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Computer SuperCenter
103 Mason St, Greenwich, CT 06830, United States
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Computer SuperCenter

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Is
Review №1

Great racing place. Love the customer service. Overall great place very much recommend!!!

LR
Review №2

During the pandemic the Apple Store connected me with one of their partners for service. I had used them in the past & was always pleased but my last experience was a “home run!” If you are having problems with your computer(s), or deciding to purchase a new one, the service from the staff lead by Jonathan was superior. The prices are reasonable and they go above and beyond to make you satisfied. Thank you!!⭐️⭐️⭐️⭐️⭐️

Ro
Review №3

Jonathan and his team are simply the best. There had been an issue with a repair and he went out of his way to rectify it. I‘m a longtime customer who recommends Computer SuperCenter of Greenwich to everyone I know. Their sales, service, and customer service talents are superior to any other retailers in the area. A+.

Co
Review №4

I use my iMac for my at home business. So when Apple advised me to replace my old hard drive with a SS hard drive, I couldn’t be without my computer for long. All of the local authorized repair places on Long Island weren’t taking appointments. My next closest option was Computer Super Center. I called to inquire and got the nicest person on the phone who verified the part was in stock, explained pricing to me and what I was getting and told me no appointment needed just come. So I took the drive (under an hour) from Long Island to Greenwich, CT. Upon arrival the staff there could not have been nicer. They explained the process and promised my computer back within 2-3 days. Sure enough 3 days later (it was over a weekend) it was ready! My computer is working perfectly and all of my data was transferred. I could not be happier with my experience here especially with the staff and my technician, Prince. Thank you!!

Pa
Review №5

I went in one morning to get my battery replaced & it was ready the next day! Great service & friendly employees

De
Review №6

I had an issue with my MacBook Pro keyboard. I had to replace the topcase of my laptop. They were great! Luckily they had the part and were able to replace it in a few hours. It was hassle free. I recommend going there to get any computer equipment, service, etc. over going directly to Apple. Very friendly and helpful atmosphere too.

Ch
Review №7

Laptop had a Wi-Fi issue and they took care of it quickly. Very easy to deal with and professional. If I have issues in future they will be my first call.

Ar
Review №8

Very nice store in Greenwich. Friendly staff. Unfortunately couldnt resolve my issue but to their defense, not their fault in any way. Worth the trip if you need something repaired with regards to Apple or PC products. Nice selection of products for sale too.

He
Review №9

The shift key on my MacBook Air was broken and I originally went to Apple - thinking it would be a quick fix. They told me that I would have to leave my laptop with them for 14 days because they had to replace the whole board. They recommended I try Computer SuperCenter and that they might be able to fix it same day. When I showed up at Computer SuperCenter - I was not in a good mood. I need my laptop for work and didnt think I could do without it for 14 days. At Computer SuperCenter, they told me it would take about 7-8 days but that when I was ready, they would walk me through everything. They also suggested a quick fix in the meantime. I came back a few days later and they really did walk me through everything. And my laptop was ready just a few days later! I highly recommend them - great staff and great service!

St
Review №10

After apple told me that i would need to have my machine serviced by an authorized repair center, i called the computer supercenter. i spoke with ted, and told him the date of manufacture and the serial number. he assured me that there would be no problem fixing the machine. today i get a call to tell me that the necessary part is no longer available and that they would have to buy a used part which they couldnt guarantee. the total cost for repair would be about the same as a new machine. i should have been alerted to that possibility when i spoke with the first tech. so now its going to cost me a total of $150 just to courier the machine back and forth. caveat emptor.

Sa
Review №11

First time customer - needed a quick clean out of the interior of my laptop. The service was fantastic & they helped me out very quickly as a walk-in. They were super friendly, I really appreciated their work. Thank you! Wish I had caught the name of the guy who helped me but he did a great job! Will absolutely return here for other computer issues.

Gr
Review №12

These guys are great- far more knowledgeable than the techs at AppleCare. All the staff are very helpful and go the extra mile.The person who fixed my iMac was Prince, I’d say the name fits, he is a prince of a guy. Will return here as my first choice for repair from now forward.

Jo
Review №13

Im so thankful to the Computer SuperCenter for replacing my laptop battery so quickly and efficiently! They are super responsible and professional. It is also very easy to make an appointment online via their website and to speak to someone on the phone as well! They did a great job!

ko
Review №14

Great job... All the data was saved from myfailed hard drive... Very professional and great communication.... Job was done right the first time... All the best..... Will be happy to do business with these people anytime...Thanks

Fi
Review №15

3 cheers to Prince, technical expert, who was expertly able to salvage ALL of the data off our 10 year old MAC as well as installing it in a usable fashion on our just new MAC we got from the SuperCenter. He is highly knowledgeable and polite as well as easy to work with. I would recommend him to one and all!

ka
Review №16

Josh Silverman listened, asked me to run my finger from left to right on the brand new magic keyboard that I purchased yesterday where the off/on switch is...I was on Apple Support for forty minutes asking for help on connecting my new keyboard to the monitor I use for my work as a teacher. The Apple Support agent concluded that the keyboard was defective, and she sent me the information for the Super Center suggesting I try to get an appointment. I dont need to have an appt., because Josh was able to guide me in about two minutes! KReilly

Ma
Review №17

Josh was terrific through the whole process. Helpful, patient and timely never making me feel like an old Dino! Thank you Josh!

Le
Review №18

This is the second laptop that I have needed to bring for repairs as part of my professional duties. Prior to the pandemic, our standard practice has been to take it to an Apple store for service; however, with Apple stores closed that has not been an option. Discovering Computer Super Center has been an unexpected joy! I am completely satisfied with their service and strongly recommend them. For reference, I am a Graphics Engineer for NBCSPORTS with 26 years of Mac support experience.

da
Review №19

Bought computer there in Jan. Very satisfied. Have also had computer serviced there. Very professional and timely with service.

Je
Review №20

I brought in my old IMac to have a SSD drive replace my slow hard drive. They transferred my data, and cleaned a Trojan from my external hard drive. The tech was Prince and he was professional and explained everything that he did. He also explained how I could remove malware myself if it ever happened again. The money I saved over a new computer was immense and now my glacially old computer is super fast. I highly recommend this place- supercomputer. !!!

Ma
Review №21

Just had a great experience here. Worked with Ryan who was smart, knowledgeable and objective. Helped decide on a personal laptop and then easily and quickly transferred old hard drive to new unit. Would definitely go back and continue doing business with them.

Su
Review №22

Great experience! Quick, convenient, responsive and great service.I had keyboard issues with my MacBook and Apple listed them as an authorized Apple repair shop. They looked at my MacBook, realized the keyboard had a recall and fixed it in 3 days.Couldn’t have been any easier.

Ch
Review №23

Highly recommend this place. Totally amazed by and grateful for their fast service in repairing my laptop. Had a bad screen issue (which, for the record, was a freak accident) and they fixed it in three days. In the middle of a pandemic! Dont think: if you are having hardware issues, go to these guys.

Ki
Review №24

Really amazing experience Jonathan and team couldn’t have been more friendly and helpful. Thanks everyone.

Pa
Review №25

Friendly, extremely knowledgeable, reliable and helpful.....cant say enough about this place. Jonathan Gould was wonderful!!!

Re
Review №26

They were able to extract all of my data from my laptop that experienced water damage and I was so happy and shocked!! Very professional and great quality

Sa
Review №27

Great customer service, went to get my mac repaired and they were quick and helpful

Ch
Review №28

Great place, and theyre an Apple Authorized Service Provider! That means if your Mac, like mine, is still under warranty, you can get it fixed here and NOT have to wait in the ridiculous lines at the Genius Bar.Ive brought multiple machines here for repairs. Their turn around time is fast. And Ive never had a wait time to drop off a repair - or an appointment - I just walk in.Jon and his team are tech pros. If you have a computer issue, Mac or PC, go here.

jj
Review №29

Highly recommend for repairs. Service great, very efficient.

St
Review №30

Had such a positive experience with Computer SuperCenter! They repaired my laptop quickly and were extremely helpful, professional, and responsive. Thank you so much for the incredible job, you made this college student very happy and put my mind to ease before going back to school!! Return customer for sure!

Ka
Review №31

Computer Super Center, Ryan Schwallie and his colleagues exceeded and surpassed my expectations in every way.I am a small business owner and Mac power user who needed repair and eventually needed to buy a new Mac laptop.Ryan and his colleagues gave me extremely knowledgeable and personal attention every step of the way.As a long-time Mac user, and a frequent client at the Apple Genius Bar, I cant recommend Computer Super Center highly enough. They provide service at a completely superior and personal level.I highly recommend them, especially for graphic designers and business owners who need results fast to continue working. They know both Macs and PCs. I am so happy that I found Computer Super Center.

Er
Review №32

It sounds cheesy but when no one else could recover my data, these guys could. I went to three other places, including the Apple store itself, but none of them had the right enclosure to get data from my macbook hard drive. They saved me a MASSIVE amount of anguish and money by recovering my files. I want to hug the building right now tbh.

No
Review №33

I love the folks at Computer Super Center (now Lighthouse - and a gorgeous renovation of the place) and, as a Greenwich business owner, they are my go-to place when Im in a tech jam.They saved me last week when I needed to fix my webcam quickly for a video shoot that day. They took my Mac and gave it back to me updated and fixed.Thank you as always!!! Great, classy, kind place. Definitely check it out!!!

Gr
Review №34

This is the best place with the best service! My laptop screen was damaged in a freak incident when I barely closed it on a pen and it cut the screen. Computer Super Center ordered the part for me and fixed it faster than Apple said they would — AND — got it all under warranty for me instead of a $499 charge. Can’t say enough good things about this place! Thank you!

Yi
Review №35

The staff are super friendly and patient. The service was fast as well so it didn’t take too much time out of my day to fix my laptop.

Sp
Review №36

Ryan did a quick MacBook Air battery replacement for me on very short notice. He even removed the cat hairs that were inside the machine! Everything took less than half an hour, and now my battery life is great again. He recycled the old battery for me so I didnt have to worry about disposal. Would definitely recommend seeking out their services, even for computer experts who could do this stuff on their own - big time saver.

El
Review №37

Excellent customer service and they did a great job fixing the cracked display on my computer. Brought it in Friday and by Monday my precious laptop was returned! Best part was I had accident coverage on my ThinkPad so repairs were covered. 10/10!

Mi
Review №38

Very professional!Great customer service!

Sa
Review №39

My MacBook Pro 2017 keyboard falls under the butterfly keyboard defect category. Having the keys stick and then the space bar completely break during COVID was nerve wracking since I need my computer for remote work and all the Apple stores are closed. Thankfully the guys at computer supercenter saved the day! They were able to repair it in 5 days despite the pandemic and everything was covered under Apples warranty. My computer looks good as new! Big thank you to everyone!

Je
Review №40

Fast, friendly and knowledgeable service, thanks for replacing the screen on our MacBook so quickly. Great location near Greenwich Ave but with plenty of parking behind the store.

ed
Review №41

Just saw Jonathan, Matt, and another young gentleman about my Old reliable lenovo thinkpad I bought six and a half years ago. Even though I will eventually have to update with new product, after explaining to them my needs and uses, they didnt pressure me into buying but maintaining my computer. These guys were great and helped me a bit without even charging me. I have bought a number of products from them and will always use their services. They have always been most helpful, friendly, and professional.

gr
Review №42

First time w Mac air that had water spilled in it they were great. Have an IMac that has alleys been a bit of a pig. Started to get so bad I decided to check to see if there was anything wrong and repair or would trade in and get new computer. I explained all I did and rep took Mac. They effectively did everything I did (they did repair some corrupt files) but found nothing other than slow hard drive. I was disappointed and felt like I was play for a chump HOWEVER they offer to comp the service. I accepted half since they did do something and they acted in a honorable way. I would not have left it knowing it would be more of the same. However fact they offered a refund impressed me and told me that we’re honest so will use again if needed

Ch
Review №43

This is a great place to buy or have a computer serviced. The are very responsive and understand how dependant people are on their tech stuff. They are very nice as well and I am buying my 3rd machine from them presently. I Highly recommend The Computer Supercenter of Greenwich!

Bo
Review №44

I came in, in near despair thinking that my imac and ibook were obsolete. Not only did Ryan clean out my 2008 and 2010 MACS, so they run faster and better, he slowly explained to me how I could have an overall better experience by understanding more of what I believed I was doing. This was service that I could have never gotten at Best Buy or I believe anywhere else. Even if I move to Alaska - I will still send my computers to Computer SuperCenter to have them serviced. Thanks Ryan !

St
Review №45

I had a great experience at the SuperCenter having my files recovered from a failed MaBook Pro. The hard drive was salvaged and all files moved to my new MacBook with no problems. Ted Lionetti was great to work with every step of the way.Steve Cragan

Wi
Review №46

Good work. Quick. Responsive. Geek Squad couldnt recover any data. Peter did. He got back all of our pictures and music. The computer had some trouble soon after he initially fixed things and he sorted out the additional trouble for free.

Bi
Review №47

Tremendous service experience. I had an issue with my 2+ year old laptop that I purchased from Greenwich Computer. I was on the phone for hours with the manufacturer, who couldnt (or wouldnt help). This morning the Windows technician at Greenwich Computer solved the problem in about 30 seconds. A great experience!

Cy
Review №48

I was in a desperate situation with a broken laptop and a presentation the next day. My computer had taken a walk down a long set of stairs and a day later i dropped my smartphone and destroyed it. I was to be on a plane for a two-day presentation without a back up. The staff at Computer SuperCenter took care of me and I was up and running immediately! I cannot express the professionalism and efficiency of this operation.

Co
Review №49

A higher standard of service from a knowledgeable team that will even come to your home or office at reasonable rates to get you up and running efficiently. Competitive rates. Right off the Avenue.

ma
Review №50

This place is incredibly well managed and deals with answering or solving those computer issues most cant handle. Labor rate is high but if you need help then love the team, also willing to advise you right buying approaches to stuff outside their point of sale.

Fr
Review №51

Walked in to buy some headphones and they were very friendly with me and helped me pick one out. I went home and tried it on but unfortunately it was too huge for me. Came back and they took it back and I bought another pair. Loved the experience I had here and the headphones!

La
Review №52

I could not be more pleased with the service provided by Computer SuperCenter of Greenwich. The technicians were kind, considerate, and very knowledgeable. I rate them 5 stars.

Al
Review №53

I had a serious spill issue and struggled fruitlessly with the Toshiba repair depot before I found CSC. I received prompt, courteous service from non-condescending techies who seemed to have good backup from more-senior personnel at the store.As it turned out, I was lucky - the parts I fried with my ice tea cost $40 to replace, along with the $200 service fee for evaluation of the laptop. It was obviously an issue where a less-honest outfit could have jacked the cost of the repair.The computer works fine now, and Id definitely go back if Im in trouble again.

Wa
Review №54

I wanted to give 0 stars. My MacBook Air was damaged from a beverage. $400 later, I can turn on the computer and see all my documents. Now I cannot access any of the Word, Xcel or Powerpoint documents. I have lost 4 years of work. Thanks very much.

Ho
Review №55

AMAZING!!!! Polite, reputable, courteous, knowledge able, reasonably priced. These guys are certified experts for Mac and PC and a host of other things. GO HERE BEFORE ANYWHERE ELSE! They totally rock!!

Ro
Review №56

Computer SuperCenter is great. We had a few issues with my old mac and had to get all my data to my new one, then wipe the old one and give to my wife (and transfer data as well). The guys over at Computer SuperCenter went above and beyond to assist me with my issues. They took my complicated situation and turned into a absolute pleasure.Thanks again!

Av
Review №57

Friendly staff and very prompt, even in a pandemic! 😁

Da
Review №58

Outstanding service. Goes beyond expectations. Nathan Carr (Nate) is absolutely brilliant on Mac and W10, and a pleasure to work with.

br
Review №59

Excellent service.

Wi
Review №60

One of the best experiences ever. I am buying a computer through there and they are all so nice and have provided very good information.

Me
Review №61

Always helpful and professional. Rates are reasonable too.

Gi
Review №62

They do decent work it takes a little long sometimes

Da
Review №63

Shop Local.With Amazon and everything available at your fingertips these days this is something I dont think ill ever give up, regardless of the free shipping.I knew I needed a new computer but I didnt know which one or even why that one.I walked in like a deer in headlights. I NEED A CHANGE.Change? Parking is free, we have our own parking lot.No, I need a change.Jonathan Sales Manager guided me. Asked me questions and I provided him answers even Google couldnt answer.Twenty minutes later they had me feeling like it was the first day of school 20 years ago. That sensation you got with that new outfit, chuck taylors, freshly sharpened pencils, I was ready for anything but now with my new Mac.Thank you.

Al
Review №64

Over several years, and a range of uses - service, recovery, purchases (large and small) - this great store has been exemplary in every way, including the personal touch.

Ph
Review №65

It was the first time Iv ever done something like this and it was easy and Fred was great. Great job.

Me
Review №66

Knowledgeable, quick and fair.

Ev
Review №67

Pretty decent prices for used computers and other products. Despite the amount, what they have in stock closely compares to what they would sell in a Microcenter which is pretty impressive. A MICRO-Microcenter.. Haha

pi
Review №68

This is the best computer repair shop in the tri-state. Excellent top-notch service and the staff here is very helpful and professional.

Gi
Review №69

I was very pleased with the service I received and am so happy that the issues were resolved.

Ro
Review №70

Friendly place, had the Sonos component I needed in stock, and the same price as elsewhere. Recommended.

Ro
Review №71

THEY WERE THE BEST EVER!!! LOVE THAT COMPANY AND THEIR PEOPLE!

Ri
Review №72

The service is great help to people that dont know computers very well

Ju
Review №73

5 stars Professional, Courteous,Fast, Knowledgeable, Price (1/4th less than competitor

Ge
Review №74

Experience so far has been great. But It is taking a long time to get paperwork completed

Pa
Review №75

Friendly and professional employees, but after calling ahead to confirm they did warranty service on Lenovo computers, I arrived and they told me they couldnt help because I had an IdeaPad and not a ThinkPad.In summary: professional, but I noticed inattention to detail.

Me
Review №76

They will have what you need, they have 0 competition bc the closer store to compare is either in Norwalk or Port Chester. But just be ready to pay full price for everything

No
Review №77

Very good service

Al
Review №78

Wasted my time, horrific service where i was interrupted multiple times, got the wrong part replaced even though I said which part was broken multiple times, and wasted my warranty because they failed to do their job expressing the problem to lenovo. Would rather get computer service at a Dunkin Donuts

ol
Review №79

Didnt like at all service and the way they treated customer very aggressive with clients on all levels from manager to technician.looks like they really focus on charging for all they can. Will not go back

Am
Review №80

This is the worst store ever! Had the worst experience!I dont know how many times I had to bring my computer back for them to keepfixing it and its not much better than it was. Every time I came in the managerleft the room and did not want to have anything to do with me to help fix thecontinuing problem.Stay away!

Jo
Review №81

Very helpful

St
Review №82

A very friendly customer service on the phone.

Wi
Review №83

Too expensive

Ni
Review №84

Very expensive

Ma
Review №85

Friendly

Bu
Review №86

Thanks for the help

Br
Review №87

Thank you Joshua Silverman and the team at Lighthouse for Upgrading my MacBook Air Operating System. Truly professional experience from start to finish. Excellent customer service. God Bless, Brendan Micik

Information
10 Photos
87 Comments
4.6 Rating
  • Address:103 Mason St, Greenwich, CT 06830, United States
  • Site:https://computersupercenter.com/
  • Phone:+1 203-661-1700
Categories
  • Computer repair service
  • Computer desk store
  • Computer service
  • Computer store
  • Computer support and services
  • Data recovery service
  • Used computer store
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:10am–4pm
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Service options
  • Online appointments:Yes
  • On-site services:Yes
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