Booked a van online at a good rate. Walked in to a complete BAIT AND SWITCH. They did not have a Van or anything close. The Hertz rep at the location was not very helpful. I had to call the corporate 800 number to try to get some help. Hoping they can locate a vehicle that would close. Nope all she did was say she can just change my reservation location but was not sure they have a van. Never again will I go with Hertz