Quote a price on repairs, when I came back in to pick up my vehicle it was over $250.00 more, when I questioned this they blamed me... they did not call me for approval, since they added a part. The inside office lady screamed threw pens and said you owe it. Kelly the service guy said he would start taking part off my vehicle. This shop is miserable, I got another bid prior from Ramona Tire it was 20.00 more, but went with them since they were smaller, and local. In the end they were more expensive, and just plain nasty. Stay away from this shop, no one needs to be threatened or treated in this manor. Go to Ramona Tire, they are honest and reputable.

Finally someone listened to me about my brakes. Now I can stop without my brakes chattering! Reasonable price and it didnt take all day.

I did not need service but my friend who was driving needed his step ups for his truck to be working. The repair guy (I think his name was Steve) did it while we waited. Awsome!!

The name says it all!Good honest mechanic.I highly recommend calling ahead to get an appointment, they get my car in and out in a timely manner.

Kelly, the owner, went out of his way to remove a brake rotor from the hub and press the ABS ring back in place without damaging it.

Very unprofessional. Watch out, they scam people.

Quality Auto Repair lives up to their name! The team was courteous and knowledgeable; the facilities clean and organized; and my vehicles repair was very affordable! I will most definitely return to Quality Auto Repair.

I took my Wife’s Jeep Patriot last week as there was a problem with her vehicle. Spoke with Christine (maybe Christina my apologies) and she help me set up the appointment very easy to speak with on the phone. They kept the vehicle overnight and after review their technician determined there was a transmission issue which unfortunately they couldn’t work on but they did not charge me for a diagnostic due to this reason and they also referred me to a company that could help and gave me options. Overall I’m happy I took my vehicle there first they are very honest and hard working, family oriented business. Highly recommend speaking with them first.

I cant be more pleased. I was 1000 miles from home when I needed car serviced. They were friendly, fit me into their tight schedule, completed work within 2hrs, AND charged a more than honest price! I highly recommend them for prompt, professional, honest, friendly service.

Great place. Very good customer service.

Fixed my car in 4 hours start to finish. 10/10

My one and only auto body shop!The owners are amazing and friendly.Helpful and fast 💙

I have a 2013 Ford explorer and the water pump went out on it. I took it to 2 different shops and both places could not do the job so a friend recommended quality auto repair. I gave them call, they were like yes not a problem bring it inwell take care of it and thats exactly what they did I highly recommend Quality Auto Repair

Theyre name says it all. Clean shop nice people competitive prices theyve helped me out of a jam a couple of times thank you Quality Auto Repair.

Wowsers! Found a great Honest place ...told me I dont need the work done on my moms car ...the other guy was going to rip my mother off? God bless Quality Auto Care!!!

Very helpful.

Very quick service with no hidden fees. Prefect no complications.

Been going here for years and recommend to everyone who needs work done on their car. Honest fair and affordable.

The most honest team I have meet.

Been there 3 times once for a radiator, then rear break pads and rotors, and fir both front inside for handles. On the handles there were nice enough to install the ones I had already bought on line ( they only charged me la6nor) And the mechanic was done do fast replacing them they charged me less than the estimate. Which helped since I am not working and I have to make every dollar count. Only problem is theyre closed on weekends but everyones got to rest lol

As a former City Employee I have always been satisfied with the service and quality of work at Quality Auto Repair. I will only trust my vehicle with them.

This is a well run, favourably priced, honest family business. I even go for advice on automotive services they do not offer. They will freely advise you where to find help when they can.

Always a great place to get your car repairs done.

Thank you very much.I had a lot of work done on my car, distributor, tune up, thermostat and some other stuff and I could not be more satisfied. Initially had my car for a week after the repairs and something felt off with my engine so I took it back to the shop (knowing fully that they run a fair trustworthy business). Turns out the issue was what I expected just a minor calibration issue which they fixed and left my engine running strong and sounding healthy.This is definantly my go to shop from now on.They have a good reputation for a reason

Top quality care and best place to take your car. The owners are great👍👍👍

Quality work. Good prices Ive never been done wrong. Most people know what Im talking about. drop your car off, they will take care of you. I only take my cars here for any type of maintenance. Great place!

I was having clutch problems with my 350Z. I read the reviews for Quality Auto Repair and liked what I read. Kelly could have told me it was a variety of expensive repairs (master, slave, clutch) but told me it was a simple adjustment and charged me accordingly. I’m very happy to have found an honest mechanic and will being taking all of my vehicles to Quality Auto in the future. Thank you Kelly!

This place is honest fair and reliable and reasonable I will be coming here and recommending it

My mother recommended Quality Auto Repair to me when I was visiting from TX last year. She has always had a wonderful experience here and has never felt taken advantage of just because she is a single older woman, like she has felt at other repair shops. They are very honest, friendly and patient with all of the questions she asks. When I visited them, I needed my automatic windows fixed and as it turns out, the car was still under warranty so the serviceman at Quality told me that they would be happy to do the work but I would be able to get it done for free if I went to the dealer! Thanks to Quality Auto Repair I saved quite a bit of money because of their honesty! Mom continues to do business with Quality and now that I am back in CA for good, I will be, too!

I come here to all my car repair needs because the people here are respectful and honest.

Love they work

Great customer service and I waa in and out a lot faster than I expected! I found my new automotive shop!

These are the nicest people and their auto service work is quick and outstanding. A pleasure to do business with them!

Best place in town..Reasonable prices. Very experienced and trustworthy. Highly recommended

Honest, quick and good service. Been going here for car and light truck repairs for over 30 years. Friendly and reliable family run business. The owner is one of the mechanics. Kelly and Kristy Lee are the owners and always at the shop.

These guys handle it everytime and I believe the price is always legit. Ty christine -kelley

Take all my vehicles to them very honest and do great work

My daughters car broke down across the street. It was pouring rain (storm) and 2 hours from home. The mechanic came over in the rain and tried to get the car started. They figured out a way to get it across the street so I didnt have to pay for a tow. They quoted me a good price and fixed it the same day. Great customer service. Car is running, no issues after the work. Would definitely recommend!

They a waiting list for appointments so I had to go somewhere else.

Always a friendly service that keeps me in tune about regular maintenance issues

Most honest mechanic in town. Wont sell you anything you dont need and does Quality work! Owner/Operater is a great guy!

Fast, Friendly, Fair prices, dont over charge for parts like most do,and know what they are doing . Highly recommend!

Competitive pricing and quick service. Had my Explorer towed in at 10:00 and a new fuel pump installed by 3:00. Clean, organized and super friendly. I think Ive found my new mechanic.

Shop was recommended by Advanced Muffler and we were a lil nervous about scam but they were wonderful. Said it would be free estimate if could tell by just sound or looking but if it had to be put on rack or dismantled, there would be an hour labor charge. Car had to be taken apart to find problem, too expensive to invest so mechanic put together, 1/2 cost and honest about fix. Ill be going back and recommend to everyone who needs fix.

I have been trying to get quality mechanical work and people I can talk with and get the best info about my vehicle. Good prices too.

The engine in my RAM 2500 was replaced by City Automotive in Desert Hot Spring, the performance was never satisfactory, and I had put on 6000 miles in between. Then the truck broke down again and was towed to Quality Auto Repair in Hemet. They found all the blunder and fixed it, and now the truck finally performs perfectly! Great job! This place is extraordinary well organized and the stuff very friendly.. After my bad experience in Desert Hot Springs, Quality Auto Repair in Hemet was a delight and I find they are very honest.

Took my car there, they fixed it, were on time, and price was reasonable...Cant complain...

Ripped me off completely. Charged me an insane amount of money and the problem wasnt even fixed. I spoke to Kelly directly and he got impatient with me and refused to refund me my money. Thanks for nothing.

The best place to get your car fixed. The owners are great !! They are honest .

Quality Auto diagnosed my vehicles problem and repaired it in a few days. The dealership I had it in miss diagnosed the problem and it sat there almost 3 weeks with no progress. Thank you Kelly.

Very nice people and good prices!

There are only two auto repairs that I trust in town and this is one of them. Excellent work on my Sisters Van. Stayed under estimate and it was complete well before time estimated.

Kelly and team go out of there way to do the job right the first time. I have all work done here on both Jeep and Honda.

Fast got work done thanks

Awesome owners! Honest good work at affordable prices. Been coming here for years.

Great place for auto repair. Fair and polite. No BS at Quality Auto. They replaced the motor on my window, and they’re fixing my starter at the best price. We searched thru Murrieta and Temecula. Quality Auto in Hemet gave us the best deal with the most ease. Thanks for everything!

Thank you the best place

Great service, Very friendly staff, good prices, trustworthy!! We have three cars and we take them all here when we need work done!!

Been going here for years. Great owners. Great service.

Top notch service all the way around

Very honest straightforward.

Reg customer allways did the job right.

Best place to get a tune up.

Its the only place in Hemet, that I go for car repair

Poor service lazys at the deli.

Gets done right!

Very friendly and helpful

Very nice and honest

Amazing!

0 on

Trustworthy service

Amazing people!!!