There is something to be said for answering the phone the first time, and having your showroom open without making an appointment in advance. These guys had both- on top of great customer service and amazing tile selection.I’m so happy I drove an extra distance to do business with Enos, they are a great company, and I’m so happy with the tile they helped me pick out for my bathroom!!
Not a scam. The customer service here is unbearable. I would honestly find someone else to answer the phone. It looks like from previous reviews I’m not the only one who wouldn’t recommend this place. Our remnant piece of marble was not only scratched in a few places but also has a couple rust spots. Not cute. My husband has already called to tell you and he continues to get blown off. He’s a builder... he will not be recommending this tile store to any of his customers.
A bathroom renovation requires a variety of skilled professionals to all come together – carpenter, mason, electrician, and plumber. My Eno’s experience began with Linda, who helped me pick out tile to create a contemporary bathroom with a historical feel (to preserve the period of my home). Scott then planned the renovation and seamlessly scheduled top-notch artisans within in their trade. Along with this stream of dependable, detail-oriented, and professional subcontractors, my new bathroom is simply spectacular.
Thank you Enos ! Our carpeted deck is outstanding!Scotts professionalism was from start to finish.The work crew goes above and beyond seeing the job is perfect.I highly recommend Enos if your looking top quality workmanship !
Good selection of stone and tile, installers are top notch! Would highly recommend!!
Paul EnosI want to let you know how distraught I amthat you installed our graniteUPSIDE DOWNruining my beautiful piece of stoneAnd my master bath.I trusted you.I thought youcared about doing things rightAs you claim on your website.Our initial bill for this stone includes a note about howit was to be installedWith the veining at the topAll we asked was that you Paul make it rightYou said it would be too expensive.You never tried to call us.to discuss this major change to our agreed upondesign plan.You never tried to call usto get authorizationto totally and literallyTurn our plan upside down.Without permission.There were several weeks between putting the stone on the board to prep and cutand when it was actually installed.You never tried to call usOr email or text....To let us decide.Why?I feel shockedamazed, appalled,and abused by your tacticsPat
Terrible business owner.Horrible customer service.Over priced and outdatedDont waste your time doing business here!Charged me 85$ for 3 pieces of 8 pencil trim ...
We had just bought a house at the beach. We own 3 personal houses and have 2 rentals and a commercial building in MA. So were constantly designing and re-designing. In the beach house we started renovations in the basement rental apartment. I called ENOs and explained in very clear detail on the phone that we needed a very small bathroom thats in horrible shape in a basement needed to be remodeled. I asked if they come out and design a entire new bathroom and then do all the work. I was told yes, that is exactly what they do. She then transferred me to the guy that would come out and do exactly that. I repeated everything to him. I emphasized that it is a small bathroom in a basement apartment that needed to be gutted and completely rebuilt. He said it was fine and gave us an appointment. When he arrived he was extremely rude and snobby! His attitude was that he was angry that we were wasting his time with this small bathroom in the basement. It was clearly below him! If that was the case why didnt they say that when I stressed that to both of them on the phone? Well he pretended to take measurements (he really didnt) and said he would email or call with design suggestions and price estimates. We never heard from him again! We only spent $7,000 on that bathroom, but then we did the entire kitchen in the house which we spent $ 40,000 on. I did not go to them for the kitchen! I will also not be going to them to do any of the work at any of the other investment properties I buy.
Good selection friendly knowledgeable service.
Enos Design Center will provide you with the finest stone from all over the world for your kitchen project or bathroom renovation.
I ordered a counter. First time it was cut backwards. Was told I would be priority the next day to get it cut right. One week later, the counter was “done”. Sloppy cuts with un-straight edges. When I pointed it out, I was told “I’m not going to argue with you, take it or get your money back”. Prices were good, service and quality were terrible.
After waiting 4 weeks for my $6,700 quartz countertop, it arrived with the wrong edging. I changed the edging choice over three weeks before the countertop was delivered. I confirmed it in writing with the sales rep and the paperwork reflected this change. Enos only response was that he hoped I would like it and continue to be customer. Really??? Stay away.
Very helpful and spent a lot of time with us.
Owner is rude and sends broken pieces of Granite to be installed in customers homes. Beware of what your getting people!
One stop for all your stone and tile. I was very impressed with the knowledge of kitchen and bath tile . huge selection of tile and stone.Highly recommend them.