Not sure I would trust safety of any kind to a company that parks completely blocking a crosswalk - as in perpendicular to the crosswalk over a blatant no park zone. If they can’t follow basic parking regulations I doubt they do much else to regulation.

DONT WASTE YOUR TIME.Ive been in business for a long time and with this company for about 15 years. It has been going great, however, for the past couple of years the services of the business has dropped. I am not sure if it is due to change in owners or management. They have doubled their prices and the way they conduct their business. Due to COVID and the rigouts that broke out the last year our business has dropped and we closed for the better part of a year. Just recently they paid me a visit to the restaurant without direct contact with me (which is how we usually schedule our appointment) and then they sent me an invoice with double of what they usually charge me. I have reached out to the manager and they said that they would call me back with a resolution, with no luck. Since I didnt hear from them, I have been calling at least once or twice a week with no luck. They have sent me to collections and they are not responding. I have finally switched the companies and the new company is so much better, more professional and I paid about %25 less than this company.

Averus has always been a great option for hood cleaning and any of your fire protection needs. They have always been very professional and are one of the best options in the U.S

The crews are very knowledgeable and offer the best kitchen exhaust cleaning and fire protection services hands down. 30+ years of being on top cant be beat. If you are in need of any fire protection services, I recommend that Averus is your first call!

DONT WASTE YOUR TIME. WISH I CAN GIVE IT A 0 STARSIve been in business for a long time and with this company for about 15 years. It has been going great, however, for the past couple of years the services of the business has dropped. I am not sure if it is due to change in owners or management. They have doubled their prices and the way they conduct their business. Due to COVID and the rigouts that broke out the last year our business has dropped and we closed for the better part of a year. Just recently they paid me a visit to the restaurant without direct contact with me (which is how we usually schedule our appointment) and then they sent me an invoice with double of what they usually charge me. I have reached out to the manager and they said that they would call me back with a resolution, with no luck. Since I didnt hear from them, I have been calling at least once or twice a week with no luck. They have sent me to collections and they are not responding. I have finally switched the companies and the new company is so much better, more professional and I paid about %25 less than this company.

If you actually want your hoods cleaned, call any body else. My 3 year old will do a better job.........

Averus cant be beat when it comes to service, professionalism, and value. Dont hesitate to give them a call, youll be glad you did.

Averus will treat you like a family member and has weathered the storm of COVID better than most family-owned companies out there. If you are looking for a company to handle your fire and life safety needs while treating you like a customer and not just a number, I would recommend reaching out to Averus.

I am very grateful for this company & I highly recommend them, Ive encountered 4 different people & all of them have operated in a spirit of Excellence, Im glad we made a decision for this company & we are blessed to have them on our side to help us! Thank you Averus!

Literally the worst experience Ive ever had as a customer (these guys make Congress look like the most productive, forthcoming group in history! This is also my 1st google review EVER). I paid $362 for a hood cleaning that all they literally did was wipe down the stainless steel on the OUTSIDE of the hood & literally didnt even touch the inside. The only reason I figured this out was because the fire marshal came in to do an inspection & opened up the hood system! So I reschedule to get the system actually cleaned.....attempt #2 the crew no shows. Then another two weeks go by so I ask what the deal is, come to find out my stores keys are in a truck on the way back to Minnesota (which no one told me about until I asked) so its going to be at least another week before someone could come out for attempt #3. At this point I just want my keys back & a refund.....so shocker....another two weeks goes by and I have neither! I dont think Averus could have cared any less about my business then they do/did, truly unbelievable!

Great service and professional customer service.

Great company to work with.

5 Star Service!

One driver definitely is not afraid to drive aggressively and engage in power battles with motorists while driving the massive company vans. I saw one racing an ancient Ford Focus at 845 pm right past the Pleasant Prairie Police Department on Green Bay Road. The best part was that he felt the need to get within six inches of my bumper - despite my complete and utter disinterest in his antics. The plus side is that I visited the Averus website and I got to learn what this company does.

I been trying to get ahold of Joe Harvey to try and set a meeting with him or phone call but damn near impossible. My name is Javier cooper same number as always, if he can get ahold of me that would be great.

Did a lousy job at our business and though the bill was promptly paid, several months later we got a call threatening us with a collection agency. We now use a local business with much better results.

Horrible company to work for. Been trying to get my pay stubs and gps (which is what they use to keep track of our hours yet we have no access too, to at least see what we have) and have gotten nothing

Im always willing to give a business more than one chance. I dont make a final opinion from one or even two issues. No ones perfect. Today, however was the final straw. Perhaps management should put their staff through etiquette training on how to treat customers. YOUR customers. Literally turning your back on one while theyre standing in the rain is NOT okay! Youve lost my business for good.No, Nichole, Im no longer willing to talk to Averus about their lack of professionalism, common courtesy, or other previous problems. Please take my name and number off your call list.

Great company to find your fire protection services. They provide the best work possible and is done in a timely manner and to satisfaction each and every time.

Hands down the best customer service and a job well done! Averus is amazing! Prompt customer service too! I sent a message through the website and got a reply almost instantly to scheudle ! I cant recommend Averus enough. Incredibly professional, friendly and amazing work with + A+ customer service!

Averus is one of the best fire protection companies in the business we highly recommend using them for Kitchen Exhaust Hood Cleaning and more!

True Story everyone I love working with this company great pay everything was good me and a helper just got hired on October.14,2018 at the shelbyville,TN branch we went out there for a week to train in came back home to do are routes in the Louisiana, Mississippi area. We got home on the 19th of October in work all the way to October 31 October 31 around 630 my helper call me in said a big ball of smoke came from under the van take it to the mechanic in they said the engine lock up on the van we call are manager to let him know what was going on he said it was going to get take care of we called him everyday to see when we will be able to get back to work he never call us text us or anything we been out of work for 3week. i tried call head office never got to the person i need to to give us the answer of why are manager having call us or why we aint working i never had this happen to me before in this is sad to say but this aint a good job at all

Averus provides amazing service with a heavy focus on satisfaction and a long term partnership with customers.

Great company, they are the best in the business when it comes to fire protection!

EVERYTIME we get a job done by these guys which is an overnight job, we come back to our equipment dirty which they shouldnt even be around. They are there to clean the hood not to mess with our equipment. They dont ever cover anything the way it should be we find degreaser everywhere and also they leave our sink dirty. Obviously you might need the sink but at least clean up after yourself. Id give them 0 starts. Worse service ever everytime.

Great customer service. Genuinely concerned about keeping business fire safe.

Great owners who know there stuff and provide good service.

Was a good company to work for...good luck in the future !

I wouldnt ever use AverUs again. They try to make you think youre obligated to use there service & when you dont theyll get your local fire department involved. DONT EVER CALL MY BUSINESS AGAIN GO TO HELL!

Best in the Biz!

One thing I have to say is the services men who represents your company r rude is that a reason why I have such bad ratings.

Good

#1 in fire protection