Good people who will go out of their way to help you. They even drove me to work after I dropped off my car!
Horrible. they had our car for a month and returned the car more when more problems than it already had. very rude please don’t come here
Friendly, helpful, easy to talk to, and most of all, professional! 1st here and I will definitely come back. Shout out to Chris for fielding all of my dumb questions
After using them for prior repairs,on my other vehicle, I took my Jeep in with a check engine light on. The code P0137,P0138, indicated an o2 sensor issue. They replaced ALL 4 of them, when after doing some online research of the codes,It was only ONE it pertained to. Picked up the vehicle on a Fri. the check engine light came on again, and same code. Was going to take it back on Mon. so I decided on Sat. to take a look myself. After 5min, from crawling my 66yr old body under the jeep, I see a severed wire, a quarter inch away from the plug where they had to plug the new sensor into. REALLY? $600 for 4 sensors I didnt need, and had to repair myself! What confidence I had with them is now GONE!!
The final price was a little more than originally quoted, however, it was needed. The car runs perfect and anyone who isnt willing to pay for the extra mile needed to make sure your car is safe, shouldnt be owning a car. Pauls service center is professional and explains everything going on with your car and returns a finished product in great condition. I wont take my car to nobody else.
Talk about a scam. Entering the place no one looked like they were working, what so ever. Kept the car for 3 days, and completely price gouged me. I had to go to an entirely different shop just to get the original job done, and it was 700$ dollars less, my car is already working better after going to a competitor, who took 20 minutes to get the job done, just putting in a 12$ dollar which this place charged me 40$ dollars for alone!
Very pleased. Asked them to check out our Jeep. They gave us a very honest assessment. I would definitely use them again.
I had major repairs to exhaust system done here and the check engine light came back on with the same code (P0171 system too lean). They replaced the oxygen sensors, which was expensive, and the light came back on a second time. I finally went to a different place and they found a tear in a rubber hose, which was a cheap and easy fix. So Pauls sold me oxygen sensors I never needed and missed an easy repair.
They are kind & courteous but most important, they take the time to explain things to you.
Pauls Service Center is awesome. They are always willing to help with whatever issue there is mechanically or even cosmetically on your vehicle as soon as they can, in an efficient amount of time. They also perform all kinds of services whether it is basic tune ups, any type of repairs, and even suspension service. Highly recommend getting work done here!
Fast service and nice people
Dave changed my front wheel bearings, only took about 45 minutes. Made quick work of it and did a quality job.
Quick, honest, knowledgeable, and great service. They will always call with a quote before doing any work. If you opt out on a service, they will provide you with a printed estimate including parts. They have a drop off box if you catch them after hours. They are the second shop we checked out in Groton when moving here, now we go there for all repairs. I would strongly recommend their service.
Extremely happy with the service
Excellent mechanics,stopped by cause my window wouldnt go up,Phil fixed it for no- charge.Actually its my sisters go to mechanic
Great Service! Great Prices! All done in a timely manner. Will Come Back!
I come here for every little noise my car makes and oil changes and repairs. They are cool and knowledgeable and reasonable.
Absolutely loved the service I received today and will def be back !!!! Thank you guys for being trustworthy !!!!!!
Weve been bringing our vehicles to Pauls for the last 3 years. Theyre honest and always help get our cars back on the toad!
Convenient location
Did a great job
Very friendly, knowledgeable, and reasonable
Not Sure of Reliability
Told me needed new transmission cost 1200-1300 took 2 transmission. Shop. 900. Clutch &clutch. Plate. Broke. In. Half.
Good guys, honest
Great techs