This is my second time dropping in to Equinox South Bay I came back because the first was was a great experience. This time my spouse came with. Great communication, challenging wod, just another great experience. Will definitely come back and recommend anyone to drop in!!

Love the rooftop pool here! Three lanes that are really clean and well-kept. Nice timing on a Sunday there was a lane available, the rest of the gym is great too but I love the pool especially!

Love Equinox South Bay! I always feel comfortable in every class and am encouraged to go at my own level by coaches and members alike. Great gym!!

Its really big gym !!

Immaculate setting. Amazing staff. Dwayne Shumate himself is reason enough to come here, he is an absolutely phenomenal trainer.I’ll say it again. TRAIN WITH DWAYNE. Your life will thank you.

Been a member for more than 5 years and really like it. Very clean and good equipment. Usually not busy. I just wish they had better yoga classes

This gym has changed my life for the better. The facility is beautiful, extremely clean and well-maintained. The classes are varied, challenging and fun. Staff has been nothing but pleasant and polite to me, the gym is never crowded (even during rush hour), parking is plentiful and no need for validation, and the amenities are to die for. My only regret is not joining this gym a lot sooner.

Never been to this gym, but the parking is so horrible. They do not have stop signs which is required for all parking lots. And they’re customers are so reckless that they don’t even pay attention to traffic laws. Yielding is required when it’s a two way entrance. I’ve almost been T-boned by so many people going to this gym and clinic and they are seriously looking for a lawsuit. I don’t put all the blame on their customers but I do blame this gym and healthcare partners for not putting safety regulations in their parking lots. And yes I have taken different ways to get to my destination because of this situation.

Great sign up with Wayne. Club is right next to Costco. Club is large and very fresh. We will see how the workouts go. Hope is excellent.

Ben Villers the Membership Advisor was very friendly and gave me a trial pass which helped me make my decision in joining Equinox South Bay. This Equinox location is a great facility. Very clean, has the amenities, all the equipment I need, and a very friendly staff. I recommend this gym and if you need contact in the gym just ask Ben and he will help you out.

Great gym! Classes are plentiful and varied. Ive belonged to several gyms across the country and this is at the top of my list. Kudos to the group fitness director Skip Jennings (and my front desk fave Sasha). Worth the price!

MY HOME AWAY FROM HOME LOL!! Equinox is the best!! The staff are super friendly, Earth Bar has delicious smoothies, acai bowls, yogurt parfaits, and the gym is always extremely clean!! I go for a few hours nearly every day, and finish my workout with the steam room and a nice shower! I LOVE Equinox, and having been to other locations, Ive made this one my preferred gym! The only down fall with this location is you have to bring your own lock, and then carry around your key throughout your workout or in the steam room / shower. Aside from that, this place is the BEST!!

I had to add to an existing review of mine that was about billing. This just needed to be up here along with that. You can read that after this: I know that this may be hard for some to believe but this is not an exaggeration to get a reaction. I was headed to a shower stall and went to hang my towel up on the hook and as I look up I see a Roach as big as a dollar bill!!!! No joke seriously as BIG as a dollar bill. I literally had to stare at if for several seconds because I though it wasnt real at first and then I saw the little(or BIG) creatures antenna moving around. Wow... My favorite Gym has lost so much over the last 5 years its sad. The people there now have no respect and leave dirty stuff everywhere. Razors and towels all over the bathroom and shower. Dudes are staring at me in the locker room, making me uncomfortable, and Im a dude. Now I know how women feel. And now back to the original post- Have had several issues in the past with billing. My wife cancelled her membership and management said it was taken care of.... two month later we were still getting billed. Had to go down again and they took care of it, reimbursing her for the two months. Also about two years ago I had to freeze my account for knee surgery for 9 months. In month two they decided to start charging me again for no reason and they did not reimburse me for all the overcharges because I didnt notice for 4 months, and, they wasted hours of my time. I have been very dissatisfied with these two incidents but its close to home and I like the outdoor pool, so I stay.

This is one of my favorite Equinox gym. The gym floor and locker room are huge. The staff are super nice.The best part...rooftop pool!!

I used to go to the Spectrum down the street (now known as The Bay Club or whatever), but now I go to Equinox as it is best gym ever. I never have to wait for a squat rack or a bench and theres lots of eye candy.

Super friendly people and staff, very very clean, awesome yoga teachers and classes (mostly what I go for here). I can’t recommend this equinox enough.

My mom went here previously and this is the shadiest place Ive ever heard of. Shes the nicest woman youll ever meet, and eventually she found a gym membership to be out of her budget. So she asked one of the employees to cancel her membership. Then a month later she followed up with a manager to confirm, but he said her membership was never cancelled. She didnt want to deal with it, so fast forward 6 months and now a collection agency says she owes $300 to them. How can even the manager let this slide?

Was so disapointed with my experience at the famous Equinox. I was very much interested in joining the gym. As a 24 hours member, I craved a gym not only with clean and new equipment but also with actual good group fitness classes. I love to spin, and the spin classes at 24 are horrible. I usually go to soul cycle for my spin kick, but I was hoping to get the gym equipment and group classes all in one, by joining Equinox. I came in contact with a sales advisor, told him I wanted to try a spin class. He gave me the time, told me he would send me electronic confirmation for the class reservation, and would be looking forward to meeting me that Saturday morning. Well I never received an email. The morning of, I called the gym to inquire about my supposed spot in the class, and come to find out it doesnt exist. I still drive to the gym, struggle in their small parking lot, and finally make it to the front desk. The girls were not particularly helpful, they kept giving me blank stares, and when things finally got a little clearer, they informed that the sales advisor that I was in communication with was out that day. So they set me up with another sales advisor, and she gave me a tour. I was extremely underwhelmed. The marketing images advertise the facility as a top notch luxurious gym, but it was so basic and plain. The machines were outdated, they worked but I expected more than some outworn equipment. The space felt very congested and small, and aesthetically speaking it was boring. The fitness rooms were basic, the spin room was basic and the layout of the cardio equipment was weird. The yoga room was nice, and the locker room was the only section of the facility that I felt reflected a luxurious experience. Thats it. Either way I stayed worked out until I could join the next spin class, and once again was disappointed. The instructor wasnt bad, but she wasnt good either. I really tried to give this placea shot, but I couldnt justify the membership cost with what you are actually given. I will continue to go to my 24 hours Hawaiian gardens location, and buy separate soul cycle classes on the side.

Not worth the money. The staff has an attitude. Machines are always broken, Classes are just OK. They cant compete with local circuit and yoga studios. The place is nice and recently went throughout much needed remodeling which the memberships pay for. Save your money. You have a ton of choices in the South Bay.

All the different classes I have tried have found the perfect balance between fun and challenging:

I am a new member here at Equinox, South Bay. Rodney Todd, one of the personal trainers, has made my experience here one of the most positive I have ever experienced at a gym. He not only helped me get back to the gym after my free couple private lessons but as well did his job with the utmost sincerity and distinction. His positive attitude, attention to detail, and impactful workout methods definitely changed all previous bad notion of customer service here, into good ones.To tell you the truth, I did have a really bad experience a couple Saturdays ago the lady working the front desk was very rude to me. I had arrived around 9:45 pm, which I know it was late and you were about to close in 15 mins, I didnt know the steam room closes as I am a new member. I apologized for coming late as notified her I will be real quick, but the lady up front gave me a sarcastic answer as if I was wasting her time and keeping her on longer. This was my second time here and I had no clue the steam room closes 15 min early, but she made me feel as If I were committing murder. I remember I had a question about the treadmills from last time as I guess 2 machines I was attempting to use where broken. Her reply was very underwhelming and rude.But long story short. Todd was upstairs and he introduced himself and told me to take advantage of my free 2 sign up lessons. He was extremely nice and professional and made me feel a whole lot more comfortable in the gym after that bad previous experience. As well he is a very good salesman by providing help regardless of the lessons or not. Truly setting the standard for customer service there at Equinox.I RECOMMEND RODNEY AS YOUR PERSONALLY TRAINER!! IF YOU ARE A NEW MEMBER, AND YOU WANT TO GET A CUSTOMER SERVICE ORIENTATED YET EXTREMELY KNOWLEDGABLE PERSON, CHOOSE HIM AS YOUR PT FOR YOUR 2 COMPLIMENTARY WORKOUTS. Dont be shy he is very nice and welcoming and will not judge you for being out of shape!! Call the Front desk, they will know his number and you will not regret the true EQUINOX hospitality that you are paying for.

Nice gym clean friendly stuffCompare to other locations I want to say the bathroom and shower area were less with quality of cleaning

I was subjected to homophobic and disparaging commentary by a yoga teacher at this club.I raised the issue with the group fitness manager, Dana. Dana indicated this was not the first time she had received feedback that this instructor was inappropriate and assured me should would take swift action to remove this teacher from the schedule. She never did.Days went by and this teacher was still on the schedule so I escalated to general manager, Sarah, and ultimately the Senior Regional Manager, John. None of them took appropriate action.I cannot patronize this club. Equinox is demonstrating they condone inappropriate and homophobic behavior by their employees. They know they have an issue with this particular instructor but have failed to address it. In todays social climate, there is not excuse for this--in or out of the yoga studio.

Reading all these positive comments.I can’t wait to re-join Equinox South Bay and meet all you motivated positive mind people

Love this gym. The layout feels more open than other Equinox gyms Ive been to.

I love their spin classes. Keep my tight booty in shape.

As good as it gets. Best time to go 11AM-3PM.

Really nice gym with a rooftop basketball court. Also a large workout area.

I love doing yoga here, precision running classes, and they have so many options for group fitness classes. Expensive, but when you go five days a week and twice a day it makes it worth it.

Exceptional customer service experience.

Just wanted to take a quick minute and say thank you to the Equinox Staff, especially two trainers, Ashley Mangiarano and Bob Ratliff, as well as their GM Joel Vroom and Angelica Justiniano.I recommend this Equinox for several reasons.1) The staff remembers who you are! They often greet you by name... i.e. Freddie at the front desk and Nestor (personal trainer) when he is on floor duty.2) The training staff, especially Ashley Mangiarano, takes time to listen to your goals and provide a personalized plan. Not just a 1 solution fits all approach.3) As part of the initial training intake, Bob Ratliff - Fitness Manager, helped me identify that I had high blood pressure (luckily - quickly remedied by changing allergy medications)4) The GM - Joel Vroom, and AGM - Angelica Justiniano helped my wife and I get setup with guest passes to Equinox in Lincoln Park, Chicago. This was wonderful as we needed a place to release our tensions and stress as we were in town helping my family with my Mother who had been diagnosed with terminal cancer and has since passed.5) The spa, especially Kyle Flocchini, gives top notch service! If you need a massage for relaxation or to help with working out sore muscles ... I highly recommend Kyle.Please keep remembering that fitness and health is a people business and not just a business. The personalized touch and support is what will make Equinox and its staff a continued success and my wife and I as loyal customers.David M.

The best gym! Come dirty, leave awesome!

Love this place. Showers are clean and has Earth Bar.

Well maintained, great staff, and very fun classes.

Not worth the money. The staff has an attitude problem.

Im on a visitors pass now but have no choice but join the elite group of people who are enjoying this beautiful place every day.

One of the great gyms of America

I wish there was more 8am classes!

Five stars

Clean !