The staff are wonderful. I had an excellent experience with Dr Latif and Nurse Tina Jackson. They lead with care and compassion.

This office has incompetent employees. I talked to someone before I came in and asked specifically if they take my medical insurance before I went into their office to fill out the paperwork, and was told yes and to come in to fill out the paperwork. So, I did so and no one ever called me back in 3 days so I called them and was told they didn’t have my paperwork. Then, someone put me on hold and when they got back on the phone was told oh I’m sorry I found your paperwork but unfortunately we don’t take your insurance. I was so infuriated they wasted my time and truth be told most likely lost my paperwork with personal information. I would not recommend this mental health office to anyone.

They got me in fairly quickly, people at the counter and the intake person were very nice. And then exactly what I was worried about happening happened.I dont want pills thrown at me. What I was hoping from this place was a team-like approach where I would talk to a therapist and then meet with a doctor and, together, decide what the right route for medications for me are.What happened was that I saw a doctor the very next day, he sat me down for an hour, asked me the the exact same questions that were asked at intake, spent 95% of the time staring silently at his screen typing away at the keyboard. The entire time I gave the required 1-sentence answers with he asked for very little elaboration on. At the end of an hour he jumped right into throwing medication at me without me ever speaking to a therapist. It was overly sterile and highly impersonal. When I balked at getting a prescription right away, he pointed out that we had been talking for an hour and that he didnt have all day to get to know me. Well, guess what, as pointed out before, most of the time was spent me sitting in a cold, bland room with him putting information into the computer. Id say us actually talking consisted of about 5% of the time I was in there.Im not sure if this is typical, being as this is my first experience reaching out for possibly needing medication for depression, but it was a disheartening one. I will not be going back.

Most comprehensive care and approach Ive received and experienced after 15 years of seeking help from various sources. Friendly, laid back and empathetic.

I go here and like the other post yes Dr. Letif is a little bland for a better word the Therpist and nurses and social workers are awesome and all so work as a team for you. The person on the other post should have stuck around because I been through almost every other mental health place trying to find the right place and not have the same thing with the meds being thrown at you but you know what you need those meds. I just didnt take them for years and years but now that I am advising taking them I feel so much better. I do get scared Ill fall back into being petrified of leaving the house but those feelings are staying to become fleeting. You cant talk someone out of depression because its a chemical imbalance so you need the medication

Everyone is great here except Dr. Latif

Just wish someone would tell me as to the reason Im sitting here a year later still waiting for a call to get I. For appt