I know several people that live at Clemens. I sometimes tried to help them with issue they have. We never are able to resolve. This is a horrible place to live. The new office management staff is not smart and not professional to the people that pay for their employment. Other office staff is very friendly and nice but not ever helpful. Things may be good to get you in but you wont be happy once you there. All the issue with bugs, mice and plus maintenance will not be fix and it will take your peace. You will be miserable and uncomfortable in your own home. Old management much more better for everyone.

Clemens place workers...cant wait for you to get karma. DONT MOVE THERE!!! Thier apartments is infested and most of their apartments get flooded. They are money hungry workers with no heart. They dont care about disabled kids living in that kind of environment..whatever you tell them they will ignore you. And Dory one of the workers is so fake.

Everything about that place is horrible. Management and whomever now owns that place, should be disgusted and ashamed!!

It was so annoying and this happens again and again. I hate they changed mailing receiving way. Because there are a lot of dishonest neighbor who will steal your package at front door. It happens to me every single month. I missed that the office helps to receive the package days. But they dont do that anymore. Its not about covid 19. Because they didnt receive any package for rent for a while. What I can say. I am sure I will not extend the lease.

I’ve been living in Clemens Place for two years and I wanna say it is just perfect! I don’t understand why there are so many bad reviews here... it’s so weird. The management is great and my agent Zenaida is really nice to me. In side the neighborhood is clean, quiet and safe, and it’s very convenient. Surrounded by several good bars and restaurants, free shuttle to Uhart, and very close to highways. It’s definitely the best apartment u can find with the price around $800-$1200 in the area.

The gym here is a joke. Tenants dont have enough respect for their facilities to put weights away. Management doesnt provide sanitary wipes to wipe down equipment. Another problem is the dumpsters are always open. Tenants leave them open every time resulting in foul smells when passing to get to my car. My apartment however was fairly decent. No rodents or infestations BUT the pilots to the stove were not lit so there was gas in the entire apartment. I was not aware of this for quite a while and it was only fixed when I complained to management. No apology was made. Management is nice but the tenants who live here really destroy the place. But regardless of that, this part of Hartford isnt that safe.

My best friend has lived at Clemens Place for a year now and since I spend quite a bit of time there I feel I can give a fair assessment. Rent is comparable for the area. Plenty of parking, with cameras and security. Plenty of laundry facilities. Nice on site gym. The grounds are maintained well and maintenance has always responded promptly to any concerns. These are not new apartments but they have been maintained and upgraded.

I lived in one of the apartments across the street from the main office. I suppose a positive I could mention about this place is that it gave me a roof over my head for a year, offered some kind of laundry facilities, and a place to park my car.As for the conditions-- thats where I cant award another star. After the first rain since I moved in, I had leaky windows and ceiling. I submitted a complaint to management to get these fixed, and nothing was done. I just set towels and moved my furniture. Months passed, mold growing in my apartment was getting bad. After several complaints someone came up to look, and then nothing was done. I had a rat problem as well, and if anyone in the building at all turns on their faucet while you were showering, youd lose all hope of a warm shower. Additionally, I cleaned the apartment as asked of me, and they still charged me $95 for shampooing my carpet (when I had already submitted proof of doing it myself as asked for). They will take as much as they can and not do anything for their residents, and the apartment is so expensive. Keep in mind, you are paying only for how beautiful the neighborhood looks.The redeeming quality would be the Resident Services front desk, Ivy. She was fabulous and supportive as much as she could with all the issues. Kudos to her, give her a raise.

I loved my stay at Clemens Place. My dog was welcomed too... Very nice residents. Nice area. And best of all, excellent customer service provided especially by my leasing agent Zenaida Z. Im really sad to go!

I also would rate this place a zero. I went with a friend who was apartment shopping and we were coming in from NY. So not worth our time. The office was dirty and smelled bad from when we first walked in. We weren’t even greeted properly. After finally being acknowledged and given something to fill out, we were able to ask the questions we read on the reviews. The agent was just like we can’t do anything about reviews people are entitled to their opinions.The thing is lady -these aren’t just opinions the information provided on here are actual facts and thats why you had nothing to say but lie through your fake smile.The worst part was the tour walking with her to the apartment. We went to walk up on the third floor that was supposedly “renovated” yet the carpet looked old and the microwave and stove were worn. The bedrooms were the size of a closet and we are from NY so we are used to small but it was really tiny. It was all and all a bad experience from start to finish. The fitness center even smelled awful. The thought of living there was unbearable.Ending with- anything and everything is better than this place so be warned and go elsewhere.

We met with leasing agent who gave us good information. We looked at three places here and finally made a choice for a one bedroom. We actually love it here. I do understand that there is new management and that is key. Already, being here one week, we have had a new screen put in, a window repaired, disposal tweaked. The maintenance person was very nice (Charley). Have met neighbors who are lovely. We are enjoying the view from third floor, and having fun checking out local establishments. Now we will have to review in 6 months as we just got here. Will See. Right now these folks are very professional!

My daughter and I have resided at Clemens Place for 2 yrs, and we are very pleased with the customer services especially with the agent Zenaida. Also, we enjoyed the convenience of the area and the fitness center was a bonus! The fact that they are pet friendly meant a lot to me. I have enjoyed my stay!

My Girlfriend and I looked at Clemens Place and our agent Yukari was helpful as well as she answered all of our questions almost immediately. When we decided Clemens Place wasn’t for us after reading a lot of consistent bad reviews we decided to take our application off and not get the apartment. When I tried contacting Yukari on refunding, other ladies who worked for Clemens would answer and they were hostile, gave me attitude and seemed not to care. All they said was Yukari is busy or she’s not in. I left countless voicemails and never got any call backs. Once I finally reached her she seemed pretty aggressive on the phone. We didn’t get our hold back, but how these agents carry themselves is disgusting and I don’t think anyone in their right mind should be getting an apartment with them unless your desperate for a place to live.

Recently moved out after three years here. Building was very well maintained. Leasing office staff was courteous and professional. I called to report ice on the stairs one winter and within 10 minutes there was someone there removing it. No complaints. Great deal for the price.

Not suitable apartments and rents is too high. Rodents and pest problem, mice and roaches. Will never love here don’t waste your time. Find a much better place then this one. Staff is very unhelpful and rude.

I have been living here for a little over a year, and have few complaints. I have had wonderful interactions with the Resident Services woman, Ivy who SAVED ME when I was having an emergency with a mouse in my apartment. She was on top of it she was responsive, and most of all she was kind. She takes pride in her job and really does care for the people that live here. Yes I did have a mouse sighting, and after a non-responsive (and cruddy) exterminator, the maintenance staff here came into my apartment, and checked every heater in ever room for mouse holes They checked the cabinets I left open for them to look at, and called me to make sure I was happy. At first I was livid that I had found a mouse, but the more I spoke around the more I realized THIS IS A PROBLEM FOR APARTMENTS IN EVERY CITY, so I took my precautions and even changed how I kept my apartment to be extra careful.Just today I had a broken window, and called Ivy again. Within two hours a very friendly maintenance gentleman was here and fixed it in minutes.Is this place perfect? No. Is this place a little unique community in Hartfords west end, YES.

Hi there, I was really pleased to spend 3 years with Eaglerock apartments. Great location, great management team l, no problems with parking, gym, security ... very friendly staff. Truly recommend everyone.

I lived here for 2 years during my graduate studied. the leasing office team provided an outstanding support and the maintenance team was proactive by solving any issue withing hours.

I regret moving here. Mice mice mice. The office staff were initially nice when they wanted your business. After becoming a resident, they treat you with no respect. Concerns are ignored and dismissed. The place constantly smells, there are mice inside and outside the buildings. The gym and wash rooms are poorly kept. Most of the machines and dryers in the washrooms are almost always broken. This has been my worst experience renting. I do not recommend this place.

Roaches issues from 1.4 years and they are not sloving. Management is so poor along with the extermination company. Charging insane amount of charges. Not recommended.

Clemens Place Apartments, this place is a horrible place to live. First off the neighborhood is sketchy. Broke into my friends car several times. Secondly, the apartments are gross and infested with bed bugs, mice, or roaches. Make sure to check everything (cabinets, under baseboards)if you are crazy enough to check it out. Oh and lastly, make sure to ask the leasing agent to have any surrounding apartment to flush their toilet or even turn their shower on...lol you’ll be sure to hear that or how the water temperature is off. The walls and plumbing in these older building are just horrible. Either check out West Hartford or any other place away from this urban neighborhood. Yes, there are a couple of good reviews but they must have offered free food to their desperate tenants for writing good reviews. Find a place that has exceller reviews and a couple of bad ones not the opposite.

This is a great apartment complex and is very close to stores and gas stations. some apartments on Farmington ave are very close to the mark Twain houseMy grandmother has been living here for 10+ years and had no problemsUNTIL.... one morning you wake up in a apartment and find a DEAD MOUSE.. that was one of the worst days for me in the apartment and ever since that i never wanted to sleep over again but now I do because after since that one day there was no complaints about nothing else. The End.

Horrible management and office staff. Response time for issues is horrible they just don’t care and never get back. There’s a really bad mice issue in this community in most of the buildings and they don’t care or do anything about it. Not to mention issues with bed bugs and a less then friendly staff once you’ve moved in and are stuck in a lease. Before that their all smiles. Message to owners work on mice issue and give staff including managers some customer service training. RUDENESS!!!!

Eagle rock management in conn. Clemens place is run like a dump. It looks great for face value on the outside. They dont assess the vermin problem of rats that have been running through the walls since Oct 2015 when first reported. It is now may 2016 and yet I still hear mice scratching through the walls or running above my bedroom. My neighbor has had to change her furniture 2 times and remove her daughter due to fear of her daughter being bitten. I addressed the front office and the office staff stated to me oh its not that bad. Its apartment life Ive lived here 4 mos and this has been the most miserable experience Ive ever had in a living situation. Management ignores their tenants, and charge insane amounts for nothing. Cant use tennis courts the grounds are cracked not leveled. I will be moving as soon as the legalities are worked out...NEVER RENT FROM THIS COMPANY THEY ARE ONLY ABOUT THEIR MONEY NOT THEIR RENTERS..NO MATTER HOW NICE THEY SEEM THEY DONT CARE BECAUSE THEY DONT HAVE TO LIVE IN THE DIRTY building apartments. Oh by the way the office staff who are always rude when you complain about anything live on the grounds and their building is immaculate..funny thing is how that works out.

Toured these apartments opted to go elsewhere. Really wasn’t for me, Smaller bedrooms, no closet space, building smelled funky. Plus, the really bad accurate reviews that they created two pages

Horrible experience living here. Staff was extremely rude especially management and apartments definitely would fail inspections. Mice bedbugs just gross. Plus you can hear everything your neighbors are doing (paper thin walls) so annoying.

I have been living here for a couple of years now and love how close I am to everything. The office staff is extremely helpful especially when I have any unforeseen issues going on in my apartment or in general. Overall, the best place to live in Hartford for the price and location.

*MICE - THIEF - UNSAFE PARKING LOTS - NEVER GET MONEY BACK*THINK ABOUT GOING TO COURT FOR THAT OR CALLING THE POLICEI have been living there for 2 years and the apartment roof was leaking water. I asked them to fix it many times and they never did. When I told them Im moving out because of the leaking, they send their workers to fix it and they damaged the floor and the wall paint. I didnt like their service and the management was too mean and racist (especially the manger she was so racist) so I moved out. After I moved out they charged me $2500 for a dirty floor. That floor was damaged by their workers and I paid for it. $2500 for a carpet that may cost them $300. Not safe for living, the balcony is an easy way to enter the apartment. Sometime I get back from work and find the balcony door open which means someone was there. I had mice for one complete year, and they damaged my furniture and eat my clothes.

Section 8 affordable housing so very cheap apartments but very small bedrooms and closet space

If I could rate 0 I would.I feel bad for anyone that lets this company take advantage of you...MY NEXT CALL IS, THE HEALTH DEPARTMENT!I went in to view this property recently....I DO NOT RENT, but i have friends that have that warned me against it.Let me start off by staying they do not have just one property they have close to 45 buildings that they rent out.After reading all the horrible reviews of mice, cockroaches and bad maintenance staff along with awful smells ETC.I figured well, we will go in and look around and give them the benefit of the doubt considering NO ONE VERY WRITES GOOD REVIEWS-Later stated by their sales person showing us the rooms.So here is my experience, and I hope it saves you time and a head ache.I want to start by saying, every review you read is 100% true..We walked into the main building to sit down, Automatically I smelt a heavy odor that I couldnt point out until later in my visit. The main office wasnt gorgeous but it wasnt awful. It had new appliances and updated wood, along with nice decorating. WELL OF COURSE IT DID! It was the apartment they use in all the pictures to lure in poor suckers (like me) that need affordable living. Then we were greeted by the sales rep? I say it like this because she was obviously extremely knowledgeable about all the health and safety concerns she was about to try and sell us. ( Id like to see her live in one of those apartments) but anyways.So, after sitting with her for a few minutes and talking about the difference in price between updated apartments and not updated apartments. I finally asked the dreaded question so How true is all the mice problems, cockroaches and etc. She started her small rant with, well I legally cant lie to you, like every old building we have our issues. Im sure you read about the slow maintenance staff, the cockroaches, the mice, the bedbugs. I stopped her right there WAIT BED BUGS, THIS IS NOT SOMETHING I AM INTERESTED IN THAT IS NASTY. She went on to assure me that though these are problems ANYWHERE I live is going to have the same issues.... which is not true. And said they work hard to CONTROL the issue, please take notice that she did not say ELIMINATE, she said control... and the way she said it showed.. they really care less.Fast forward, we went to look at the actual rooms and I kid you not I almost passed out they were so disgusting. I could still smell the awful aroma I talked about earlier but figured maybe some candles could help that. The rooms were so small you wouldnt be able to fit a queen bed in them let alone a bed and a desk. All the appliances needed to be updated, I say this because the appliances WERE OLDER THAN ME. They suck so much unnecessary electricity that your electric bill will be triple what it should be just because your renting from a cheap company that doesnt care, they are also a huge fire hazard.The smell that I mentioned earlier made sense the second I opened up the kitchen cabinet doors to see a huge pile of Rat poop. MIND YOU NOT MICE...RAT! And a sticky trap with huge rat half alive... I am going to assume he was not the only Rat considering it looked like one had chewed his leg off to escape leaving only the foot on the pad.That smell I first smelt was rat poison... I would like to remind you that this is one of the propertys they had cleaned and prepared to show people to move into ASAP... I cant even imagine what it looked like before. I also forgot to mention that I am highly allergic to cockroaches and though none were seen, I left the property with huge rashes all over my hands from touching things... Only assuming that its because at some point cockroaches were very much around and no one cleaned since.Plus, for the money they are asking for you can rent a two bedroom-three bedroom in New Britain or Downtown Hartford renovated.

I dont understand why you bother to answer to my review when nobody intended to call me, I called and left a message a week ago to see how my horrible experience at this place can be improve but nobody has call me back, so glad my lease is almost ending. DO NOT MOVE IN THIS PLACE, IS ALL PUBLICITY!

DO NOT MOVE HERE!!!! IF YOU DONT WANNA FREEZING TO DEATH!I am a current resident and it is horrible in the winter. THEY DO NOT PROVIDE YOU WITH ADEQUATE HEAT IN THE WINTER. My heat has been on 90 for 3 days and my heating vent are either bone cold or the blow a tiny bit of luck warm heat.I was in the office yesterday and there were residents calling complaining about no heat.....My toes are freezing and it -6 degrees out right now.

Worst apartment complex in Hartford. Bad management and horrible customer service. Mice, bed bugs, oh my! Fitness center is poorly maintained and tennis courts are a joke take a look for yourself and discover the misleading pictures. Loud (sirens constantly going off) and poor security, unsafe neighborhood.

I lived here back in the 1980s. I woke up one morning to find a stranger on my 3rd floor balcony of my 16 Owens Street apartment who said he was there to work on the building and was sent by management. I checked with management the next day only to find that no such workers were working on the building and none should have been on my balcony. This whole complex has a SEVERE cockroach problem as do most places in Hartford. I have spoken to other people who live or have lived in Hartford and they have all said that cockroaches are a major problem with anyone living in that city. It is just the way of life there. I was mugged 4 times while in Hartford. Twice, I was held up for my car in separate car jackings. In all of the attempts, luckily, I was able to get away unharmed except one time when my throat was cut but, it was a minor cut and, I was able to break free and leave.Save your sanity and your money and find a better, cleaner, safer, and less expensive place outside of the Hartford area in which to live.

This place is the worst possible place to rent from in hartford. Clemens Place Apartments are old and that’s why it’s so cheap. There are mice all over and roaches. The carpets are dirty and they move you in like that and lie when you move out saying it was brand new carpets. Everything is broken in the laundry room. Machines don’t work and your clothes smell worse then when they went it. If you are a student at UHART find another place to rent, or I promise you you’ll regret the next year of your life.The leasing staff including management is extremely disrespectful. They were never helpful after moving in. No one who works there is remotely close to being a half decent human being even though they may appear so at first. If you guys hate your jobs so much go find another one. You can just tell their miserable humans .Please don’t even respond to this saying sorry to hear about your experience the manager would like to speak to you. Bc no she does not believe me. She’s hung up on me as well as other members of your rude staff..Message to the owner find yourself some new employees before you go bankrupt. Bc not only are they bad at customer service but the appearance of the place seems to be run down and not like before. They apparently don’t care how they should be treating residents or maintain the property and that’s why you have sooo many bad reviews.

I dodged a bullet, it seems. First, they promised me an apartment on the first floor, only to tell me later it was no longer available (with no explanation), but I could get a similar apartment on the THIRD floor for the same cost.I had to call multiple times to get through to my leasing coordinator, so whoever was taking my messages either never got them or she didnt care to reply...... Except for when I called to tell them I couldnt move in after all. Luckily I hadnt signed a lease yet. However, they still kept my deposit for liquidated damages. The deposit they called a holding fee for an apartment that isnt even free until NEXT MONTH.Scam artists, like every other landlord in Hartford.

Not worth the time or money. The place has rats and the management is slower than tortoises to process your application and especially your security refund. The staff was nice when was available which is like 10% the times you try to reach out to them.The ignorance towards the tennants make the experience draining and unpleasant.

They has sent me an email that I had to move my car by 8am because of the snow. The email was sent at 10:30pm. That is an 10 hour notice. I was away on business for 3 days. I was towed for not moving it. This by the way was the first time they ever towed you for not moving it during a snow storm. So I was not at all warned that this would be an issue. Insane.In the contract they said 10$ fee for paying rent late. When in fact they charge 35$. Broke own lease and did not care.

I don’t know who owns this establishment but they Have discriminatory practices I find it Especially disturbing that they just deny you they don’t ask for more security deposit if you have even one delinquency on your credit even if you have paid your rent on time for the past 20 years there are drug attic‘s walking around this building all day long and alcoholics and there’s rats and raccoons in the back parking lot in my opinion they are trying to discriminate to be in such a dangerous neighborhood With no parking and no grass

I have lived in Clemens Place for over a year and the staff is fantastic, the facilities are great and the convenience of being so centrally located to the highway, stores, and restaurants shouldnt be taken for granted. I must say Ive also had no issues with maintenance employees, theyre always on time and take my complaints seriously.

My apartment is crawling with Bed Bugs. I moved in about a week ago and brought the furniture I had been living on for the past 10 years with me to the day I moved in. I woke up two days ago with red bumps in lines on my legs and arms. Instantly knew it was bed bugs, took pictures and even went to urgent care to confirm. They couldnt get an exterminator here until a full 24 hours after I had reported it too them. The Exterminator came this morning and Checked everything saying that I didnt have bed bugs. To be safe i went to Bed Bath and Beyond to get one of those Vinyl covers for the mattress and low and behold when I picked up the mattress i found nothing other than a bed bug. I am very disappointed with the filth i moved into and the treatment I have gotten from the management.

Greetings. I just graduated from uHart with a Masters in music from the Hartt School. While attending the school I rented a 1-bedroom apartment at 29 Denison St. The facilities are nice, the shuttle to campus was convenient, and the Maintenance and Security staffs were very helpful and professional. However, I cannot say the same for the Administration. They didnt listen to my concerns as a resident, but maybe theyll listen to this review.Clemens Place advertises a quiet hours policy that they do not enforce. My downstairs neighbor kept me awake at any and all hours of the day and night with a stereo system blasting movies. I complained to as many representatives from management as I could for almost two years and was assured that enough reports from Security would lead to eviction, however, only a few notifications were sent to this tenant. The resident lived in a subsidized apartment and my guess is that Clemens Place did not want to lose this easy money. I realize they are a business, but its these empty promises that are my biggest disappointment.I made two mistakes: moving to Clemens Place and staying for a second year. Dont be like me. Youre better than that.

Ima let ya know this place is over priced and if you sign a lease and give them a security deposit you wont get it back. They will threaten you with eviction on a monthly basis and to pay their legal fees.Other places in West end for half the price. These people are greedy pigs.Idiots

I give Clemens a 5-star rating primarily due to what I feel is unfair low ratings from other residents.I lived here for one year from 2016-2017 and it was everything I expected. Is this the luxury apartments that you will find other places in the area? No. But I personally never had any of the horror stories that others seem to mention, and the price is more than reasonable compared to other places in the region (I paid $1235 for a small two-bedroom apartment on a flexible lease term - which are actually fairly generous and they dont make you maintain responsibility until the next tenant comes in like most other places do around here).In general, the apartment unit was adequate. I compare this to a mid-year Honda Civic, so hold your expectations to that. Also keep in mind that Clemens Place is actually like the whole neighborhood here, so reviews might vary based on location here. I was located in the main building on Owen Street, but it was my perception that many of these issues that are in these reviews refer to their buildings north of Farmington Ave (esp. parking concerns), and west of Sission (esp. safety concerns).A few things:- In my experience Management here was actually some of the best that I have ever worked with. Ive been in nicer (more expensive) units where management has been horrible. These folks were responsive for any questions or maintenance issues.- Deposit - Without ANY issues I got my full deposit back despite some minor wear-and-tear damage that I felt that management was going to deduct me on based on previous comments. Work with management to see what you need to do (for example, shampoo your carpet), ask for a pre-inspection and you will be fine. They made it as simple as possible. Not sure what others did to warrant their deposit out, but in my experience, management is reasonable.- The neighborhood - Unlike others here, I actually really liked the neighborhood, but understand it for what it is before you move in. Hartford is a diverse city and is a bit rough around the edges. That being said, I never had any of the concerns about safety in the immediate area that others did. Anyplace west and north of Clemens is really nice, further east or south not as much so. But I came to appreciate this diversity in events at the Mark Twain House, the weekly West End Farmers Market, or visits to Tisanes, Half Door, Metro Cafe, or Mos Midtown. Weekly concerts in the nearby Elizabeth Park are nice, and the UConn Law School campus close by is beautiful and the library is open to the public. For the runners, there are plenty of nice routes north of Farmington Ave. towards Elizabeth Park and even up Scarbourogh St. Also really like the landscaping of Owen Street in itself.Security - Clemens hires full time security to patrol the lots. They are friendly and helpful. They are located in the 16 Owen St. building so those units might be safer. I never had any concerns about the safety of my vehicle, but I also never left anything of value in sight. Just take precautions.Parking - Paid $25 / month for a second car, and you can have as many spaces as you need. There are plenty of spot and they have a visitor pass system for free. $25 is reasonable. Snow removal? Never had a problem with it and dont blame Clemens for needing the cars to get moved. They only ask cars to get moved after large snow events when they need to really clean up.The Gym - No its not glamours, but it is totally functional and has a lot more items than many in-apartment gyms. Has a few squat racks and barbells, something that many newer apartments dont have. Never felt like I needed an external gym membership when I lived here.The unit- Clean, never once an issue with an insect or rodent, and never saw as much as a spider during my time here. I suspect that many of the issues are caused by residents or neighbors leaving out food or not cleaning adequately. I had an non-updated unit, which meant my appliances were circa 1980, but everything worked fine and maintenance was responsive if I ever had an issue.

Clemens place is a big pile of horse dung. They dont have the decency to get in touch with you. Instead they have there Security team leave notes taped to your doors. Homeless people and drug addicts constantly rummaging through dumpsters. They only cater to the section 8 drug addicts, cause its a guaranteed check every month. You will literally catch a disease if you entet there laundry facilities, and the front staff is extremely rude. Countless number of brake inns in parking lots. Tenants think parking lots are a mechanic shop, and have seen first hand engine replacements go down in parking spots. Tenants let children run in parking lots and have almost hit a few kids myself. After complaining nothing has been done to fix it. The carpets get steam cleaned, never replaced. We have had countless respiratory problems since living here. I wouldnt recommend this place to a stray dog. Cant wait till our lease is up. Dont take it from me... Just ask around or read the countless negative statements. If there was a -10 i would rate it that.

RUN AWAY FROM THIS PLACEClemens place is ran by greedy people who only care about money. Money is the only thing they care about. They will nickel and dime you for everything you have. They will do everything in their power to keep your security deposit and they will try to give you unnecessary fees.BEDBUGS COCKROACHES SPIDERS, WATER LEAKS, SMELLY OLD BUILDINGS THAT CREAK AND SQUEAK.Their prices are OUTRAGEOUS... and they threaten their tenants to take them to court and evict and pay for their legal fees to sue constantly. This company absolutely is the worst!1 bedrooms are 1100 dollars TINY AS CAN BE2 bedrooms are TINY AND 1300 dollarsTheir security deposits are DISGUSTINGLY EXPENSIVEPLEASE DO NOT MAKE THE MISTAKE I MADE BY RENTING HERE YOU ARE BETTER THAN THAT.RUN AWAY... AS FAR AWAY AS POSSIBLE FROM CLEMENS PLACE APARTMENTSDO NOT SIGN. DO NOT SIGN. OR THEY WILL OWN YOU.MARK MY WORDS

You can do better, that is my advice for anyone looking to move here.

Im just going to jump right in.Pros of living here:Clean, no pest issuesClose to everythingNice neighbors, for the most partCons:Office staff is rude. They are very quick to dismiss you or speak rudely to you when you have questions- dont be fooled by the nicey nice you get before signing a leaseSmall (and expensive for the size)Limited storage and tiny closetsOld, even the updated apartments are oldLoud (between police station and fire department, so expect to hear sirens on a daily basis, also you can hear everything your neighbors do)Apartments are always HOTMaintenance requests take forever if they even get taken care ofMoney is always an issue. Rent is late, heres a fee. You want to pay your rent online? Theres a fee for that. Paperwork was messed up, you wont be getting your deposit refund for three monthsThis is near some sketchy places. Within the first month of residence saw two elderly men fist fighting on the street corner outside of the complex on Farmington Ave. Within 3 months of living here someone had been shot within a block radiusThis complex wasnt gross and I never had damage or anything to my car, but it seemed like everything was a hassle (carrying laundry down three flights of stairs and across the street in the winter, same with groceries, trying to get the buzzer for the door or the dishwasher fixed, or the peeling paint in the bathroom repainted, getting parking passes and having to stand outside to wait for security in the winter, trying to get anyone on the phone from the office who can answer your questions) My biggest issue is the way the office staff treats and speaks to the residents. Their tone is extremely rude, nobody seems to have any answers for questions and they dont even attempt to direct you to someone who can help. I personally felt like each time something was wrong or I had a simple question I was met with a condescending tone and was made to feel as if I had done something wrong. I am a grown adult. Im (over)paying you to live here. Can I just get some assistance?! I no longer reside here and I do not recommend it to others.

Its not so bad, Ive seen worse. Its the trashy but not so trashy apartment.. Its OWKAY.

This is an alright place to stay. Decent management. Lots of rats.

Not all of Hartford have pest infestation. But this place does. Everyone in 18 denison have German cockroaches... Not because everyone is nasty but because Clemens place never want to fix or do anything about it. Then they threaten ppl to pay them. They also blame the ppl of being nasty. The whole building have mold and water leakage. Playground is trash.the Building elevator, on sisson near corner store still not fix since early 2000s. Windows are old and broken since 90s.

Orkin released a list of 50 of the worst cities for bed bugs infestation. Hartford, CT was 43 on that list and Clemens Place Apartments would probably fall under number one in the city with its bed bug infestation. STAY CLEAR or youll be bit!!! :|

I moved into Clemens Place in 2012. Admittedly, I picked the place because it was one of the few places that showed up online in Hartford, I was tired of trying to find an apartment in Hartford and I was delirious from having just taken the bar exam.I just renewed my lease for the third time. The neighborhood is pretty good. The West End is probably the best neighborhood in Hartford and the safest after Downtown. Bars, a small grocery store, pharmacy, good restaurants, fast food and my bank are within walking distance. U Conn Law School and Elizabeth Park are also nearby. I work downtown and regularly hop on the bus which stops right on Farmington Avenue and is pretty reliable (for a bus).The rent is reasonable considering heat and hot water, off street parking and a fitness center are included. The fitness center is one of the best Ive seen as far as options (it isnt new and shiny, but its functional). Multiple cardio machines, a full set of dumbbells and two racks with barbells (squat rack, multiple benches, etc.). Not a whole lot of weight machines if you prefer those, but I dont use them. I have seen some strange things going on in the parking lot (twice Ive seen a car with a missing front wheel), but am honestly unsure of what the story is with that.I have called the super a few times and have always gotten a prompt response -- even when I was causing the problem (e.g., I didnt realize that I needed to turn on a switch to work the dishwashing machine).I havent seen any rodents. Maybe they come out after my bedtime? Ha!I have recommended the place. Generally, it meets my needs and Id say its a good value for someone who wants one stop shopping.

I cant even begin to describe how terrible this place is. Your car WILL be vandalized in their parking lots, make sure youvadd that to your monthly rent. Anything you wish not to get stolen should never stay in the car. The apartments arent nearly as nice as the pictures show. Iv had over 1200 in damages and stolen property in the last 8 months, half the damages coming from their own tenants they allow theur kids to ride bikes and play baseball in the lot. The property owner couldnt care less about you or any problems you have. The office people are generally nice but moat are mean. They even lost all of my rental paperwork and i had to go back in twice! I would wish this place on my worst enemy and i hope someone finds a way to show them what they are doing is not ok. I invite you to contact me persoanlly and i will tell you everything they have done and wronged me doing. This place is aweful. DONT SIGN ... RUN AWAY AS FAST AS YOU CAN

I signed a one year lease after I was lied too by one of the leading agents that told me this was a clean place, a week after I moved I saw rats around the building and a mouse inside my house, worst mistake I ever made was to sign that lease, when i went to complaint to the leasing office they just gave me a sticky mouse trap of the many they have because they know this place is infested, they have sent the exterminator twice and make me turn my apartment upside down to just waist my time because the rats are not leaving, if you lease an apartment here prepare yourself to pay rent for you and the little rodents, not worthy, the rent is expensive and the place is disgusting, and all those pictures of the space to play tennis and the gym were when they were new in reality the look old and the gym stink.

Worst management ever.They donot respond to tenants and charge too much for nothing.

The place is full of bugs and they said we will send the security deposit they DID NOT !!I will say like others RRUUNNNN!

MICE!!!MICE!!!MICE!!!MICE!!!RUN AWAYESPECIALLY ON FARMINGTON AVEI HAVE REPORTED MANY TIMES BUT THEY DO NOT CARE.

Full bed bugs, worest management, high cost

Beautiful place and great staff!!!

Nasty Bed bugs everywhere in the buildings Management is probably the biggest joke ever...

Best maintenance..

Cheap and small housing community.

Not bad