Ian did an amazing job helping us plan our first trip to Hawaii. I was a bit nervous about all the flights, rental cars, and hotels for two islands etc, but it all went like clockwork and I was pleased with his choices! I would definitely go to Greenwood Travel again and recommend them to others!
Our recent trip arranged by Greenwood Travel & cruises was Excellent, flawless and comfortable. Very easy to work with Mr. Ian. We are very satisfied by their service and won’t hesitate to recommend them. Thanks.
Wife and I really appreciate everything they did for us. They went above and beyond to make sure that we had a great honeymoon.
We always enjoy booking our trips here. We feel very comfortable doing so. Ian is always very helpful.
I Recently used Greenwood Travel to book a graduation trip to Europe! We wanted some help with suggestions and making the trip safe and affordable for two college graduates. Christen emailed us with plenty of options and made the planning experience a blast! She made the trip within our budget while also making sure that it was a great trip! We couldn’t have asked for a better trip and it’s all thanks to the wonderful work Christen did for us!
Absolutely wonderful, helpful, informative. The best help to plan a trip of your dreams. Loved Ian !!!! There really is not enough good things to say about my experience with Greenwood Travel and Cruise. I have never planned a trip on my own. Ian scheduled my sister and I flight, resort stay, tours even a shuttle pick up to Sheraton Resort and Spa in Maui. We had a printed itinerary before our trip.
Ian helped my wife and me with planning a trip to Punta Cana. He has great suggestions and is a good person to bounce ideas off of if you are someone like myself that normally researches and books their own trips. We got a fair deal and everything went off without a hitch. We will definitely be back to arrange future travel plans!
A great experience for our 50th anniversary cruise. Highly recommend Ian to plan your vacation !
Ian was so helpful and he took care of all the details of our trip. Everything went very smoothly. I highly recommend this travel agency.
After looking on the internet for days trying to figure out the best cruise for my family, I decided to call Greenwood Travel and get some assistance. Ian was extremely helpful in finding us what we wanted. He is very experienced and everyone should consider Greenwood Travel and Cruise when planning their next vacation.
My opinion 5 star, he always saves me money through his experience and real review of resorts. Definitely will book all trips with Ein, sorry if I misspelled your name.
Greenwood Travel is great. Ian has taken care of all of our travel details for many years. I call him and let him know what we want and we schedule a time to meet and things get done quickly. We have some friends from Arizona that we cruise with and they were having problems with their travel agent in Arizona, so I mentioned Ian to them, gave them the phone number of Greenwood Travel and Cruise and now Ian is their long distance travel agent. I would highly recommend Greenwood Travel and Cruise for all of your vacation needs.
Ive been going to Greenwood Travel & Cruise for the past couple of years, and I highly recommend them. Personally, I will not go to any other travel agency. The owner agent, Ian Santamaria, has been in the industry for several years and knows the ins and outs to US and worldwide destinations. He has helped me with family trips to the Dominican Republic, Mexico, and Jamaica, as well as a Caribbean cruise and National park tour in the western US. Ian always takes into consideration that my family includes two young adult travelers (both 19) and my wife and me. He provides ideas that are age appropriate to our likes. A couple that come to mind was a four-wheeling adventure in Punta Cana that my sons truly enjoyed, and a sunrise expedition in Maui that was unbelievable. Ian is customer-focused, but more than that, he is a good person. I am so happy to have built a rapport and friendship with him. Whether you are a seasoned traveler or a first-timer, please make a point to call or visit Greenwood Travel & Cruise. You will not be disappointed.
Love Ian! Just booked my 5th trip through Greenwood Travel (4 with Ian) and they always find me great deals and great places. Ian makes it so simple. I email him that Im ready for a trip and he gives me 3-4 options to look at in my price range. He knows exactly what we like! Ian is also very responsive when you need help. Ive only had one incident where I had to email him while on our trip because of our room location. No problem....he took care of it and got us in a much better room. You dont get that personal service when you book through online agencies! Thank you, Ian! Cant wait for my trip in July! You are the BEST!
Family enjoyed an awesome trip to the Dominican Republic in June and it totally rocked. Greenwood Travel made the experience worry and hassle free. Could not have done it without them.
We planned a spring break vacation to Cancun recently, and Ian was very helpful. He found us lodging at a family friendly resort that we loved, and hope to return to. Everything went smoothly, from the air travel to the transportation to and from the airport, it was all taken care of for us.
We used Greenwood Travel to book a group vacation. Christen was wonderful and spent a great amount of time explaining all of our options with patience and professionalism. She responded quickly each time I called or emailed. I typically book vacations online, but with Christens help, I felt much more comfortable about our choices and the price we paid. Well definitely be back!
I had a wonderful experience working with Ian. He helped me plan a great trip to NY for spring break. He was able to get me new flights and hotel arrangements quickly due to weather cancellations. Completely made the experience stress free for me.
Awesome, friendly service. Our travel agent Christen made arranging our vacation totally stress free and enjoyable!! Very thorough and quick. Would recommend to anyone and will be using them in the future.
We have used Ian at Greenwood Travel for years. He is so helpful and has great suggestions and recommendations for the places you want to visit! We highly recommend using Ian! We feel more comfortable dealing with a real person instead of taking our chances with booking on line! thanks Ian for making our yearly vacations stress free!
I have been working with Ian at Greenwood Travel since 1998 to book my family vacations, guys trips, and business trips. No body does it better! A few years ago I booked four suites on a cruise ship that were all next to each other and when we arrived at the ship we were told that some of our suites had been moved and there was nothing that they could do. I made a quick call back to Greenwood Travel and within 15 minutes the rooms had been moved back and I was getting apologized to by the cruiseline. You won’t get that kind of customer service booking on-line. The professionals at Greenwood Travel have earned my lifelong business!
We have been using Greenwood travel and Ian for 8 years and running! Customer service goes a long way. We cannot begin to tell you how helpful and polite Ian has been. We give our request for a yearly vacation and he gives us the options to choose from. We have yet to have a bad experience. Every vacation we have taken for the last 8 years has been smooth and flawless. All of his recommendations and bookings have been a 5 star! We continue each year to return to Greenwood travel to book our yearly romantic, exciting couples vacation and we have yet to be dissappointed. I would recommend Ian for your future travels. Take and hour and have a conversation you wont regret your decision. He will find your dream vacation within your reasonable budget!
We refer our study away students from Franklin College to Greenwood Travel for their flight needs as the service is always prompt, the prices are competitive, and Christen goes out of her way to ensure that our students are comfortable before they depart the United States. We use their flight services both for large group trips as well as individual faculty and student travel. For many of our students, working with Greenwood Travel and Christen is their first experience flying. Christen is always patient and makes sure to explain the process as it evolves. I highly recommend the services of Greenwood travel.
Ian is great! He came to our rescue getting us to the airport on Bastille day (streets were blocked) in 2019. In 2018 when our flight out of Budapest was cancelled for mechanical problems Ian immediately helped us book a flight home. In 2017 when our luggage was lost he advised us what to do to get reimbursed.This year’s trip with granddaughters to Paris and London accommodations were great, transportation was easy and the sightseeing included passes all encompassing. Thanks to Ian we had a great trip.Barb
Great Travel Agent! We went Punta Cana, DR last month- no problem at all. Great time and it beautiful place to see! Highly recommended to use Greenwood Travel and Cruise!
Ian and Greenwood Travel were awesome in assisting my husband and I with our first trip to Maui! He booked for us an oceanfront cottage at the Royal Lahaina. We could not have been any more pleased! It was perfect! Ocean and pool were steps off our lanai and the chicken nachos at the resort restaurant just a short walk away were worth every step! Ian had also booked us a luau at the Feast at LeLe for our anniversary. We were front and center!! Ian planned a trip for us that created lifetime memories! Will definitely recommend Greenwood Travel to everyone!
Our experience to Hawaii was close to perfect. Ian customized out trip to suit us. We would definitely book our next vacation with him.
Ian is the coolest person. Very. Ice and extremely helpful. Now we are going to Punta Cana.
Ian and Christen were extremely helpful and knowledgeable in helping my wife and I book our “trip of a lifetime” to Maui. We stayed at the Royal Lahaina in one of the cottages on the beach and GT&C helped us find the very best experience to suit what we wanted and needed for this very special vacation!
Booked a spring break trip to the Dominican Republic through GT&C. The resort was wonderful at a price much lower than many of our friends paid at resorts of lower quality. The staff were always helpful and able to assist us every step of the way, contributing to our overall incredible experience.
Ian was great did a great job of addressing our concerns
Have been booking vacations for many years with Ian. Always responsive and helpful in find good flights at a good price. Resorts have always been what we expected. Having booked trips to foreign cities and arranging pick up at airport and subsequent city tours is a big plus.
Very poor service they wont call you back and dont have very much info about cruise questions they had me call royal caribbean to ask and they are supposed to print out our luggage tags and boarding info and do our online check-in they said they would call us to get it all done before cruise and never have we figured it out ourselves and theres 15 of us that booked through them Ill go back to AAA travel in Bloomington,Ind they were great had everything we needed and more
This is the first time that my husband and I have used a travel agent too much of our array Ian has helped us book the perfect vacation he is very attentive he also helped us whenever we attempted to contact him very responsive very professionalwe will be recommending in at Greenwood travels to all our friends and family and will continue to use him for years to come
We have used Ian at Greenwood Travel for over 25 years and he has always taken care of us. We recently visited Negril Jamaica and, as always, the resorts was perfect! The Hideaway at Royalton, as recomended to us by Ian, was one of the best we have been to. Ian always takes care of our flights, transfers and accommodations and does it for less than anything we can book online! Plus all we do is email him the dates we want to travel and the amount for the budget. He then emails back with 3-4 options and opinions. He has yet to book a bad vacation! Thanks Ian! You’re the best!
They know great vacation spots because theyve been to them
We havent been there for several years and here is why: We booked a trip to Sandals Whitehouse through them. A week or so after booking, I saw some warnings about this resort only having full bars complimentary in certain sections. I contacted GT&C to have them verify that our suite did have a full bar. The agent called me back later to assure me that she had spoken with the resort and, yes, our room DID have the bar in it. After arriving at the resort, you guess what happened. No bar. We were also assured that if any problems arise during your vacation, contact us and we will take care of your problem. Uhhh, not exactly. No answer despite it being a work day, mid-day. We left numerous messages for Ms. H and she didnt return our calls. EVER. There was no contact ever after the incident. No apology, any kind of refund. NOTHING. Do yourself a favor and contact Peggy Dyer at M &M Travel Agency. Very professional and definitely responsive to your problems while traveling.
We use Greenwood Travel for all our vacations. We just booked a Norwegian cruise and they saved us $ and got us a direct flight. Ill be back
Ian was awesome to work with!!
Super helpful staff, makes planning fun
Ian was amazing.