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First Team Hampton Chevrolet
1073 W Mercury Blvd, Hampton, VA 23666, United States
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First Team Hampton Chevrolet

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Ni
Review №1

The service advisor Jim Goslee was extremely helpful and considerate. He arranged a rental car and kept us informed while my wife’s Tahoe was in for defective lifters in the engine. Jim did a great job and it’s because of people like him that keeps us coming back for service.

Er
Review №2

We purchased a used Toyota Highlander from First Team Hampton Chevrolet. I cant rave enough about the experience. The sales person, Keenan Kanda was professional, knowledgeable, patient and accommodating with our decision to buy. His Manager, Eric Tansmore, also was very professional and accommodating. They were both up front and honest about everything with the vehicle. After the purchase we found a couple of minor issues that we overlooked and asked if they could honor those and repair at no cost. They ensured us that they want us to be 100% satisfied with our purchase and contacted their First Team Toyota facility to order the parts and schedule a repair at no cost to us.Going forward, I will always buy my cars from First Team. Buying a car is usually never easy but First Team made it as painless and enjoyable as can be. They give you peace of mind.Thank you Eric, Keenan, and First Team!

Al
Review №3

Fast friendly service. They do a great job looking after our cars. Wont go anywhere else

Li
Review №4

Went to their parts department. Got helped by a very knowledgeable parts department employee and we got exactly what we were looking for. All I can say is Thanks.

La
Review №5

I had a very pleasant experience buying the car and I’m pleased with the performance. I like that the service dept followed up and reminded me of needed service! However, I have mixed feelings about the check out at the service desk. While I am glad I wasn’t pressured to buy other services like tires, radiator flush etc., given that I had a nail in my tire, which was repaired and asked for a rotation I dont feel they addressed the fact I probably need new tires soon. So now I’m a little skeptical that the tech would not necessarily catch something that needed to be done.

Le
Review №6

My routine oil change/tire rotation was very easily set up. And when I had to cancel, and reschedule, that too was easy. Service was quick, convenient, and well done. Safety protocols were in place and followed. Working with Mike Bunch, my service rep, is always a professional and friendly encounter.

Wh
Review №7

I personally will not buy another car from them. It has been one aggravating and annoying car buying experience, and Im just ready to receive what was initially supposed to be done by this dealership. Although I personally, will not purchase from First Team again, The GM Paul at this location is good; I thank him for genuinely trying to help me every time a problem has come about. Hes very patient and truly tries to help to rectify your issues encountered, but I still will not return.

St
Review №8

I really appreciate Cesar Jelambi for helping me buy my first SUV. He respected my time and allowed me some space to buy over the course of a few days. I felt like he was really down-to-earth and understood my family situation. I came in SURE that I would buy a used vehicle, but I ended up absolutely loving the 2021, brand new model he showed me in my price range. I liked everything about the car, the maintenance perks for buying with this dealership, and the helpfulness all the way through from everyone. Even the closing manager was great - Ernie. They really made me feel comfortable with my purchase, answered all questions, helped me out where they could. Five star service! Would recommend them to anyone.

St
Review №9

From the moment I drove on the lot until I left in my new truck. I could tell they saw me as a person and not just another sale. Caesar was top notch, knowledgeable and willing to help. Joey in finance was fantastic as well. I will be back.

Ch
Review №10

Josh Lopez did a great job. He walked me through the vehicle and made sure I was comfortable. I had a less than great experience a few years back with another sales person and ended up buying my vehicle from another company. Josh is an asset to you company.Chris Thomas

ca
Review №11

Mr. Jim on the White Team is always a pleasure to work with.He recently helped me with a battery challenge.My battery died in the morning, Jim had my car ready by 1:00 the same day!EXCELLENT SERVICE!!Carlton Ashby

An
Review №12

Brought my vehicle in to be serviced. They gave me an estimated cost which was very well in reason. They gave me a time that it would be finished, but came across a delay. They called me to inform me of the situation, and I understood. They also provided a shuttle to pick me up once the vehicle was finished. They came on time and once there all service was explained, and overall I agreed. The service and job they done was superb, and I would recommend their service to anyone. Thank you Brian and all of those at Hampton Chevrolet for a job well done

Do
Review №13

Due to the great honest work of salesman Mr Kent and his supportive confident manager, Hampton Chevrolet is in first place of all of the first team dealerships. Ive been telling everyone who will listen about my great experience at this dealership. For now on this is the only place I will ever purchase a vehicle. Ive been telling everyone at the American Legion and the veterans hospital. The service crew who are behind the scenes do very nice dependable work.

Ra
Review №14

Had my car serviced and the guest relations personnel were fantastic. If the team member you report to isn’t there, the others jump in to help you. I have purchased many vehicles from Hampton Chevrolet because the service department is right on!!!

Tr
Review №15

Hampton Chevrolet is an A+ dealership. I have always been satisfied with the experiences that I have had there. I look forward to working with you for many years to come!

Br
Review №16

My vehicle was scheduled promptly but your system did not apparently indicate I was a repeat customer. I dropped off my vehicle and was immediately advised that the service station was swapped ant it was doubtful that state vehicle would be serviced on time when all it required was a state inspection. This was not reassuring particularly since I was scheduled to travel out of town on state business. I must say the experience ended well when Mr. Mike Bunch telephonically contacted me and advised me my state vehicle service was completed on time. He was very professional, courteous and conciliatory. This was very much in contrast to the first service individual I encountered who and dismissive. I was however appreciative that my state vehicle was serviced and returned on time.

Er
Review №17

I really appreciate Joe and his supervisor for going out of their way to assist my mother with over heating car with the bad weather approaching on Monday. I was an hour away and you all stopped what you were doing, looked at her car and got her on her way before I got there. I have not been able to get the car to overheat again.....not complaining since it could have been worse. Beware of the temperature stress on engine while being stuck in a drive through for a long time. Your high level of customer service and concern for my mother was refreshing. Again. Thank you

Ma
Review №18

I got the truck that I wanted and they fixed it 2 times for me I didn’t like the fact that I only had it for two months had to pay to get it fixed already but I love my truck and I love the service girl name Kelly and Philip

Pa
Review №19

I have owned Ford’s for forty years. Came across the High Country Tahoe and love it. My salesman Jason at Hampton Chevrolet has been the best experience I have had in a long time. My service was excellent they explained what I was having done so I could understand and had it ready in small amount of time.

Al
Review №20

So about a month ago, I got into a really bad car accident and insurance had to total my car and my father and I stopped by First Team to check out their selection of cars. I had gone to at least five different dealerships that day and none of them treated me as great as the people at First Team. I had been helped by Joshua Lopez (such an amazing man! Highly recommend him if you are looking for a car) and Josh just got me. Josh let me test drive a plethora of cars on the lot, and they even have a loner program where you can test drive a car overnight so you can run some errands and get a true feel of the car as if you owned it, and that was extremely helpful, because the car I fell in love with I ended up realizing it was not a good fit for me. Unfortunately, they were unable to get the car I fell in love with in an upgraded model from a different dealership, so I did not get a car from First Team, but Joshua and his boss and all of the lovely people at First Hampton are amazing people!If you are looking for a car, used (because they have an amazing selection of used cars) or new, First Team Hampton Chevy is the place to go. Thanks so much Josh for all the help you provided and making me feel the most comfortable out of all the dealerships I visited because I really appreciated it!

Da
Review №21

Jose VELASQUEZ, made my experience very enjoyabl! Felt like family. Joey Lopez, same sentiment! But the real Professional was Paul London! A man of integrity that I will be referring with confidence, to Hampton Chevrolet!

Ro
Review №22

My 07 Suburban has 200k miles. She is way out of warranty so do my own work when I can. But I found myself in need of an official GM trained tech to program the OEM master window switches. They did not want to program the buttons at first since I didnt buy the switch from them but after a little persuasion they set up an appointment and got her right. Comfortable wait nice crew. Thanks

Je
Review №23

Knowledge and friendly staff. Ceasar and his managers Eric and Jeff are top notch! Made service easy and ensured that I had a vehicle to minimize the impact.

Ru
Review №24

Timothy Benefield was referred to us almost 10 years ago as a very competent workerHe has always lived up to that recommendation, and I am truly grateful

Te
Review №25

Great customer service. Experience mechanics. Very friendly and informative.

Ci
Review №26

It was a great experience working with Hampton Chevrolet and Carl. The process was clear, quick and straight forward. I will return for my future needs and recommend a fine else to visit as well.

De
Review №27

Its always a pleasure to do business with Hampton Chevy.Everybody at the dealership is always friendly, courteous, professional and kind, they address all my concerns and problems quickly. The service people always have my vehicles serviced and ready to go when I need them ready.ThanksDennis PallisterPresident of DP Enterprises, Inc.

Ta
Review №28

Di Penn was definitely a pleasant surprise.. Made buying experience not so overwhelming. Very knowledgeable about the car and meeting the needs and wants on my purchase. Shes the Best!

Mi
Review №29

Ive purchased vehicles in the past and always felt like I was taken advantage of or that I was being treated like a fool. From the moment I met D until the last hand shake after transferring all my personal items from my trade after closing the deal, I felt well taken care of and treated with respect. D was there to help me buy the vehicle I wanted, not to sell me a vehicle. Thank you D. She listened to everything I wanted the Truck to have and she found the perfect match. She didnt try to up sell me on anything I wasnt looking for or didnt need.. Everyone was on point on there roll to getting me what I asked for and went out of there ways to get me the best deal posible. Thank you.

Je
Review №30

Unbelievable. The used car was listed at $6,990 the morning I drove to Hampton Chevy to talk to Jordan. I literally PRINTED out the page from their website. When I arrived, Jordan showed me the car where it said $7,990 as a price. OK, so I think it must be the on-site price then? Already something felt off.Then we took the car for a very short test drive (he basically made us circle around the dealership once) and then we talked money. I mentioned that the price was $1,000 less on the website. He says: no, this is the online price. He goes to talk to his manager and comes back to tell me that they are willing to offer me a discount and offer $6,990 to honor their online price.Wow. Just wow.This is a shady business strategy at best and morally questionable at least, and does NOT sit well with me at all. First raise the price, then take off what you raised and tell the customer you gave them a $1,000 discount to invalidate any other price adjustments? This is manipulative.We also saw a similar car (same make, two years younger, same mileage, different color) at a different dealer for $6,400. I brought it up, and Jordan insisted that the $6,990 was the best they could do, since they already lowered the price by $1,000. Sure you did.Jordan also mentioned that these cars typically sell in a month and that it has already been sitting there for more than three weeks or so. Great. Add pressuring to the list.I never left a car dealership so quickly, and I will not be coming back. Shame.PS: This was for a 2004 Lincoln Town Car at 85,000 miles, sold as-is, so not even with any sort of warranty. The competing dealership sold a 2006 version with a three month warranty for $6,150.

De
Review №31

EXCELLENT CUSTOMER SERVICE.... friendly environment, helpful employees....I highly recommend them for anyone

Fr
Review №32

Great team from the minute you arrive. I knew the car I wanted and Jordan Kent pulled it up for a drive, and I purchased it after some deliberation. I checked out 3 other dealers who had competitive pricing but all of them sounded like they would not be providing any after sale support with parts, service, warranties and scheduled maintenance. McKenzie Braley went over the extras and Mr. Lopez did a great job with the paperwork. Jordan provided printouts of all the remaining warranties, service history etc. The car was spotless and fuels and serviced. I drove to work immediately afterward and look forward to dropping it off for service once or twice a year to keep up with the free oil changes and inspections. All in all, a great bunch of very customer oriented people. Thanks!

Cy
Review №33

Best car buying experience weve ever had! From our salesperson Valerie helping us before we even got there, to the staff in the showroom helping us get checked out. I would recommend to anyone looking to buy a car!

Ma
Review №34

The worst service Ive ever had in my life cars look nothing like the previous photos online, honestly a waste of my time coming from North Carolina, staff are sooo rude.. Salesmans do not care about their customers, I wouldnt recommend this Dealership to anyone its just a pure disgrace for a car lot!! The car they tried to sell me was a peice of shitttttt!!! Bad part is, they knew this!!! Fradulant car lot!!*There Pre-owned cars are trash!! CROOKS!!*There Salesmans are liars!! CROOKS!!

Ms
Review №35

Kelly did an excellent job making sure everything I needed done on my truck got done.

Cl
Review №36

As usual, the Blue Team discovered the root causes of my cars symptoms, and made the appropriate corrections and repairs. The Blue Team also provided me with a loner car, when a rental car could not be obtained from the rental car company down the street!

Gl
Review №37

The customer service provided over the phone and in person, keeps me coming back. The quality of work given towards fixing the car problems lets me know that high-quality experts are working on my behalf.

Mc
Review №38

Definitely one of the best times I have had looking and buying a car. I have been recommending it to everyone since I left. Tim was a huge help and one of the best car sales men I have had. Not only did he get me a car enjoyed but helped me have a good time during the pro

La
Review №39

Tim Greene once again gave excellent customer service. He was patient and very knowledgeable, my daughter and I purchased cars in 2019 and he was excellent and gave superb service then, so we went back and purchased our new cars with him.

Ma
Review №40

Great...Keenan help me out to make sure the vehicle I wanted was ready to go..everything went real smooth..love my new truck

ka
Review №41

D. Penn was very friendly and helpful. She made the experience one to remember.

Ma
Review №42

I would like to get a written quote prior to work being completed and a receipt after completion of work, neither of which have I received?Also verbal quote was $49.00 lower than final payment due to not getting a written quote prior to work completed!!!Brakes & oil change!

in
Review №43

Had a few struggles in the beginning when dealing with this dealership. Once my frustrations were expressed, Andy and Conor went above and beyond to help remedy the situation. These two worked effortlessly to ensure the vehicle of my dreams was not only delivered but had every thing a lady could ever ask for on it! I highly recomend these guys as they are the dynamic duo of first team and truly represent this dealership amazingly 👏🙌👌First team should be proud of these guys!

Js
Review №44

The sales team is fantastic! Just bought a vehicle here a month ago and the whole team for that and finance was great. I got the paint protection for my vehicle and I booked the appointment, all they told me was to park it by the bay doors for services. I show up, nothing is listed, the number to call says open at 8, and I work a full time job I don’t have time to sit around to call, so I leave my car parked to the side. I called back multiple times to solve the issue and ask what to do and got no assistance. Picked the car up four hours later, and still no new appointment. Terrible communication from whomever runs the service department/detailing area.

Me
Review №45

Connor is a great salesman. He listened to everything I wanted and got it done.

Bo
Review №46

If you are African American STAY AWAY they think you owe them something when my vehicle being serviced helps pay for you salary if your not a people person that fine just stay quiet don’t make a situation worst or more than it has to be …….. PROMISE NEVER COMING BACK they don’t value other type of skin color here ………

Le
Review №47

The staff was very friendly and helpful. I was told it would be about an hour wait but they finished way before the hour mark. The lounge was very clean and I had a very pleasant experience there

Le
Review №48

Sarah Driggers was awesome. Max in accessories got us what we needed for new car a some other parts and accessories for our other car. Very satisfied with the whole experience.

Mi
Review №49

Sold me car that wasnt in well condition need new transmission first month driving really upset need help...

Ru
Review №50

I deal with James Goslee on the White Team and get very prompt, efficient and honest service and necessary recommendations regarding the needs of my vehicle. Work is always done well and in a very timely manner. Very well run service department.

Ju
Review №51

We had Sara and she was great. So understanding and funny! Will recommend her....and Joey was great too.

Th
Review №52

The car was looked at on the scheduled day and a preliminary summary was given. While working on the car more items were found in need of replacement and that I approved to be done. The car runs nice and I thank Chevy for fixing my 2000 corvette.

Pa
Review №53

Phil and the Equinox team are very attentive and accommodating. There was a mistake with my appoint, but they took me anyway. Thanks guys!

lo
Review №54

They are always quick and have good customer service

K
Review №55

Jordan Kent was a fantastic salesperson. He was knowledgeable about the vehicle and took the time to answer questions and show us all the requested information. I highly recommend him!

jo
Review №56

It was one of the best experiences Ive had at a dealership. It was a beautiful building and Bob was awesome.

Ma
Review №57

Ive been a customer at Hampton Chevy for a number of years and they never fail to go above and beyond to give us the best service! Thank you for all your help getting our AC system back up and running in our Impala!

Do
Review №58

Ive been dealing with Hampton Chevy since 2013 and have always received amazing service.

St
Review №59

Quick service and fair prices. I always use First Team for all my scheduled maintenance and repairs. I came in for a routine oil/filter change. Service was efficient and reasonably priced. I had been hearing a whirring noise when I accelerated for several months, but I didnt even think to mention it. The technician heard the noise and quickly determined the problem was with one of the parts that holds and drives the serpentine belt (I dont recall the exact name of the part). Had this failed, it would have caused damage. As it was, Hampton Chevy was able to replace the part while I waited, and at a reasonable cost. When I drove away, no more whirring noise!

Ju
Review №60

As always, I can count on the service department at First Team Hampton Chevy to complete the required service efficiently, quickly and without attempting to add on any unwanted service items. This is one reason I keep returning for vehicle purchases and service.

Ba
Review №61

I came for a routine scheduled oil change. I had two concerns that I spoke to Kelly about while checking in. The servicing was done in a short time and I was called to check out. I asked the man who was checking me out about my concerns and he told me I would have to make an appointment for those things. While standing there Kelly came up beside me and told me she herself had fixed both my concerns. It didn’t require another service appointment. This is not the first time she has gone over and above to help me. I left with wondering what I could do to thank her. She is a strong member of the team at Hampton Chevrolet, and the reason I keep coming back. I always look forward to seeing her when I go for service. She puts a smile in my heart and I feel confident that she really cares about me as I am an older woman not accompanied by my husband who is disabled.

Ra
Review №62

Sara was a pleasure to work with. I was impressed that she reached out before my arrival at the dealership. She kept me informed throughout the process and I never had any doubts about the status of my new truck.

Sa
Review №63

I had to get my door fit. They did an excellent job. It didnt take long. Everyone was very pleasant.

Kh
Review №64

This review is for Sara at First Team Auto! Me and my wife are so thankful and blessed to have you assist us and help us with our purchase! You are truly a blessing and a jewel and I want to thank First Team for having you as an associate! Kudos to the 10th power for Sara!!! SN: Thanks for using your favor for us 💙😊

Ke
Review №65

I had a great experience today with First Team Chevrolet service department. Joe the service department manager test drove with me about my brake issue and they checked them. Justin and Eric in sales was clutch for me as well. I will purchase there again.

Fr
Review №66

Sales representative Travis Jones approached us as soon as we entered the lot. He was very professional, warm, friendly, courteous, and helpful. He researched our wants and needs then started showing us the right cars. He was very patient and attentive to us making our experience at Hampton Chevrolet very enjoyable and successful. Travis either answered our questions or investigated and found out the answers. Travis is an outstanding salesperson and and obvious asset to First Team Hampton Chevrolet. I will always recommend this dealership and especially recommend all parties seek out Travis for expert help. Thank you Travis!

As
Review №67

It was overall a good experience. The only feedback is that I wish I had more documentation of what happens next. This was my first car and signing day was such an adrenaline rush that remembering everything we discussed is impossible. So a written list of what you do next would have helped. As far as tags/plates/registration. But it may be helpful to have a new car buyers guide or something with these details added.

Ez
Review №68

Best car dealership Ive been to in my 15 years of buying cars. They are very respectful, friendly, helpful and professional. They helped my family with a beautiful, affordable new car. We are very happy with our purchase, will be going back in the future, and we recommend this dealership to family and friends.

Ke
Review №69

Easy easy from making appt and great service provided to delivery!!!

Va
Review №70

Was Super excited after purchasing a new 2021 Silverado (not from Hampton Chevrolet, thats another review) and looking forwards to adding some new assist steps because mine truck did not come with any. So after being told not to, I took a chance and went to the parts department at First Team Hampton Chevrolet.Everything was going fine, the parts rep was super nice and informative. He also went out of his way to show me how to redeem my rewards points to save me some money on my purchase. Was told that the part would arrive the next day by 10:00 am which was great for me! The sale rep then led me out to the body shop rep to set me up an installment appointment for 1:00 pm the next day. Told me the install takes about an hour. I was set!I took off work the next day (this afternoon) to have the parts installed. Went into the waiting room right outside the part department to the waiting room. I found this a good time to take a little nap.Forty-five minutes later a service rep comes into the waiting room looking for me. He informs me that the parts did not come in and will be here tomorrow. This was a fail!With a name like First Team you would expect Hampton Chevrolet to act like it. There was plenty of things they could have done to rectified this problem. For starters, they could have called me that morning and let me know the part did not arrive, they had my number.Credibility goes a long way with me. Being my first time visiting Hampton Chevrolet they made a negative impression on me because they have shown they are not dependable. In addition, I assume First Team has something to do with customers first. Well, I was not first in this case. I wasted a full days pay of work for a service that I never received. As far as I am concerned Hampton Chevrolet should install my part for free, considering the amount of money I paid for is and money I lost by taking the day off.This was not First Team Service at all! Get it together Hampton Chevrolet!Vance S

Ka
Review №71

Love KK and the finance guys. Completely satisfied with everything. Thanks again.

La
Review №72

Went in for an oil change, service was quick and professional 👌🏼

Ja
Review №73

Another job well done by Jim and his team

Ta
Review №74

I had a great experience purchasing a car here. The process was long, but they ensured I got the best deal possible and understood every step of the process. They also have a great service department. Shout out to Joe, who sold me my car, hes an excellent resource and his reminder phone calls about oil changes and state inspection due dates are literal life savers. I will definitely purchase another vehicle through this dealership when Im ready to trade in or buy a second vehicle.

Sa
Review №75

I have bought three cars from your dealership. Every experience was great. I will continue buying my cars from your facility.

Jo
Review №76

Daijha worked well with me and understood my needs and didn’t bother trying to up sale me. The whole process was quick and easy. Even test drove several vehicles and didn’t feel any pressure to purchase any of them.

Ly
Review №77

I’d rate them a zero if I could, but ones the lowest. Went there, last year in March, to get my a/c fixed. I had warranty coverage in my vehicle that would have covered the cost to have it fixed. First problem, the guy was very rude, and disregarded the things I told him were an issue with the car. Second issue, he told me my coverage didn’t cover the expense, in which it did. I had to call the warranty company, talk to the agent, so they can contact Chevy to verify it was covered. Third issue, the guy was adamant they couldn’t fix the issue, because my name wasn’t attached to the coverage, and the person had to be present to check the car in. Mind you, I informed him I was out of town, my girlfriend (the car/coverage owner) was in Texas, and couldn’t be present. He made me call to verify, and after I verified, she didn’t have to be present, he called himself and got verification. Once they finally accepted the vehicle in, once they did the diagnosis, they told me the condenser needed to be replaced, and I needed a new purge valve. They told me I had to pay for the diagnosis for the purge valve, saying it wasn’t covered, so I paid. They told me the issue was the condenser that was bad, and they “fixed” it, and send me on my way. I asked them to check the compressor, and they said it was nothing wrong with it, so I trusted them because it was a Chevy dealership. Once I paid, and got home, I realized, the purge valve was covered, because in my warranty, all solenoids were covered, but I let the issue go, because it’s a very inexpensive issue to fix. About 2 months later, my air conditioner goes completely out. By this time, I am already back in Texas, and felt there was nothing I could do, because my warranty had expired, because I exceeded the mileage that was within the coverage. I went somewhere to check about the a/c, and then they told me the compressor was bad. Word of advice, go to another Chevy in the area.

Mi
Review №78

Everything went well, my service was quick and the staff was very nice.

Mi
Review №79

COULD NOT OF ASKED FOR A EASIER WAY TO LOOK AT AND BUY A TRUCK. I HAD NO PROBLEMS OR DELAYS WITH THIS TRANSACTION. I WOULD NOT HAVE ANY ISSUES WITH COMING BACK TO BUY MY NEXT VECHICLE.

Wi
Review №80

Compared to my previous Suburban purchases at the Temple, Tx and Atlanta, Ga locations, the Hampton Chevrolet overall service was great. I listed the 4 star and 8 for experience based on customer service of two employees and business development. Business was great through the entire process and making sure the contact was provided. KK Westmoreland provided outstanding customer services throughout the entire purchase process and after the vehicle purchase.. Another employee Joey Lopez was disrespectful to my family and down payment funding. Joey does not need to be in the customer field or have contact with people.

gr
Review №81

Bob Powers is the best. This was the 4th Suburban I have purchased from him and a grand total of 7 vehicles from him. Lewis Wood is why I am a forever customer.

Sh
Review №82

I had to fix my review after I left a bad one. I was upset about how expensive it was to fix my car and Joe reached out to me and explained that I had an extended warranty and they gave me a new estimate. They worked in my car and had my car fixed in less than 2 days.I was really pleased with the way they treated me and I’m thankful for Joe and Kelly’s help. Thanks guys for all you do and for going above and beyond to ensure that I was pleased. For that I am truly blessed and thankful.

Ke
Review №83

Jim Goslee in Guest Relations did a great job getting me in an out last week when I had to have my annual inspection done. I loved that there was a quite room to get some work done while I waited. He made sure to come and find me there when my car was ready.

He
Review №84

They were very nice they had several people help us out we just didnt find the vehicle we were looking for but they did everything they could to get us taken care of.

Wi
Review №85

Wonderful staff and extremely professional!

Ge
Review №86

Great customer service. Daijha Littles was so polite and friendly! I highly recommend her to help you find your next vehicle!

Je
Review №87

Amazing people and service. Val was great. Hope people will visit and buy from here.

Le
Review №88

There was a whining noise coming from my rear end, turned out to be a bad inside wheel bearing. Bearing was changed, others were checked, all was well.

Su
Review №89

Great team Jordan Kent, Jose and Mckenzie had the car and all the paperwork ready pretty quick so I could get back to work. Thanks for a great car with great service at a great price!

Lo
Review №90

Over this is my seventh vehicle that I have purchase from Hampton Chevy and I am happy that with customer service that they provide.

Kr
Review №91

Very friendly. Great customer service

Ra
Review №92

This was my first time buying a car. Daijha made it a very pleasant experience. We picked out a vehicle and everything was taken care of within 24 hours. She is an excellent communicator.

Ke
Review №93

Had a 11am appointment for oil change. I was home by 11:45am great job

Am
Review №94

It was a pleasant experience as usual. Everyone involved did everything they could to make sure the car was functioning properly

Ta
Review №95

I loved the entire experience, all of my questions were answered, and everyone was so polite!! I love my new car!! Thanks Tim!

Be
Review №96

Mr Bunch is courteous and knowledgeable.

Th
Review №97

Tim was a great associate that definitely helped the most in my truck buying exper

Da
Review №98

I felt like I was greatly taken care of. Thank you.

Mi
Review №99

Recently made a purchase at First Team Chevrolet and have nothing but positive words to describe the experience.Our product specialist could easily explain the benefits of different features. Very knowledgeable and asked enough questions to provide examples relating to our intended use.We called ahead to share vehicles of interest and was greeted by the sales manager, who had already pulled them aside. Great level of professionalism.Lastly, could not have asked for a better experience with the finance manager(words rarely spoken lol). He made an effort to get us the best terms possible with a professional attitude and great personality.This was my third vehicle purchased from the First Team Group and all transactions have been to this level. The consistency I have seen working with them over the last 10 years is a direct reflection of quality and values driven management.

Da
Review №100

Daijha was a wonderful salesperson! She took her time to make sure all our needs were met with a great vehicle to fit our growing family all while making sure our budgetary needs were met as well! It was a smooth stress free process for my husband and I which is a first for us when it comes to purchasing a new car ! We will most definitely be back in the future thanks to her !

Information
100 Photos
100 Comments
4.4 Rating
  • Address:1073 W Mercury Blvd, Hampton, VA 23666, United States
  • Site:http://bit.ly/355Tkqv
  • Phone:+1 757-269-9559
Categories
  • Chevrolet dealer
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
  • Car leasing service
Working hours
  • Monday:8:30am–8pm
  • Tuesday:8:30am–8pm
  • Wednesday:8:30am–8pm
  • Thursday:8:30am–8pm
  • Friday:8:30am–8pm
  • Saturday:8:30am–6pm
  • Sunday:Closed
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