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Smittys Radiator Services
2301 Derry St, Harrisburg, PA 17104, United States
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Smittys Radiator Services

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Cl
Review №1

Im a very long-time customer of Smittys, owner Josh Thompson has always provided honest, well-priced, and expert service. He has replaced transmissions and entire engines for me over the years as well as routine maintenance. And I dont live anywhere near Derry Street. I drive, limp, and tow my vehicles all the way from Virginia to get his valuable service and expertise, and hes never let me down. I highly recommend this shop, not many shops around with this level of service and reliability.

Ba
Review №2

Smittys is the best auto shop in Harrisburg. They’re the only shop I’ve found that will honestly tell you what your car needs and explain why.I’ve found they’ve also got the best prices in town, and made my car run smoother than before I started going there. Josh is always reasonable and understanding. Highly recommend!!!

Je
Review №3

We always take our vehicles to Smittys for any problems that we are having. The quality of service is better than anywhere around. There isnt anything they cant fix. They are honest and get your vehicle fixed up fast so you are back on the road. Weve been going to Smittys for years now and never had any issues. Well continue to go there and we always recommend everyone to use Smittys Radiator Service.

Ma
Review №4

Get a portable air conditioner before taking it to get fix here

Jo
Review №5

I have brought all of my vehicles here for years! I’ve had basic maintenance and inspections and several repairs. Every experience has been the same, great pricing and outstanding customer service! They have never overcharged me, like many others have tried, never talked down to me about my vehicles or what may be wrong with them, like many others have done and the work has always been done in the estimated timeframe they gave me. I don’t go anywhere else!.

Ch
Review №6

The service at this shop is fantastic, I have yet to experience a better mechanic. My mother has been using their services as long as I can remember, and Im fully confident that I will be as well. This team has saved my a** in situations that ANY other shop wouldnt have even returned the call. I have never encountered a situation where these guys have tried upselling me a service or repair I didnt need, and if something was optional theyd offer it as such. On the same coin, Ive always been satisfied with the quality of work done, only one time was there any major issues, and it was a manufacturer issue, not the shops fault, yet they still did an amazing job making the issue right. I recommend their service to anyone I know who I cant help with my own knowledge.These guys go above and beyond to make sure your vehicle is in good, safe condition. Great advice on needed repairs, and if money is tight theyll give you a fully honest list of what you absolutely need to repair ASAP, and what can wait and for how long before youre really risking it.If you want a great honest mechanic that you can always trust to get your vehicle back into working order, give Smittys a call.

Sc
Review №7

Josh and the guys have saved my ride on numerous occasions. Honest, straightforward, and fairly priced. I mean, what else can you ask for?

Bl
Review №8

Josh & company are the best. This place does excellent work on all sorts of car or truck issues.

Ke
Review №9

I brought my Porsche 911 in for inspection in the past. The team there is great! Honest communication and professional service. I wouldn’t hesitate to bring my other vehicles to them for work if needed.

M
Review №10

Highly skilled, vastly knowledgeable, fairly priced, and honest to a fault. Folks, it doesnt get any better than this - anywhere!

Fr
Review №11

Excellent and timely service for a fair price. Best shop around the region.

Br
Review №12

Overall, I’m very dissatisfied with the service from Smitty’s Radiator Services. First, the time for repair was supposed to take three to seven days; however, my motorcycle radiator was “fixed” 14 days after drop off. I called several times between day seven and 14 to check on the repair status, and they stated it took a few attempts to repair it. I was excited when they stated that it passed a pressure check. However, I was frustrated when I put everything back together on my motorcycle and the radiator leaked from the same spot where the epoxy “fix” was applied. I purchased a new motorcycle radiator because I didn’t want to go through the hassle again and wait another two weeks for another attempted fix.Lastly, I was very frustrated when I called to see if I could get a refund because it still leaked after installing and told them they could even keep the radiator if they wanted. They said they would try to fix it again, but there would be no refund.If you need a leaking radiator fixed, I highly recommend trying another radiator repair shop as Smitty’s will take an excessive amount of time and cannot guarantee it will be repaired.

Ni
Review №13

Smittys was very professional and fixed a light for me as I waited. They had the correct replacement part and the price quoted me was not increased.

Ti
Review №14

They listened to me and were very friendly and considerate. I called back to schedule a repair and they knew me by name.

Kr
Review №15

Great customer service worked with my schedule

Jo
Review №16

The best and honest service ever. Replaced a cracked bolt that was leaking oil. This was at 4pm on a Friday. It was fixed by 5pm. Rare to find such integrity these days. I highly recomend this place.

Jo
Review №17

Updated again 3/2021 - through 7 family cars and 2 new drivers I still will never go anywhere else. Hands down the most professional service you will ever receive. I posted this original review back in 2013 after my first experience with Josh and Smitty’s, and then again 5 years later and now 2 more...we still go nowhere else. If anything, the dependability and service only gets better and better as you build a relationship with a garage that understands the needs of your family and the vehicles you use.Its not often I make recommendations like this but....in this day and age of poor customer service and rip off artists - can I just tell you about what has got to be the very best service I have received in years! My truck wouldnt start, again. The dealer I bought it from would only honor the warranty if they did the work, and it required me TOWING it there for them to even look ...at it. Since theyve had it twice, I really didnt want to pay to have it towed and have them play around with it more to soak me for even more money. I ended up calling Smittys and from the first conversation and every one since found them to be extremely courteous, honest, and willing to help. Not only that, but they exceeded my expectations by taking my vehicle right away, calling me before I thought to call them, took the time to offer me alternatives in pricing while still recommending the best approach. Completely honest and thorough. Finally - the best part - I still came away spending less than I expected, and getting my car back a day sooner than Id even hoped. My truck is running just fine now! If youre looking for what I consider now to be the best mechanic / auto service in this area - give these guys a call. Trust me, my ex was a mechanic, and I couldnt fix a car to save my life so Ive been around the block enough to have experienced more than my share of horrible service. Dont waste your time anywhere else. Go here.”

Li
Review №18

Our friends recommended Smittys to us, so we took my car there for inspection. Not even 3 hours after opening, Josh called to let me know how inspection went and what was needed. He was sure to let me know whats absolutely needed to pass inspection and then he let me know what will be needed, but not required to pass. The pricing seems very fair, and even better than the chain garages. I appreciate his honesty and courtesy. We will definitely use them from now on. Thanks to Josh & his team!

Ur
Review №19

One of the best shops I ever been too. Im a woman and Im not advanced when it come to the repair of a vehicle at all. Every-time i go to Smittys they do a great job getting any issue resolved. Second time there today and service was A1 per usual. Very laid back individuals that are honest. My new Mechanical shop...

Fa
Review №20

It was a long shot. My car was out of inspection and it was a Friday before a holiday. I didnt want to take my car to one of those corporate places. My wife found some reviews for this place, and called them up. They took my walk in and had it finished by the end of the day, with no bullshit, no extras.I found them very pleasant to deal with and will be bringing both our cars back here in the future. Its tough to find an honest mechanic, but I think we found one here. Will recommend!

ma
Review №21

The best and most honest mechanic in the area! Josh always lets us know what we need now or need to look forward to fixing in the future. Our truck is hitting the high mile club and it still runs great - wouldn’t take it anywhere else!Andrew and Madison Smith

Lo
Review №22

We use Smittys for all of our routine car care and maintenance. Never once have we felt as though we have been mislead on the need for any of our repairs that have been needed on our vehicles. But more importantly, a vehicle will NEVER leave this shop unless it is completely repaired to the satisfaction of its owners. I love this about Smittys. They treat everyone like they are family/friends and will make sure that you are safe and secure in your service! Thanks Smittys!

Ph
Review №23

Had about $1,000 worth of work done to my vehicle last fall and when I went to pay, the one mechanic asked for a TIP? (never heard of that in my life..) Then proceeded to tell me how he would rather be fishing....? Would NOT recommend, was not satisfied with their service. Meanwhile I was without my work van for 6 days before they could give me any answer about the status of my repairs. You can do better.

Mi
Review №24

We came from the Poconos to Machanicsburg for a long weekend at Williams Grove Speedway.Friday morning at the Hotel we found our truck had a Radiator leak so I called Smitty’s Radiator Service..I talked to Josh he said bring it right over.He put a new Radiator in it and we were on our way to the Races by the afternoon. the cost was very reasonable, He didn’t take advantage of someone from out of town.. I would tell anyone to take their vehicle here..Thank You Josh

Sh
Review №25

Great service and completed work at reasonable price.

Mr
Review №26

Great, friendly, quick, very reasonably priced service.

Pe
Review №27

Awesome shop! Excellent service! Thank you.

Sa
Review №28

Fantastic service with fair prices.

Ch
Review №29

Ive been taking my car to Smittys for 6 years now. The owner along with every mechanic is extremely friendly. They are efficient, Honest, reliable and their prices are on point.

Jo
Review №30

Excellent and very prompt service. Quality was excellent also. Will come back for future needs.

Te
Review №31

Others have said it, but I will repeat: good mechanicing at a fair price. Had major work on my 03 Element: feels and runs like new!

An
Review №32

So grateful to have Smittys to rely on! Josh and his team are honest and affordable.

Mi
Review №33

Good, old world service. Very knowledgeable.

Su
Review №34

Awesome service and great pricing. If your looking for an honest mechanic this is the place to go!

Mo
Review №35

Smitty’s can diagnose a problem without fail. They are a fair and honest business. Highly recommend!!

Bo
Review №36

Great mechanics, Reasonable prices, will explain to you what is wrong and how it can be fixed.

Na
Review №37

Smittys is a great local shop, that does the job well and does it for a good honest price. been taking my cars here now for over 2 years and happy with the service i get.

Sh
Review №38

Great place they dont talk much but they get the job done.

Da
Review №39

In and out. Reasonable rates

Ma
Review №40

Very honest reliable mechanics that know how to trouble shoot your car at a very reasonable price wont take my vehicles anywhere else

Ma
Review №41

Excellent Service - Found my go to service station

To
Review №42

Great service and honest opinions as to what you need.

Ji
Review №43

I use to live here 20 some years ago came back for a visit broke down on 14 an derry not a place to break down thank you goes out to the service person who fix my cobalt and a shop that is truthful an onesty to there word .

Ja
Review №44

Honest and reliable, what more can you ask for!?!?

Al
Review №45

Josh always does a great job.

T
Review №46

Went there after the new owners took over in the tube people in charge of crazed in a bad way

Tr
Review №47

Very knowledgeable and honest!

Ji
Review №48

Great people excellent work

Ch
Review №49

Speedy and accurate diagnosis

Information
3 Photos
49 Comments
4.6 Rating
  • Address:2301 Derry St, Harrisburg, PA 17104, United States
  • Site:http://smittysradiator.com/
  • Phone:+1 717-564-5500
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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