Great shop. Billy and his guys are great. Got me in and out quickly for a leveling kit install and alignment. Definitely recommend. Very professional and personable.5/5 stars
I checked this place online and based on online reviews got here. I didn’t mention appointment because I sent out an online quote request on Thursday and never got a response. I definitely wanted an oil change sooner on my car, so got there by myself on Saturday noon. Wondering why I didn’t call? Well, did four times in the morning but hit the VM every time.After I got there, Billy the ‘Review celebrity’ appeared and readily took in my car and gave a time by which he would give me a call when the car is ready. Since it was an oil change, he presented the options he had for me and then I handed over the keys to him before walking home. Since it was a weekend and they close by 4, I started getting anxious and gave him multiple calls to his shop number and the number he had given me. The shop was a 8 min walk from home, so I decided to walk there and check by myself if my car was ready.He reappeared and confirmed that the car was ready. Asked him why he couldn’t give me a call or pick up my calls and he said he was just busy all afternoon and did apologize. He got me quickly checked out. Since it was just an oil change, I cannot rate the work or my satisfaction level with the labor. I wrote and rated this review only based on my interaction with the shop. Work seems to very clean just like his shop, but Billy definitely needs to work on his client engagement to retain his customer base.
Thank you for installing my brand new continental tires and aligning the wheels. Great job!
Billy and his team were great! I texted billy on what I wanted done on my Denali (exhaust and intake install) he texted me a quote and gave me a date and time he had available for the install. When the day can I dropped it off and a few hours later I received a call letting me know car was ready. The shop closes at 5pm and I was running a bit late. However, Billy stayed 15 min extra to ensure I was able to pick up the truck the same day. Thanks!
Best tire and wheel dealer! fantastic customer service, on the Spot service !!!great prices !!fantastic customer service! Highly recommend them !! Joe Morreale
Friendly and professional! This shop was was recommended by a friend of mines. Driving to my regular dealer I was informed they would not install my aftermarket rims (although they told me they would), EastCoast was able to accommodate me at the last minute understanding the situation. Big shoutout to Billy, and of course, Nuno who is the man! Id definitely recommend them to any of my friends. Friendly Reminder: People go to the best. If there is a wait, you cant be upset at them... leave the car, grab some grub and come back later....its in good hands.
I was looking for a battery for my car. Was looking at an Interstate AGM battery. Lou recommended a few other options (entry level and midrange OEM equivalent). Went with the midrange one and saved $100 vs the AGM. Did more research on AGM batteries after and turns out as great as they are, it was overkill for my needs.Thanks, Lou, for the great recommendation and saving me $100 in the process.
This really cute boy works there in a respectful way,
Great people Great business
An absolutely amazing establishment. Walking in your greeted with open arms. The work is phenomenal. Absolutely outstanding the owner billy and his team go above and beyond for their customers, they value you no matter what type of work your getting down. If your expecting cheap pricing this is not the place to go to. If you want cheap you will get cheap. His quality is high End and with the best of the best in parts. Hence why you will pay for what you get. He absolutely works with you with anything you need especially pricing. No matter what you will leave with a smile on your face and never regret going back. Billy loves to get to know his customers. I rate this shop 10 stars out of 10. Seriously they go above and beyond. They do get busy but that comes to show the quality In work. From Toyota Prius to an Audi R8. He makes sure what ever it is you want to put on the car will last and is the best bang for you buck. He would rather you do things the right way the first time instead of doing it cheap and having to go back. He never wants you returning with the work they did being wrong... so please if there is anything you want done to your car I recommend you going to east coast. And ask for billy
Great job repairing my car. Very speedy service. Great customer service
Best shop for wheel balancing and alignment.I reached early morning without an appointment and asked them to help me with wheel balancing. The guy agreed and explained what he did, which i really appreciate. He is very knowledgeable in this business.Definitely recommend and would come back!Great service.
No kind of quality work & care for your vehicle I wouldn’t suggest this place place to anyone
Best in the Biz. Been using Bill’s East Coast for over 20 years, best price & top quality work
There great people to deal with and respectful.
EastCoast to the rescue again!!! Nothing like doing business in local shops with real people wanting to help you. While driving on the NJ Turnpike, got a huge bolt in my drivers side rear tire. Thankfully was able to get to the shop right away. Billy ordered the exact tire for me and had it delivered and installed within a couple hours. Thank you!
Billy services my GLE AMG truck and he saved me about 1000 bucksService and workmanship was awesome 👍
The only man in Jersey that is capable of getting the job done the right way!
This is the guy to see if you need tires or wheels or pretty much anything done to your car! I got a remote start After initially coming in for a set of tires. Pretty quick getting the remote start done. And he suggested that I do my roof black so it would make my car pop. I asked him what don’t you do! Pretty amazed. He’ll definitely give you your monies worth
Very helpful and understanding with my purchase of 5 rims and tires. Good price and couldnt be happier with how my BMW came out. They were quick and do much more than tires. Will definitely be going back for other mods.
I have a Z51 Corvette Stingray and am very particular about where I take my car and who gets to work on it. These guys are professionals who not only know exactly what they’re doing, but also have great customer service. Billy is the owner, make sure you talk to him. He’ll take care of you and be honest about what you need. Highly recommend, no matter what you drive!
They are very professional. I recommend anyone looking to make upgrade to their vehicle or even routine maintenance, Eastcoast Auto Sport Inc is the place.
Work is guaranteed guys are cool to talk to. Call ahead of time gets busy in there which is a great thing you want that from your mechanic. Wait time is my down side
Great work
My fourth set of wheels thru Eastcoast and I couldn’t be more pleased each time! Always helpful, always friendly and really great deals, what more can I ask for?!?! Thanks again Billy!
Prices are right. Quick and great service.
Very poor communication by the owner Billy called numerous times, voicemail expressed to leave text or vm... still doesnt respond to text either. Was told to come by the shop.... but wasnt there. Had to wait 30 minutes for him to arrive. Was told to contact him the following day with tire quotes at a specific time, once again for him not to be in the office. Tried calling back later multiple times but got ignored. Has no grounds to say he didnt ignore, due to the fact that you have caller i.d. its cool that youve been in business 23 years, but clearly you have some Communication issues which is stated by a lot of your reviews. Professionalism needs significant improvement.
Great service, Billy was fair / honest plus he knows his stuff. His guys are top notch people as well. 5 stars all day long.
They did a good job, but I was quoted a price of $480 for a job but when I went to get my car the price had gone up to $542. As for the owners response, I’m in business, when I give someone a quote that’s what I charge not a penny more, And I tell them ahead of the work being done there’s a fee for using a credit card.
Billy is a rip off.. Go somewhere else.
Went to get my wheels services. Was up sold a myriad of products on top of my original service. A week later when i arrived to pick up my wheels I informed Billy that I would not be mounting my wheels there or pitching extra lugs at the moment because I already had lugs and my tires didnt arrive yet. At that moment the near perfect customer service that I received went out the window. Billy immediately became nasty with me. Never in my entire life have I felt so disrespected for choosing not to purchase something extra. Its fair to say that I will not be a returning customer
Brought my car for wheel balancing in winter. As they say they do it on Hunter Road force machine. There is a special process of doing it, and the process is close to 1 hour of labor, if you do it properly. Mine was done in 10 min. Whatever, installed it back on my car and went for test drive. They weights were doubled on the front right rim and were touching the caliper. Brought my car back and I could see the attitude from workers right away. Re-balancing was done by some other worker in the shop. Dont know his name but he screamed at me bc I was standing next to my car. That dude probably was having a bad day... Ok, I got my car back and told myself that i would never come back again..But its not the end. In April when I was switching my winter set to summer, I could not take off the lug nuts on the same wheel as the guy was re- balancing. The right front. I used an automatic gun with 130 lbs, didnt work. Brought my car to Pep-boys, they tried to take them off with 220 lbs air gun, no luck! East coast - what torque are u using? Did u do it on purpose? Thee people with a breaker bar were able to take them off. That kind of service is completely unacceptable.
We dropped in on a Friday Night and Billy knocked it out of the park. He listened to our problems and concerns and was able to come up with a solution to help us out in our time of need. Billy went over and above by offering to deliver the tires for us and with the bad weather this past weekend that made it possible for the other events that need to take place to get our daughters car back on the road possible. Customer Service is second to none for this type of business.I will be back....
Prices are great the staff is awesome and cant beat the delivery times
I love you Billy
I got a new tire from them I got a flat went in the trunk I see no spare they took my spare and that spare cost 200 from Audi so Im piss cause they took my spare Im trying to get in touch with Billy he doesnt return my calls I cant do business with dishonest people like that.
Had some work done, was initially happy, but when returning to ask some harmless questions they were immediately defensive and just tried to upsell me. Furthermore the item they installed keeps coming loose (and were crooked to begin with). I have not returned to address issue based on my experience as I expect more dismissive rude customer service that will result in them asking for more money.
Billy and the guys are awesome, im a repeat customer, always a great job done highly recomended ..
UNBELIEVABLE customer service, HIGHLY recommend . Billy, the owner, is reliable and honest.
Top notch service!!
Been going there for a few years now. The service from the guys in the back is great they always take care of you. They always stay late as well to make sure everything gets done, always provide great entertainment as well. Especially one little guy that works there, hes always walking around bouncing and yelling huh hooooo hoooooo.
DON’T GO HERE! I took my 350z here for an engine/trans swap. Billy told me around what it would cost. Comes by the shop to check on the progress. Discovers that they replaced my starter and some suspension parts WITHOUT ASKING or telling me I needed them. I know other Z owners that sell their parts or give their parts to friends. But they didn’t even ask my permission to see if I had parts or not. So now they have my car in storage until I up the money for parts and labor that I DIDN’T AUTHORIZE. I’ve made a consumer affairs report, better business bureau report and filed a lawsuit. This has been done to other customers before. They broke my suspension and is trying to muscle me into paying for new suspension. If this has happened to you. Please contact me on instagram @Karaji_350z_Jones so we can all go to the news media together and expose these scammers. This shop is not to be trusted. They will pay for scamming me and making me miss my family reunion this week.The bottom line is. It doesn’t matter what you think I “needed”. If you didn’t get permission from or inform the customer before ordering/installing parts. You’re at fault. You did this to other people. It’s a scam and a lawsuit. You don’t install stuff in people’s cars without their permission. You don’t know what I had a warranty on or what I didn’t because you didn’t care to ask. Now I won’t be going down south to see my family all because you wanted to try to be slick. Even though I was scammed. I offered to do a payment plan with you. But you wanted it all.
Great place. Great employees. Great prices
Excellent service, worked on my vehicle with no appointment, fair prices and fast turnaround. Recommended.
Called the place about 30 times trying to make an appointment to tint two front windows, I guess not enough profit for the guy so he answered phone and tells me he will call back which he never does and when I try to call back ignores my calls. Very professional.
Great work and great prices. highly recommend
Great job and excellent professional people.
I am on my 7th custom car / suv and i get all my wheels and auto accessories from East coast Autosport. I have been dealing with them for 12 years. Billy is a great guy, friendly and easy to talk to. East coast is not the cheapest but then again you get what you pay for. His prices are fair and on par with the quility of his work. All of his equipment is top of the line Hunter, Snap on, etc... He is a authorized dealer for all the top brands.
Took care of a broken lug nut for me quickly.
They are just the best in the business..
Really great place reasonable on prices
I wish I could have gotten things done
Very professional very courteous
Couldnt help me
High prices, things do not get done on time.
Owner is very rude and first time buyer didnt tell me it was final sale and after spending 700 dollars for 4 tires he told he could put them on for 30 per tire not good service he was not honest when I expressed the look for my car very unprofessional he only wanted the money not good for business
Had the misfortune of dealing with shop today, Billy didnt seem willing to do small jobs (replace 1 tire) for me, WASTED THE WHOLE DAY!, But I got a better price and faster (45 minutes) service at Mavis!
Nice guys and rims
Very helpful and friendly.
Billy the best
Great mechanics.
They cant do complocated repairs
Very interesting
Great service
No respects
AAAAAAAAAAAAAAAAA++++++++++++++BILLY # 1
Good service, good products, excellent service, but !!! A KIND OF PRICES !!! Holy mother
See you!!!