Would not recommend going to RAM Computer Services for computer repair unless you are knowledgable of computers. I feel that I have an average understanding of how to navigate through windows, storing data and web browsing RAM agreed to upgrade to Windows 10, replace the battery, and back up my stored personal data on a terabyte external drive. At first, they only backed up pictures. We had talked about picture storage methods in addition to backing up on the external drive which I provided. When he was going to charge me $80+ for backing up photos only, which I could have done, I reminded him that there was much more to be backed up that I was unable to succeed in doing. So he said he would back up all documents and photos. I picked up my laptop after paying $220 with instructions to call back with laptop turned on in order to set up for remote support if there were any issues (I am not familiar with Windows 10) and for future support.Within 2 hours of returning home last Friday I called and left a message. Also on Monday and Tuesday of this week. Still no return call from RAM. There is an error message that my laptop is unable to backup to my external drive, I unable to find my printer, and have not support. I normally can spend time resolving issues on my own, but basic. Communication with the RAM representative was difficult and now apparently non-existent. I will have to find another computer support service.
I have been looking for a new laptop for some time. It is so very overwhelming with all the different types and brands available. Ron listened to what I was looking for and made a couple of recommendations that were perfect for me. Thanks Ron for all your help!
RAM Computer Services has served us well for several years now. When we have an issue they are always very quick to resolve it.
It took them a week to solve a charging problem that I had been trying to solve with my laptop for the past 2 years. They maintained excellent communication with me throughout the process, and told me exactly how much it would cost upfront.Their prices are also very reasonable. I would highly recommend them for any problem you might have with your computer. Great service!!
The management of our daily operations relies heavily on information technology. With one corporate headquarters and ten regional offices, Ram Computer Services has become our in-house IT support team for just about everything from setting up new user profiles to helping us manage our CRM platform. These guys are amazing!
Rams services are handled properly and expeditiously. They are professionally personable and meet a high demanding business IT needs. I would recommend without reservation. Great Team!
You dont usually get great customer service from IT people but that is not the case with this company. Every single time. They have been most helpful no matter how big or small our question or request is. I highly recommend this company for all of your IT use.
Ram Computers has a team that their primary goal is to solve your computer issues. Very close to that primary goal is excellent customer service. I do not hesitate to call Ron and his team at Ram Computers when I need technical assistance.
Ram Computer Services is a great local company. I like their Virtual IT Department concept where companies can outsource computers and network support to them knowing that it will be done right.Bill
What a great team at RAM!! They never let you down. Need help with computers, software; call them. You wontt be disappointed👍👍
Ram has provided the City Court of Hammond with excellent service for more than a decade. They are quick to respond to any issues that arise with our network and machines.
Took my MacBook Pro in to repair the hard drive. Got my MacBook back today and it feels like a brand new computer. Also the price was very reasonable. I highly recommend anyone with PC issues in this area to contact Ram!
I depend on my home computer for both professional and personal reasons, so it was not a minor issue when I suddenly found myself unable to use it because something was wrong and I had no idea what. I took it down to RAM Computer Services, explained why this was putting me in a really terrible bind, and was delighted to have my computer functional again much more quickly than I had hoped for. They were able to tell me what was wrong in a way I could understand and didnt charge me an arm and a leg to fix it. I will absolutely run straight to RAM the next time I have a computer problem.
Great company to work with. Always willing to help solve any technical issues and good customer service.
Very knowledgeable and friendly staff. Always finds a way to solve your technical issues with ease and communication.
They went above and beyond to not only insure my computer was repaired before the weekend, but also that my data was completely backed up. I would recommend these guys to anyone with computer problems
Ron and his staff at RAM Computer Services have been our IT company for 14 years now. They offer fast, friendly and reliable service and are always available to help with any issue, no matter how small. They are willing to work around our schedule for any updates or upgrades by performing those after hours or on the weekend which is a huge benefit. Andre G. Coudrain for Cashe Coudrain & Sandage, Attorneys at Law
Gr8 place 10/10would computer repair again
Good place saved me money!!
They are always courteous and helpful. They really know their stuff.
Complete and accurate advice and simple repairs at little or no charge. Im almost anxious to have them deal with a real problem for me.
Okay but weak on customer service.
Prompt Service
The service was ok
Very knowledgeable and helpful
Ram Computer Service always provide provides excellent services. They are a local provider that you can count on.