Grove Transit is one of the best transportation companies in Hattiesburg Miss Mary is super sweet and goes above and beyond make sure her passengers make it to their appointment safe

Not enough information on their site.

My 83 year old mother scheduled a driver to pick her up from her beauty shop appointment this morning at 9:30 and then take her to a local grocery store and then to take her home. The driver picked her up on time at the beauty shop and my mother told her she would be about an hour at the grocery store. The driver told her to call the office number when she was ready to be picked up from the grocery store. After her hour at the grocery store, my mother called the office number 6 times over twenty minutes and got voicemail each time. She called my sister who also called the Grove Transit office twice and got voicemail. My sister then called me and I left work to pick my mother up. She stood outside the local store for over 40 minutes by the time I got there. At no point did anyone from Grove Transit call my mother to check on her nor did the driver bother to come back by the grocery store after an hour to pick her up or check on her. At 4:30 this afternoon someone from the company called my mother to see if there had been a problem as the driver had not been paid. My mother told the woman what happened and she said she was out to lunch at that time but would check on what happened. This is totally unacceptable. We will never use this service again. For a company who advertises that they provide safe and reliable services for elders they failed miserably today.

I have called the Grove transit

Consistently drop patients at my clinic and are late for pick up. Weve had a patient waiting for over 6 hours on a Sunday because the driver did not show up to pick up despite providing pick up time. It took me multiple calls to Medicare and them arranging pick up through another company. I would not recommend this company to anybody, period.

They arent always on time. But one driver her name is Deanna is always friendly and does her best to get us there and picked up. Shes as sweet as can be.

Unorganized. Read the responses by the staff on these reviews. No accountability. No logical reasoning. Customers come first. Basic business principals.

If you would like to be left for extended periods of time at your doctors offices, miss appointments, be talked to in an unprofessional manner, and be treated like you do not matter. This is the company you should use. This company’s service is some of the worst in the pine belt area. If a competitor comes to the area, this place will definitely go out of business.

We had a gentleman in our office today in Mobile, AL. He was dropped off at 9:30, he was finished about 11:30, and he called for a pick up. He did not get picked up till 3:00! I would not recommend this to anyone!

I work at a local medical clinic in Hattiesburg and every time a patient comes in through Grove Transit they spend hours waiting. We always call as soon as the patient checks out. An hour or so is understandable but its between 2-3 hours. These patients usually are unable to use the restroom themselves and also are usually elderly. This company has zero compassion for their clients and I havent seen a good experience with them yet. The drivers could care less and when calling to check est times for pick up you usually just get They get there when they get there. Which really doesnt give them a great name. Would not recommend at all.

If I could I would write this company as zero I told him when I needed to be at my job they got me there late andand it costing me my job I was not behind on my payments I told the lady that I would be paying it the previous week but we had to sit outside 20 minutes for her to make a phone call to verify that fact before they would get me do not use this service is shity I was put down as a no-call no-show even though the driver was not even at my place of employment it it t he was across the road in an unmarked car and in the pay for a grow Transit expecting me to go across the road and I asked someone in a in an unmarked car if that was my ride and this is the way people gets her every day if I go on at the strangers and try to find out if this is their right please get rid of this program in Hattiesburg Mississip

Download the app its worth it yes its worth it to were u need a ride ASAP its on time not only that hell it will pick u right on up & bring u home now ant that awesome man so download the app.... Worth a try...

Poor customer service!The drivers are great but office staff are very unprofessional.

I would not recommend this service to anyone!

I was scheduled for a colonoscopy at MHG (Gulfport) on 4/5/17. I was given two transport companies by my doctors office since the person I would have asked to transport me had sprung her big, right toe so badly, it was thought she had broken it and was no longer able to drive for a while. I called the Grove, was told the charge of $25 for the transport and made the arrangements. The Grove driver called me when I expected him to on the morning of the 5th, had no problem getting me to MHG and was a pleasant ride even though I felt tired, hungry and exhausted. Surgery scheduled for 7:15 am.The attempt by the Grove to return me home was a fiasco! I did not take my cell phone with me as I consider it to be valuable and I was alone. One of the main things one is told to not bring to surgery is no valuables! I was aroused from surgery about 10:15 am. My nurse tried calling the Grove for my pickup around 11am, she had to leave a message. Because I was alone, the hospital had to keep me according to procedure until they deemed it safe. The nurse tried a 2nd time much later, told the people there I did not have my cell phone with me, in case they were calling me on my phone, she also gave them where I would be for pickup. It got to be 1, then 1:30 pm when I called my dear friend daughter, who had the injured toe to come and get me when she should not have been driving. I called the Grove, told them what happened, said I should be refunded some of my money, the supervisor there said I could only be refunded the mileage amount from the hospital to my house which was $4.00. I said send it to me. After I have paid out $25 for a round trip! What a poor example of customer service! Not well done The Grove, not your finest hour!

Worst damn company ever ! They can never get us to our appointments on time. They can never pick us up in a timly fashion and they have the worst employees.

VERY VERY GOOD SERVICE

I would NEVER use this company again.!