I was very pleased with the service we received, not only was he on time, called to see if he could come early which was great on our part. He was very professional and very very thorough. You guys are great and up front with cost and service tech was very knowledgeable. Thank you again for being so prompt and getting us on your schedule as fast as you did. Choosing you guys in the future is a given.Jeff and Cathy Taylor

Have used Earnhardt for many years. Very satisfied with service. Very efficient & timely. Electrician even labled my electrical box bc I couldnt read the paper any more. Did not pressure or try to sell anything that was not needed. Very professional in all work they did. Friendly service people! And they painted the cement block where unit was seated! I recommend them highly! The rebates we received were AWESOME!! We have NOT paid a utility bill in TWO MOS.....when we receive the next bill, it will be a PARTIAL bill!! THANK you Harold & Brandon for excellent services rendered!

Entire crew was very helpful! Came in & replaced my system with no mess left behind. Scheduling was quick and system is working great

These guys were amazing. We have had a lot of problems with ac companies in the past so glad we chose these guys to help us out. Will definitely continue to use their services in the future.

I was exceptionally pleased with all phases of my recent service experience with Earnhardt Heating and Cooling, Inc. Everyone, from the salesperson to the work crew, were kind and courteous. Words cant express how wonderful the owner and his crew worked together to get my air conditioning unit up and running. Also, the work crew did a wonderful job cleaning up after the job was completed. Brandon, the salesperson was very nice as he explained everything that was going to be done and the three options I had for my unit. I am very happy with my air conditioning unit now. My father-in-law recently had a unit installed at his house and he is just as pleased as I am with the service he received. We can already tell the difference and appreciate your recommendation for the air scrubber that was added. In conclusion, I will certainly recommend you to anyone who needs any Heating or Air Conditioning work!Thank you!

We were very pleased with this company. Very honest and direct, prices were reasonable and the quality of the work was great. This company deserves 10 ⭐️‘S I love the Father son Team, you guys are the best.

The service technician was very friendly, prompt, and professional. He followed all Covid-19 guidelines. He answered all my questions in a manner that I could understand. The customer service is high quality and professional, too. I am on a service contract and Earnhardt calls to schedule my appointments for twice a year maintenance services. They also send emails as reminders, too! Im very satisfied with my services. Thank you!

The repair man that came out to do the routine maintenance was very professional and knowledgeable. The company stands behind the products they install as well as the installation they do.

Everything from the initial visit to replacing our systems went smoothly. They answered every question we had and gave us options to choose from. Definitely recommend!

We’ve been using them for years. Prompt, honest and fair.

I highly recommend Earnhardt Heating & Cooling. It was a great experience from start to finish. They started and finished the entire project in one day and everyone involved was extremely knowledgeable and professional! Our new Daikin Fit system is extremely quiet and we are running the AC at 4 degrees higher than we are used to.Very satisfied!

I have been looking for a good company to service my HVAC at my rental property .... well I can stop looking! This company will be servicing the rest of my units because they did great work servicing my unit . Dustin was my tech and he was very professional, friendly and personable! You can tell he loves his job which means a lot ! Thank you so much for your elite service . See you in the Spring !

Everyone was super responsive to us when our heat stopped working a few weeks ago. Repairman came same day. Required an expensive repair that caused us to decide to replace heat & AC systems. Next day they sent a crew of installers to do the job.

Very prompt and professional. I felt sincere trust with my technician very straight foward very knowledgeable. Best service I’ve had . Will definitely call them for any of my home needs.

Brandon came out quickly and helped us choose the right affordable unit for our home and budget. By far cheaper than others that we were quoted. David and the Crew did an Excellent job installing the new system both in and outside. Everybody was very friendly and got it done in a timely manner. I will continue to use their services and refer them to others. The unit works perfectly and they cleaned up behind themselves. Great work guys. Thanks :)

Would recommend Earnhardt to anyone. They were friendly, courteous, and knowledgeable. They explained everything they would do and made suggestions others had not. Their financing options are also second to none.

Great service!!! The Technician was very knowledgeable and thoroughly in his work!!! Will call again if I need anything!!!!!

I am very impressed by this HVAC company! They were on time, thorough, and went over the thermostat with me prior to leaving. Reasonably priced too! Profeesional and conscientious! Will definitely use in the future.

Everyone that we came into contact with at this company was very polite and caring. We paid for our unit, and was installed the very next day! They took care of us as if we were family. We are very appreciative of everything they did for us.Ashley went above and beyond and brought us an air filter as well!Thank you all so much for everything you did, we will definitely send others your way!

Very thorough from start to finish. Will definitely use again!

I called Earnhardt and within a hour, the technician Josh was at my door. He was very professional and friendly from start to finish. He answered all my questions and explained in detail what was wrong with my heater. He was able to pinpoint the issue and repair my heat in no time. I recommend this company for their professionalism and for their friendly staff. Every person I spoke to was courteous. Thank you Earnhardt for your awesome customer service & especially Josh.

Dustan knew I had to leave at a certain time so he got to my house almost a half hour earlier than my appointment and acknowledged that my leaving time was on his work order. He was very professional and courteous and was able to focus even with my barking dog watching his every move!

My experience with Earnhardt Heating and Cooling was great! The whole team was a pleasure to work with. We replaced both HVAC units. They gave us options to fit our needs. We decided on the Daikin Fit for our AC. They showed up on time and stuck with it all day. The crew was courteous and especially with all of us working from home, respectful of our space. The systems work great and are very quiet. I recommend Earnhardt and will use them again if needed.

The Earnhardt team are a great group people to work with. We had two new units installed and was very pleased with their work. They are very knowledgeable of their systems and Customer focused!

My heat went out over the weekend. I called the office and sent a text. I received a response in a timely manner. Robert came and fixed the problem. I had several conversations with Ashley throughout this process including a follow-up call to make sure everything was working. Her customer service skills are wonderful.

Great service and they fix what wrong..

I have alway had toP notch professional interactions with Earnhardt Heating. They installed my current system with a modern Nest thermostat that has been wonderful! Phone calls are professional, prompt and friendly. The technicians that come out are always professional and work quickly. Prices are always fair and payments are easy. I highly recommend Earnhardt!

I have always been very satisfied with the service and people of Earnhardt Heating. Each service representative is knowledgeable and courteous. Thank you to everyone in their workforce.

Earnhardt Heating & Cooling is a great family owned business! They came out to my house the day I called and fixed both of my air conditioning units for a cheap price. They are very professional and knowledgeable at what they do. I highly recommend this business! 5/5 stars.

The technicians at Earnhardt are always professional and punctual. Its an excellent company that my family has used for many years.

The gentleman did an excellent job, was very professional, his attitude goes a long way towards me recommending your company to others

Maintenance went as expected.. With great service. Dustin even repaired a small tare on one of the ducts.You can count on excellent service with, Earnhardt Heating answer cooling.Thank you,Becky

Very professional service! Fix was done quickly and for a reasonable price. I will definitely use them again..but hopefully not too soon. 😉

Outstanding service, competent employees, prompt and extremely efficient and generous. Their motto is we’ll make it right. I highly recommend them. The best in the Triad.

Earnhardt h/c provided excellent service to us. Very efficient and it is good to have someone show up at appointed time. The calling ahead of arrival gives peace of mind with texts and 2nd automated call with workers name is leaps and bounds ahead of other service oriented companies. They could learn from their efforts to bring security to customer. Thanks again.

We used Earnhardt from word of mouth. When it came time for a new unit we trusted their experience and customer service. We have been with them for years and we plan on having them for years to come.

Very professional. Analyzed the system and diagnosed the immediate issues and started research to find the older parts if they exist. Came out 3 days later to estimate system replacement.

We had a unit put in roughly 2 years ago and had some issues within the first year that was quickly resolved, a problem with the unit itself not an installation issue, thankfully it was still under the 1 year warranty! Had to call them again recently which turned out to be nothing and they were excellent, super responsive! The tech that came out was very friendly and informative! I know some people have commented on poor customer service but we have not experienced this at all...

The people at Earnhardt Heating&Cooling are simply put AWESOME! They installed my new heating system in one day, and made sure I was able to use it before they left. They cleaned up the mess from the old system. They worked well together, yet you could tell that the team of David, Mike, and Dustin knew what they were doing and enjoyed there jobs. These folks, are down to earth from the service man that first came out and looked at my seventeen year old system. The the sales team that listened to what I needed and didnt try and sell be the most expensive system. Yes, even the two ladies in the office. Earnhardt Heating & cooling has earned my business. THANK TO YOU ALL!, I will be telling my closest one hundred thousand friends about you. Michael Green

My wife and I would rate Earnhardt Heating and Air a 10 out of 10.The quoted price is what we paid. They arrived on time and installed a complete heating and air unit in one day.They cleaned up when finished. The workers were professional, knowledgeable and very customer friendly. We have zero regrets using Earnhardt Heating and Air.

Do not do business with this company. We were turned down a service call from the office manager on 6/26/2019 We will not be coming because we have been out numerous times and werent allowed to make the repairs. We are giving that time to other customers that we can help. I have this conversation recorded and saved. The phone auto records. They have been out twice. The first time they replaced the run capacitor which fixed the issue. The second time the AC unit started working and the guy could not pinpoint why it was turning on and off. As soon as he left the unit cut out again. He came back to look at it and said it could be the fan motor. He was going to price it and call us back. Our AC unit started running again for the rest of the summer last year and we NEVER received a call from the tech. We would have never refused repairs. Numerous times is not 2 calls. No repair quotes were ever given.

Been a customer of Earnhardt Heating and Cooling since 2007. Always honest and professional. Their technicians are very thorough and always explain everything in detail. I would highly recommend Earnhardt for your heating and air service needs.

Great..called for my grandma..Her heat went out. Someone was there within a hour. Very helpful. Talked her thru it.

Earnhardt Heating & Cooling is a honest, trustworthy, & reliable company. They always ensure that each customer is taken care of to their fullest ability. They also have several resources to offer financing to even those who dont have the best credit!

All around great service. We have been using them for quite some time now and they always make sure our needs are met. Their prices are hard to beat, and you can tell that they truly care about their customers.

Ive had Dusty service my heating and air twice now. Super professional and friendly. He had another guy with him I want to say his name is Trey but Im terrible with names so sorry if it isnt. But they are both great and would reccomend to anyone.

Earnhardt was there for after hours emergency for my family while we were gone on vacation. The tech Dustan was very respectful and helpful in many ways. They definitely get 5 star from me highly recommended to anyone competitive pricing.. Thanks again Dustan ( tech) # pleasant garden # fast service on a Sunday evening!!!!

Great people ! I highly recommend themfor your heating & cooling needs .

We have been using Earnhardt for many years now. We started with them with a new Trane heat pump and new air handler. For awhile I had an issue with one of the women in the office but thank goodness her very poor customer service skills are no longer there. We recently had all of our ductwork redone and am very pleased with it. And all the guys that come out are great to work with and I would definitely recommend them for any of your hvac needs.

We have been using Earnhardt for years & have never been disappointed with their service. Friendly staff & technicians. They are definitely our ‘go to’ for everything HVAC related !

Great customer service. Everyone I spoke to and who came to my house was friendly and professional. I would definitely recommend them.

Very professional and always willing to work with my schedule.I wanted to update and add to my review. Today I had my fall maintenance done along with some duct repair and a pump replacement. Dustan and Kyle went above and beyond to help make sure all was working well for me. Very friendly and professional.

We are very satisfied with the entire experience. Professional from beginning to end. Well done!

Earnhardt Heating and Cooling did a great job fixing my HVAC system. They made sure I received the best customer service and wasted no time completing the repairs. Highly recommended!

After nearly 11 years of HVAC service, I recently hired Earnhardt to instal a new heat pump at my house. I was very pleased with the professionalism, pricing and overall installation.I would highly recommend them for HVAC serves.

I think this is the only 1 star rating Ive ever given to a company. Im generally pretty laid back but that only goes so far. They came out and did a diagnostic for our unit, didnt tell us much - the description of the problem was vague, lots of it could be this, its possibly that etc. It came down to needing a new AC. They said to schedule with them so I could get estimates/options.Then comes 2 weeks of trying to reach them. I called several times, left voicemails. We got through finally and they said theyd get back to us. A few days ago I got ahold of someone once more, I complained (as nicely as I could) to the receptionist and she told me she couldnt do anything and shed pass it along to someone higher up. Again, no attempt to contact me after that either. I ended up going with a different/better company.I dont know, they charged me 80 bucks to give me a vague diagnostic, then dropped all communication. If theyre too busy for a new customer, thats totally understandable but a 10 second phone call, email, or text to let me know would have been great. Btw their website says theyre available 24/7 - ironic.I recommend Earnhardt for all your frustrating phone-tag needs.

Timely arrival and technicians were knowledgable, helpful and professional.

Earnhardt Heating & Cooling cannot be beat when it comes to emergency service! My mom has asthma and cannot be without the air conditioning. When their unit suddenly gave out, we gave the staff at Earnhardt a call and in a very short amount of time a technician arrived at their house and diagnosed the problem, but more importantly, he FIXED the problem! I would recommend this company to anyone. Fast and friendly service at its best!!

Excellent local company. They have been servicing our equipment for several years and are always courteous and knowledgeable. We have been very pleased with the quality of their work.

Dustan came out and got my dad ac back up and running thank you for your service and we will call you for our next service real friendly and wasnt long and our ac was back up and running thank you again

Did a great job!! I would recommend them to anyone.

Earnhardt is known for service. Harold Earnhart is one of the finest people Ive ever met.

This company installed my system several years ago.Heating and cooling systems work 24/7, not Monday thru Friday8 am till 5 pm.Extremely regimented in terms of work hours / days.Very poor customer service.( Customer no service is a better discriptive term ).

Same day service, pleasant repairman.

Always great communications and service!

Great work very good people

Came out and charged us $200 to clip a wire, put a new end on it and tell us we needed a new system. Worked for a couple of hours. And it took 24 hours from them to make it out here in the first place. I will NEVER call these people again!

Fantastic service