We had the best car buying experience today at Ballentine Toyota. Our salesman, Bob Dill, was exceptional. Very patient with my wife while she made up her mind which vehicle she wanted. He was not pushy, he relayed the information on each vehicle so she could make an informed decision. The financing was a piece of cake. We would highly recommend Ballentine if you are looking for a vehicle. They have more than just Toyotas under their umbrella.

The team at Ballentine have been servicing my vehicles since 2004. They are always fast, friendly and thorough with the repairs. I have recommended them to many family, friends and co-workers thru the years. Never had a bad experience.

Valentine Toyota Service Department is prompt and professional. They provide the service indicated for the quoted price. They made sure that I was comfortable during my wait and completed my service 30 minutes ahead of the projected time. Absolutely a premier service provider!

Excellent customer service. Best I had. In and out with no appointment in less than an hour. Caleb was great..

I have been a customer of Ballentine Toyota for many years. I always take my Toyota Camry there for service issues and regular maintenance. Ive always been impressed with the level of customer support services that I receive! Today, my wife and I purchased a pre-owned Toyota 2021 Corolla from this dealer. Both my wife and I feel that we were given a fair deal and will continue to purchase new Toyotas from their dealership. We received the same level of excellent customer service today, that we always have. I highly recommend Ballentine Toyota if you ever need to purchase a new vehicle or if you need the service and repair services that they offer!!

I had a wonderful experience purchasing a vehicle from Ballentine Toyota in Greenwood. Blake knew the type of vehicle I was looking for and as soon as one came available he called to let me know. Blake answered all of questions and went over all the details of the vehicle and I was sold! The purchasing process was made easy and simple! I was happy to deal with a company right here in town! Thanks Blake!

Keith Murray was great and full of knowledge. Showed me all the little features on my new Venza. This is the second vehicle we have purchased through him and would happily go back to him the next time we need a car.

Got my car serviced here for the 1st time and I have to say Im highly disappointed. I requested an appointment to get my car aligned, oil change and was asked did I want to rotate and balance my tires also,I agreed. Once there I was approached by an employee stating I had a small leak in my tire and was asked did I want them to patch it($32 fee). I agreed. Once I received my bill, I was only serviced on the alignment and to repair the tire,not the oil change or tire rotation. I was mad bc I only wanted to make one stop. I proceeded on to Franks and noticed my car was still pulling to the right.I went ahead and received an oil change(Im a regular there) Once they finished my car,I was told air had to be added to the same tire that was supposed to be patched(5 mim drive from Toyota to Franks. I was told that I would be charged $53 for a diagnostic in order to realign my car. Tomorrow I will be speaking with management because the lady I spoke to was rude.

I was very quickly connected to the service dept and was able to set up an appointment at a convenient time. When I dropped off my truck (Tundra) they had the paperwork ready. Two hours later I received a call that the service work was completed. I was very happy with the service I receivex.

Reached out to this dealer after finding out they where to be getting a particular Rav4 I was searching for. In talking with Blake I found out the vehicle was around 3 weeks out. Blake was always prompt to answer emails, questions and giving me daily updates the week it was to be delivered. Yesterday we where finally able to pick up a new hard to find loaded 21 Toyota Rav4 Hybrid XSE. The vehicle was for my wife and she absolutely loves her new car. A big thank you to Blake and the Ballentine team.

I scheduled my appointment. Upon arrival, David immediately check my problem. After ruling out a possible simple reason for my problem, he had them check it out in the garage. I needed a new alternator. They ordered it, and I left my vehicle there. The alternator arrived, they installed it, and called me when they were finished. Everything and everyone worked seamlessly. I appreciate David looking out for me.

Love how the technicians always make sure I’m safe on the road!

Wonderful service. Stan makes the car buying experience easy and pleasant. He explains things well and does not pressure you to make a purchase. Hope I can remain a customer for many more buys. Definitely a satisfied customer.

The service is always so fast at Toyota of Greenwood. They call me to make suggestions before additional work and let me know the price. At the end, they explain what they did and why.I love working with the folks there. Keep up the good work!

Bad service and lack of experience. I took my Prius to the service because I am having trouble with the fuel gauge. I was told that they would charge me $52.50 for the diagnosis. After the diagnosis they said that they didn’t know what was wrong and I would have to spend 5 hours of the mechanics if I wanted for them to drop the tank. I ended up paying $52.50 to hear that they don’t know.

I was able to pull into Ballentine Toyota to have my tires rotated very quickly. I was very impressed on how they were able to squeeze me in so fast. Thanks!!

Honestly I was dreading having to buy a car but from the moment I went to Ballantine Ford until I drove my new Corolla off the lot was the best experience. Jess, Brad and Bryan were the most professional and friendliest staff so it confirmed I picked the best place to shop with in the state! Would give 10 stars if I could!

I had an awesome experience. I didn’t want to spend a lot of time looking for a car. I called Blake and he took care of everything. I was satisfied that when I arrived we were ready to sign paperwork. I appreciate the team that took care of everything from cleaning the vehicle to financing.I was there just a month ago with my mom and her new car purchase. I was glad to deal with a local company.Thank you

Contrary to what you may have heard, Donny Bagwell is not only alive and well, he is still in the car business! He is truly a great sales person who has earned my trust in as much as I have purchased four used cars from him in the last two years. He has always made the entire process smooth and friendly. The next time I need a replacement vehicle, you can bet Ill be seeing Donny. My wife and I and our two kids all drive Dannys cars. Truly a five star dealership in a great town.

Blake and everyone at Ballentine Toyota were very nice, helpful, and informative!!!! I would definitely recommend getting a car from them!!!! It was worth the hour drive! I’m very pleased with my car.

Always friendly and listen to what your needs are. I have worked with Stan for my last two vehicles and does an amazing job. Sent my daughter to see him and she’s signing on her new car today.

The service department are very nice people. They work fast and efficiently.

What a awesome staff you have. Mr. Murray was extremely helpful. I have never been helped as nicely and competent as he and your business manager helped me. I have to say Mr Murray is an amazing man and an employee you should be very proud of. Thanks to everyone. And I LOVE MY RED TRUCK!!!!!

I had a wonderful experience with Ballentine, mainly because they have the greatest salesman ever! If it wasnt for Donnie Bagwell, I would have taken my business somewhere else. Ive been doing business with him for years and he made my car buying experience a breeze for my latest purchase for my daughter. Hes always been so kind and his contagious smile inevitably brings me back to where I know I feel welcomed. As a salesman, he understands that the customer is number one priority and he is a testimony to that by answering my questions and if there are concerns I have, he finds a solution or knows someone who does. He has never failed me as a customer and I will continue to follow him wherever the path God chooses him to be in, in the dealership business. Ballentine is blessed to have a wonderful man like Donnie Bagwell working for them.

This is my second Camry purchased at Balentine Toyota. Stan Smith was a great salesman! He made the process fun but also very knowledgeable with all the bells and whistles. I looked at a used car a month ago with sales lady Jessica who was also great! All around Great experience!

They did oil and tire rotation in timely manner but after leaving dealership and getting home i noticed a few new deep scratches on driver door that i dont believe can be buffed out.

I was told that I needed to have a $52 inspection fee in addition to my blower fan which had already been ordered. well I agreed that I wanted it inspected I was concerned that I was going to get ripped off. quite the contrary!the technician discovered the issue was an obstruction in the blower fan and repair it in the time it took to do the inspection. so that was all I was charged. thank you service department for reinstalling my trust --and my blower fan!!

Great service, love the car. The only issue we had was that we ordered paint protection approx $600-700 dollars. The protection was not put on the car and we were told that it was to late to put it on when we picked the car up

Bob and the Ballentine financial team were very gracious with their time and answered all of my questions. They made my first-time car purchase an enjoyable experience. I can’t recommend Ballentine Toyota enough!

Just had my car serviced at Ballentine Toyota and was very satisfied with them.

Stan Smith is the best sales person Ive ever worked with. Very knowledgeable, no pressure and his best quality is he listens which today doesnt happen

Got a simple oil change from this dealership. It was my first one since I have bought the car from a reputable dealership. After 15 minutes of driving my car, my tire light came on and I heard a faint tapping sound under the car. I took it back to Ballentine Toyota to have it fixed. THEY ZIP TIED MY SPLASH GUARD ENTIRELY IN PLACE! There was nothing wrong with my car or the splash guard before this. Not to mention this is the second vehicle they left the splash guard clips out on. Im disappointed. I have to buy a new splash guard due to the damage done to it since they left the clips out.*Update: They called to offer to fix the problem. They fixed the problem and promised reimbursement for the price of the part. Plenty of time has gone by and I still have not received the reimbursement.

A rodent chewed through my cars fuel line, spilling gas on my garage floor. I had to have my Toyota towed to Ballentine Toyota, and I called the service department to alert them. Katie was more than helpful, the car was towed, the service department squeezed me in on a very busy Monday and had my car fixed in a day, even after having to remove a full gas tank to reach the fuel line leak. The service is outstanding and the staff is cheerful and efficient. I highly recommend Ballentine Toyota of Greenwood, SC.

I really want to know if you rotated my tires and if you changed my oil. I see nothing on the paper that says you did. I just see where fluids were topped off and tread was checked. An air filter and wipers is all I see that was done. Service was great and quick.Thanks, Pam Roakes

The service was great. The job was performed in a timely manner you dont have to spend a whole day to get service.

Ballentine Toyota is an absolutely fantastic car dealer to buy from. I would suggest them to everybody who wants to purchase a car!!!!

Had a great experience. The salesman Stan was very knowledgeable and a great person to work with.I will be buying my next one there.

Buying my first car at Ballentine Toyota was such a great experience! Everyone was so helpful. I would definitely recommend to anyone looking to buy a new car. Keith Murray helped me and is a wonderful person and salesman!

Very prompt service...we were pleased.

No pressure! Enjoyed the professional team and the car needed paint touch up and we were very satisfied with the work. Highly recommend buying from this dealer.

Always friendly car ready in timely manner ❤️

Super fast and friendly staff. No complaints.

I was very impressed with the friendliness and professionalism of Ballentine Toyota. They processed and repaired my car in a timely manner. I plan to continue with them for my future service needs.

I would put 5 stars the staff here in greenwood sc is great couldnt ask for so much talent in a group of people....but my 3 stars are for you just to tell me what good is paying for the warranty when I have to pay for filters and so much more out of pocket and when its still under warranty why do I have to pay $89.oo for a technician to look at something thats wrong with my motor when its under warranty......so again why am I wasting my money on a warranty????????

Great service. Everyone was friendly and professional.

Best customer service Ive had at a dealership.

Great buying experience! I called on a Friday afternoon and was connected with a salesman immediately. We discussed the vehicle and other details of the transaction. Keith called me back immediately with an answer to a question I had and we closed the deal Saturday morning. They are an honest dealership and I will do business with them again.

They always get me in and out quick and efficient

Great company for the service department. They are amazing with communication. If I was on the market to buy a car I would try out the sales department. With all hands up the service department is the best and honest people I worked with.

First time there. I had an appointment for oil change, tire rotation, safety check etc. I walk in very close to the appointment time, was helped by a service writer right away. She discussed the items to be done twice, making sure I u understood. Quick, and efficient. My vehicle was taken into service quickly. I was out in under an hour. Good so far.I gave 4 stars because its to early to comment on the work. I mark oil filters and tires before. Service to in the Am with cool engine I will check.

David Dennis. Toyota Service Manager is the reason when we trade in our Honda Ridgeline, it will be on a new Toyota. Ive never met a more caring, competent, professional, Service Manager in my 75 years of life. Going above and beyond every day is his normal work ethic. Thsnks David!

Had my oil changed and tires rotated it was awesome... Everyone was so nice and professional from the time you walk in til you leave .... Thanks so much for the awesome experience...

Ballentine Toyota always done their job in excellence! Good experience and very thoroughly with explaining all the details i need to know about my car!

Keith and the gentlemen at Ballantine Toyota were amazing, they were extremely kind and very knowledgeable. I would recommend this place to all my friends and family!

These guys did a great job! So much better than any dealership service department I’ve dealt with in the past. My battery was dead and they helped me get a tow to their shop (with Terry’s Wrecker Service - also great). The battery was expensive, but so was the one they were replacing. Jacob at the service desk spent a surprising amount of time looking for the purchase date if my dead battery to see if I could get a prorated discount on the new one. It didn’t work out, but it was so nice to have someone there working hard to try and save me money.

I had a negative customer experience with Ballantine Toyota in Greenwood, SC. Prior to my service I called and spoke with the General Manager. I asked if my Family Plan purchased at Fred Anderson Toyota in Charleston, SC would be honored at this dealership. The General Manager said yes. Once completed I questioned the bill because it included the oil change and tire rotation the General Manager spoke of and agreed to the day before. I spoke with the General Manager of Ballantine Toyota in Greenwood, SC who then call Fred Anderson Toyota in Charleston, SC who confirmed I had the Family Plan. Even with the agreement and confirmation I was charged for the oil change and tire rotation. Highway robbery. Very poor customer experience. I do not recommend this dealership.

Walked in without an appointment for an oil change. Service recommended cabin and air filter changed holding my vehicles existing filters for viewing. Also found a bulb that needed to be replaced. Like a well oiled machine. Great job and service was performing at the top of their game.

Very friendly and helpful office personnel. Spoke to one technician also very nice and informative. My business with Ballentine Collision Center was handled with great customer service and professionalism.Thanks guys!

Received excellent service. People are very friendly. The wait was very short. They are definitely a five star company

Always completely satisfied with the service department.

Good communication. They worked well together with State Farm my insurance company.

Purchased jeep renegade and the people there were so nice it was a pleasure dealing with them. They gave me a good deal . I will deal with them again.

Review from Julie Wolf — I bought a 2004 Toyota Sienna from Jeff at Ballentine. He wasn’t pushy, was pleasant to be around and didn’t talk down to me being as I don’t know much about cars and probably asked some silly questions. He’s a great guy and I was very happy with my purchase! I then ran into an issue with the van, and called and spoke With Bal Ballentine and he was wonderful to work with and he was very helpful and professional and we were able to come to an agreement. They fixed the issue fairly and I am very very happy. Great service, kind And trustworthy people, I would definitely service through and buy again from Ballentine.

Easy to schedule service and maintenance appointment for our 2009 Toyota Venza. Appointments are readily available. Arrived for 8:00am Thursday appointment and service advisor checked me in efficiently, asking if there were any issues with the car. My total wait time was less than one hour for oil/filter change, tire rotation, fluid and external lights checks, and brake & air filter check.Advisor informed me in waiting room that car was ready. Overall, quick and personable service.Only suggestion for potential consideration prior to final check out is having the service advisor review the areas checked with the customer so that any final questions or recommendations can be made.

Would recommend their service department. I trust them, and I’ve always had a good experience with good customer service.

Great service. Everyone was very nice and helpful.

Excellent service from Stan Smith, Kevin, and everyone else we met at Ballentine. Very professional group of people. We even met the service manager who also was informative and helpful. First time dealing with the Toyota side of Ballentine. We had bought 2 Ford trucks in the past from them. I highly recommend them of your looking for a vehicle. The body shop has done work also for us and I cannot compliment them enough. They do great work. If you need a new Toyota go see Stan. Hes the best!

Highly recommend!! If youre in the market for a new or used Toyota take a drive to Ballentine in Greenwood. Not to discount anyone there but Stan Smith was awesome!!!

Service was great. Staff was very professional and helpful.

Very polite workers.

Great service, no pressure. In and out quickly. Easiest cat purchase Ive ever made.

Got a oil change and tire rotation. David helped me. Friendly and helpful as always... Would recommend them...

Jess was extremely friendly, and caring about finding the right car for my family! She was attentive to what our needs were and made sure our priorities were met! I would recommend Jess at Ballantine Toyota to anyone looking to purchase a new car, truck, or suv!

Stan and Kevin did a good job of answering all my questions. Real straightforward and no gimmicks. I like that! And they sold me a vehicle I like very much!

They had me in and out in no time, and I really appreciated that.

Great people! Great Service!

Great service. Quick and courteous!

Stan was great to work with. He showed us everything about our new 2021 Toyota Tacoma.. We will definitely come back and purchase again from Ballentime Toyota!!!

Love this place great service and it will let u know what youre car needs

Excellent in every way, as always.

Great Experience, Great Car. Great man of God selling the vehicle He was very organized and great salesman. Will deff use them again

It is always a pleasant experience at Ballentine Toyota Service Department. After my vehicle is turned in there is a comfortable lounge area to sit and wait with a great atmosphere. They found the cause to the issue I was having and explained it to me giving the options I had to correct it.I give the team a 5 star rating and will definitely keep bringing my van to them. Martha Hershberger

Donnie and Trella a lovely people to deal with A+A+A+!!!

Great service, staff was awesome in helping me buy my first car and Mr. Brian Oaks is the man!

Ballantine Toyota was very efficient and quick with my maintenance today. The mechanic explained why the lights were on and what part needed to be replaced. I appreciate the good service

Stan is very personable and thorough! Great Experience!

Friendly, fast and reliable!

Had my Rav4 serviced. Everyone was.friendly and my car was taken back immediately. Took a short time to have spark plugs replaced.

Keith and his team is the best, always will get a car from Toyota.

Great customer service. Very refreshing. Thank you!

The staff is very polite and professional. Very clean waiting area and bathrooms. Overheard other customers speaking about the exceptional customer service here verses other local options. I always feel confident my car is in good hands here.

It was my first time ever using Ballentine Toyota. I was told it was only going to take 1 hour to cut a new key and program the remote. It was getting close to 2 hours. Then when I got it back the mechanic had oily shoes on and messed up my carpet and doors. I took it back and an employee used some fabric spray to make it right.

I made an appointment to have oil changed and tires rotated. The customer service reps were eager to assist me from start to finish.

Everyone was nice and the service was quick. I can’t complain. The staff were knowledgeable and professional.

Quick and quality service!

Great service and friendly

We purchased a used car from this dealership. The sales team responded quickly to my request for additional pictures and information. Had car ready for me to look at when I got there and showed me all the car features. Very upfront and not pushy. It was a real pleasure to deal with the sales team there. I can’t say enough how good of experience we had. I wish lived closer to them so could continue to use for all my needs.

I am new to South Carolina and this Toyota dealership, everyone there was friendly and helpful and my service was done in a timely manner.

The people are pleasant enough but the sales staff misrepresent the cars and dont know enough about the vehicles to properly educate the buyer about the vehicles. For example I asked if the Highlander would beep if there was a car in the blind spot. The sales rep said I have heard it beep before. I asked if it had the foot activated liftgate and the rep said, I dont know Be sure to do your own homework before buying from this dealership.

Love my car. The people that work there are very nice and friendly.