
I called ServPro this morning and they had someone out this afternoon. Susan was friendly and very helpful with scheduling and explaining the process. When Austin arrived he was very clean, presentable and extremely professional. The good news is, we only need to replace the cabinet panel. He also found a new leak before it becomes a problem. Thanks so much ServPro! You guys are awesome!!
I feel because of the current COVID conditions it was overpriced. Communication was very good! They called and showed up as scheduled!
ServePro of HP has been great for us during the COVId-19 pandemic. If, and when, we have an exposure or potential, they are here for us. Their fogging is not in our bag of tricks and very helpful. We will continue to use them as needed! thanks again, East Coast Construction Service, LLC
My daughter had a tragedy at her home last week. Servpro, especially Carlos, was very attentive and compassionate. They were at her house within two days and did an excellent job. I highly recommend their service and their personnel as the price was reasonable and the job was very professional.
Savanna and Serv Pro are amazing! So professional and knowledgeable and personable. I would not hesitate to employ Serv Pro in the future. I can’t recommend them highly enough! Thank you for everything!
SERVPRO of High Point came to my house do evaluate what I thought was water damage. They gave me honest advice on what I needed to do, saving me a lot of money. I trust their staff to provide me honest service and not overcharge for things not needed. Ill always use their services from this point forward. Thanks Susan!
They responded immediately, brought their fans and handled all the dry out procedure, and were a lifesaver!
Carlos and Susan are AMAZING! They respond quickly and professionally. Their #1 priority is doing right by the client!
As an insurance office, we always recommend SERVPRO of High Point to our clients. They are extremely responsive, knowledgeable and professional. Susan and Carlos always take great care of our customers. Give them a call!
Carlos and his team are amazing and so professional! I had a major flood in my house due to my washing machine malfunctioning. Carlos and his team showed up after hours and went right to work. They were able to save my hardwood floors and completely dry out my house. They were with me every step of the way to ensure everything was taken care of. I would highly recommend SERVPRO of High Point to anyone!
Great company. I can always count on them to provide quick and professional services for my clients.
We have been partnering with ServPro of High Point for several months to do duct cleaning for our customers. They are always prompt and professional and I have complete trust in their work and the staff.
I highly recommend Susan Wright and Servpro of High Point. They’re very professional, responsive and always do a great job and on timely basis.
We are very pleased with the responsiveness and the quality of work that we have received over the years working with Carlos and his team.
I had a great experience with ServPro of High Point. Carlos, the owner, came by the very same day I called in about moisture in my ceiling from a recently closed in leaky skylight. He measured the moisture and educated me on how it had already began to dry out on it’s own. He was more worried about doing the right thing by me than doing bad business. Shortly thereafter I needed my ducts cleaned and mold removed, I didn’t consider calling one besides ServPro of High Point. They did an excellent job!!
As an independent inspector I have inspected their work done for my clients. They do better than most and have a very pro-client attitude. If I find something that needs additional attention it gets addressed immediately. This is one of only a few of the local francises I recommend to clients.
Thanking Servpro team of High Point, for fast responses to our water damaged in our home. Carlos and his teams are the best!
The staff at ServPro of High Point are very professional and very pleasant to work with. I strongly recommend them.
I deal with Servpro on a regular basis. As a Nationwide agent, I refer all of my business to Carlos and his staff. The staff is quick to respond, professional and knowledgeable. They are my GO TO for all of my restoration jobs.
I just recently had water damage in my home. It was pretty bad. This was discovered Saturday night at approximately 7pm. I called ServePro, and they arrived at my house within 90 minutes. Their quick work and timely response prevents a lot more damage than what we had. The crew they sent out, were amazing. Austin was our primary crew person, and I cannot say how incredible he was, from a personal and professional level. I HIGHLY recommend ServePro of HP, as all the folks I spoke to from, Carlos, Susan, and Austin, were top notch!
Carlos and Susan are great- they are my first call when I have an emergency.
When my insurance clients have a water or other restoration problem, Servpro of HP is where I always send them. And they never disappoint, my clients are always well taken of-I strongly recommend them!
Showed no care or concern