The company was in contact with me 24 hours before my trip and up until the driver got to my house. The driver arrived on time. The driver was courteous and very professional. The car was very clean. I will DEFINITELY use and recommend CTNY!!!!
Helen closely coordinated with us to assure we were appraised of driver status and traffic conditions. Chan, our driver, was unobtrusive bit attentive and drove well efficiently navigating traffic. Excellent service A-Z!
Great Experience!We used CTNY Limo to/from JFK for an international flight. The staff who booked my reservation was very professional and considerate of the time frame we should arrive at the airport amid all the new covid preparations. Gus took us to the airport while Oswaldo drove us home. They were both very prompt, polite, considerate and professional. We had booked an SUV to the airport but they were out and upgraded us to a van, at no extra charge. They also contacted us to let us know of the change. I would use this company again without hesitation. They made the stress of travelling to/from the airport seamless for us. Thank you!!
CTNY limo was awesome! They helped walk me through booking transport back from a wedding, and they were very thorough and detailed, patiently reviewing everything with me several times to make sure everything was correct. Oswaldo, my driver, was perfectly on time, kept in contact with me beforehand so I knew what to expect, and was extremely courteous, polite, and helpful! I couldn’t be more pleased with CTNY Limo and Oswaldo! Would def recommend for future trips!
Thank you Mario!!! Super professional, so nice, arrived on time and didn’t mind at all when we had to turn around because my new hubby forgot his wedding ring and we are on our way to our honeymoon! 😊 still arrived to JFK with plenty of time to spare!!!
Great experience from beginning to end!!!Modifications were made easily and swiftly.Driver was terrific. Owner was extremely professionaland helpful.
Our driver Paul was on time. Super professional and a great guy.The trip to the airport was very comfortable.I’d recommend Paul to anyone.
Booked late Sunday afternoon for a 4:30AM pickup to LGA. They called me to confirm the time Sunday evening (I accidentally entered 3:30AM). The driver was on time and everything went smoothly. Piece of mind is worth the price for early morning trips from the suburbs to catch a flight.
Paul is alway there waiting, professional, courteous and knows the roads! Very, Very dependable!! I would highly recommend CTNY Limo 🙌
Always professional, on time, pleasant drivers… highly recommend
Great driver... smooth ride in rush hour traffic. Knew roads completely and navigated traffic expertly!
Lovely driver too - thank you! Very professional and I felt safe !
CTNY Limo and their staff did an impeccable job on creating a remarkable itinerary and made our honeymoon travel to the airport a relaxing experience.-Toni and Michael Sarnicola
It was so relaxing traveling and returning to the airport, made our trip so much better.
CTNY was flexible and responsive, while I kept changing my airport pickup 3-4 times, switching from different times and different airports, they were there for me and handled each text/call with prompt professionalism. The driver was great, friendly, very clear with communication of pickup location, the car was immaculate and he had taken every precaution to make sure my family was comfortable and felt safe traveling through these trying times!CTNY is FANTASTIC and I would highly recommend them to anyone for any type of car service.
On time. Efficient. Quiet trip.
Paul is the best! 🥰🌟🙏🏼
It is so nice to deal with such professionals. They made my travel plans much less stressful.
Ive used CTNY more times than I can remember at this point and every single time the driver is there and waiting *before* my stated pick-up time. The cars are roomy, comfortable and always impeccably clean. The drivers are friendly and the ride always feels safe and under control.
Fantastic service all around! Very communicative, sending confirmation, reminder and ETA emails, as well as a photo of the driver to verify identification. Chauffeur Reinaldo is the penultimate professional. I will be sure to request him in the future. This is a first rate company - no need to look any further!
They accommodated our last minute needs with 2 professional and friendly drivers. Fantastic customer service from booking the ride, our drive to the venue to being delivered safely at home at 2:30 am!!!
From making the reservation to the confirmation of the reservation to up to the minute text updates the day of, CTNY Limo provided top notch service. My driver was prompt and courteous. A 5 star experience at a phenomenal value. Ill be a repeat customer.
We have used CNTY Limo several times now for both personal and business. Weve taken town cars to the airport, a mini bus for an evening out with friends and had a stretch for my daughters sweet 16. Excellent service, beautiful cars and professional drivers, every time!
If you only read one review, read this. My son’s wedding was in Connecticut. We had family coming in from five states on the East coast, Midwest and South. But my daughter was flying on a red-eye from Portland Oregon to Newark, arriving at 7am. No one was available to pick her up. I needed to find a car service in an area where I had no experience. I had to pick one kind of out of the blue. I chose CTNY Limo. I’m so thrilled I did. Because I was a novice, I started the booking process and, more than once, I left out important information. Helen was wonderful. She worked with me. We got the arriving and returning times right. Everything went perfectly. Then, all of a sudden at 11pm the night before, everything fell apart and my daughter had to change her flight and leave five hours earlier. I sent a message at 11:30 pm hoping I’d hear back early enough in the morning to make the change. Helen responded at midnight with a few questions. Once again, I’d forgotten important information, but she was SO wonderful and we worked through it. By 12:30 am we had a confirmed pickup for the next morning. The limo arrived. The driver was wonderful and everything went perfectly. I think it’s completely honest to say I couldn’t have done this alone and I suspect there is a good chance it wouldn’t have gone as well with someone else. Use this company.
Excellent service. Excellent driver. Two thumbs up!
We couldnt have been more pleased with the incredible customer service (and patience with our multiple changes!), the professionalism of the drivers, and the comfort and ease of the limo service. We will always use CTNY whenever we fly in/out of the NY area!
Great experience! We had a 3:45am ride to the airport and didn’t have to worry about calling for an uber and having possible cancelations. Paul knew exactly how to navigate Laguardias difficult construction as well. The car was clean and spacious. Thank you!
It has been my good fortune to hear first hand reviews by a variety of business owners and professionals from Greenwich and surrounding communities. Professional staff, always on time, clean cars, commitment to quality and service. Next time you need a limo for runs to the airport or attending an event in Manhattan, call Helen Pesce.
Awesome service - clear communication from both the office and the drivers. highly recommend CTNY Limo.
Service was great, car was on time and we got to the airport on time, driver knew the road and used another way to avoid traffic. I was able to charge my phone and the car had water and candy (:I would recommend!
I had my brothers wedding in Nov of 2015 in Stamford, CT. I contacted CTNY back in in September of 2015 to explain the situation to them. Helen and Stacie were MORE than willing to help from the beginning. their prices were good but beyond that their SERVICE was awesome! I had about 95 people fly in from all over the world for this wedding to various airports (JFK, LGA, and EWR). Not everyone flew in together on the same day - we had about 60 different pickups and drop offs. I made an excel sheet outlining people, their flights, and groups and phone numbers. CTNY contacted each guest, picked them ON TIME, dropped them off in a timely manner, etc. I worked with CTNY because i thought they would provide me with peace of mind. they did exactly that. I didnt have to worry - we went over any holes in my excel file; they asked questions to learn what was exactly going on and when. I couldnt have asked for a better transportation service. Not only am I highly pleased; but most importantly my guest were blown away at how easy and seemless the transportation was for the wedding. If i could give 10 stars i would!! it doesnt get better than this.
Always excellent service. Drivers are professional and always arrive early.
Best car service in the area