They were very helpful and empathetic to my situation. I did not get a lot of money for my jeep, but after flood damage it wasn’t worth much. I know they did their best for me and the whole operation went smoothly start to finish. The tow truck driver showed up with the check in hand and I had no issue at all cashing it and getting the promised amount right away.5 star service in a really tough situation for me.
I attempted to sell my vehicle to them. They gave me a window of 1 P.M.-5 P.M. on Tuesday, May 4, 2021. They never showed up. When I called (5 P.M. same day) to inquire on what happen the receptionist that answered the phone said, I dont even know how your call got through because we are closed. Just call back tomorrow to reschedule. Then hung up on me.The tow company called me the next day (Wednesday, May 5, 2021 @ 12:10 P.M.) to tell me they were in route. I told the man that I was not home and he said, Okay and hung up on me. Later (May 5, 2021 @ 2:29 P.M.) that day Martha called me to tell me that the tow yard told her that I was not available (in attempt to push blame on me). After I explained what happened Martha apologized for my experience and I agreed to give them a second opportunity (against my better judgement).They gave me a window of 8 Am-12 P.M. on Thursday. They never showed up and never called. So, if you have time to waste, this is the company to call. I personally do not recommend doing business with them. Very unprofessional, inconsiderate, and rude. Martha was the only kind person i interacted with and I hope she finds a better company to work for because she has potential but they are casting a shadow over all that she does.
Very prompt communication, very fair price, quick on the pickup with good communication, and the check cleared so the money was good. Would definitely use again.
Professional business and helpful agent Anthony Martinez gave a great offer for my vehicle. Will use again if needed. Thank you!
Very good made a good offer.
I was very satisfied with the services I received.
Long wait, cold food 🚮
Easy and quick
They will work with you.
Terrible customer service! Reps are rude and hung up on me
Loved Them
These ppl told me that they were gonna give me $5 for my car. My car runs & they talking about $5 ..where they do that @???..NOT HAPPENING! !!