Very good experience with our most recent car buying experience. Tracey Palmerieri was very welcoming, patient, and made this experience very easy and simple. After dealing with the frustrations of having other dealers try to deceive and mislead us, it was truly nice to have someone be honest and helping throughout the process. Well done Tracey, and thank you from Eric and Adriane Wilson. (2022 Palisades).
Austin was a wonderful sales rep. He was able to assist me right away, accommodate to my wants in a vehicle even with the limit inventory, and got me a great deal on my new car! I look forward to coming back and working with him and the Hyundai dealership in the near future.
I was extremely happy with the service I received at the Hyundai Gosch Service Center. I was visiting family in the area and decided to schedule an appointment during my visit, since I wouldnt be needing my car. I had explained my situation to J.D. Gutierrez, and he explained to me that there was a current 24-48 hour diagnostic wait time for AC problems but would see what he could do. He also explained that the parts usually took some time to get in and I may have to bring my car back for service once they arrived. I understood and was expecting a call to pick up my car and bring it back at a later date to have the repairs completed. To my surprise, I received a phone call approximately 3-4 hours after dropping it off to let me know it had been diagnosed for both of the issues, that they had the AC compressor in stock for my make and model, but the door latch wouldnt be in for 24 hours. I was so grateful. J.D. was on top of my entire experience with Gosch Hyundai Service Department. He was in constant contact with me the entire time about my vehicle. I felt he went above and beyond and have NEVER received such AWESOME and ATTENTIVE service in my years of car repairs. Because of J.D.s customer service skills, professionalism and attitude, I will DEFINITELY be bringing my vehicle back to Gosch Service Center!! All of the employees I dealt with that day were AMAZING!! J.D deserves a shout out for his work ethics. I cannot say thank you enough
I came here today with my cousin and Theo Parrish finance manager was so helpful, sweet, and amazing! He really helped us out with buying her a car! He is one of the most genuine people I’ve ever met! He even offered to buy my baby cousin a bag of chips? He really deserves a raise from how great he is! He put her in a 2021 brand new car! Thank you so much! 1000000% recommend to go to Theo Parrish finance manager for anything!!
Loved this place everyone was super cool jazmine was my first contact she was great then she introduce me to Tracey palmieri the sales consultant let me tell you she’s the sweetest girl help me understand the vehicle super cool made me feel comfortable you guys have to reach to her you won’t regret it thank you guys for all your help I would be going back for my second car lol
Went in over the weekend and Austin Ireland was a very helpful salesman! After picking out the Hyundai Santa Fe Sel Plus we set up an appointment for the next morning. He was on time and the process went very well.
My experience at Gosch Hyundaiand purchasing a new vehicle was very good. It was not the typical sales experience . Tracy Palmieri was excellent! She was kind, knowledgeable and made sure everything was on track. The finance manager was pleasant and helpful as well. Both radiated amazing energy and made me feel like I’ve known them for years!Overall, purchasing my new Sonata 2021 was a great experience. No hassle what so ever!Thank you.
The owners of this dealership appear to have the highest expectation of excellence at all levels. We have now dealt with sales staff and service dept. staff and are 100% satisfied. Great job!
Love the car we bought a year ago. Service is awesome. So courteousness.
I am so excited to have my brand new car! Joey made my experience so pleasant. He never pressured me when it came to making any decisions. He answered all my questions and made me feel confident about my choice. If you are looking into buying a new car, call Joey he will make it happen.
The service was amazing, very helpful, and very friendly big shout out to John Meyer, and Ryan smith for all the great help
Anthony was amazing at check-in and extremely helpful. I definitely recommend coming here for any of your service needs
Anthony was very helpful when I went to check in my vehicle for service. Very polite.
I love my Tuscan! John Meyer was great... He is super knowledgeable and made the whole experience feel very comfortable. Plus, he got us an amazing deal! Thank you John!
Had a awesome experience buying 2018 Hyundai from Gosch Hyundai over the weekend! My salesman’s Joey Quilian was very useful and help me pick a car that was best fit for me and my price range. I encourage you ask for Joey if you need a car from there. Down to earth guy and will work with you to find the best car for you! Thanks Joey !
Today I came in to upgrade to a Bigger SUV, Christiano immediately greeted us and showed me cars. He is very professional and friendly and made the Car buying a process easy! I highly recommend Hyundai for your next car and ask for Christiano Valencia!!
I must give a screaming shout to Gosch Hyundai Service Dept. They were able to fix an issue that a different location has not been able to fix for over a year. The customer service provided from beginning to the end was superb. They now have a new client coming in for service. Thank you Guy and Carlos for everything.
I ended up purchasing a new Hyundai Ioniq Plug-In Hybrid. Overall experience was a 10 out of 10. I had the pleasure of dealing with Sales Consultant Tracy Palmieri who most definitely made this buying experience an exceptional one. I highly recommend her & most definitely will be buying from her again when the time comes up again. Her communication was amazing & her demeanor just as good. Highly recommend.
Greg from Hyundai parts was awesome. Helped me with a new air filter for my Santa Fe
I am AGAIN a a very satisfied return customer with the experience we had at GOSH HYUNDAI ON Saturday. Joseph Quilan was very patient, friendly, courteous and knowledgeable sales Consultant. We live in Temecula around the corner from all the Temecula dealerships, we swore we would never go back to another Temecula dealership to buy a new car from ever again. .Jasmine, Joseph and team went above and beyond to make sure when we left that parking lot on Saturday we would leave happy with the experience; let’s say I am ECSTATIC with the service! Thank you Joseph! Jasmine - thank you for setting us up to meet with Joseph! Thank you finance office! Love our HYUNDAI ELANTRA!!!!
The staff was such a big help. Theodore Parrish made everything so simple . He made me fill so comfortable with the car buying experience. I will come back and tell all my friends to come get cars.
I stopped into Gosch Hyundai to test drive a new 2022 Kona EV and loved it! Pam Tracey and Luis were a fantastic team and helped me get a great deal on my trade in. I highly recommend the Gosch family to anyone in need of a new car!
Greg staple is a great guy he did when About and beyond to help me and get the parts I need it.Thank you Greg.Respectfully.Jose Torres.
Thanks Austin for taking care of me and my family! Getting us in the new 2021 Hyundai Santa Fe! 5/5 recommended Austin!!!!
Sara made me a VIP appointment to come discuss my options on the Sonata I wanted with the sales manager. Super easy and the time and date I needed was available. Super nice people.
Jazmen was amazing with her customer Service and helped us with everything
We have had a wonderful experience at Gosch Hyundai. Costumer service is on point. Tracey Palmer and John Meyer are great sales people who have a lot of knowledge about the vehicles and they aren’t pushy sales people. Shannamarie Zingg, the finance person is very friendly and helpful. We had a great experience purchasing our beautiful Hyundai Sonata Hybrid Limited edition car. I would highly recommend this Gosch Hyundai dealership! 😃🚘
I had the most amazing experience shopping for a new vehicle with Tracey. She was sweet kind and professional. Would definitely consider going back to shop with Tracey.
Just bought my new vehicle at Gosch Hyundai in Hemet. They were so helpful and willing to give me the best deal they could. Thank you Pam Mathews and Ryan Smith for all your help and patience through the entire process. I’m so in love with our new Palisade ❤️
I had a great experience with Gosch Hyundai parts department. Heather and Mike the manager were really helpful. I’ll be coming back next time I need something for my car!
Great customer service. Theo Parrish was awesome! I would extremely recommend this dealership to anyone.
I had the privilege of working with Jose. He was kind, professional and took extra time to help me. My car broke down over 50 miles from home. The day after my car was in Gosch Hyundai, Jose called me to make sure I got home safely and to update me on my car. It took almost a week to fix, which was a bummer but Jose updated me along the week and was very helpful in getting me a rental car to pick my car up. I’m very happy with the service I received.
This was the best experience i’ve had at a dealership thus far. you guys took the time to explain everything about the cars & answer any questions we had which i am very appreciative of. I left with a 2020 elantra & my sister left with a 2020 sonata & let me tell you we couldn’t be happier! Thank you SO much to Troy, John, & Luis for the exceptional customer service & experience. you guys were beyond great! I highly recommended hemet hyundai!
Had a great experience, walked out with a 2021 Ionic Electric Limited with $0 down. Worked with the legend Pamela Mathews, really awesome to talk to, and told us about a lot of discounts after the fact. Would highly recommend.
I had a great experience buying an Ionic from Gosch Hyundai. Christian Valencia was wonderful to work with and gave me a deal that I couldnt pass up. He was very knowledgeable and helpful and treated me more like friend than a customer. Thank you my friend!
The only reason for the extra star is for the salesman Joey and the service warrantyon used cars. Everyone else fits in this day and age of poor customer service, a refusal to take responsibility and bare minimum work ethic. If you do decide to purchase from Gosch, make sure you get everything included in the deal the same day as the purchase or it will not get done.. even if its in writing. Quality of the used cars are sub-par but fortunately they do back the 90 day service/repair warranty. In summary, just dont expect anything more than the unfortunate pattern of todays big businesses.. laziness.
Mike in hyundai parts it’s so helpful. Thanks mike. Give my shout out to Austin Ireland. He hooked me up wi a new beaut. He’s so helpful and was so polite and not pushy. I’ll be back and recommend him to everyone
Pam Mathews did a fantastic job! She was friendly, helpful, worked quickly, explained paperwork well, and was thorough. She was a pleasure to do business with. She made purchasing a vehicle pleasant and painless.
Had a really great experience at Gosch Hyundai, ended up getting the exact car I was looking for! Christiano is the man, he was super friendly and helpful, you can tell he cares about making the customer comfortable without being too pushy. I would certainly recommend going to Gosch Hyundai if youre looking for a car and great service!
I came into Gosch Hyundai to speak with AJ Jaouhaui and Ryan Smith. This is another vehicle purchase in a long line dating back to the 1980s. I have been a loyal customer because of the kind and committed people here at Gosch. Absolutely the best treatment ever. Come here for your next car purchase. You will leave as happy as I always do.
The best car buying experience ever! Highly recommended. See John, he was very knowledgeable and great to work with.
Let me start by saying, Tracey and Diana gave the BEST customer service we have ever Had/experienced when purchasing a car! My son Louie went into GOSCH to buy his first car, with his hard earned saved money ! They worked within our desired budget, they were not PUSHY Salesman/woman, they let us take our time in test driving the vehicle of choice, they answered all our questions with full responses not just a simple response to get a sale, they were so ecstatic for our son, like we were. My 19 year old son said this was the BEST experience he had and he understood the payments, responsibilities that he has. Louie expressed that they were nice people. Tracey and Diana Were very attentive, offered us a beverage and if we needed anything else to let them know. We will be coming back to get our 16year old daughter a vehicle. If you want an honest, reliable, trustworthy salesperson GO TO GOSCH Hyundai located in HEMET!! This is the place to go! EXCELLENT SERVICE! They treat you like FAMILY!!! Thanks GOSCH!
Thank you Tracy and Ryan for getting us a great deal on a car that we liked. I would highly recommend Tracy and Ryan to anybody looking for a new Hyundai.
Setup an appointment with Sara. The whole experience was seamless and organized. Really appreciate all the help. Thanks!
Id like to thank Iliana for answering all of my questions and concerns about a car i really like. I was very impressed with her patience with me. In the future ill be coming to Iliana at Gosh Hyundai again!
Got checked in very quickly. Great customer service. PAM Helped me cool off my car for my newborn and son awesome service!!! Will be coming back! THANK YOU Pam
Christiano Valencia did an excellent job helping me get a new car. I ended up getting 2021 Hyundai Sonata. Great service!
I had came too Gosch Hyundai due to my car having a lot of problems from buying it from a bad car place. Anthony Coulter & Theo Parish we’re AMAZING!!!! They helped me so much, knowing I am in a hard position with being 35 weeks pregnant, and having a toddler they did everything in their power to help me. I have never been more appreciative in my entire life. They are amazing people & are completely helpful I recommend this place 100000%! Theo put me in a brand new 2021 car, without him and Anthony I could have never done this. Thank you guys!
Made an appointment with Sara to check out the inventory over the holiday weekend. Staff is super friendly and seemed like a great atmosphere. Will be back!
Fantastic! Go straight to Pam. Shes the best. Great deal on my favorite car! Hyundai Elantra Limited. You wont regret it folks. A+
Illiana was very helpful she help me with all my questions because they worked with my bad credit. She was very helpful and patient.
Greg S. in the parts department was extremely helpful. I stopped in to get some air freshener and a steering wheel cover. Not having the size of my steering wheel was no problem for him because he called over to quick lane (where I was getting my oil changed)and asked the service manager for my steering wheel size and proceeded to hep me. And he saw I had my Starbucks coffee with me so he gifted me with a Starbucks card. If I could give Gosch Hyundai and Greg S. a hundred stars I would.P.S. I promised Greg I would let it be know. He didn’t have a “hat head” today. 😁
Came here and met AJ and Ryan Smith. They helped me find a car in the price range I was looking for. Appreciative of their help.
Iliana helped me out when I had questions. She was very patient. I had like 50 questions. She was so helpful. I was happy to work with her.
So awesome. David helped me out and I bought a really nice santa fe. He really blew me away. Answered all my questions and made everything hassle free! Thank you for everything!
Pam and Luis helped us and they were amazing. Highly recommend
Came in and saw Anthony and J.D. and they were both so very helpful I love my experience at Gosch Hyundai!
Called to Make an appointment today and the woman on the phone ( I think her name was Sarah) made it super easy and was so friendly!
Came in to see my guy Anthony Coutler always kept me updated with everything with the service of my car awesome!💯
I had a great experience working with Lily. She was very friendly, knowledgeable, and helpful! She answered all of my questions and helped me make an informed decision. I will definitely recommend her to all of my friends and family! In the future I will also be returning to GOSch for my next purchase!
I had went on a whim looking for the new 2022 Tuscon w/ Limited Trim and I cannot thank the Gosch team enough for everything they did to make sure I got the car I wanted. I really want to thank Joey Quilan and Ryan Smith for making the purchasing process painless and always being honest throughout the financing process. From going out of there way to procure my car to the end result of leaving the lot with my new baby I couldnt be more satisfied. Thank you guys for all the help and for always being my go to for vehicle buying :)
Thank you so much for your time. I had a great experience with theodore Parrish. I love and enjoy my car I can’t thank you enough, and I’m so happy I got the car that I wanted. Thank you theodore.
I had the best experience. Tracey and Luis are awesome! Definitely ask for them when you come in!
Today I came in for an appraisal on my car.Christiano helped me a lot. He put me in the right car at the right price. He made me feel comfortable about my decision to buy. He gives excellent customer service and doesn’t try to swindle you into getting you something you don’t want or need. Thank you Christiano for helping me today!
Christiano Valencia, was very helpful and showed me vehicles in my price point range and was friendly and easy to work with. I ended up purchasing a 2018 Tuscon Limited from him. Highly recommend Christiano at Gosch Hyundai.
We went to Gosch Hyundai to see about upgrading from the 2020 Elantra . We weren’t sure what to expect. We had an appointment with Lily. Lily came out and introduced us to Joey. Joey was amazing. When it came time for the numbers part, Ryan from finance was kind and understanding. I didn’t feel like I was being scrutinized. We had such and amazing experience with Joey and Ryan that left after buying a 2021 Sonata, a 2022, Kona and a 2018 Tucson. We will back when the time comes..
Great experience start to finish!! John took care of everything, made the whole process a pleasure!Go see John Meyer, you’ll be in good hands!
AJ Jaouhari and Ryan Smith totally rock. They went above and beyond to get me approved for the Hyundai Palisades 2022 with all the perks! They made it so easy and stress free. I would recommend them to everyone! Thank you Gosch Hyundai I really appreciate your service.
Great customer service Pam Mathews goes above and beyond to get you the deal and the right car. If you need any help and need that extra touch of care ask for Pam. Awesome sales person.
Anthony and the team were absolutely amazing! I will exclusively come to this dealership for all my needs! Thank you Anthony!
Where do I begin; oh yes!! We all have been in many dealerships in and around multiple times and I can tell you this was the best experience I have had in a long time!! John prevailed in every aspect of customer service, he treated me with respect, and I never felt as if I was just a number. Deal or no deal made by far the best dealer and by far the best customer service; John, you are the face of Gosch, you are what all look for when it comes to customer service, and have set the bar high!!I will be back when the timing is right!!
All I have to say is Pamela Mathews needs raise she goes above and beyond for her customers .. dedication shows in this woman she truly cares about her customers its not just a job to her she treats everyone like family
I was going to write a long winded review about what happened to my car and how great the service department is. I’ll save the timeGuy the service manager is sharp, knows about customer service. Carlos, Jose and looked a found the very wired issue that they hadn’t seen before.They had the parts and had me on my way. 😎
Anthony was great! Kept me updated. Great service!
Set your appointment with Jazmen you will have the best organized visit, so worth it for those crunched with time. She is the best.
ASK FOR JAZ! SET YOUR APPOINTMENT WITH HER! SHE WILL HELP SIMPLIFY AND EXPEDITE YOUR CAR BUYING EXPERIENCE!
Was welcomed by GOScH at the door by Pamela Matthews. SHE WAS GREAT,kind, caring and understanding. She worked very hard to get me the car I wanted...This whole team really extended themselves. Was new to car buying so this was no easy feat ! Nonetheless he walked me through it allwith warmth and humor . THANK YOU SO MUCh. PAMELA!
Came here looking for some car accessories and Greg helped me find what I needed. He went over and above and even put my steering wheel cover on. Very kind and helpful, thank you.
Had a great experience for my first time purchase a big thank you to Christiano Valencia for helping me out today.
I was so anxious about getting a new vehicle and after calling other dealerships and speaking to other representatives i felt like i didnt have a chance of even getting a car but i finally called Hyundai in Hemet and spoke to Iliana who was very helpful and answered all my questions she made me feel comfortable about the whole process and i just want to thank her for her help.
We dropped off Catherines car for a scheduled recall fix. It was nice to drop off the day before due to an early appointment. We called the morning of the appointment, connected immediately and received good information. It seems everyone was on the same page, which was nice. Communication during the day was excellent. I especially want to thank JD in the service department who stayed on top of the situation. All-in-all we were very pleased with the experience.
Call in and ask for Jazmen was very helpful when.set your appointment with her to meet their friendly staff.
Greg from Hyundai parts is so helpful. Always helps me get all the parts I need for my vehicle . Thank you Greg for your great customer service !
Buying my Sonata was made an easy with Christiano Valencia he answered all my questions especially being a first time buyer. He was very helpful and gave me an overall great experience.
Had such a great experience this past Saturday, Joey helped me out in buying my first new car! He was so informative and answered all of my questions. So happy with my 2022 Hyundai Tucson.
There’s a bunch of helpful & honest people running this business, by far the best dealership I have ever been to thanks to Pamela!! She literally went above & beyond helping me find the perfect car for me! She is quick & will bend over backwards to help you out! I would definitely recommend you purchasing a vehicle here & ask for Pamela!!
Greg in parts was very helpful. He quoted me over the phone and the price came up different in store but he still honored what he quoted me. Great customer service!
Frustration and a waste of time! I understand the dealership is low on inventory but to gouge there customers is wrong on several levels they are adding a $5000 fee to all of there vehicles plus making you pay for a security system for$1100 even if you dont want it...Gosch wont ever get any of my business in the future.
Came to gosh to get my air conditioner fix had great customer service with Anthony Coulter Thank you again Anthony
They Were good, Phil helped out alot .
Pamela Mathews was our sale consultant and let me start by saying she is AMAZING! Not only did she get us out of there in a brand new Elantra but she went above and beyond for my little family. Great personality, very friendly! Definitely recommend Gosch Hyundai and Pam if you are looking to get into a new vehicle.
Came in and saw Anthony and he helped me tremendously with literally everything that was needed for my car. Definitely recommend him for all your needs
Greg in hyundai parts is great, helped me with exactly what i needed!
Came in to buy a vehicle, Pamela Mathews was great!! I recommend Pam and the Gosch team.
Called in with a few questions on a good commuter vehicles. Jazmen Robles answered the phone and was very attentive and was able to answer all my questions! Jazmen even set me a appointment to come in for a hassle free visit! Best over the phone experience 😁 Im looking forward to my visit!
Ask for Jazmen to set appointment she will simplify your visit.
Great place to get a car, awesome customer service. Jazmen was great at answering all of our questions and addressing our concerns. She helped my mom with her car. If you ever need any help jazmen is the go to, she gets all the details.
I would like to thank Heather in the parts dpt for her help,and also really funny and always smiling THANKS HEATHER