Was well taken care of by Lauren!Very professional. Very helpful! Couldnt have asked for a better experience. Fast an knowledgeable. Saved me some money! Also showed me all my options before i went through with the policy. Couldnt be happier with my new insurance!!Thanks Lauren!!
Lauren is a gem. I just recently purchased renters insurance and she was the representative who helped me through the process. I never even had to dial the number to set it up. Lauren pulled up my information from a quote I had started but never finished and gave me a call right away, it was perfect timing. The whole process took less than 10 minutes. I then had to make an address change due to a complication with my apartment complex. When I called, Lauren immediately recognized who I was and changed the address for me. That phone call was literally less than a minute. I am very pleased with my service. State Farm has never let me down. Thanks for your outstanding service Lauren!
Great experience here! Miranda was super helpful and very responsive. I was able to get my renters and truck insurance, with higher limits than i previously had for a little less money than i was paying with a second rate company. Super happy with them!!!
Cannot overstate the professionalism, enthusiasm, and efficiency with which Lauren Donner handled our moving our policy from another company. Not only that, but she was able to improve our coverage considerably at no increase in cost. Ms. Donner would be a terrific asset to anyones team. So glad to have been referred to her and so glad to be with Thomas Vinson State Farm.
Brandee and Thomas were extremely helpful explaining how I could benefit from improving my policy. They also assisted with easing my discomfort with my flood damaged truck. Even after I filed the claim with corporate; they still assisted me with calling, explaining, faxing and walking me through the process of finalizing the total loss claim. I had a great session with Brandee, she stayed pass her scheduled time off to ensure I was taken care of. Phenomenal customer service.
Lauren is the best. I had terrible coverage through someone else and she helped me get triple the coverage for under the price of the previous place! She made it super easy for someone like me to understand as well! Definitely will be telling everyone!
I am new to State Farm and many may be able to relate to how scary it can be changing insurance companys. Miranda made it super simple and explain everything so clearly. She was very knowledgable about everything and made sure that I got the best deal with the best possible coverage! I am so thankful to have been assisted by her and I recommend anyone looking for better rates that they request to talk to Miranda at Thomas Vinson State Farm location!!Thank again Miranda from State farm!!
After countless sightings of web ads telling me that I was overpaying for my car insurance, I finally clicked. Then Brandee called and although I almost always screen unknown callers I answered this particular call. I’m so glad that I did. Brandee was fantastic! She was a very good listener and her pleasant personality was so refreshing! She was knowledgeable and she answered fully and clearly every nit picking question I threw at her. The offer she presented to me was much better than my current policy. I was astonished at the savings Brandee found for me and without compromising my coverage. In fact, my coverage improved. What a great experience. Brandee, you were a pleasure to work with and I send you many, many thanks for your time today.
I have been going to this State Farm location for 10 years and I will never leave. They still believe in honest and friendly service! Thomas Vinson makes you feel like you have known him for years. And Beth Ferguson, the office manager, wont let you leave till your happy! And you wont get the pushy sales pitch!! Easy 5 Stars!
The staff at Thomas Vinson and State Farm made switching insurance companies extremely easy. Brandee was amazing and she helped me every step of the way. She took the time to answer all of my questions and explain everything I needed to know. I would highly recommend them for all your insurance needs!
Miranda is a very professional and empathetic person. She understood my problems that I was having and worked hard to resolve them. I would recommend this Company because of the way that Miranda treated me. She is a valuable asset to your company. Thank you Miranda!
My husband and I had a great experience moving our insurance over to State Farm. Our agent was informative and guided us through our options without overwhelming us with information. We saved a ton of money bundling and switching all of our policies and managed to increase our coverage in some areas. We are so glad to have gone with him and love knowing we are with someone who truly cares about our best interest.
Recently worked with Miranda on my motorcycle policy, she was very pleasant to work with and patient throughout the process to ensure I received the best possible policy. Highly recommend calling in and letting them work the numbers for you.
Thomas my new state farm agent was very helpful and showed me a lot of insights and save me a lot of money.
Had a wonderful experience with State Farm! Lauren donner was very helpful and professional. Took care of all my needs. Could not ask for better service! Thank you!
Today was the first time I met my new Statefarm TEAM ❤ You guys with all my ❤. With the great and awesome customer service you guys delivered wishing nothing but the best in your endeavors. Happy Valentines Day ❤❤ to all of you. Please go and support my wonderful Statefarm TEAM ❤❤
Great service and saved me a ton of money
So glad I decided to shop my car insurance policy around! Brandee was incredible to work with!!! She was super responsive and professional. She was able to save me money... enough to easily make the move! Most importantly she wasnt pushy and really tried to understand what was important to me for my policy! Thx Brandee I look forward to working with you!!!! Give Brandee a call and let her help you out!