We have been long time State Farm customers (25 years +) . Working with this particular agency has been a pleasure. Buying insurance for ones vehicles and/or home when you move to a different state can be a daunting task but the thoroughness of both Becky and Brandy made our choices clear. I highly recommend State Farm/ Wayne Voss Insurance Agency for ALL of your insurance needs.
Not only does State Farm meet or exceed my needs, their customer service agent, Brandy Ridgway, always makes me feel like weve been neighbors forever. She remembers who I am and when I call to make policy changes or updates, her personal touch makes a normally dull phone chore a fun and friendly experience. I would fully recommend State Farm for anyones insurance needs and desire for top quality customer service.
I’ve been with State Farm for approaching 40 years. I’ve always been very pleased with their service and professionalism. I know Wayne Voss and the staff personally and have never been happier with them. I deal with Brandy most often and she takes care of my insurance needs very well. Thanks to everyone at State Farm.
Wayne personally got a ladder to check out my roof before I made a claim to make sure I didn’t negatively affect my insurance score. By far the best agent in town and Brandy and the rest of his staff are pretty amazing as well!
Brandy R. at Wayne Voss - Sate Farm Insurance Agency is absolutely wonderful. She is professional and knowledgeable. When I switched to his agency, she immediately identified addition needs and helped me review my plan to maximize my coverage for a great price. Above and beyond with exceptional service!
Have worked with them for many years. Always so helpful and willing to go the extra mile. Thank you so much!
Ashley was terrific. Quick Response, easy to work with, and did not waste any time. State Farm has been great for our Family.
Ashley was great! She was friendly and professional. I received my information promptly and did not have to wait long for a response. Thanks!
I would definitely recommend Wayne Voss and his team!! Brandy is more than helpful to me and my wife, and she always has our best interest in mind. We can’t imagine going through anyone else!!!
Ashley and Wayne are always fantastic to work with! Both are very friendly and personable.
Great service, very knowledgeable and friendly
Very quick on response time and very friendly to work with!
Ashley is SUPER DUPER everyone should get to work with that danged ray of sunshine
Great service. I worked with Brandy and she was thorough, professional, and personable. Highly recommend!
We have been loyal State Farm customers for many years. Brandy is always available to answer our questions and explains terms unfamiliar to me in a way that I understand. Over the years we’ve added to and changed our policies as our needs changed and we have felt comfortable at every step. There have never been any high-pressure sales tactics, just facts of what could be helpful for us as our coverage needs grow. I highly recommend Wayne Voss State Farm and his staff.
There are so many positive reasons why I have been a loyal Wayne Voss -State Farm Customer for many years, it’s hard to encompass it it one review. One of the biggest reasons is the simple fact I know I can trust Wayne and Brandy to be both honest and upfront. I am able to openly ask insurance questions and get real, honest answers that are never based on profits but are instead simply based on what is best for my family. On the rare occasion when I needed to file a claim, I knew I wasn’t just a number in a computer, I was treated like a member of the State Farm Family.
I worked for Wayne for 2.5 years. He was a great employer. Since leaving, I have left all my insurance with him because I know that if anything happens, he is the kind of agent to do anything he can to help me as I saw first hand while employed. Aside from the great coverage State Farm offers, the customer service that Waynes office shows is another reason I love working with this office. If you are looking for a new agent, check out Waynes office. You will be impressed with everything!
I continued with State Farm after moving from the area due to Wayne and Brandy. No need to look anywhere else! Big thumbs up!
The staff at Wayne Voss’ agency have always treated me great! I feel like one of the family when I go in, they all have smiles on their faces and take the time to tell me hello. The prices are great and the times I have had to make a claim they are there right away to help me. Brandy Ridgway, one of the staff members, has always been there for me no matter what odd request I have! Thanks for making my insurance experience the best possible!
Brandy is amazing to work with. She goes above and beyond to help the customer out!
Two thumbs up for Ashley and the rest of crew!
Ive had the pleasure of working with Brandy, Becky, Ashley and Wayne on several claims and they’ve been awesome! They are all incredibly friendly, highly attentive and easy to work with. I would highly recommend Brandy and Wayne!
Thank you so much Wayne to you and your staff for providing quality customer service! Thank you for taking that extra effort & explaining in detail to the areas that were confusing to me. It was greatly appreciated!
Wayne, Brandy and the team at the Voss agency are one of a kind. We have been so blessed to have our coverage with their office for nearly 15 years. Weve had claims for fender benders, hail storms, and a major house fire in that time and they have been helpful, courteous, and professional through it all. I cannot recommend them enough .
Brandy at Wayne Voss State Farm has a wealth of knowledge to ensure that your insurance needs are taken care of. A personal touch is brought to the table and makes you feel like a person and not just another customer to make a sale to. Highly recommend, reach out and see what they can do for you today!
Overall a great experience and staff, Marc especially. He goes above and beyond to make sure everyone is taken care of. He explained insurance in a way that I could understand. Marc is the definition of a good neighbor!
This place is great. The best part is Marc H. Not only is he extremely helpful, but very transparent with what’s best for my needs. I’d highly suggest this place and ask for Marc because he is an amazing guy!
Brandy Ridgway is amazing to work with. She is not pushy but takes time to explain everything and think about what is best. I highly recommend Wayne Boss State Farm. The are honest and really helpful.
Super friendly and helpful staff! They definitely know how to steer you in the right direction. Especially for first timers looking for their own policy.
Brandy Ridgway is a great team member of the Wayne Voss agency! She is so involved in the community and has an uplifting personality!! Her dedication to her work and community are outstanding!! Excellent customer service!
Always a pleasure to talk with the staff here! They are more than helpful and prompt to address any questions one might have! A great business!
I have been very impressed with Wayne Voss State Farm and the friendly staff. I usually work with Brandy Ridgway who goes above and beyond to help me with all of my insurance needs. I have been very pleased with the service I received and will continue to refer others to this great office!!!
Wayne Voss and his staff have helped us with our insurance needs for at least 20 years. Recently we experienced an incident on interstate that required a tow.. Brandy was quick to file a claim for us and pay the towing company for us. Thank you Wayne Voss and all the staff.
Brandy Ridgway is the best! She explained everything thing so I could understand. I highly recommend this Agency you won’t go wrong.Mike.
They have an awesome staff with great service. They are very easy to work with to attain the insurance you need/want.
Wayne Voss and his team are always available to answer questions and help me when I need them. I usually work with Brandy since she handles the business insurance and she is always knowledgeable.
Marc is wonderful at his job! Super personable and a hard worker. Pretty easy on the eyes too ;)
This location has great staff and provides a professional and positive experience every time! Brandy has answered many questions for me regarding my insurance. These staff are also super involved in the Hays community, and that makes me feel even more at home every time I visit the office!
The staff is great. Marc is very friendly and helpful. He is very knowledgeable and knows his stuff!
Dedicated. Family Friendly. Professional. Educated. I absolutely love this insurance place.
If you are looking for insurance I’d highly recommend the Wayne Voss Agency. Ask for Marc, he’s always left me satisfied and smiling.
Great staff in Hays! Love how they get involved in community projects! Marc is always great at answering my questions!
Great and friendly staff! Marc is always awesome and honest about answering all my questions! Two thumbs up!
I purchased life insurance through this agency and Brandy was very helpful and walked me through the whole process. I was comfortable and more knowledgeable when I left.
Great staff! Marc is especially friendly and helpful. As long as Marc stays at State Farm, I will stay with State Farm.
Very friendly staff! I would recommend requesting Marc he always goes the extra mile to make sure your experience is 5 stars!
Brandy and the entire team at Wayne Voss State Farm are knowledgeable, courteous and helpful in any situation. They are always on top of our accounts and ready and willing to help in any situation that may come up.
Brandi does a great job to make sure you get you get your best deal, all around love there service.
Mark is so helpful, and supportive. I knew my best interest was in mind.
Even though we moved 250 miles away from Hays, Wayne and Ashley give us the same quick, helpful and personable service! We trust them with all of our insurance needs.
Absolutely love the staff!!! They are great people and I love that they do so many activities for the kiddos In our community!!
Great staff! Marc is so friendly and helpful with answering all of my questions!
Wonderful office with a wonderful staff!! Brandy is super helpful and walks you through any questions you may have!!
Brandy is friendly and professional! I appreciate State Farm and all they do for our community.
They are the BEST!!!!
Wayne and his staff is always helpful and strives to put the customer before the sale.
Overall great experience! Marc H. is the best!
Marc Hertel at State Farm with Wayne boss is so personable and professional....highly recommend!!!!
I don’t always insurance... but when I do, I do it with Marc Hertel at the Wayne Voss branch.🤘🏻
Brandy provides smooth and fast service.
Friendly staff, they go the extra mile. Cant say enough good things about this office.
Brandy’s well knowledged and the company is highly involved in the community.
Marc was awesome and super helpful!
Extremely helpful and friendly!
Brandy is so helpful and friendly!!!
Marc is awesome to work with!!!!! Highly recommend!!