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New Jersey Flooring
119 Lafayette Ave, Hawthorne, NJ 07506, United States
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New Jersey Flooring

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Cl
Review №1

Had the pleasure to work with Albert and his crew six years ago at my parents house. So when my husband and I bought a house recently it was Albert I called to refinish the hardwood floors at the new house. His prices are very reasonable and the quality of the finished product was impeccable. He took the time to make sure the floors were perfect. Highly recommend this company.

To
Review №2

Think twice before using this company. Look at how they left our home.

Na
Review №3

Albert and his team is the flooring company that I hired in my whole house renovation project. Albert and his guys did a very good job from the beginning to the end. My old white oak hardwood floor looks like brand new after their refinishing work. And his price is also very fair. Additionally, Albert also help me with choosing the appropriate staining color when I had difficulty in deciding which color to choose. Albert is very professional and experienced in flooring work. Thanks to his advice, my floor just looks perfect now.

Co
Review №4

***update - 1/16/2021***Response here (since I cant reply to owners response):Thank you for your response, however, I dont appreciate the inaccuracy of your response for a few things:1) I purchased the house that year and carpet was previously installed in those rooms; I did not put carpet down nor wanted carpet in the room, which is why I called to redo the floors.2) I provided final payment the morning of, rather than at the completion of the work, because you were flying out of the country later that day (a poor decision on my behalf for being trusting).3) When the work was complete, you or your guys DID NOT call me to let me know you were done; I drove by the house and saw your truck was gone and my front door, leaving my house unlocked(I thought nothing of it since the house was still empty).4) The reason I provided my comments below, a year after, is because at the time of the work, I was unaware that there were things your guys could have done to remediate any gauges in the floor (whether previously there or created during the work) rather than just fill it with wood filler. As a first time home buyer, there was a lot that I didnt know but as Ive learned more about flooring, I realized the work was done imperfect, most likely at a means to keep the job easy.I am not here to call you and your team unprofessional, however, I picked you to do the work and trusted your team to delivery great results or provide proper guidance. Unfortunately I was wrong.***end***I hired New Jersey Flooring to sand and re-stain the floors in my home at the end of August 2019. I felt the owner and his staff were professional and very informative leading upto the work, however I was not satisfied with the end result.To start, when discussing what hed need to do, he recommended doing 2 coats of oil based stain throughout the house, which didnt leave the floors smooth at all; it could have been that the sanding wasnt done well but after some reading and consultation, 3 coats appears to be the common recommendation. Days after the completion of the work, I was finding rough patches in parts of the floor throughout the house.The next issue was that after removing the carpets in the bedrooms, I noticed that there were nail and screw heads visible in the floorboard. Although I brought this to his attention and asked whether it would make sense to replace those boards, the owner recommended against replacing the board and to just popping of the heads of the nails/screws and filling the holes with wood filler. I had no issue with that idea and paid him to do that, however, it appeared that his guys, while removing some of the nails and screws, dug out a chunk of the wood and rather than replacing it, they stained over the wood but it is obvious a chunk of wood is missing. They also missed adding wood filler in some spots of the floor, while using it in other spots where it probably would have made more sense to replace the whole board.Lastly, I still believe that the owner was professional, however, the one thing I felt that wasnt professional was the fact that after the work, he never came back to check on how his crew did. Initially when hiring him, I asked if hed be doing the work but since he was going to be traveling out of the country, I guess he left his crew to cover the work over the 2.5 days. He came after day 1 to see how the sanding work looked and collect money and came the second day in the a.m. to also collect money, but he wasnt there following the completion of the work nor did he reach out after coming back to the states to check if there were any issues or concerns. Although I could have reached out, I believe that as the owner, he should have followed up to make sure the work was done to satisfaction.Its been a year since the work was completed, so I dont expect him to check up now nor for remediation of the issues; I still felt I should leave feedback as construction criticism and provide the owner with a reason why I personally would not recommend NJFlooring to anyone in the future.

Va
Review №5

We were very happy with the services provided. They were on time, completed the project when expected, very clean and curteous. Albert was great with answering all my questions and concerns. Most importantly they did an amazing job with refinishing our floors; they look beautiful!

MB
Review №6

Albert was immediately responsive when I called for an estimate, a rarity with contractors these days. He came the same day, provided a written estimate within hours, and his rates were quite reasonable. He was honest in his recommendations, and his crew was reliable and efficient. We have an old house with imperfect soft wood floors, and we are happy with the result. Albert obviously cares about customer satisfaction, another rarity. We have already recommended NJ Flooring to friends.

Fr
Review №7

Had multiple quotes to get my floors on the whole first floor done, and was on a very tight time frame as the house was empty and furniture was being delivered in a few days. Albert was very honest, very quick, and him and his crews work was as high class as they come. His price is very competitive and the quality and experience in dealing with him was completely 5 stars. If you need your floors done, this is the company to go with. You can try to get your estimates from others but chances are 3 out of the 5 companies wont even answer the phone calls anyways. The experience I had with Albert was top notch. Will be using him again and recommending him to anyone I know.

Ju
Review №8

I had 3 companies look at my place and gave a detailed estimate, but I ultimately went with NJ flooring. Not only did Albert able to accommodate and work within my budget, but his guys really did an amazing job. They did exactly how I want my floor to look like (natural shine), and finished the whole apartment which is about 600 sq ft. (2 bedrooms, hallway, and a livingroom) in 2 days! My hardwood thats been hidden under the carpet for 30+ years now looked shiny and brand new! I highly recommend NJ flooring.

Cr
Review №9

Albert does a great job. This was my second time using his company. He also did work for family and friends. Great prices and a beautiful finished product. I would definitely recommend him for your floor refinishing needs.

Da
Review №10

This is the second time Albert has done floors for us. His work is impeccable and his prices are extremely reasonable. He is a true professional.

Ma
Review №11

Very thorough, quality of work is excellent and clean always calls you back. I would definitely recommend them.

Be
Review №12

Called New Jersey Flooring on a Friday morning for an estimate. Albert was absolutely responsive and gave a fair price. He told me exactly what needed to be done and what the cost breakdown would be. He and a helper came out the next day to refinish the hardwood in my master bedroom and walk-in closet. Both were completely professional and got straight to work. They worked tirelessly to make the floor shine! After the work was done Albert gave us instructions on when we could put furniture back and how to care for the restored floor. My husband and I are thoroughly impressed. We’d call Albert in a heartbeat if we ever had any other flooring needs. We recommend you do, too.

ra
Review №13

I called Albert for a last minute job when the initial company I hired canceled on me the day of. He came promptly the same day providing an estimate and began his work the next day. Each day Albert and his crew took their time and revived my floors to make them look new. Highly recommend for great floors and and honest work.

Re
Review №14

Albert - very Nice guy! did great job. They were fast, professional and left the place clean. I must mention, the house I moved had terrible, damaged floors and the team were able to make it look like new.Looking forward to be working with the company again.

Ta
Review №15

Albert and his team were a pleasure to work with. Albert was quick to respond and give us a reasonable estimate. He worked us quickly into his schedule as well. The team did an excellent job taking up carpet and refinishing the original hardwood underneath. We are very pleased with the results and would recommend NJ Flooring many times over!

Ti
Review №16

We bought a new home and the previous owner had an old rug that left terrible stains on the beautiful hardwood. Albert and his team made the floor look like new! Amazing service! Would highly recommend!

Ji
Review №17

WOW!! My floors look fantastic!! Albert and his crew did a great job sanding and staining my 100 year old hardwood floors.. they even got out old stains that were black!!! Albert and his crew were prompt, friendly and attentive to my needs. Thanks NJ Flooring!! Will definitely recommend you to friends and family!!

Sh
Review №18

I had New Jersey Flooring refinish the wood floors in my living/dining room. They did a fantastic job. The floors were in pretty bad shape and they look perfect now! The job was done quickly for a reasonable price. I highly recommend them!

Ke
Review №19

If your in the process of researching floor companies, or on the fence about which company is right for you, I can not emphasize enough that you would be crazy to pass up on using Albert and his company. I have 100 year old oak floors in my home that numerous other companies told me had to be ripped out and new floors had to be installed. Albert was the ONLY one who told us that he could absolutely refinish them. Not only was he honest and reliable but exceeded our expectations. They came out absolutely gorgeous! We get compliments on our floors all the time. People can not belive how incrediable of a job him and his crew did. We loved his work so much that we used him again on one of our rental properties. In this home we have old pine floors and Albert and his crew came in and worked their magic. The floors look fantastic! Albert and his crew are professional, reliable and will exceed all your expectations as well. Like I stated before, if you’re on the fence about which company to use, you will not be disappointed hiring this company.

Mi
Review №20

Albert and his team are an absolute pleasure to work with. Albert assessed my floors, provided an estimate for refinishing, and was able to accommodate my schedule on the exact date I asked him to. My entire homes floors were sanded, stained and coated in a satin finish, and they look absolutely gorgeous. Pricing was reasonable, the job was great, and Albert and his guys were excellent people. What more could you ask for?

Na
Review №21

We are so happy with how our floors came out! They did a beautiful job, they were so fast, worked 6 days straight for us to get them done in time and all for a fair price. Highly recommended!

Ma
Review №22

We just had our wood floors repaired and they did a wonderful job!! They look like new!

Yo
Review №23

New Jersey flooring was great! I called and Albert came by that same day to give me the quote. Price, service and quality get 5 stars. I definitely recommend them for anybody redoing their hardwood floors.

ju
Review №24

Albert and his team were fantastic . Always punctual, did a great job and saved me $400 compared to the next guy . Would recommend to anyone

Information
79 Photos
24 Comments
4.9 Rating
  • Address:119 Lafayette Ave, Hawthorne, NJ 07506, United States
  • Site:http://njflooring.com/
  • Phone:+1 973-517-0237
Categories
  • Floor refinishing service
  • Floor sanding and polishing service
  • Flooring contractor
  • Wood floor installation service
  • Wood floor refinishing service
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:9am–3pm
  • Friday:Closed
  • Saturday:7am–5pm
  • Sunday:7am–5pm
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