The only reason I give this review a 1 star is because won’t be able to post a review with out one, well this place is such a crazy and unbelievable how they treat the bodies I saw in the news how bad they treat the bodies. So much bodies on top of each other and the freezer like 60 degrees over zero bodies outside the freezer, body fluids all over the inspectors even found a baby dead body just laying down in the floor. I DO NOT RECOMMEND THIS PLACE PLUS THIS PLACE SHOULDN’T BE OPERATING WITHOUT A LICENSE

Satisfied with most that was offered, except my daughters hair wasnt combed. Staff is great and extremely helpful. Especially impressed with Michelle Hickman. She helped me through a devastating time.

I do NOT appreciate the way my family was treated by this funeral home while still trying to process an unexpected loss! I’ve never heard of a funeral home threatening to charge a fee because an immediate relative of the deceased called several times to find out more details regarding their loved one. This is not the kind of industry where you can promise a callback at a specified time to someone and said promised phone call is not made because time is of the essence when trying to plan a service, especially when you live well over 2,000 miles away. They showed zero empathy and zero compassion. If google was ever so gracious to allow a zero star rating, that’s what would have been given.

Great Experience and Customer ServiceJudy went above the call of duty. She was very professional, courteous and friendly. She was there from the start to finish when I had my mother shipped to Austin Texas. She did an awesome job prepping my mother. I would recommend this funeral home to everyone. My mothers funeral was held 3 weeks later; for family notice, and she still looked great!

This place is a true BLESSING! Judy is amazing, she was so helpful and kind from the moment I had to have my baby come to her place. This was the worst and darkest time in my life that really should have never happened. Bites made everything barrable. So clean and kind staff.I must continue to say how much Judy made everything better and easy to understand. Even each if my family that came felt better.I just lost my newborn in the most horrible way and almost died myself.Thank you Hites

It takes 8 to 10 days in the state of Nevada to get a Death Certificate from a Funeral Home from when a said person passes,it has been 5 weeks already and we are still waiting,what a horrible place this Funeral home is,that front end receptionist lady has no idea what shes doing and neither does this Yeni person,they probably still have their moms as too why the reason they dont care how important my family needs that death certificate and we call and nothing!but its all good,if they have their moms,their passing will come,and it will be when they least expect it,and if they dont have their moms then how very very horrible how they conduct their business with no urgency and importance!!I will be calling the BBB and ABC 13s, you ask,we investigate within the week,lets see how that changes their non chalantness or care for others peoples families.

It is my belief, whomever prepared our loved one’s body for a January service, needs to go back and get additional training all the way around in preparing a body for viewing.My family was so applauded that my daughter had to practically beg my son not to approach the Pastor about what he saw in the BOX, which was my nephew who looked nothing like himself; shirt not buttoned all the way, looked shabby, PLASTIC showing (wrapped near the arm areas), and yes, he was to be cremated but the viewing...the laying out of his body for family & friends to view wasn’t nothing nice. One family member said, I’ve never seen anything like that!! It was utterly disturbing-1 rating

Do NOT use this home. Seriously. They have no sympathy, no respect and no common courtesy. Due to COVID I had to choose where to send my dad from the hospital within an hour of him passing because they needed the room for COVID patients. He did not die of Covid. This place was close to my house and one of the three the hospital had circled on their paper of places. It took almost a week just to hear back from them. I called every single day to see if he was there and when I could go in and start planning and see him. Then when I finally heard from someone it took another week before I had an appointment. When I finally got in there the person I dealt with never greeted me. She literally sat down and passed me a packet to look over and started going over prices. I didn’t even know her name, no introductions, no I’m sorry for your loss, nothing. Just money. And the prices are ridiculous! They want to charge you to bring in your own urn, $300 for the cheapest cardboard box to cremate your family member in, and $350 to do paperwork with the VA if they were a veteran (which is literally 4 pieces of paper I did myself online), and they have a holding fee for keeping your family member for a certain period of days. The only good thing I got from this place was that they were affiliated with a direct to cremate business that took amazing care of me. Called inspired life cremations.

I wish i could give a negative 5 stars, but i cant. My mom was unfortunately brought to this horrible mortuary June 17th, 2021. I knew something was off due to our counselor, Donovan, never being available. I even went down there twice he wasnt there. When they actually answered the phone Donovan was always at lunch and never called back. Now after seeing that theyve been closed down, i know my suspicions was right. Regardless that people were deceased they should still be treated with respect and care. They also messed up on her death certificate. And Donovan forgot she needed to be embalmed. By the time we got her transferred to California, the mortuary told us to come view her to make sure we wanted to have an open casket. Steer clear of this place. After raising hell they refunded us the 1500 but it doesnt erase the emotional rollercoaster during such a difficult time in our lives. Im so sorry to everyone else this has happened to.

Staff needs to realize theyre dealing with loved ones, not just bodies.

Im only giving one stars because thats the lowest you can get. This has been a horrible experience losing my mother and dealing with this mortuary. Donovan is soooo unsympathetic and robotic and this definitely not the field for him. The thing that angers me the most we paid them to Imbalm my mom and come to find out they never actually imbalmed her they was gonna pocket the money. 2 days before my mom was supposed to be transported to California I spoke to Donovan and said I was told my mom was not Imbalmed I asked why. He said I forgot with no explanation or a sorry. So my moms body was not preserved. I spoke to the owner twice about Donovan and his unprofessionaliam he dont seem to care and yet he is still working where. DO NOT SEND YOUR LOVED ONES HERE

Very professional and empatheticJudy was very courteous and friendly. She assisted me and my brother from the onset to the end; for a very stressful and difficult time in our lives when we lost our mother. She did an amazing job. We were satisfied with the arrangements and cost. She will never be forgotten.

It is awful how they run things there. No compassion just matter of fact. Worried more about money then trying to help people at a difficult time. I can’t give details as they still have my mother.I called a week ago to find out some information and haven’t heard a word called again today and no call back yet. Paid cash up front and now customer service is nil.Having worked at a cemetery I have some knowledge of the way things should be done. Absolutely disappointed and will never will use them in the future nor will I recommend anyone.I am currently looking into filing a complaint to the state board about this.

Hites Funeral Home has helped me and my family in our time of need, they have made the process easier for my family and I. I would like to thank a funeral director by the name of Chelsea for keeping strong communications with me, and for talking me through every step of the way.

Great Experience and Customer ServiceI lost my husband, a father to my kids on March 07 2021💔.the next day,Jose Ramirez called me to set an appointment to meet with him so he can help me with all the paperwork.As soon as I walked in,the staff was very welcoming and friendly.We had his viewing service here in Vegas for my family,friends and his co-heart workers before he flew to Puerto Rico for his resting place..Jose Ramirez,you helped me tremendously during one of the worst times in my life especially my kids.From the bottom of my heart:Thank you Jose Ramirez,appreciates you and the Hites family always.

As soon as I walked in, the staff was very friendly. I was personally helped by Jose Ramirez. He helped me with all the paperwork and he offered to speak Spanish if I needed it which really made the difference for me. He went out of his way to create these beautiful print outs with a photo of my late husband, and I was able to give those to our friends and family. It truly felt like I was being taken care of by a friend in this difficult time.

This funeral home was very nice. The person who helped us was Jose Ramirez. He made everything easy for us and always made sure everything was perfect.

Hites Funeral HomeWhat a very nice people there. Judy wasmy representative that worked with me on such a professional level I am as actually having real compassion. The other people that work there were absolutely wonderful to take really good care of my mom and I’m very happy for their assistance and I do recommend everybody go there they’re very great people

Ok so my sister has been dead since the 21st of January, they have had her body since then. The person that has been handling our sister since January 23 name is Jose. Well moving forward he has been poor at his deliverance weve been calling trying to see if shes been cremated and none of our questions were answered they have been giving us the run around. On feb 25th we called to see what was the hold up and he said she havent been cremated. So come to find out my sister was cremated on the 21st of Feb we didnt receive a call or nothing, later down the line we got additional pendants none of our paperwork is correct and now Im afraid that my sister isnt really in our irons smh

I’m a first time mom and i never saw myself cremating my baby but here i am . i wish i got a different service because the arranger that is helping is really bad like he looks like he doesn’t even like his job it’s been a month and a half i’ve been trying to get a hold of him and no answer and it’s sucks i’m thinking of filing a state complaint

My biological mother was sent there around September 24th. I spent Christmas Eve running around with my wife trying to gather over 2k for my biological mother’s cremation. We found the money and paid them as they stated all costs had to be paid in full and up front. It’s now mid January and they have yet to cremate my biological mother and send her remains to family in California so that they may grieve and spread her ashes. I’m currently in Florida and every time I call the person in charge of her case is never available nor due they call back. I have worked in chaplaincy in the military and will say this place is by far the worst in all my years of dealing with funeral homes I’ve had to work with. Do research and do not leave your arrangements to them.Update: if I could post the picture I have I would. I have proof sir through financial records you were paid on Christmas Eve. Also agitated by the fact the owner keeps dodging my calls. I will be calling the better business bureau as I’ve had enough of their run around.Update: the owner called it should be scheduled for Monday I’ll call back to find out. Still truly not happy. I will say I did put an error in the beginning where I said sept it was a typo that should have said December which correlates with why I ran around on Christmas Eve.

Jose Ramirez helped me tremendously during one of the worst times in my life. He was understanding, gracious, helpful, kind and protective. During a time that is so emotional and stressful, having Jose there for me in ways that I didn’t even realize at the time were overwhelming to me is barely describable. I can’t thank him enough for being a guardian angel for me at a time when I needed it the most. I will be forever grateful to him.

Everyones friendly and helpful but special thanks to jose who helped us outThank you jose for all your help with our babys service and preparing him..he looked like he was peacefully asleep & thanks for making the whole process easy for us..Jose said he was going to take care of our baby like if he was his and i really feel like he did again thank you

We worked with Judy and she was great for some reason she’s out from work and have to deal with Chelsea and she’s rude and disrespectful! From going to a person like Judy to her worst downgrade ever! Chelsea needs to find a new job this isn’t for her

Ive had several services at this place but the most recent the passing of my brother Rafael Meneses despite it being a very emotional day id like to really thank Jose for his kindness and understanding thank you Jose our family appreciates you and the Hites family

I lost my Aunt suddenly due to complications of COVID19. My aunt went to the hospital when she fell at home and split her lip open. She didnt want to go to the hospital because she did not want them to keep her. Well, I had promised her that I would not let them take her, and I just wanted them to come bandage her up & look her over & make sure she was ok. We didnt realize we would not have a choice on whether she could stay home or not. The paramedics said she needs to come with us and thats that. Well, she ended up catching the COVID19 in the hospital & that quickly ended her life just a couple weeks later. I had no idea calling the paramedics that day would be a death sentence & I will struggle with that guilt forever. My Uncle had passed away 1 year prior & was cremated at Hites Funeral Home through the Science Program in which there is no cost to you if you donate to this program & you get a standard Urn. It is still a dignified cremation in my opinion as well as a good deed. So, when the time came, I chose to have my Aunt cremated at Hites through the Science Program as well. My contact at Hites was Chelsea Kasel ( she is truly an Angel ) I cannot believe the understanding, patience, respect, and kindness this woman showed for me even when I told her I have no money to pay for services. The cheapest cremation was around $2000 and Up. I know it sounds like alot of money but if you saw the dignified displays, the quality and the detail put into these Caskets and Urns you would understand why the price is what it is. Their displays are absolutely the best! I cant imagine there could be any better than at Hites. I am not exaggerating either, if you dont believe me take a look for yourself! Well, Chelsea tried to work with me and she tried to give me every discount possible and I though I am so grateful no matter how big and how many discounts she gave me, I still could not afford it. I asked Chelsea to please give me a week or two at the most to try and figure something out. I felt confident that I could come up with the money. Whether I took out a loan or raised the money somehow. Well needless to say none of that worked. The only income I had was Social Security Disability for my son and that is not even enough to get us through all of our new responsibilities we just took on. Finding work and being a single mom is extremely challenging as well, especially when you do not have childcare, nor trust anyone to care for your child as well. Chelsea literally waited patiently for me for 3 long months for me to figure something out and not once did she pressure me or make me feel like I was imposing on her by my Aunts body still being down there at her facility. I carried the weight of it on my shoulders, but not once did she make me feel pressured for the money. All she did was constantly try to help me. I finally broke down and told Chelsea I give up I dont know what to do. My Aunt has no other family. My hands were tied. All I wanted to be able to do is get her cremated and rejoin her back with my Uncle. Chelsea told me to hold on and she said she was going to talk to the Owners of Hites Funeral Home. Next thing I know she said Keely dont worry....We are going to help you. We know you have tried everything possible and my bosses want to help you during this time. She assured me that this is definetly not something that they offer free cremations but they saw the struggle I was going through especially during times of the Pandemic. I literally dropped and cried!!! I still cannot believe the generosity and the compassion these people have shown for me. I dont know how to ever repay them for this. I am still in disbelief.... They did not ask anything of me.. I just wanted to say thank you. When figuring out your loved ones last cremation / burial decisions, who do you want to go with. I would say its a no brainer. You want to go with a company that truly has the heart and compassion for its clients. Thank you Hites and God Bless!Keely K

Hites funeral and jose made everything so much easy for my family. By the passing away of my grandmother elvira. Jose made all transition smooth from her viewing here in las vegas, NV to her translation her body to zacatecas, mexico. Where she was put to rest in her home town. Thank you jose for all your help my family and i really appreciate it.

I had the worst experience ever with this place, they were fraudulent, deceitful, dishonest !!!!!! They held my mothers Death Certificate from me, they raised the price 3 different times, held the in voice from me, I wouldnt recommend this place to anyone. I pray that they get right with a quickness 🙏 So once again youre being dishonest in your comments, I did not receive the invoice within 24 hours, I did receive a check for $ 150.00 from you, I did not sign any paperwork on the 1st, I sent the signed insurance documents via fax along with a copy of my Drivers license on the 24th of September and your notary agreed to notorize it in absentia. On the 2nd of October I was asked to signed the notary book.... I also asked that after any keepsakess was completed that all of my mothers remains be given to me. I was told I got you Miss Sanchez numerous times and the last time was on the 2nd with a lobby full of people standing there. It was clearly a mistake that I found out tbat there were two Urns ordered despite what I was told.... I believe that due to the fact that your friends with Evelyn that thats the reason you moved the way that you did, but as I stated... had you stated that you were giving me all of my mothers remains I wouldnt have believed you anyway, the entire way that you handled this was as I stated above, I cant blame you for trying to clean it up as you stated with the invoice as well. Tuff words but accurate. By the way has the correct Urn come in????

My sister passed in January qe are just now getting her ashes. They have not communicated with us at all through this whole process. We have had to call them multiple times and they kept giving us conflicting information.

Jose was absolutely amazing, very understanding and got everything handled in a very timely manner.

The most disrespectful uncaring, money hungry service Ive ever had to work with. In an attempt to assist a homeless friend whos husband recently passed, our store and employees have called and spoke with Chelsea several times to resolve misunderstandings and unclear information only to be met with rude, condescending compassion-less lack of resolution.

Jose was very helpful during these troubling times and went above and beyond to help my family. Thank you, Jose!

I want to thank all the Staff at Hites Funeral Home, especially Vickie for making a tough situation easier to handle. I live on the East Coast and it was the unexpected death of my cousin that brought me to Vickie at Hites Funeral Home. She was courteous, kind, compassionate, knowledgeable and extremely helpful in getting all the arrangements done for me and my family. My cousin died where he wanted and is finally home where he is loved!I appreciate all that Vickie has done for me and my family!Peace and Blessings

Deployed to Afghanistan and they would not tell me if my father had been cremated yet. It was over 3 weeks since he passed away. Apparently being his son has no value here.

Chelsea was Amazing. As hard as it was to lose my love one, she was very sweet and supportive through the whole process!!

Hites was very helpful through the entire process of my fathers recent passing.On-scene, Rick and Chris were the perfect blend of personal and professional as I dealt with the other authorities, and they remained patient about transporting the body until everyone had said their goodbyes.At the office itself, the receptionist was prompt and polite, and Vicky was amazing when it came to helping us decide on and execute a course of action.Overall, its clear that as a family business, Hites places a priority on taking good care of families.

They never return phone calls, only work till 12 noon. If we would not have just shown up to ask questions our loved ones body would have taken longer than a week to ship her out of state.

We did paperwork 13 days ago for a direct cremation. No ceremony, nothing extra. We are taking the remains out of state. 13 days, and we still dont have a scheduled date for our mothers cremation. No one has ever called us to say what is happening, we keep having to call them after being told one week at a time. Completely disregarding our feelings, disrespecting the remains of our loved one. Family members have taken time off work to remain in the area to pick up the remains and keep getting passed along more delays. How would you like your loved one waiting two weeks to be cremated? How would you like to waste two weeks of vacation time waiting to pick up the remains?? They got their money though

Was oversold on this funeral home by a representative. Wasnt very organized. Grandfather died on the 1st, cremated on the 18th but with their inability to communicate with eachother we werent informed till the 30th. We called multiple times between his death and the 30th and there wasnt any word. We are still waiting for paperwork...

While I have not personally had to use their services, I had my client laid to rest through them. These are caring, considerate and understanding people, especially Roger, who was dealt a great amount of pressure and strain and was definitely professional and grace under pressure. HIGHLY RECOMMEND

I feel like I should have followed my first mind and had another funeral pick up my grandmothers remains. Today marks 2 weeks since we had the initial meeting. I should have know something was fishy when the lady came with a price of over $1600 for a direct cremation, but was more than willing to drop the price once I told her that I found others in the area with much lower prices. We paid an additional $200 to view her before the cremation. Dont do it!!! They literally brought her out in a body bag, stuffed her in a tacky cardboard box and put some sheets around her as if we couldnt tell. That was by far the most unprofessional, disrespectful thing I have ever seen. On top of this, Im still waiting on a call to let me know that we can pick up her remains. I constantly call and email almost everday. After reading other reviews, I dont see how a hospital would ever send someone to this place. Worse experience ever!!!!

Absolutely disgusted with the blatant disrespect my family was shown when they initially met with someone from this establishment. The coordinator was over 2 hours late for the appointment and the receptionist was very obviously high on something. It’s hard enough coming from another state to see your son/brother for the last time and they did nothing to make this experience any easier.

Many years ago, my mother and I moves a friend from Tacoma Washington. She lives in a Group Home locally for about 3-4 years. When she passed away, we chose Hites as Ms. Jean had paid a personal visit to our home prior to us bringing Ira to town. The visit was in reference to an organization that we were affiliated with and she was so kind and helpful.When our friend passed away, that same courtesy was extended to us. The kindness and caring stretched across everyone at Hites that we came in contact with.I work in Healthcare and when I can, I tell people who have no knowledge of local Funeral Homes about Hites. After all these years, I am still grateful for all they did to assist us during our time of need.

First off my baby had been in there for over a month and the excuse was the state paperwork wasn’t Filled out right for the state and the receptionist was very rude and unprofessional and trying to threaten me saying threatening her by saying im gonna have to come down there yes imma have to come down there to see why the hell my baby been in there over a month and cant get cremated she is ver rude and i have witness hearing the way she talked to me I would never recommend this place he still has yet to be cremated

In June, my grandfather became ill and without warning began to slip away from us. In a short time he was transferred to Hospice and we werent at all prepared for his passing at all. I called Steven Poscente for help. He met us at the Hospice facility and sat with us as long as we needed him to gently and lovingly explaining all the details of what we needed. Before he left he gave us the information for what our next steps would be. When my grandfather passed a short time later, Hites was ready for him and Steven was just a phone call away.Blanca helped us with the cremation and all the minor details that were needed and she was so efficient we only had to show up and sign. Steven, Blanca and all of Hites made us feel as though we were their only family and handled everything beautifully so all we had to do was grieve the loss of our sweet husband/father/grandfather.Thanks Steven, Blanca and Hites for loving us in our difficult moments!

Tom Cropp was very kind and understanding. From the phone conversation we had and Tom explaining to me what each step to take as far as handling my decision of cremating my father put me at ease. The staff was great so I felt at home and knew I could trust Hites funeral home.

Horrible experience at this funeral home. We flew out from Florida as my mother in law was murdered and this whole experience was made worse by Hites Ghetto funeral home. They forgot about us in the room and we had an appointment. They had a funeral going on and we could not get into the office to the desk. The lady never said any kind words. The appearance of the place is very ghetto. The room we sat in for almost 30 minutes didnt have AC.

DO NOT let the strip mall location let you think that this funeral parlor is anything less than fantastic for burial needs! We used this service for my sisters ceremony last week and Tom Cropp saw us through everything we needed: which urn would be best for our purposes/expedited the service in all ways to accomodate out of state family/memory cards and putting us in touch with a service celebrant (Cari) who met with us the day before our service and discussed what we wanted for my sister. She was joyful and she made us feel like she really wanted to get to know us and what my sister was like to celebrate her to the fullest in the service. Her sermon was heartfelt and on point from all that we gave her to say. I would highly recommend using this service....5 stars *****

Horrible service!! So far waiting 6 weeks for death certificates. The place is unprofessional in appearance, decor and attitude. They promote that they can take care of your needs in your time of need. We are from out of state, it would have been quicker to fly back and get the needed documents then pay the high fees and wait for months. I would not recommend this place for any service. The problem is they have a contract with the city so they get most of yThe calls if no one is there for other arrangements. Way to kick a family when they are at their lowest.

Five Star plus service. Tom Cropp was exceptional. He was kind, caring, and very helpful. Most importantly he treated my dearly departed daddy with respect and dignity. Tom eased the painful process of funeral details by offering to coordinate the Catholic Church services and the VA Cemetery. Thank you Tom for your compassion towards my mother and me. I would highly recommend Tom Cropp to anyone in their time of grief and need.

Hites is amazing. I called on a Saturday of a holiday weekend and requested cremation services ASAP as I was in a time constraint because family was in town for a short time. Tom Cropps wife took the call and told me she would have a director call me. Within 20 minutes Tom called from a party with his children and set up an appointment with us on Monday, which was Labor Day. We had all the arrangements made and we received my fathers remains on the next Friday for a Saturday memorial. Not only are the staff amazing, friendly, funny (even considering the circumstances) and beyond helpful...But they are also willing to go out of their way to help even when the larger funeral homes were not going to be able to even sit with us to talk about arrangements until the Wednesday after the holiday. Their prices are also the best around. I will HIGHLY recommend Hites to any and all who find themselves in our situation. Thanks so much Tom and everyone!!!

I requested my sons records from 2002 and Jenny was very professional, nice and understanding to research that for me. I was very happy with their services back in 2002 and very satisfied with them today.

They suck, cant believe they are still in business. Please use someone else to take of your loved ones.

THIS PLACE IS TERRIBLE ‼️ Don’t answer the phones, unsympathetic, unprofessional, uneducated. They would get no stars if it was up to me.

HITES Funeral Services are outstanding. The directors and staff are very professional and they care about your loved one. Very pleased.

This was the hardest moment of my entire life, but I have to say that the experience and service I received by this company and Tom who guided me through this process was beyond excellence!!!! Thank you for everything you have done to make this experience manageable, on behalf of my family and I, thank you for your exceptional customer service and guidance through this time!!!

This funeral home is making an extremely difficult situation even harder to bare. They have set up so much red tape to keep me from obtaining my brothers body, to line their pockets with cash. Their front desk employee Chelsea Castle was especially indifferent and lacked any sort of empathy. Mrs. Castle refused to give me her name or her supervisors name so I could report her. I will be writing a letter to the Better Business Bureau

Profesional and helping to carry you through the heardest Times. Experienced so you dont hardly have a worry of asking questions as they can explain things before, or, as you think of the questions at homeHard to explain the use of the word loved it in a Funeral Home review but for your loved ones you should feel safe and untroubled. They can do, and did that.

This place turned a horrible situation into an even worse one. Missed deadline. Missed call backs. Bad service.

The staff was extremely unfriendly and not very helpful at all. Instead of trying to help you reach a solution, theyll start asking you for unnecessary legal documents that will take around 2 weeks to obtain, beyond the level of what is required to proceed with a memorial. All to prove to them who you are.We were from out-of-state, so we werent really familiar with NVs funeral laws or the necessary steps. Even though we were the surviving immediate family members and brought the supporting documentation, the staff rudely told us to go to a NV Justices office and bring back a copy of a formal ex parte. Obviously we didnt have the time to wait 2 weeks in a foreign state, so we went to a different cremation services provider and signed a release, which allowed us to quickly & smoothly proceed with the subsequent steps of the memorial.Overall, it was an extremely horrible experience, especially considering we were already devastated from the loss of a family member. If you were considering a few mortuaries, I would strongly recommend not going with Hites.

Tracy and her receptionist is very helpful and just all around amazing to me im glad me n my husband chose Hites.thank you tracy

Rude Hispanic lady didnt ask about sorry for you tragic sorry for this it felt corporate and tasteless and unprofessional rude and scrict beuro feeling I mean my half brother died and this treatment is under a impression of demonic dont bring here

Hites has been a BLESSING to our foundation and the Las Vegas community. Their partnership has significantly helped our foundation to provide financial assistance to cover memorial costs for families that have lost a baby in Las Vegas. Because of these wonderful people, we have never had to turn a family away for financial assistance and have helped over 100 families to date this year alone.Thank you Hites Funeral Home & Cremation Service for everything you do for this community.Jerome FosterCo-founder and Vice President - Jalens Gift Foundation

We were scolded and mistreated over the phone following a misunderstanding about a late night admission of our family member from sunrise hospital. The late night secretary needs sensitivity training.

In our time of need, Hites funeral home was there for are family. Tom Cropp is excellent. He knows the business of getting your lost loved one the care and attention required. He even helped us with our Grandmothers insurance transactions and took the time to call for anything we needed. Tom Cropp is a clergyman and is now considered an extended part of our family. Through this great experience, my two Aunts want Mr. Cropp to assist with their insurance and funeral arrangements. Some families find that their loved ones funeral cost are not all covered. This really puts extra grief on a family whos already grieving. Its best to know that everything is paid and taken care of so that the families of the lost loved one, do not have any unforseen cost.A special thank you goes out to Tom Cropp and the entire Hines Funeral home staff. God bless you all.Shaunda Mosley-Browne

Tom at Hites truly helped us through a very difficult time. Thank you, Tom.

Assuming they are a body broker. Terrible experience. DO NOT LEAVE YOUR LOVED ONES BODY THERE.

Rude, unprofessional, never called me back.Never informed of further proceeding in matter at hand. Been over a month no contact from them.

My friends child died and the cremation was left cardboard box and not sealed after the urn was paid for and of course no form of kindness shown to the parents of the deceased.

Family oriented atmosphere.

The Worst.