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George Ibert Jewelry & Gifts
1665-12 SW Railroad Ave, Hammond, LA 70403, United States
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George Ibert Jewelry & Gifts

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De
Review №1

Best Jewelry StoreI wanted to update my engagement ring setting to better fit my wedding band guard, but I didn’t know what I wanted. George and Davis were so knowledgeable and provided me options and examples that exceeded my expectations. A selection was made and they contacted the manufacturer to get a drawing customized to match my wedding band guard, along with the cost. The drawing was everything that I wanted and the price was very affordable, especially since we are senior citizens and are on a fixed income. My wedding band guard was sent to the manufacturer to make sure that his design lined up with my guard and fit perfectly. The end result was more than I dreamed of. I have dealt with many different jewelry stores in my lifetime, but I have never received custom care like I did from George Ibert Jewelry & Gifts. I’m a customer for life! Thank you George and Davis for my beautiful ring.

Me
Review №2

I recently had my ring repaired at Ibert Jewelers and I cannot say enough about how happy I am with Mr. George and his staff. Everyone at this store is super friendly, very helpful, and the craftsmanship is extraordinary. Thanks Mr. George for my beautiful ring!

Ta
Review №3

Went in just to have my finger sized. Employee was very knowledgeable about her craft and was really helpful. Didnt charge me. Will definitely shop this location in the future. Nice people!

Fr
Review №4

Quality service. They repaired my Omega watch band to its original condition. True experts in jewelry.

mi
Review №5

Excellent service xs products. Great place and i will be back

Ma
Review №6

Since moving to Ponchatoula 20 years ago, my husband and I have made every large and small jewelry purchase as well as wonderful wedding and other gifts from Iberts. We have been well pleased with each and every purchase. Although we normally deal with Davis, everyone there is just so wonderful to deal with, always so friendly and caring. You cant go wrong dealing with this local business who knows their craft and is so willing to help in any way they can to ensure that you are 100% satisfied with your purchase and your experience. We love the them, theyre wonderful!

B
Review №7

Went for Pandora items found store to be very helpful and made my purchases.

Gi
Review №8

Great place....great people that help...

B.
Review №9

Mr. Ibert is very professional and very friendly. I purchased a bridal set from him. He went out of his way to accommodate me and the timeline I had. Highly recommend doing business at George Ibert’s Jewlers.

Re
Review №10

Great suggestions. Very patient and helpful. Loved our experience and highly reccomend them for virtually all jewelry needs.

B.
Review №11

I had a cracked ring from a resizing that a previous jeweler had done and this shop had a decent price, very good turnaround time frame, and carried a warranty for their work. The price was a little higher than I would have liked, but considering the quality of workmanship it was well worth what they charged. Its been six months and the ring hasnt had any issues. I would use their services again if I ever need it for one of my other rings.

Da
Review №12

Very friendly and helpful, if you are in Hammond LA stop in.

Le
Review №13

Mr. Davis, I wanted to say thank you so much for all of your help! I certainly, from the bottom of my heart, appreciate all of your knowledge, expertise and patience with both me and Kerry. I was a nervous wreck, and Im not sure why but I am so thankful that you soothed my soul during my prior visit and our visit. I can assure you of one thing, that just from this whole experience I am FOR SURE going to be not only a return customer, but a life long customer as well; both of us will be. Everything you did to help me in this whole process was very much appreciated, more than you can ever imagine. Finding love again after a failed marriage of 22 years was one of the toughest things I have done, but you made this transition into the next phase of our relationship so easy for both of us with your knowledge, advise, guidance, recommendations and professionalism. Know that we both are very grateful for all you did, and after all it was a job well done with two very satisfied and happy customers and an amazingly beautiful custom ring!!Many thanks again!!

PR
Review №14

Great customer service I will use them again

Pa
Review №15

Not being a big jewelry purchaser, I was still treated very well here....Davis is a good man and a trustworthy salesman....He always gives you a lower cost option.....The quality is exceptional !!!

Er
Review №16

Mr. George & the staff are simply amazing! They were exceptionally accommodating, friendly, & generous! I’ve often purchased jewelry for special occasions & I will continue to be a lifelong client! Thank you for amazing quality & knowledgeable service!

Ca
Review №17

I have know George and Yvonne Ibert for about 40 years. I am honored to call them my friends and their jewelry store is THE one to go to for all your jewelry and gift purchases. I have made many purchases over the years and have never been disappointed. Their staff is so courteous and helpful and it just feels like home.

Je
Review №18

I highly recommend George Iberts for your jewelry needs! We bought our wedding band here and needed it by a specific date and sized down. They had it ready before the specified day and was a perfect fit! Very pleased with the customer service, trustworthiness, quality of jewelry and timely repair turnaround! I will definitely using them for all of my jewelry needs!!!!

Ma
Review №19

Wonderful place and extremely friendly folks! They will help you every step of the way with any of your needs! Beautiful jewelry of all types. No need to look elsewhere.

Da
Review №20

Very good service and very knowledgeable on there products.

Sa
Review №21

My husband bought me a Pandora bracelet and all charms from this jewelry store. When it was stolen, he returned and bought the entire bracelet again. We have since purchased other Pandora bracelets for our mothers. I recently went in to have a sterling silver wedding set sized down that was custom made out of state. It was 6.25 and I needed it to be 5.5 due to weight loss. The lady tried to talk me out of getting it sized because the cold weather could be making the ring seem to large. I told her it had fallen down sink at work and was to big before cold weather was here. She looked up our account and said no problem. When she handed me the ticket it had due at pick-up $0.00. I thought this was due to the fact that my husband and I had looked into purchasing Christmas presents there a few day earlier with some one else who wrote everything down for us in computer. In fact he was the one who said to come back and get rings sized. When I went to pick up my rings the lady told me it was going to cost $96.00. Needless to say I was floored. My quote of $0.00 just went to $96.00. She said it was because it was rhodium plated and that costs more. I told her the rings were not rhodium plated and they sized down the rings, which meant taking and keeping silver. They did not add any to the rings. She just stood there. I paid her. We will not be returning for any future purchases. They do not honor their own quotes and then lie as to way.

Me
Review №22

Mr. Davis and Mrs. Anita were extremely helpful and very kind. I go to George Ibert Jewelry often and I am always greeted with a smile and answers to any questions I may have. I highly recommend Ibert’s for all your jewelry needs and wants!

Da
Review №23

I can not rave enough about George Ibert Jewelry & Gifts!!! These folks know the meaning of true customer service and satisfaction!! Please, if you are in the market for fine jewelry & gifts, do yourself a favor, make the drive to Hammond & visit them!!! They are an absolute blessing to do business with! ❤

Av
Review №24

Was shopping around the Hammond area looking for a Pandora bracelet and charms for my Wife. Zales and Kay didnt have anything and I stopped by here. Melody was extremely helpful and knowledgable about the entire Pandora collection. God bless her and her family. Thank you Melody!!! I will be coming back.

Le
Review №25

Excellent customer service

Ga
Review №26

Mr. Davis and his staff are so helpful! This place makes you feel very at home and doesn’t pressure you into buying anything. I definitely reccomend them!

Sh
Review №27

Beautiful items. Friendly, competent staff.

Ti
Review №28

Beautiful Store, great bridal selection, so much to choose from! They had excellent service and a super knowledgeable staff. I am definitely getting my ring here. They also had a super huge selection of Pandora jewelry, which is my favorite

St
Review №29

Me and my wife came to George Iberts to get a wedding ring and we had an amazing experience. Large selection, high quality and the staff was very helpful and kind. If youre looking for jewelry, an engagement ring or wedding ring I highly recommend George Iberts. You will not be disappointed.

Su
Review №30

Ibert’s is the only jewelry where I shop!George and Yvonne and their staff are very friendly, knowledgeable and helpful. All merchandise is of the highest quality and they provide free, beautiful gift wrapping. But most importantly you know you can trust them!I just did some Christmas shopping this week. They had just what I was looking for— Mignon Faget pendants for my granddaughters and they made me feel like family!

Jo
Review №31

Great friendly staff. Nice selection of Pandora.

sh
Review №32

Wonderful place to shop and visit with owners who are just like family. This business is a great asset to our community.

Pa
Review №33

Mr George and his staff are great!

Ma
Review №34

Ms. Anita is the best, she always takes care of my needs. Very professional.

Da
Review №35

Fabulous, fantastic and so much fun to shop in this store!Excellent service, wonderful experiences and superb Merchandise.

Je
Review №36

Great People (Owners/Staff) Friendly, Knowledgable, and Great Merchandise. They always go above and beyond.

Ly
Review №37

My family has been shopping at Ibert’s for the past 12 years. It is always our go to shop for beautiful gifts. We love that they have custom pieces along with Pandora and Migon Faget. Customer service has always been delightful.

en
Review №38

Lovely place with friendly staffNever felt rushed or pressured into buying anything like some other jewelry places

la
Review №39

If you are looking for professionalism and expertise in Hammond, Iberts is your place. I was asking for an extremely specific engagement ring and George and Davis would not settle for anything less than my 100% satisfaction. They considered my style, price range, and jumped through MANY hoops to make my dreams come true. I could not have asked for better service. I will be an Iberts customer for life! Thank you, George and Davis, for everything!

Ni
Review №40

Go elsewhere.....I just recently bought a Pandora ring from George Ibert Jewelry for my girlfriend and Is anniversary, last week actually. I bought a size 5.5, the smallest they had in stock. They said if it didnt fit her right, come back and theyll resize it no problem.So, ring is too big for her finger. Okay cool, well go get it resized no problem like they had told me. Before I drive back there and waste gas, I call to tell them Id like it to get a smaller size. The lady on the phone says its gonna take a couple of weeks for that. Oh, cool. I just bought it for my girlfriend to surprise and shes all excited to wear it and you tell me I have to wait WEEKS just for it to be resized?I said no. I get in my car and drive back over there. Funny, the guy tells me they can resize it and have it back to us by Friday (2 days later). I said fine. She tried on the 5 sample they had and it fit great. I go back today to pick it up, and drive back to school to give it back to my girlfriend and suddenly a 5 doesnt fit her now.....still too big. Funny how when she got sized for a 5 it fit great but now all of a sudden its still to big.I drive BACK over there again and bring her with me again. We tell them it is still too big. They seriously try to tell us that its a big ring that weighs a little more so its supposed to twist around her finger. Umm...NO. The ring should not just slide right off like that. So here we are, aggravated and frustrated having so many problems just to have this ring fit right.The young girl at the counter starts getting an attitude with us because were upset that we have to go through all of this trouble just for a damn ring to fit her finger. Just because were upset, does NOT mean you get to fire back. We are the customers. And after all the problems weve had getting this ring sized right, you better believe we are gonna be upset.She gave us a few options....either resize the ring again, get sized balls (whatever it is), or get a ring guard. After the young lady at the counter was rude enough to us, we decided to get the ring guard. They said well have it to you right after lunch, well give you a call. Well, 4:00 comes by and still no phone call back from them. So I decide to call them and ask if its ready, and the gentlemen says yes. Okay....thanks for NOT calling me like you said you would, I had to call YOU. Aggravating again.Heres the best part, I drive back over there AGAIN (I lost count at this point, Ive been there so many times) and walk inside. One of them says back again? YES, I AM BACK AGAIN. Because it couldnt get done right the other 2 times.The young lady hands me the ring and shows me the ring guard they put on it. It looks good. How funny is this? When she hands it to me, she looks over at the older gentleman and asks we charge $12 for ring guards right?Are you freaking kidding me.....? After everything Ive been through, all the wasted gas and time, after the rudeness and unreliability, youre gonna charge me for a damn $12 guard??? WOW. Im beyond pissed at this point. Poor customer service. Im a broke college student who paid a pretty penny for that ring. I couldnt believe she wanted to charge me for that. After all the trouble Ive been through!!! At least the gentleman stood up and said not to charge me because Ive been through so much trouble. So to the young lady who wanted to charge me for that just because my girlfriend and I came in upset about all the trouble, yeah, you dont treat customers like that. Thats absolutely terrible.So, if you need anything Pandora or just anything jewelry, I suggest you go elsewhere. They have poor customer service, the lady was rude, they are unreliable, and a waste of my time and money. Ill bring my business elsewhere. Im very willing to drive out of my way to Slidell or Baton Rouge for jewelry. Never again.

ki
Review №41

If you want repairs go elsewhere.i took my fiancees engagement ring in to be fitted and sized, as it was a bit too big at 6.the girl at the counter sized it at 5.5, and 4 days later we picked it up. it was still too big, but it was easter weekend so we took it home.we brought it back to be re-fitted/sized and we were told 5.25 would be perfect.i pick up up without inspecting it. my fiancee sees it and asks why it had a crack? they did not fully seal the ring in the back, and the front was real rough. the lady at the counter said im so sorry, but small details like this do get missed small details on a $3k ring? i dont think so.so its gone for the 3rd time. i was told to pick it up 2 days later in the morning. i show up at noon and am told itll be an hour, the engraving needs touched up. so at 450pm i come in to get it, and am told he is just now putting it in the machine.so there i am waiting for 20mins in a closed store. when i receive the ring the engraving looks like somebody with the shakes engraved it, and there are no spaces between the words, so now its just a string of squiggily letters all the way around the ring.

St
Review №42

Great customer service

De
Review №43

I would trust no one else with my jewelry. Nor shop anywhere else!! Quality!!

Bo
Review №44

Love this place- excellent customer service!!

Hi
Review №45

Mr. Davis is great and so helpful!

Do
Review №46

Amazing and fast service!!! The people here are awesome!!!!!

jo
Review №47

Nice jewelry store

An
Review №48

Good prices

Pa
Review №49

When only the best will do!!!!!

Ti
Review №50

Jewelry

Information
81 Photos
50 Comments
4.7 Rating
  • Address:1665-12 SW Railroad Ave, Hammond, LA 70403, United States
  • Site:http://ibertjewelry.com/
  • Phone:+1 985-345-1175
Categories
  • Jewelry repair service
  • Corporate gift supplier
  • Costume jewelry shop
  • Gift shop
  • Jeweler
  • Jewelry designer
  • Jewelry engraver
  • Jewelry store
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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