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Party City
14519 Ocean Gate Ave, Hawthorne, CA 90250, United States
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Party City

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Jo
Review №1

Place is alright, halloween masks are a lot more expensive here than othere places though

Ja
Review №2

Its the go-to place for anything party or balloons. Awesome helpful staff. A bit on the pricier side, but youll find exactly what you need.

Ma
Review №3

Party City is a great store despite the fact they didnt have any kind of decorations for a 🍾 Champagne party for prom besides champagne balloons & champagne bottles with confetti in it. We wanted some kind of decor showing prom 2021 on balloons or something similar. Other than that its a great store with all kinds of neat things & cool stuff🤗

je
Review №4

Low on merchandise was looking for simple birthdays decorations and I was not able to find😡 staff could be more helpful 😒

Tr
Review №5

Love my costume....

Da
Review №6

Barely has any deco from one party themeWas very neat and clean tho ..the females there dont really have a customer service friendly attitude there so it made me want to leave .. also I had to move to 3 different registers because it kept crashing

Ro
Review №7

Great customer service fair pricing & tonzah great party supplies as well ill be Bock😁

ED
Review №8

Very nice place they have everything on stock and organized they even have items inflated ready and go!!! Customer service were very helpful n nice...

Te
Review №9

They had some great costumes I need a cowgirl hat got the perfect one Perfect Color Perfect Price

Ch
Review №10

They have some of everything there I like how they have the colors section off awesome 👍🏽

Ja
Review №11

I had a wonderful experience. Customers service great.

Ce
Review №12

Lots of cool Halloween Stuff

Sa
Review №13

The customer service very very helpful did not understand why their candy supplies were so low it is almost like they just didnt have any

Co
Review №14

Its a good location pretty big and they have great clearance sales from time to time

sh
Review №15

I love this particular Party City. They had a wide selection of party supplies and their balloons are the best! Staff is pleasant and helpful

Ce
Review №16

Always something Kool in here

To
Review №17

They have all youll need for your party.

NE
Review №18

Store kinda small and unorganized.

Zo
Review №19

Get all of your party parts here balloons graffiti costumes candy my i shop here very little but came in to get some stuff for my little mannequin that I have and service was great place was clean and ploys were nice thats it

Sh
Review №20

This place has everything to make for a great party! All occasions you can think of, and all your party supply needs no matter what event or theme.You really just need to stop in some time so you know this place exists and see what they’ve got. The ideas will start rolling and you’ll be back.The staff was knowledgeable, nice and helpful too and that makes a big difference in the experience because there’s definitely a lot to get into there.

Sa
Review №21

My nephew accidentally let go of his balloons. We came back and the cashier ( Im sorry I didnt get his name) actually made us another batch of balloons that we didnt have to pay for. He just said its okay it always happens. Thank you so much Party City you saved me. Also thank you for being soooo nice.

El
Review №22

You can always find what your looking for here and more!

Me
Review №23

Had barely any products and nothing at all for birthday decorations

Be
Review №24

I will never visit this store again. Customer service of one employee was horrible and the prices are gauged. I went in to get balloons and the total was $55.07. Due to a situation with the cashier, it ended up not working out so I left and went to another store in a different city. The total in the other store for the same exact items was $40.32. More than $15 difference? Yea, Im good

Ch
Review №25

Had some Halloween costumes out

Ak
Review №26

I loved it but I got there a little late and a lot of things was taken but great customer service in very friendly

Ed
Review №27

Typical party store main complaint is nothing bakugan or dragon related for a childs party

Ge
Review №28

If I could give this store -5 stars I would. I was there trying to get some balloons for my moms birthday. I saw a bunch of balloons that I loved it but not even one of them was available. I wonder why you show your inventory if you dont have it in stock. Lame Customer Service. It was a waste of my time.

Bi
Review №29

All my glow in the dark needs Thanks guys it going to be a rocking party

Ju
Review №30

Dont have a photo but its a good place to find and put toghether a costume for Any dress up occasion thats going to be fun.

Ne
Review №31

Typical Halloween madness... lines were moving quickly.

De
Review №32

Party City offers a good collection of party supplies. Its 1 stop shopping if you are throwing a party of almost any type (birthday, Halloween, retirement, baby shower etc). My one major criticism is that it used to be a lot more affordable. Prices there in my opinion, are too high. In fact, a lot of the paper goods (plates, cutlery, gift bags) can be purchased at the $1 store for a fraction of the price.

Mi
Review №33

Always come here for my Ballon Needs the staff is nice and courteous always and the prices are reasonable. You can get BirthDay Number Balloons and choose the color as well as get them inflated for free roughly at about $30usd depending on the age of course if its a double Digit Bday then roughly $30 if its a single digit Bday then roughly at about $10usd depending on the color and style you choose. Definitely reccomend this place.

Ka
Review №34

If I could rate this store on a scale of 0 I will because they have the worst customer service! I was recently at the party city and purchased balloons from here and the lady that helped me out told me that they were going to last a long time with a solution they add to them! As I get to my event they were all deflated and I called party city for a refund and the same person helped me out! It took them forever to answer the phone and by the time it was picked up, it was the same person; Her name was Ivette and she began to give attitude and I was really shocked by party city customer service! If I was the manager at this store I would be embarrassed Because I am a manager myself and I know that the customer is always right! You would think that everyone would be helpful during this pandemic but apparently not! Also on the door they did have a sign that MASK WERE REQUIRED when only the cashier had a mask while the other employees didnt. I would never give my money back to this store again ( Would not even recommend) Like why reopen your doors if the only thing your employees do is give bad customer service? I honestly do not know how they have TWO stars when they should have NO stars what so ever!!!

Sh
Review №35

Clean, stocked on most items, but the wait in line to pay was about 10 minutes. The staff greets you upon arrival and are friendly.

Ch
Review №36

Great store

Os
Review №37

Wanna get some type of ideas of what theme party you should through .... Just walk around here for a while and something will hit you 🤔

Fe
Review №38

Huge variety of party products, youre more likely to find what youre looking for.

Jo
Review №39

Great place to shop

Ta
Review №40

Great customer service both through the phone and in person! Answered every single question I had and they had the costume I was looking for. I had contacted 3 other locations and they didnt have costume I was looking for.

Ti
Review №41

Did not have what I was looking for and the store smells like sweaty locker room.

Ch
Review №42

Great friendly staff and variety of party items

Me
Review №43

So appreciative of the organization and color coding in the store.

Su
Review №44

Had everything I needed for a 50th birthday party

lo
Review №45

I will never stay there ever again again. There was roaches all over the place

Os
Review №46

Nice service... very good experience picking my kids Halloween costumes. Good and helpful.

Je
Review №47

They sold us expired candy from 2017. Never going there again

C
Review №48

Pretty cool but there was no cactus balloon but over all pretty cool.

AR
Review №49

A little bit disorganized. Saw my first unmasked customer in this store since the pandemic began. The employees seemed kind of stressed out. It was crowded and dark inside.

Da
Review №50

Its the same party city expensive and no great deals.

Re
Review №51

I like

Wa
Review №52

They deliver to you door only no inside entrace

MJ
Review №53

Nice place to get party supplies. Has everything. Costumes are costume material as usual. Dressing rooms are clean. Variety of items.

Sh
Review №54

Cool party store where you can find any kind of party paraphernalia you might need all the way from decorations to costumes to invites. Good for kid parties and adult parties alike! Balloons, cups, cake decorations, party favors for gift bags... No matter what kind of party theyll have something for it! One stop party shop!

Mo
Review №55

No problem here. Good service and had my order of balloons ready on time! Great! Bit pricey but they really do have it all.

Hi
Review №56

I found everything i needed for my sons bday here

An
Review №57

I received very bad service. Its seems that the staff is not properly trained. Employees contradict messaging to the customer and it makes for a bad customer experience.

we
Review №58

Very content with customer service

Va
Review №59

They never answer ordered a pick up order two days ago and never emailed us back ruined my nephews birthday because we had no balloons bad service really bad service

Ja
Review №60

My daughter went end she came out with what she wanted so she was happy

Ar
Review №61

Always a decent experience, but they will sell out of holiday themed items and colors. Shop early for that kind of stuff.

ni
Review №62

Good fast service hardly anybody in the store

Ca
Review №63

The day before Halloween 🎃 is was crazy busy, but the staff was polite and quick to help

Os
Review №64

They were FIRME one of the balloons I bought deflated an they replaced it with no problem. But they should get PUPPY DOG PALS already

Pa
Review №65

Staff is great help- gets INSANE during Halloween of course- but they developed a great system 2 keep it movin quickly!!

Ki
Review №66

Customer service was at 100% I needed help and I automatic looking for I was guided and the team members even walked me to the item I was looking for check out was fast and easy

Ar
Review №67

PARKING IS GOOD. THE STAFF IS DECENT. THE SELECTION I ITEMS IS GOOD BUT EXPENSIVE. SOME OF THE INVENTORY WAS JUST THROWN IN THE FLOOR.

lo
Review №68

Good variety of party supplies

Fr
Review №69

So expensive eveeything? Simple plastic mask $ 25. Bullwhip. Just because the kids!

Ma
Review №70

I went in the other day. I spent $80 dollars in there. Our party was cancelled due to rain so I went back into the store to return the things I bought. I thought the receipt was in the bag, it wasnt. Sadly they would not return the things I purchased with out proof. I tried to show them my debit card history of proof & use my card to make the return but they said they cant do it that way which is so ridiculous. Its 2018 you would think their system would be updated enough to look up a transaction through a card. My job and almost every store I go to has this option.The employee then told me they might be able to look up the receipt but the employee next to him said we can only do that for certain reasons. I find that odd. Why are they picking and choosing who they find receipts for? They should be able to help every one. He then says nevermind we cant look it up. I asked was there anything they can do for me & he said they can do an exchange but I have to use all the money today. Like wow! now I have to find $80 worth of stuff in order to return this other stuff. I will never shop there again. I need them to update their system. Its party supplies for crying out loud.

Gw
Review №71

Good place for party supplies! If you see it online its better to call the store being that a lot of online items are not in store.

Ja
Review №72

Needed a balloon for my kids bday.. & she was able to get exactly what she wanted & watch as it was blown up.. location was busy at the time.. but customer service was still awesome!!

JR
Review №73

This large party city has a massive range of supplies - everything from balloons to halloween costumes. The space is clean inside, and most items are kept well stocked. Staff are friendly and will help.Pro tip - It gets very, very busy before Halloween, with stocks depleted quickly and long lines forming. If you plan on getting a costume from Party City before Halloween, go early!

Ni
Review №74

Great selection of party favors 🤗🎉🎊🎈

Tr
Review №75

Love this place! Was able to get everything I need for my daughters b-day party last year.

De
Review №76

Everything was pick over

Q
Review №77

Efficient, but Extremely pricey! Was a little crowded of course but they had what we wanted and they go and get what you ask for for you. Wasnt waiting in line too long, almost every register was Manned, all in all not bad, didnt get too Nauseas lol

Su
Review №78

Great had to get my lil neice a baloon for being good great prices

Al
Review №79

It was fast and easy to get the costumes for my two little ones.

Ka
Review №80

I bought outside graduation decorations, 2 of them broke within a week, very poor quality.

An
Review №81

Honestly one of the worst experiences Ive had at a Party City,We approached a series of employees who seemed bewildered, asked for General Birthday items and they didnt know how to direct us, at the register, we asked for a balloon but they didnt offer extras, no weight, no extra latex.And the balloon bar employees didnt ask what color we wanted the ribbon and it seemed as if they were behind on their balloon orders. A lack of management leads to a bad Saturday hustle at a place party store.

St
Review №82

I always have a great time at Party City Im like a kid in a candy store or Disneyland

We
Review №83

I went to this Party City with the sole purpose of getting group costume ideas and sending pictures to my group to decide on a theme for an event. I found the main costume and prop isle and it was full of huge stacked boxes on either end... I asked two of the employees nearby about it and they said they were using the isle for storage space for summer items that they havent gotten around to yet. I explained to them that this was the isle I needed and the only reason I came to the store. I was pointed in the direction of a small other section with a few wigs etc. She told me, oh theres not much down that isle anyways, just some kid costumes and wigs. However, I could see around the boxes and there were hats, and bunny ears, and tons of props... exactly what I wanted to browse.I asked again if there was any possible way for me to look more in that isle. The answer was no. My time was wasted and I left pissed off.

Ma
Review №84

I went to get my halloween costum and it was full and the people were friendly

Ma
Review №85

Went in to party city to get some stuff for my first grandsons babyshower. Denise offered me the best customer service👍🏽. Gave me ideas and was sensitive to my needs. Julisia rang me up and was very nice. I know where Im going for my next party. PARTY CITY 😎

Mi
Review №86

Didnt have in store what online said was there.

Ro
Review №87

They have absolutely everything you need for all occasions.

Ar
Review №88

I love party city I found everything I was looking for and more for my sons 1st birthday party

Na
Review №89

Fun place to shop, very nice people to greet you...

Pe
Review №90

I love this place too many things to see

qu
Review №91

Excellent customer service. Very clean

Br
Review №92

Best to get costumes early before Halloween rush.

Nu
Review №93

Me & my girls love it here...

An
Review №94

They did not have nothing for graduation

Ki
Review №95

Got my Ram stuff

Jo
Review №96

Im not crazy about Party City you better go to any of those Halloween stores that pop up in October way much better

Ti
Review №97

Its a good place to shop for stuff for parties

An
Review №98

Found what I needed for my dads 90th birthday.

La
Review №99

Went after the passing of KOBE BRYANT, not the best reason for going but worth it

Be
Review №100

My visit was cool on Oct 28, 2016 plus you shop and see alot of good looking stuff

Information
100 Photos
100 Comments
4.2 Rating
  • Address:14519 Ocean Gate Ave, Hawthorne, CA 90250, United States
  • Site:https://stores.partycity.com/us/ca/hawthorne/party-store-pc164.html?extcmp=GMBlisting_CA_PC164_organic
  • Phone:+1 310-978-8200
Categories
  • Party store
  • Candy store
  • Costume store
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:9am–7pm
  • Saturday:10am–5pm
  • Sunday:10am–7pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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