Did not use them for business. I called for a estimate for heating and cooling and was told i would get a call back by friday and i never recieved a call back and when i called to follow up on my questions the gentlemen was out of the office or already gone for the day. Poor business. I went with another company that was very helpful and coming out to give me a estimate this week.
Very prompt service...and efficient.
A mixed bag. Told me my account was zeroed out, then retroactively adjusted invoices and sent me a bill for an overdue balance. Gave me several different versions of how the billing error happened, and how I was being charged. Beware the service plan up-sell. Very friendly, but surprise bills are not a thing that should happen with computerized accounting.
We had a thermostat problem. Bryan diagnosed it accurately, showed us the alternative replacements and then patiently walked us through how to use the new unit effectively. Great guy - very patient and extremely knowledgeable
Took the time to assess the problem, fix it and give recommendations for what we could do in the future to avoid other problems like this. They really care and were experts in the field. Really nice stand up guys!
Called late on a Friday night (after hours). Operator took my info and Dustin called me back within 5 minutes. I described my issue and after discussing a few potential causes, he told me he would be right over. He was at my house within 30 minutes. He was able to diagnose and fix the problem in less than 30 minutes. He was extremely professional and knowledgeable. I would highly recommend Dustin and Peters Heating and Air Conditioning for any HVAC issues. Thanks!!