We discovered a leak from our powder room that caused mold in the basement. A plumber was concerned about how much mold was/could be present so he recommended Kevin and Coventry. They came out that afternoon, did a quick inspection of the visible damage went over the process with us from best case to worst case then went right to work. Thankfully it was best case scenario. But as a parent of a child with severe asthma the promptness and thoroughness was greatly appreciated as your mind immediately goes to the worst case scenario when you hear mold and how to keep you child safe. While I hope we never have to call Coventry again I highly recommend their service to anyone needing an honest and thorough mold/water damage clean up
I stumbled upon Coventry Services through a google search for a pack out service in my area and they were a true godsend. I needed to have everything in my apartment assessed for water/smoke damage and removed (pack-out) so that renovations could be done by the complex due to a kitchen fire. Kevin and Vicki and their team were an absolute pleasure to work with and made such a stressful situation manageable. They were very responsive to my inquiry (answered the phone right away when I reached out to them), prompt with doing an assessment and providing an estimate to my insurance company as well as were excellent at packing up, examining and inventorying my stuff that was salvageable. I was so amazed at how much of my stuff they were able to save and clean. I was brought to tears after I started unpacking my stuff after they did the pack-in service because I didn’t expect a lot of it to be salvageable. I highly recommend them for the services they provide because they have impeccable customer service and passionate about what they do. I could not have been happier with their work, thank you so much Coventry!
I dont have anything bad to say about Coventry... on the contrary. When I called to make an appointment I wasnt prepared to be served so quickly. Kevin, one of the owners, was so friendly, knowledgeable and professional. He arrived promptly, assessed the leak that made its way down to the kitchen, got his tools, did the diagnostic workup and cleaned the area. If I ever have anymore floods, leaks, mold problems etc., I will definitely use Coventry.
Professional. Punctual. Insightful. Highly recommend this company.
I left a vm for Terry that I had a leak and needed information on what to do dry out our wall. He called me back and said he would come out for free to see if I need professional help. I was blown away since the other company I called wanted to charge me $140 to come out for an estimate. I got another estimate of $2,000 to repair it. Terry came and looked at the area and decided I was doing the correct thing to take care of the water damage and gave me some tips on to improve. He even emptied my buckets that were full of water and told me just to lay the tube in the sink vs the bucket. I hadnt even thought about that. I would highly recommend this company if you need help with water damage, fire and COVID 19 disinfecting. Very customer service oriented and professional. They are NOT trying to take advantage of the customer and stealing peoples money.
Kevin and Terry were super. During the pandemic, they stayed true to their word and wore their protective gear to protect themselves and us. They were friendly, fair, and super professional. They treated the wood studs, de-humidified the area, and prepared the wall for the dry wall folks.
Highly recommend. Profession. No hassle and annoying attempts to up the price with unneeded upgrades. Great work quality.
Called with a water & mould remediation problem and Kevin was there within about an hour. He assessed it, provided the estimate quickly; faciliated a quick video conference call with his business partner to help me with some insurance questions, and then got started. Job required some demolition, clean up, and a few days of drying with fans and de-humidifiers. All the work was neat and tidy -- he did a great job cleaning up. He also leveraged Waze so I could track exactly when he was going to arrive, which is something I wish everyone would do!! I would definitely call Coventry again.
These people are great! Very thorough and professional. Had a bad leak in my bathroom that damaged my floor and carpet. Kevin came out and made sure all was dry and cleaned the carpet taking care of any signs of mold and mildew. Definitely recommend this company. Thank you very much! Awesome job Kevin!
Terry and team have been top notch professionals -working with Anh Nguyen and team at Statefarm on a downstack leak that flooded our basement. Thorough, clear in explanation, and helpful. These guys are great. We have used one of the big national names before- that was fine- the location i used no longer exists and Coventry was suggested from plumber. couldnt be happier with outcome