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Reed Car Care
5801 15th Ave S, Gulfport, FL 33707, United States
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Reed Car Care

Comments
Ke
Review №1

Second time I have used them Always professional and good prices. Matt let me come in with little notice and promptly made a needed repair. I highly recommend.

RI
Review №2

Went in for all new tires a couple months ago. Great service and fair price.

Fr
Review №3

VERY KNOWLEDGEABLE, FAIR PRICES, I LEFT WITH KNOWING MY VEHICLE WAS TAKEN CARE OF. PEACE OF MIND!

De
Review №4

Reliable and expert service. Very professional and honest.

Tu
Review №5

Its extremely difficult to find an honest mechanic and when you do, u leave a 5 start rating. Brought my truck in for an acceleration issue I couldnt properly explain. They were very patient listening to my issue and concerns. They found the problem and promptly ordered parts and fixed the issue. More than satisfied with the cost of the repair. They went above and beyond any mechanics I have experience to date. I recommend anyone In the area to bring your car hear first. When you leave you wont have to wonder if you were ripped off!!!

Ma
Review №6

Awesome-Fixed our 20-year-old Honda

P
Review №7

I feel like I am always getting good information and an honest deal at Reeds. Mark and Matt are great, no pressure.

Te
Review №8

Awesome place! Trust them 100% and quick to get the job done. Highly recommend them!!

Ch
Review №9

Had the car packed and ready to head back back to Ohio when car did not start. Had it towed to Reed’s at noon. Mark had a new starter installed and ready to go by 3. Great service. Great price. Extremely satisfied 👍

Je
Review №10

Great first experience with this business. Prompt, courteous and reasonably priced.

J
Review №11

After being quoted an astronomically high amount to repair my A/C button by Midas (to be polite I will not mention the exact location, but lets just say it was one in St. Pete) I found them after shopping around to compare prices. Not only was the price Midas quoted me nearly half of what I paid to purchase my vehicle, it was 4 x ( yes FOUR times, not exaggerating ...at all ) what I was quoted by Reeds and another local mechanic.Though their price quotes were similar, I chose Reeds over the other shop because of their glowing customer service ratings and reviews. And I can see why. After dealing with people you arent sure are being the most honest and straightforward with you about your cars issues, what they can and cannot do to fix them, or the price, its nice to come across people who seem sincere, honest, straightforward, offer great value AND customer service. Unfortunately when dealing with mechanics this is rare.I would rather give a hard working family owned small bussiness my hard earned money than a greedy, money hungry, dishonest national chain corporation. Thank you to all those who wrote previous reviews for assisting me with my decision to go with them after my extremly stressful ordeal with Midas. To anybody else who is looking for a new mechanic, I hope my review is of assistance as well.

Sh
Review №12

This was a much better experience than I had at another local shop. The work needed was quickly diagnosed, parts ordered and repairs performed quickly. I will definitely be a repeat customer here!

Ka
Review №13

I love Reed Care Care. This entire operation is wonderful. From the owner to the mechanics everyone is honest, the work done correctly in a timely manner AND it is clean. Great service, great price, everyone friendly.❤️

Aa
Review №14

My family have gone here for our auto repair needs for years. They are a great business with strong ethics. This is the only place I will let my car get serviced. If they cant do what you need they have great recommendations for other business near by. Thank you Reed Car Care.

Je
Review №15

They we able to look at our truck on the same day. Dropped it off in the morning and it was ready by 4:00. Very professional. I highly recommend Reed Car Care!

Sh
Review №16

I cannot praise Reeds highly enough! They went above and beyond to take care of my vehicle. They discovered problems I wasnt even aware of. That let me know that they were thoroughly checking out the car. The issues were corrected with incredibly fair prices. I am beyond pleased. Thank you very much Mark !!!!

Da
Review №17

Felt very comfortable being there knowing they truly care about their customers and treat you with respect. Not just trying to take you for your money. I will be back and highly recommend them.

ri
Review №18

Good work friendly people.

Ti
Review №19

I went to Reed on the recommendation of a coworker. Great place! Honest, fair and professional services. Thanks!

Da
Review №20

Courteous and above all knowledgeable. Going on 8 years I moved here and so glad to have them take care of our cars!

Ro
Review №21

Always, always, fast, courteous, and good work, and good prices

jo
Review №22

From the outside, nice place. However, when you go inside, completely different story. Took my car in (03may18 with a Chevy 350 engine) to have checked what I believed was the issue(timing). They quickly diagnosed it was flooding and began treating me as if I was trying to trick them (I mean I brought you the car, and asked for help, I’m not a mechanic, but supposedly you are?). I then asked what the next step was and received this response”not without the spec sheet”, something I didn’t have on hand, but could get, however they were so rude I couldn’t even get a chance to schedule a appointment because they both began talking about me as if I wasn’t there. All I wanted was to hear his diagnosis as he started the car, cause I thought is was timing, but wasn’t sure, exactly what I told them both over the phone prior to coming in. After the story, (in front of me no less) they both laughed at my expense and continued to provided no help. I even offered to bring the car back next week, they were dodging it like it was the plague. They pulled the car around and the guy behind the counter said “he’s pulling it around now so you can run outta here” seriously? I walked out but then was brought back in only to have the same argument and I flat out walked out while one guy was still yelling at me cause I told them they were not being hospitable. This place seems nice for a oil change or a minor fix. If you have a real issue, go to a real mechanic. Case and point-when I asked if they could do timing, he said “maybe, I’d have to blow the dust off the timing gun first”. This place and those guys are one star (half or no star if the option was available) when it comes to troubleshooting and customer service.

Am
Review №23

Brought my Hyundai Sonata in with flashing check engine light. Their diagnosis was a probable internal short in the ECU which would be a 2k repair. I declined the repair and paid the diagnostic fee.Took it to another shop for a second opinion and several sensors were disconnected and the throttle body is missing a bolt. The only codes the computer is reading relates to heated oxygen sensors and throttle position. Nothing about the ECU. Significantly cheaper repair. It’s a shame because this shop came highly recommended but my experience with them was bad.

Bo
Review №24

If you take your car in for a lube and oil change, make sure you ask them to check the fluid levels. I am posting this review on behalf of a neighbor as I service and change my own oil. About a week after my neighbor got her car serviced with an oil change, she text me for something unrelated to her cars oil change and I checked it out there was no problem. While under the hood I checked the coolant level and it only had about an inch of coolant in the overflow tank and the engine was hot so it would have sucked it dry as it cooled down. I did check for any coolant leaks and there was none...

GO
Review №25

Love these guy. Honest, dependable, and reasonable. I have brought every car I have owned here in the last 10+ years; old and brand new.

La
Review №26

Mark and the previous owner have serviced three of my cars over the past 10+ years. I have always been treated fairly and with consideration...the work is done right and their team goes above & beyond to satisfy their customers. I am treated like family at Reed Car Care.

Ch
Review №27

Mark and his team have always taken great care of our vehicles. He is straight up with his customers. He will tell you what exactly what you need to have done. He stands by his work, and will make sure that it is done right. Excellent service and fair prices. Thanks Mark!!

Bl
Review №28

Once again Mark and the team at Reed Car Care have done a fantastic job on my car. I highly recommend them for your car repair needs. Its nice to know there is an honest shop in town, and I would take my car there any time!

Pa
Review №29

Great place.

P
Review №30

Nice staff, professionally run business. Quality service. I have had three cars serviced by Reeds and all have been positive experiences.

Da
Review №31

Friendly little local shop great prices and outstanding work

Jo
Review №32

Excellent, friendly, fast customer service. Got an honest estimate, fair rates and accurate estimate on time for repair. Even provided assistance to help pick up car after all was done.

Fi
Review №33

Very honest and reasonable. I recomend them 100%

ED
Review №34

Great place. Take all my cars there

Ra
Review №35

Great serviceReasonable chargesDoor to door pickupFast

Mi
Review №36

1st time here today.Made an appointment earlier this week.Friendly staff.Clean and spacious.Fast and reasonably priced.

Sp
Review №37

Its so nice to have an honest mechanic. We love this place.

An
Review №38

Mark and his staff are always helpful, friendly, and honest. Theyve taken great care of us the past 7+ years.

Wi
Review №39

Strange Story. I took my car in as the tire light on the dash was on. The mechanic did not try to ID the tire that was a problem and inflated them all. So when I came back with a ruined tire from driving on it...they said they could not ID the problem as the weather made the pressure on ALL the tires low. Really, that was there story. In reality, the problem tire had a nail in it...how hard should that have been to ID? Did they give me a deal on a new tire? No. Bought a better tire for $35 less than their quote somewhere else.

Gi
Review №40

Clean and very good at what they do!

St
Review №41

OUTSTANDING !!After taking my vehicle to another mechanic, they were unable to identify the problem I was having.I then took it to Reed Car Care and spoke to Mark Augustine at the front desk. He immediately hooked me up with a mechanic (Lance Heyden) to test drive it to determine what was wrong. Within 15 minutes, Lance had identified the problem and an hour later it was fixed. And when I say fixed, I mean fixed for half of what I thought it was going to cost.I cant say enough about the service. The entire staff was friendly and actually seemed to care about my problem instead of just writing up a ticket and telling me to have a seat. This place is definitely my new go to place for car repairs!

Ca
Review №42

Great work, fair and honest.

ka
Review №43

Excellent work. Mark and staff are great

Mi
Review №44

Nice clean facility, friendly and helpful staff, reasonable prices.

El
Review №45

My family and I have been going here for years. Great customer service and of course they get the job done!

Do
Review №46

Very good service

A
Review №47

Rude staff and was told my car would be $3,000 to fix. It cost me $400.

Za
Review №48

Fast and friendly service at nearly half of the cost of the Crown dealerships estimate.

De
Review №49

The BEST service in town.

Ji
Review №50

Helped me out when I needed it !

Ja
Review №51

Mark always takes good care of our vehicles.

Vi
Review №52

Great people and service

Ve
Review №53

Ok

HE
Review №54

Honest and fair

Information
6 Photos
54 Comments
4.6 Rating
  • Address:5801 15th Ave S, Gulfport, FL 33707, United States
  • Site:http://reedcarcare.com/
  • Phone:+1 727-345-7882
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Gas station
  • Oil change service
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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