Fantastic service and quality of work! Everyone is friendly and super helpful..

Went here for an estimate on body work on my truck. After waiting in the office for several minutes (I was the only customer in the office for half an hour btw) before someone asked me if they could help me, I told the guy I would like to get an estimate on having the damage repaired on my truck. He came outside with a clipboard and then asked if I was going to turn it into insurance and I said maybe. He asked who my insurance was and when I told him Who it was through he told me I had to get an estimate from them (the insurance company) and he would “supplement it” after doing the work. I told him I didn’t know if I wanted to submit it to insurance yet I just wanted an estimate for damage repair from his shop. I told him that I had already called my insurance company and they had given me their idea of an estimate (which was obviously extremely low, I mean come on they’re an insurance company) but told me I was free to go seek a couple of other estimates on my own wherever I wanted the work done. Ozark Auto Body tried to tell me it doesn’t work that way, then the lady in the office told me it doesn’t work that way. I told them I didn’t know if I even wanted them to do the work yet, that was the purpose of the estimate, and that I was planning on getting an estimate at a couple of places. She again repeated it doesn’t work that way, and said that a lot of insurance companies are doing it that way now. I’ve had bodywork done at shops all over the country, both through insurance and independently, I’ve won world of wheels on a truck I built several years ago… I’m not an idiot. This place has some sort of racket going on, and to read all the excellent reviews online, you’d think it’s a great place to go. They greeted the other clients by name, we’re having pleasant conversations with clients out front, and we’re working on several nice vehicles when I pulled up. I had called Friday and was told to just come in and get the estimate no appointment needed and I had explain to them that I may or may not be turning it into my insurance at that time. They had said no problem come in and we will write you an estimate it should only take a few minutes. Yes they change their mind between then and now. I told them to forget it I would just take it to my body shop in Kansas City and have them write me an estimate because I had never heard of such a thing in my life and she told me please do. I obviously left. If you don’t want my business or my money, that’s fine by me. If I could give them zero stars I would. Beware.

Great customer service and great work! Donnie and Shane are excellent to work with! And they will help u out of they can!

The ladies at the front desk were awesome. The towing side was very informative and polite.

Fantastic service, I hit a deer and they had my vehicle fixed a week after getting it in the shop. They were very helpful over all, and even detailed my car!

Super friendly and Super fast, I hope I wont need more body work anytime soon. I know where Im going if I do! Thank you so very much!!!

Great service and fair price

They are amazing people and are willing to help you when it comes to repairs on your car. I am very impressed and happy with the service and work they do. I will always go back because I trust them when it comes to my car.

Great people! Great service! Everyone there makes you feel like family! Ive used them for several years and always felt that I was treated fairly. Stopped by today for a minor issue. Although they seemed super busy, they had a young man stop and take a look. Took care of my problem in about 15 minutes and didnt even charge me for it! These guys know how to build customer loyalty!

Broke down on the side of the road ozark auto body and towing was there extremely fast they were very affordable as well. The tow truck driver was extremely friendly and empathetic to me and the issues I was having with my vehicle. I will definitely use this service next time I find myself stranded.

The list of shops, that said they couldnt or wouldnt fix my problem (my way), was long...I held no antimosities, just disappointments and was about to throw in the towel. Then I thought about a shop, that I knew nothing about. And they COULD, WOULD and DID..All under budget. Beautiful Work ! Now thats what 5 stars are all about.

Repair was perfect! Customer Service was outstanding and they even washed and vacuumed my car. Great experience.

Doesnt get any better than here! Quality service and friendly staff... Makes them the best choice!

Ive had my car repaired at this location about 4 times now and they always go above and beyond to make the process easy and as painless as possible! I would highly recommend them to any look looking to have work done.

Great work they did on my truck

Ok

They were great! They really helped my daughter when she was involved in an accident in Harrison and waited with her until we could get there to pick her up. Thanks!

I wish there was a 6th star, I cant say enough good things about this place! They are wonderful in every aspect. They go above and beyond expected!

Awesome body shop..Only place I take my car..

Great job

SO CLEAN AND THEY DO THE BEST WORK AROUND

Great service and prices.

Everyone I talked to is great!

They do great work and are great people!

Do good job