We learned that there had been inadequate installation of our filter and that we had been overcharged for several years on unnecessary, expensive equipment. Found a reputable local water treatment system installer to properly configure and maintain our system.
I was very hesitant. The only review available online was bad but there were several good ones on home advisor. So I took a chance and Im glad I did. Replaced our softener, UV light, and particle filter for less than others quoted for just the softener. Went from quote to installed in less than a week. Clean, professional, and even nice enough to haul our old stuff up from the basement and out to the driveway. Thank you!!