Just bought a Dodge Charger from Silver Creek. Im very happy with the car it is in very nice condition, runs well, and it was just what I was looking for. Tyler was incredibly helpful during the sale and checked to make sure everything was working on the car and sent me a video showing all of the car upclose. This was very helpful since I live a couple hours drive away. Thanks again Tyler for all your help!

I was told my car was ready, so I go out to find that the oil had been drained from my car but no oil had been put back in. However, I was charged and told my car was ready to go. I made them fix the issue, and I left. The next week I find out that none of my fluids has been checked or topped off even though I had been charged for that service as well. I had to drive the hour and a half back to this terrible place, and luckily I was given a refund. Never go here for anything! They are incapable of even completing a simple oil change.

Thank you for making this so simple. Clyde is a true pro and gentleman. Really appreciate your follow up and attention to all the details. Joe in the finance department was through and efficient. Very nice and not trying to shove warranties and extras on the back but went through them and moved on. Really appreciate the entire process. If you want a good price and incredible world class service this is the place to get a vehicle. Thank you again

I had an extremely pleasant experience with Silver Creek Ford. It was my first time buying a vehicle from a dealership and Joe Leedgaard was more than accommodating, especially during this hard time with the virus. After lots of conversation and photos of the Tacoma I was looking at, I made the 4 hour drive up to Idaho. He had the truck ready to view up front with everything sanitized. After the test drive I pointed out a vibration I had noticed and Joe kindly offered to help out. Even after I took the truck and the purchase was complete he still promptly answered my emails. Communication & overall customer service was amazing throughout the entire process, I highly recommend this dealership for your next car buying experience.

I received excellent service from Silver Creek. I didn’t end up purchasing this vehicle but the staff was respectful and courteous throughout the process.

Bought a truck and was told it had new parts 2 days later had to replace said parts that i was told were new. Still waiting for them to pay for the parts and repairs. Told they would cover half, well I sure don’t want to pay for what l was told were new.

Friendly, speedy, pricing good, theyre ok with dogs

By far the most amazing people to deal with. Never been treated with more respect(as most dealerships just want what the can get out of you) Im lucky to have found them. Thank you Kurt for your outstanding dealership skills and overall, acts of human kindness getting this girl into her first brand, brand new car! I will recommend you and silverceeek Ford to anyone

Super easy buying experience here. No hassle, no BS. Very knowledgeable about their product (I bought an F150 - Lariat) and very fair on price and terms. Would buy here again. Joe (GM) and Will (F&I Manager) were amazing!

Great service, nice car selection. Thank you !

My far the best car buying experience I’ve had! Joe is the best! Highly recommend!!

I have returned here many times, because the service I receive is excellent!

We were travelling through the area and our diesel truck needed an oil change. We called never thinking they would be able to get us in on such short notice but they took us that afternoon. They were fast, efficient and even checked all the fluid levels, brakes and rotated the tires. We felt the price we were charged was very reasonable. Now we feel safer to continue our journey. Thanks!

Good customer service

Great and painless experience! I purchased two vehicles through them and would highly recommend this dealership!

They are easy to schedule services with and can usually get you in for a service if not the same week for sure the following week. They are very friendly and accommodating. 👍

In inquiring about a car on Silver Creeks webpage that we are interested in learning more about, Tyler Ballard (sales) respond to our inquiry professionally and promptly over email. We ended up working with Tyler through the purchase of the vehicle and really appreciated his no pressure and calm approach. Thank you, Tyler, for your assistance.

Great people... good deal ...I got a nice truck 👍

I had a great experience here getting the brakes done on my F350. The service writer was very upfront with me, kept me informed throught the day, and when the bill came there were no suprises. Thanks guys!

I had a very good experience at this dealership, I had Joe help us and he was knowledgeable and friendly. Buying a car from them was as smooth as it gets. Thank you!

Over 2 hours to switch out my tires to snow tires. Give me a break! Im still here.

My daughter is an unemployed service worker in the valley (due to COVID-19) and she needed her snow tires removed from her Ford Fusion. She was going to take it to Les Schwab but I said no, let’s support a small business in the valley… I called SCF and made arrangements for her to take it in and for me to pay with a credit card over the phone, assuming it would be around $100 at the most. Well Silver Creek Ford charged me $149 to change 4 tires out. I thought that was a little high so I called around. LS was around $100 and the little shop in Carey said it would have been about $80 there. Silver Creek also charged us a hazardous waste fee and they didn’t even keep her old tires. They just lost all future business from my family.

John and the team at Silver Creek Ford provided us excellent customer service. We were hesitant with the car buying process, as we’ve had issues with other companies in the past. But from the first call with John to finishing up the deal they took care of everything and helped to fit us into the perfect vehicle for our needs. I would highly recommend Silver Creek Ford to friends and family or anyone who is looking for a smooth, clean, no hassle car buying experience.

Great service and friendly personnel. I use these guys to service all of my cars, even when they are not Fords. Now they have wifi in the waiting room (and a few better magazines). I have never bought a vehicle from here, so cant vouch for that. But, the service is really great!

I really enjoy the ease of the buying experience with Silver Creek! From being able to test the vehicles up front and having them delivered to me it has been a great experience. Thank you

They are amazing!! super friendly!! Great Experience!! They made it super easy and responded to all my questions ! definitely met our expectations!!!Highly recommend them!

Great experience interacting with all the folks at the dealership. Everyone was extremely friendly on a personal level as well a professional level offering help in all facets of the purchasing process.Car buying is stressful and I felt that I was given a fair price with no hidden expenses and was also given a fair trade in price.Great experience and worth the 6 hr drive from Montana!

I love doing business with this dealership. Their treat you like family attitude is refreshing. Their inventory is growing and now I have many more options to choose from. I appreciate everything they are doing to make the online purchase experience fun. Oh, did I mention they have some cool dogs there too? These guys are a great reason to shop local or fly in and drive home.

Service department was very accommodating, they had my vehicle needs taken of within a half and I did not have an appointment

Very happy! Incredible people at Silvercreek Ford! Kurt made buying a new car effortless! No stress! This not your topical car dealership!Im so happy!

After having a bad experience with the service department, the owner got ahold of me and went out of his way to make things right. Everyone makes mistakes once in awhile, and I am happy to say that they did make things right. They truly do put their customers first.

We cannot thank Clyde and Kurt enough for their service at Silver Creek Ford. We had been looking for an F-150 and had specific needs. They both spent time discussing these needs with us to determine the right truck for our family.When we were ready to purchase, I went in to Silver Creek Ford on my own. This is the only dealership I have ever felt comfortable going in to, especially on my own. I sat down with Clyde and we looked for the F-150 that would meet our needs. He found it and Kurt was able to get it here for us.Even financing was easy and kind and not stressful!We love this truck and cannot thank the team at Silver Creek Ford enough for their honesty, time, and genuine customer service. They worked together to make sure this investment would ensure our happiness for a long time. Thank you Silver Creek Ford!

A great place to buy a vehicle, both Joe and Kurt made my buying experience well worth the trip to Hailey.

I bought my Ford Flex at Silver Creek Ford in 2012 and have it serviced there during the summer while Im in Idaho. The service people are courteous and explain the process with the car before they change any equipment. I have high confidence in the entire Service department and the Silver Creek TeamBarney

Clyde was the perfect salesman. Not only was he a gentleman, he was genuinely concerned that we be happy with our purchase, making sure it fit our needs. After our purchase he went over thoroughly all the details in the car to be sure we new how to use all the added features. I would highly recommend him to friends and family.

I cant thank Evan, the service manager, and Kevin, the technician, at Silver Creek Ford enough. My family and I were vacationing at Stanley Lake last weekend. Just before arriving from my four hour drive, a DPF warning came on that the filter was over limit. I couldnt figure out how it wouldnt have gone into auto regeneration to keep itself cleaned out in a four hour drive. I left the camper in Stanley and drove over to Hailey for help. They fixed in one hour what I have been asking Broadway Ford in Idaho Falls to fix for 3 years. A simple TSB update. They were so kind and helpful. On top of that, they sent me on my way without charge. Thank you SO much guys!

I lost the spare electronic key to my car and went in to have a new key made. I was able to snag a 7:30 am service appointment (super convenient - was still able to get to work on time in the morning) and the service was quick and friendly.

I worked with Aaron to buy a used Nissan Armada. My wife had a big list of wants (demands) and he was able to get her the fully loaded one of her dreams, and got it for even cheaper than she was expecting. Without a doubt when we want another car we are coming to you guys. You guys were awesome to to deal with and made the entire experience pleasurable. You even delivered the rig to our door when it came in.

Great job!!! Keep up the awesomeness!!! I’m grateful to have a ford dealership with class in the community you guys are rockstars!!!!!! F150 is America’s truck built for the people by the people!!!!!!!!!!!!!!!!!!!!!!!!!!

Great customer service, fast and clean! Free coffe for your wait and pet friendly!

I had the best car buying experience at Silver Creek Ford in Hailey. The staff was friendly, professional, and wanted to make sure I was well taken care of. Jeff, the internet sales guy, got me started on test driving my soon-to-be new car, and was very informed on the kind of car I was looking to buy. I am very happy that I went with a local dealership than going out of Blaine County. Anyone looking to buying a new or used car needs to come here first!

The sales team at Silver Creek Ford was extremely helpful and informative. I inquired about a vehicle I had seen on line. The Internet Sales Manager followed up with me right away via email and by phone. They worked to accommodate my schedule and answered all of my questions. They also did a great job of going over my financiing options. I am new to the Wood River Valley and I am very pleased to find such great service in my new community. I highly recommend Silver Creek Ford for anyone in the market for a new (even if it is just new to you) car.

From start to finish this was an easy transaction. We called them up, told them what we wanted and what we had that we wanted to trade in, then BAM. Less then a week later, he found us the perfect car. The service didnt stop there. They delivered our car to our door! It was the easiest, most stress-free car buying experience weve ever had. Our kids LOVE the new car, and so do I!! They called us a month later just to make sure we were still enjoying our new car :) I will never buy a car anywhere else! Thanks Guys!!:)

Great place to buy a car. Friendly staff. Great service

I have bad experience with this dealership from salesmen to mechanics, I took my truck to get it looked at, and later get a call back from them and they told me that my truck had issues with injectors, and that the cost and labor will be around $600, i let them do the job due to needing my truck, a day past and I get called to go pick it up, I drove it home it seemed to be doing good till the next day it started acting wierd agian and I took it back and they told me I had to pay agian to get it looked at, that got me upset after paying for something that didnt get sovle, I ended up taking my truck to a buddy that found the problem right away, it end up being the computer that was damaged that fired the injectors incorrectly, since I got it fixed Ive had no issues at all something that the dealer couldnt do correctly, buying a car at the dealer was a nightmare looking at cars for an 1hr all the salesmen standing around chatting not one came over to help me, till we got into the car thats when they insisted of helping, i just said no thanks will go somewhere else, i ended up buying a car in Twin Falls, it was worth the trip, all this experience Ive had I will no longer go to the dealership nor will i tell a friend, I rather tell my friends and family to go else where to buy a car or get it fixed.

Nice guys

I love this dealership! I bought a Ford Flex that was traded in up there and loved it. Kurt treated me perfectly. Great place to buy if you want a great experience. Thanks!!!

Silver Creek Ford is always a pleasant, no pressure car buying experience. Andy has always gone above and beyond to locate the perfect truck for me. This was my fifth purchase from them and I look forward to the next five.

I prefer to shop locally but this dealer was the only dealer that had the exact truck I wanted! I made the trip from Montana and at the time they were fair to work with. Fair enough for me to spend $36,000.00 on pickup! When I purchased the vehicle I made it known that I MUST have a spare key!!!! The key was not available at the time of purchase but I was told by Kurt the General Manager not to worry, I know the person that traded this truck in prior to you purchasing it. I will DEFINITELY get you the spare key Since that day I have personally contacted Kurt on three different occasions via telephone.... over and over I was told dont worry Im gonna get that key to you... I have tried contacting Brandon the owner and Im told he does not have a voicemail and they refuse to give me his number or put me in contact with him, instead they will put a note in front of him to contact me ASAP Heard from Brandon, they paid to have a spare key made, provided a check to help with the cost of retrieving the vehicle, and then Kurt called me a liar! for this reason I still do not recommend this dealer to anyone!

Awesome place to buy cars. All the employees are very friendly especially the front desk Ana.

I purchased a truck from Silver Creek Ford last summer. This was the most pleasant car buying experience I have had. I live in Utah and Silver Creek Ford was very accommodating to the fact I did not live near by. I would definitely purchase another vehicle from them in the future.

Great service manager. Available to help with a quick fix without appointment. Definitely worth the visit.

Worst customer service ever. They forged signature on my contract would not take the car back at the end of the lease and I had to return it to another dealer. Do do forgery on the contract my case was referred to the Attorney Generals office. Run the other direction avoid buying a car there at all costs

Best people

Way too long for average services

All went well. Everyone was friendly. Highly recommend.

This was the worst experience i have ever had buying a used car. There seemed to be a major lack of communication between the salesman we started the transaction with and the sales manager and finance manager. We had a few small concerns about the car that we wanted addressed and was told that would not be a problem. When it came time to sign all the paperwork some things had changed, for instance the price we had negotiated for the trade was lower, they were knocking off the price of the car for some body damage and they were to make some small repairs were not addressed in the paperwork. We brought it to their attention and they verbally said they would take care of it, i made the mistake of not ensurring it was signed on the paperwork and took their word. Eventually after about 12 days they corrected my issues with the finances but they never made all the repairs we discussed when i dropped the car off for them to do, even though they had the car for two days to make the repairs.

Love the casual atmosphere and laid back sales. Brandon Aldecoa called me and personally convinced me to come to Sun Valley to buy a car. Great service!

I had a really good and helpful visit. I love my new truck.

The salesman that I dealt with was deserving of 5 stars. However the staff in other departments have ranged from truly awful to adequate. So 3.5 stars overall.

Doing business with the team here is a good experience. Management makes it a priority to take care of the customer. Definitely will refer Silver Creek Ford.

Silver Creek Ford once again made purchasing another vehicle fast and easy.Thanks for taking the time to get us exactly what we wanted on our 2015 F150pickup. Andy you Rock!Thanks againBalanced Rock Electric Team

Bill was excellent and very patient. Everyones situation is unique and they were very understanding. You feel right at home here and in good hands.

This dealership may help some people for as for me and plenty of other people the dealership rips you off. They call you back after a month from your purchase and tell you their was a slight error in paperwork, and then they raise your APR from 7.99 to 25.99 and increase vehicle purchase price an extra 1500 not ever doing business with a Goode motor branch again.

Clyde and the whole staff totally changed my feelings about car shopping. I used to hate it, but this was actually a fun experience. He really cared about I needed and wanted, explained things along the way, and was truly helpful. The whole staff was great, and I walked out a happy driver.

Great service, good communication... glad to have them in Hailey!

Best place to buy your car!!

It was a pleasure doing business with Silver Creek Ford. Everyone there is great to work with.

I have purchase 3 vehicles from Silver Creek and my mom has purchased 1. I love the service and their honesty. That is hard to find in a car dealership. I live out of state now, but still will drive back to buy my next vehicle.

If I could choose zero stars, I would. This dealership does not understand the concept of integrity. I was lied to, misled, and deceived. Then again, its a dealership and I understand that the concept behind being a salesman/dealership is to take advantage of people, but this dealership in particular was the worst experience I have ever had. Stay away, stay far away.

Had an issue on a new car I bought. The warranty covered it and Debbie made sure it got fixed after a run around. Now I have another warranty issue and they recently stopped working on Chrystler/dodge warranty issues leaving everyone they sold a non Ford to screwed. Dont buy local its not worth it. What should be easy solution is now very complicating.. Thats what I get for living in a small town that wants to hold itself back rather than better itself..silver creek ford should be held accountable for vehicles the sell... Oh well .since this wont let me reply to you. Its now November 28th. Im in mountain home auto ranch getting my car fixed. When buying the car I noted concern about signs of rodent damage in the engine compartment and was told nothing was wrong.. Now its catching up to me.. Not covered under warranty its costing me around $300 to get chewed wires fix and gas and time off work to drive down to mountain home 3 times now. Even if you dont work with Chrystler anymore you should stand behind stuff like this.

I bought a car from them about a month ago and was told the price for my older car was great because it “had low mileage” (96k) now I am being told it’s old and has a lot of miles. I have had many problems already, I’ve had to take it in twice already the first time they fixed an issue I was told was fixed before I even bought the car. So of course that had to be done for free. And the second time I took it in I was told it needed an all over tune up and new spark plugs, on top of 2 other things and that it would not be covered by them anymore. Most dealers deal with all that before you buy cars from them so I feel as if I was sold a broken car, with little to no effort from them to make it right. Everyone who has heard my story including the other mechanic That is helping me fix it at a way lower price, have all agreed you should not sell cars with out a tune up. Especially after being told and lied to about what “great condition” it is in. I understand cars need maintenance but within a month to be having so many issues it is ridiculous. I will never buy a car from Goode motors again.

Friendly Staff. Good experience. Disappointed the vehicle was dirty and not cleaned before the sale. Feel they should have cleaned the used vehicle before offering it for delivery to an out of town buyer.

Very capable and personable service department.

My experience with Silver Creek Ford was a positive one. Clyde was very helpful in getting me the information I requested with regard to an F-150 truck they have out on the lot.

We met the car guy Aaron, told him what we were looking for and three weeks later got a call from Aaron, who said he had our car....and it turned out it was exactly what we were looking for. We were out of town, but with back and forth communication, and a visit to the dealership, a deal was made. It was the car we had been looking for! Got a great deal...and front door delivery of our new Ford Edge. Thanks Aaron...

Handled my recall in the same day I noticed the problem! Great service dept.

Truck was towed in late Friday night. Truck was fixed and ready to go Tuesday afternoon. It was fixed right the first time!!!!! Yessssssss!

Great place to buy a car...see Kurt and the crew

On-time, excellent service. Always a pleasure to do business with.

Worst service ever we will not be back. This branch gives a bad name to the rest of the goode franchise who we have purchased two vehicles now thru in twin falls. I dont think its good practice to tell a potential sale thst you dont think they can afford the vehicle they inquire about based on the way they look or the age of their current vehicle.

As the owner of StoneWorks Masonry, LLC in Hailey, ID I was looking for a F350 truck that I could add to our fleet. I wanted to shop locally and still have a variety of choices and options for a new or used vehicle. I contacted Aaron (CarGuy) Johnson at Silver Creek Ford and described what I was looking for and within hours received my first e-mail with a truck that he had located. I was very impressed with Aarons ability to find more that one truck with the option package that could work for me. Aaron found a fantastic used F350 that I purchased the following Saturday.He does a great job helping find the vehicle you want. I would recommend him to anyone in the valley looking for a vehicle.

Mark is service was up front and did what we talk about. He called with updates and only did what we talked about .

Overall, great people. Great service!!!

Absolutely the best salesmen ever at this dealership. Go see Clyde he puts the customer first.

After searching online for local/close Ford Dealerships I found Goode and had a call from Judy in Burley within 15 minutes who suggested stopping by Silvercreek Ford in Hailey. I did on Wednesday afternoon with my daughter and son-in-law - met Steve DeWitte and test drove an 2015 Edge. On Thursday Steve had numbers for me on a Ruby Red Edge SEL AWD and I was Sold! Everyone at Silvercreek was friendly with no high pressure involved. I received my tutorial on all the computer set up items and drove the car home on Friday. I have been in love with the Ruby Red color since touring an assembly plant in Dearborn 3 years ago! There will be a bit of learning curve involved with all the features but I know I will be very happy. On Friday I had a follow-up call from Judy who asked if I had had a chance to visit the Hailey store and I told her I had the new car parked in my garage! What a thoughtful thing for a Goode employee to do!

Great service, was able to get us in pretty quick and noticed a problem that they could fix before it became a huge problem. Thanks for everything

An Honest, hometown Dealer

Went in Friday window shopping walked out Saturday with new car

Awesome Service Department!

Great customer service!!

Awesome service

Went above and beyond to be helpful and made sure I understood the problem, transmission fluid leak, and how to monitor it in the future

Too busy for small jobs

Mark Lube is the man!

Friendly service department

Great service