Everyone was very helpful and friendly. The equipment was clean and ready to go,no problems at all. The online reservation was simple as well.

I had technical questions about the equipment and the rep provided the information in timely fashion. Deliver and pick up was timely and efficient.

DisappointingI called the Newport News shop 3 times over 2 weeks to ask questions about renting a trailer. I confirmed the hitch type, brake type, and wiring plug. I bought a pintle hitch and a 4pin-to-6way plug adapter, as I was told the plug on the trailer was a 6way. When I got to the Hampton location to pick the trailer up, late on a Friday, the trailer had a 7way plug. The mechanic there was helpful and tried to help me out. The front desk guy was apathetic. Whats frustrating is the research I did before showing up. I would have purchased the correct adaptor had I been told the correct spec. So, my weekend plans were shot. Lesson learned - have adaptors for 6 or 7 way plus and carry both ball and pintle hitches.The people (Theresa and Josh) in the Newport News store were friendly and helpful. I believe they were told wrong info.

Great customer service!

Great service

Friendly knowledgeable staff...Lots of rental equipment

For all your rental needs

Very friendly, knowledgeable and professional.