This the type of “NASTY work and finishing they do at this place” disgusting!The Person who assisted me “Jenny” was rude and in a hurry. Ur suppose to come here to relax and enjoy, this was nothing but tension and bad manners. It is not the way to treat customers. I’m paying for a service so that means I AM THE BOSS, and I want things done the way I like it, (not the way she likes it) disgusting attitude, complaining about a customer in front of them in her language which by they way I’m fluent on it, because I’m polyglot!First time at this location and last. She should take a course to gain some skills to manage situation to her best of her abilities, “abilities” she lacks of.I felt I wasted my money and my time. Horrible place, don’t wonder now why they have bad reviews, everything makes sense now. Lazy ppl working there with zero diplomatic skills.

The place is good and clean. Even thou I made an appointment they did not respect my time. Will definitely come back because the technician was awesome. Her name is Lili.

Today was my second time getting my nails done with Cindy. I made a appointment so no need to wait . I tired something different from my French the first time and I luv it. I came back because of Cindy and also I noticed how clean they were . I was the last one at the salon the first time, and I noticed how they moved the pedicure chairs to really clean and disinfect. And with Covid that made me a return customer. And my nails look amazing. Thank you Cindy

I would have to agree with the upset customers below.The level of how unprofessional these guys are is unreal. They have no respect, and ironically its the owner/manager who is the worst. You would think its the opposite, the owner helps solve problems and respects the customers. I also am in customer service so I understand the difficult customer/clientele situations but here its just rude and Im honestly not sure why I continue to come back. My advice is to go elsewhere if you can. I wouldnt waste your time or money here.

Very unprofessional, abusive! Physically hit my leg and I had to tell him to stop in the middle .Ended up with half a pedicure and not manicure. Worst place I have ever been. Avoid this place!

You’re better of doing it by yourself at home. The level of disrespect is at a whole other level. You’re being treated as a begger, and everything is a favor.Me and my wife showed for our appoinment, on time.After half an hour of waiting they were ready just for one of us.When asked how was that possible, and that this is not right, the owner/manager( this very unprofessional guy) told us that if we dont like it, we can go.After being a customer at this place for over 5 yrs.

The lady was very rude to me. Not even say thank you after tipsing her…. Not pleasant at all…

A very disgraceful place. This nail salon has no etiquette and provides poor quality customer service. I was yelled at by one of the male nail techs as he was doing my manicure. Uncalled for and extremely rude. I don’t understand how these employees and owner can run a business in such a way. I never even got to finish my manicure because I was in shock that this gentleman yelled at me like he did. I am very keen on quality work but I am even more attentive of how a company upholds their professionalism and customer service. This nail salon gets a 0 rating in my book.

My pedicure was sloppy and rushed when I got home I noticed my toenails weren’t properly painted you could still see my bare toenail not painted on the corners got nail polish on my toes

I have been coming here for over two years. I was happy to find consistent good nail service. However my last 3 visits have been very disappointing. These are my nails after one week of doing dip powder. They started to peel two days later and my edges were very rough. Their prices are not cheap and I expect my manicure to last a bit longer without falling apart.

I have recommended this place faithfully over several years and my friend and I have noticed a downward trend in service and quality the past several times. You will see there are many reviews stating something similar. The appointment was made earlier in the day for 3:30. After waiting for almost 45 minutes I decided to approach the manager because I had another appointment to go to. She was very condescending and defensive and told me that waiting for my appointment is normal and okay.Im okay with the poor explanation but I am not okay with the way she spoke to me and the lack of professionalism. I tried to explain to her that they should account for the proper amount of time for each appointment instead of trying to pack in as many people as they can and whoever they dont finish will just have to come back.when I tried to get her name so that I could speak with her Superior she refused to give it. When I told her I would make a review to find out who her boss is she decided to give me her name when she said it was Joanna I really didnt believe her. Especially since she still refused to tell me the name of her manager and refused to give me a phone number to contact. I even tried to offer them some constructive criticism but she was unwilling to listen and unwilling to even let me finish my sentences. She really wanted to maintain her Superior attitude which wasnt helping the situation at all.if youre going to come here and you like the atmosphere then come when its absolutely dead because if its busy you will have the worst experience. they are always in a rush and many times they dont truly understand your english. I hope somebody from the hire management sees this as they really need to work on communication with customers that have appointments. It is just a simple phone call to say that they are running late.It is such a shame that a well decorated location has very ugly management. I can only imagine what the employees get for their treatment. Buyer beware.

My husband is given a wonderful pedicure every time he goes. Jenny is the best.

I always go to Vu. He is great!

Elegant, fast service, clean and convenient place. Loved it!

Nails were missing polish in spots, and the polish was all over my skin and cuticles.

Great, Super Clean place .Very good service

The owner is super nice! Went out of his way to help me find a specific color I was looking for. Great customer service and high quality mani/pedi. Definitely recommend!!!

The place is dirty and the management is very rude. We had an appointment at 6:30, but they made us wait till 7:30 without any explanations or excuses. We had to leave without getting any services.

Personally I have never had an issue with this place, they are pros and doing nails!

I have been going to this place for over 4 years now and kept coming back because of of 2 people who are very kind. However management is terrible and treat customer poorly, and this time it was my turn. The lady who did my eyebrows enters the room very angry and starts basically ripping my skin out of me; once she is done I check my eyes and she has taken half my eyebrow off, I left super angry super disappointed. I have seen her being extremely rude to other customers and now to take half my eyebrow off it’s just not acceptable. Do not do your eyebrows at this place. And they just lost n over 4 year customer.

Didnt love the fact that they didnt do a full manicure when doing dip.

Absolutely horrendous experience. Ive been coming here for YEARS and its always been a nice treat to be pampered. The past two or so years this place has become more like a factory line. There used to be more space and they would pamper your nails now, they want you in and out as fast as possible. I came here at 5:10 and was told to wait 30 minutes with my sister for a nail fil. We didnt get called until 6 pm but we didnt complain or fuss at all. The lady was running through my nail treatment. Finally she was about to put polish when she says, out out you pay now I want to go home go pay now quick I said oh I would like to pay for my sisters as well and her nail technician said not to pay now so my technician said, fine pay later quick so she painted my nails. Immediately after with no nail drying or lights she says I go home pay now be careful so I take my card out of my wallet and give it to the manager and I smudged the side of my nail and my nail technician says, be careful I tell you be careful now you ruin nail why you no listen to me? So I said how was I supposed to get my card out to pay? She just said, your fault you no listen to me the manager didnt even care. The nail technician threw a paper towel and started going off in Vietnamese before just walking out. Never have I had this problem. The manager said nothing didnt offer to fix the nail or apologize. I said isnt there anything you can do? I felt bad to ask but the manager looked at me and then continues what she was doing without even responding. So I continue like excuse me that was rude its not right that a customer gets treated like that, she looks at me and says not my problem and continues working. She was there the entire time. I dont know what was worse the manager ignoring me like a 5 year old child or how the nail technician rushed me through the whole thing to go home which was not my fault I had been on the wait list. To be fair another nail technician saw the whole thing and offered to fix my nail. He was the only decent person there. Will NEVER go again. Please see other reviews they are so terrible and not worth the money. I wouldnt go there for free seeing as it means being treated like dirt. Ive never left this long of a review if that tells you anything

My husband and I have gone to a few Venetian Nail Spa. This time we decided to go Gulf stream. We went in for a pedicure and I also needed a dipping powder manicure.... Victoria did my husbands feet and he was very happy. Tan did my feet and hands. He was great as well. We loved the ambiance and music was just right. I liked it the only thing was that this particular venetian does not have matching dipping powder and pedicure colors that match. You have to find something close... 😞 My nail color was far from close.

I went to get my toes done with my mother and decided to bring my partner back to get his done.. He loved it and I ended up getting my nails done too.

I feel like a brand new woman when I leave I love how they take their time with you.

Do not get in their text listing: I repeat, DO NOT give them your number. Years late I still do not know how to get them to stop texting. Now this is SPAM

I would have given Zero stars.I called prior to coming and made an appointment with Marley #10.Upon arrival I was met with a gentleman who could not communicate with me due to language barriers.Marley was working on pedicures and I asked to be taken care of by her. The gentleman later told me Marley does not do “powder” manicures. (Although she literally just did mine two weeks ago).He proceeds to take my coats off and ask what color I wanted. I asked for chrome he said no, I asked for matte he said no. He talked to a woman who yelled at me and said no chrome and yes to matte but only for dark color shades.I chose an army green only for the guy to come back and say the color was marked wrong they do not have it.Before all this I told him “please let me just get a pedicure I’ll go to another salon that has the products I like elsewhere”.After 40Minutes of nothing and arguing, I asked him can I just pay for you taking the coat off of my nails and he charged me $25 (the price of a pedicure) when I got no work done and poorly treated.Do not recommend this place... which sucks bc I lover he Venetian nail salon in Coral Springs.

Terrible place they spent half the time talking about you don’t waste your time overpriced with attitude

I made appointment for a gel manicure and I am very happy with it. They are meticulously cleaning and making sure social distance is kept. My last manicure somewhere else was peeling after a week, so I changed to Venitian. Will get mani and pedi here next week.

I have been there twice and I was attended by Andy hes done my pedicure with acrylic nails on my toes . he awesome he makes me feel so comfortable, not only does he do a great job he is friendly funny and very professional. Also the place is beautiful and everything is so up-to-date and modern I also feel welcome when I come in they have complimentary wine or water if you like and its just such a relaxing place to be at

Excellent pedicure by Tyler

My pedicurist is AMAZING!! I have been coming to her faithfully for 2 years and she always does a great job.The 1 star is however for the female owner. She is always super rude & agitated. I noticed that other patrons don’t even interact with her, they’ll either speak with her husband or go straight to their person. I have also followed suit & manage to avoid her for the most part. Her husband is always friendly & kind. There used to be 30 techs and there are now 15.. I understand not everyone is personable but if you’re going to present yourself this way in front of customers it may benefit you to stay in the back.

This was my first time here and I must say the place was gorgeous, I had a gel manicure and pedicure and Daniel did an amazing job. My boyfriend also had a manicure and pedicure and Mimi did such a great job as well. I highly recommend both of them. I cant wait to go back :)

Absolutely awful... the nail tech rushed through my mani and pedi and ended up cutting me pretty badly! I started bleeding and she just kept going like nothing. She also did such a quick polish job that she got nail polish on my skin and didn’t remove it. I would not recommend going here. You should check out the other nail salons on US1 or Hallandale Beach Blvd.

Best place ever!! Love the complimentary wine..

Good spot. Relaxing, clean, nice atmosphere. I dont have a regular tech. They are all good. I dont have any complaints, just praise. Well worth the money.

I come every 2 weeks. Daniel is amazing. HE GETS 5 STARS. I only go to him. Just a word of advice stop talking about people in Vietnamese. I put on Google translate and Mimi and the manager always laugh and say something inappropriate in Vietnamese when I come only for him for my appointments. I guess its funny to them that I only want Daniel to do my nails...Mimi did my nails 2x...HORRIBLE.

When you’re on vacation and you walk Into a nail salon and they do a phenomenal job 😍Also, prices are very reasonable!

I work very close to this Venetian Nail studio and because I usually go to the Coral Springs Venetian Nail, I thought it would be fine to visit this location. I scheduled my appointment 8 hours in advance however, when I got there, I waited a half hour. The reason being they only have a few nail techs who can do dip. I scheduled my appointment 8 hours in advance and I was on time so Im not sure why I needed to wait. After waiting a half hour, I finally received my pedicure, then I was left to sit another 10 minutes for my nails. I was pleased once the service was done however, after a week and half my nails are chipping and coming off. Typically when I get the dip done my nails will last 4 weeks, thats why Im willing to pay more for the dip and why I was willing to wait, however now that my nails are already destroyed, I must leave a very disappointing review. It was a fail from start to finish. Wont go back.

The most Horrible place by far !!Unfriendly staff, extremely high prices and rude costumer service . The female manager needs to be educated about costumer service ASAP.

Great service and price.

This place is a joke ! The most unprofessional employees that talk about you in front of your face in a language you don’t understand.The meni and pedi isn’t horrible just read the reviews here . Do yourself a big favor and go spend your money somewhere else .Plus the manager screams at you for paying with credit cards and not cash .

I never been there but just to some CustomersReviews make me feel that they dont care about the bad reviews, because I didnt see any answers about to apologize or offer a Discount or anything to make Customers happy.

Rude people.. Overpriced and the lady doing my nails didnt even say Thank you after a good tip! Never again! I like the nail salons on Biscayne, friendly, fast and alot cheaper.

Very clean store help is very nice Vu the nail tech does beautiful work pleasant store to go to

I came here on Valentine’s Day for a gel manicure and pedicure to Luxe and I was treated with the upmost disrespect by a manicurist name Jason he was upset because I was asking him how much longer the wait was going to be after the time he told me he had already passed he even stood up and push the other guy completely atrocious behavior last time I will ever come to this establishment I highly recommend go to Anthony Vincent

The management was extremely rude, and unprofessional. My feet were literally left in water that was cold for 25 mins, as I was told that the person who was suppose to do my pedicure had to attend to someone else, this is after I had waited 30 mins. I literally had to leave without getting my pedicure completed. Very disappointing experience.

If I could leave no stars I would. First of all, this place is ridiculously expensive. What you pay for a gel manicure here, you can get a pedi and mani together for that price elsewhere. Most importantly, the owner is the rudest meanest person Ive ever met. They are not welcoming, not nice, not patient. Everyone is in a rush and everyone seems to hate their lives when theyre doing your nails. Also, they cut you every time. Im not cheap, I am willing to pay for good service. This place is beautiful but the service is so garbage its not worth the $70 charge. GO ELSEWHERE!!

Really great only a few bad apples who try to push necessary treatments on you. I once left because a girl told me that the particular color I had on doesnt stay on unless I put a certain base on. When I told her I was already wearing it and it had stayed on unclipped for 3 weeks she told me it wasnt the same thing. But other than thats honestly is a great place

I had a very nice nail technican who took great care to make sure my nails were done to my satisfaction.

The place is very clean, all the nail techs I have been with are amazing! Very great job. My favorite is Josie. Shes very sweet and does your nails with love!

Very nice people, professional, great location, free parking and beautiful nails!!

This place was great and NOW since the last year or so, after the owner sold it, it has soooo gone DOWN. Service is horrible. None speak nothing of English. I don’t recommend it at all.

I’ll never go here . The man who sits in front right on the right hand side by the desk when you walk in is very rude ! He basically caught an attitude because I didn’t get coffin style because it was $7 more I told him I wanted 118 he brought 196 then 181 & proceed to have an attitude while doing my nails . My nails were horrible I’ll NEVER go an get my nails done there. I’ll never give this place my money again!!

Convenient, do not need to make an appointment, moderate prices, ok quality

The first time I got my nails done here they were great. Held up for 3 weeks while I went home for Christmas and even through the last days bowling. The 2nd time I came here I got a guy who seemed very unprofessional and arrogant. The whole time he was doing my nails I had bad anxiety that he wasnt doing them right. Ive had coffin nails many times before and never done like this. I noticed later on he charged me $10 too much and I havent had these nails on for a week and my 2nd one has broke. After reading these reviews Im not sure its even worth going back to complain but I probably wont be going back here again.

In a hurry! Thinking to change this place after many years. Since its opening

Always available and efficient. They do a great job but staff could be a bit more friendly.

Friendly, great service, reasonable prices, I will go back.

Wow! Was in the area and wanted a Mani/Pedi but after reading one NEGATIVE review after another, I decided against it. Surprised because most Chinese places are EXCELLENT!

Horrible place over priced and rude management! save your money and go somewhere else

This place is ridiculous. They are VERY VERY VERY RUDE ! Very sheisty and money hungry !! My nails were off in a few days !! The rude ole man in the front by door try to charge me extra then caught an attitude. Please don’t waste your time here

Dont waste your money!After I called twice asking for an appointment and confirming the price (60$) for nails and toes gel polish.... when I had to pay they charged me 90$ !!!!Johanny hurt one of my toes and cut one of my other completally uneven.She said: it will grow😳Please, I read the reviews and I decided to give them a chance.... you dont need it. Im telling you, dont waste your money.P.S: be careful, they call pedicure when they just put your feet in water. That is it.

HORRIBLE SERVICE!!!! Went there to get my nails done and the women named TINA did a horrible job! Painted ALL WRONG! NOT PROFISSIONAL AT ALL!!!! THEY DONT EVEN SPEAK ENGLISH AND DONT LIKE WHEN YOU ASK THEM TO DO IT CORRECTLY. NEVER GOING BACK TO THIS PLACE AGAIN!!!! ALSO, VERY EXPENSIVE FOR SUCH A POOR SERVICE!!! DO NOT GO TO THIS PLACE!!!

Horrible horrible place. No ones speaks English, the workers are so rude and the management does nothing. The nail tech was only painting half of my nail. When I asked her to please paint all the way to the cuticle, so was so rude started arguing with me and would fix it. I will NEVER GO BACK!!!!

Horrible service a girl named Mimi did my nails she had no idea what she was doing and in four days two nails chipped. I came back on the fifth day then they told me she couldnt do my nails I had to come back later I come back just so allow this woman to fix the nail she uses acrylic instead of gel I tell her That gel is what originally used. she tells me that this is the only way she can fix the nail because gel does not adhere to nail extensions the way the acrylic will hold the tip together. ( I knew it was bull but I wanted to be finished with her) then she polishs The nail and its two completely different colors. She didnt even take off the old polish on my other fingers so they could match. She was completely unprofessional and has no talent!!!!

Some know what they are doing and some dont..u have very sensitive nail beds but ache for days after

Great and clean place, all of the employees are very attentive to your needs and requests.

Great service and friendly staff!

Never Ever..I had really long nails and because i’m Not an usual client, they sent me a trainee..Now all my nails have different shapes and I have short nails

Thanks Nancy, very good care and nice staff

The worst nail service Ive received. Omg, they were so rude like they were doing their job for free😌 I would give 0 star if it was possible. Do not go there, never.

It was very relaxing and beautiful place for manicure and pedicure !!

Worst experience ever. I wish I could post a picture of how hideous my nails looked. Dont waste your time or money... go somewhere else.

Definitely a place to escape.

Best nail experience Ive had. I came here with my bestfriend and we loved it. Very welcoming, very clean, fast service. She had Tina who was super sweet and funny and I had Vu who was also super sweet and got the job done! Everything was so nicely done. I only got a pedicure but my bestfriend got a mani/pedi and everything came out so beautiful. They just scored themselves two regulars! Highly recommended :)

Horrible service!! do not go to this place never. Tan did pedicure for me and he was a rude attitude, I asked him for a better service and He respondes in a wrong way like I was asking for a favor. Im paying for that. It was a terrible expirience.

Terrible nails, the paint was old and left bubbles on my nails. The lady never cleaned the edges even after I asked her. Not worth the visit I can do a better manicure at home

Them be doing ur good as u know ps this pic is not my hand it the art they did

Always great service

If you want to feel like you were beaten to death and leave with your feet feeling the same. Let Gina do your pedicure and manicure. By far the worst service and her mouth will get her in trouble. Not worth the drive for me. Dont go to Gina.

I had to wait over an hour to get a pedicure. Their customer service is beyond terrible.

Made appointment, but they dont honor it. You still wait with the walk ins. Crossing this place off my list

Clean and good service

If I could give negative stars I would. Made my skin bleed from ripping it off in a eyebrow waxing!!!!! Told manager and he did nothing to compensate. I was in legit real pain for 2 days :(

Bad customer service. Cheap products. Wouldn’t recommend getting acrylic or anything else. They use cheap products. You get what you pay for.

They are poorly rated for a reason they do a terrible job man I dont even know how they still in business

Horrible a complete waste of money they give you attitudes and they dont do a proper pedicure or manicure theyre a disgrace to the Venetian nail franchise usually I always go to Venetian to have my nails done but this place is by far the worst you are better off going to your corner nail salon and you will get a better cleaner service.

Rude people !!!!!

Good technicians, but you often have to wait especially if you request a specific tech.

Beatiful nail shop

Good service and high professionals .

First class service, highly recommended!!

WAY OVER PRICED....

I wish i could leave no stars 👎

Very good

They are very rude

Terrible

Best place in town!!!!!!!!!!

Very nice place!!!!!!!!!!!!!!!!!!!!!