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Connect EBS Computer Repair
1210 Laurens Rd Ste. C, Greenville, SC 29607, United States
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Connect EBS Computer Repair

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St
Review №1

Very honest, nice and fair owner and this extends to his employee John. They fix what is necessary and only that. You will be consulted if something unexpected pops up and informed of the necessary price. I can honestly say that I trust these guys and they have been working on my various computers and laptops for 10 years.

Ta
Review №2

Windows 10 HP water cooled desktop had serious power up issues. Under the circumstances, repair turnaround was nothing short of excellent! Good communications skills, fair pricing and they even checked on its status after I pick it up. Kudos to senior technician John for his expertise. Highly recommended!

Br
Review №3

Weve had two computers worked on at Connect EBS - one to install a solid state drive and another for an internal battery change. These were computers used in our consulting business and they understand time is money and did the work in a very timely and professional manner. Computers have worked flawlessly since they helped us. Very glad to have a local independent shop that does really sound work at a reasonable cost!

Tr
Review №4

Needed 10 years worth of pics recovered from a non working computer. I checked a couple places before coming here. Actually dropped my computer off at another place and went back to get it without having service done because of poor customer service and price. Theron and his team were extremely professional and easy to work with at a great price!

Mr
Review №5

I received excellent & fast service. I’m very satisfied with the results & the price was just right. Geek Squad has nothing on Connect EBS. This is the ONLY company my family trusts with our electronics. Theron is the best! 🏆

Kr
Review №6

I have taken two separate computer issues to Connect and both times I have been very impressed with their work. Theron is very personable, and handles each problem with efficiency (and compassion when he discovered my hard drive was dead!). Their turnaround times are excellent, both of my situations were resolved within 24 hours. I highly recommend their service!

La
Review №7

I have used Connect EBS several times. They are honest, professional, and dependable. I will continue to use their services for my computer needs. I heartily recommend them.

Ji
Review №8

Was informed after receiving my quote that I would receive a discount if I left a good review, will never be bringing any of my devices back here.

Re
Review №9

Great service. Great price. Great company. Thanks!

Sc
Review №10

They replaced a motherboard in my computer; two weeks later when the computer failed to start they were unavailable by phone or in person to make good on their work. I had to go somewhere else. They are a fly-by-night operator. As a follow up to this review, shortly after Connect EBS posted their retort to my review my cell phone text received a text bomb of hundreds of useless texts that had to be individually wiped from the phone. I have no knowledge of who may have done this and make no claim as such. But I do note that it was coincidental in timing to the factual review herein. You decide.

Be
Review №11

Great service!! Love the flat repair fee and only charging if repaired. Very professional and courteous. Drop off and pickup was seamless and very candid and transparent about repair vs. replacement. We will definitely be back. Thanks again!!

Rh
Review №12

It took less than a week to have a new computer when he was through. Very professional!! Will definitely recommend to anyone I know. Also, I came here because of other great reviews. Glad I did. Thank you!

K
Review №13

Skilled, courteous, professional, fast problem solvers! Im grateful for these other glowing reviews which convinced me to bypass the box store and trust my dying hard drive to a small repair shop. Theron was expedient in diagnosing my computer woes and getting me to a fix I was thrilled with (the salvation of my data!) The price was excellent and fair and I could not more highly recommend the services of Connect EBS Computer Repair!Side note: The office was a tad difficult to find, but dont give up! Its on the overpass of 291 where it crosses Laurens Road, in a narrow 2-story building that doesnt face the street. I had to go in circles a bit to find it, but, as I said - well worth it!

wi
Review №14

Fast friendly service. Very helpful. I would recommend them to anyone who needs computer service.

Wa
Review №15

Left a voice mail, never called me back.

Ed
Review №16

Theron and Chris were great. Was having an issue with my laptop and they jumped on it and got it back to me in 24 hours. Don’t even think about going to one of the Big Box stores that sends it off and gone for 3 weeks. Theron responded to my email on Labor Day which was also impressive.

as
Review №17

Connect EBS is an outstanding IT support company. They really took the time to analyze our business existing infrastructure and understand my requirements. Theron made recommendations that not only met our needs, but saved us considerable money as well. We are extremely happy with their ongoing business support services.

Ni
Review №18

The service was great and professional, my computer got fixed and at a decent price. Definitely saved me from buying a brand new laptop for hundreds of dollars.

Ch
Review №19

They did a great job and their fee was very reasonable. Thank You Theron.

Sa
Review №20

Super professional, fast and affordable! So glad I came here and cannot recommend Connect EBS enough. Thank you!!

te
Review №21

Best finger food.. plenty of tables and TVs. Young and not so young crowd. Great for watching sports.

Na
Review №22

Chris of Connect EBS was very professional and helpful when my laptop wouldnt charge and I suspected it was the cord. Chris checked it and ordered a new cord for me. Unfortunately the new cord wouldnt be in for a week; however, Theron (owner) was kind enough to share their office Lenono cord with me until mine came in a week later! Very friendly, professional and kind people! Reasonable rates and considerate of your computer needs. I would recommend Connect EBS for any computer needs!

Pe
Review №23

This is the ONLY place I will ever take a computer for repair. Theron has repaired four computers for us and EVERYTIME, we have been so please with the service and the way Theron has treated us with his kindness, expertise and respect. The last repair was our Grandaughters school Chromebook that accidentally got knocked off of the counter. Theron recognized the fact that this was something she needed back in a hurry because of the home school work, due to Covid 19. I sent him some photos, he ordered the part that day and a couple of days later, had the computer repaired and working like a new one.

Sh
Review №24

I very much appreciated the service given me here. Both Chris and Theron were professional and friendly. Chris got my computer repaired and up and running very quickly. He was patient with me, answering my questions and helping me to get some programs re-opened and downloaded after the repair.

St
Review №25

These people are superb! Service is quick, dependable, very reasonable, and technologically top notch. I have an Apple pc; prior to that I had a different product. They have been thoroughly knowledgeable with both products. In addition to all this, they have a really courteous, welcoming atmosphere in the office.

Ha
Review №26

I had upgraded to Windows 10, which was disappointing to say the least. Also, in the process, my printer quit working. Theron got my Windows 7 back, fixed my printer, and I am so happy! He was very pleasant and I had spent hours yesterday trying to do what he did. I am so appreciative of his work, and have my programs back on Windows 7 and now I can print!!!! Highly recommend!

Au
Review №27

I was very happy with the professionalism and the quality of service provided. I dealt with both Theron and Chris and both were very helpful. They kept me posted through the whole process as to what and why they were doing things. I would definitely recommend!

Jo
Review №28

What they advertise is true! I thought I needed to buy a new laptop, but I discovered Connect EBS and decided to give them a try. I was told my laptop was worth fixing for far less than a new one. They also guarantee their work. i highly recommend them.

Ci
Review №29

The first thing that drew our attention to Connect EBS Computer Repair was their reasonable cost! Then as we were dealing with them they continually showed professionalism. The computer we brought in to get fixed was my 12 year old sons and they treated him with just as much respect as if they were dealing with a businessman. They got it done within the timeframe they gave us and I continue to be impressed with the follow up email they sent wanting to make sure we were happy with their service and werent having any issues. Very professional and well priced service!! Thank you!

Of
Review №30

Connect EBS provided professional, affordable, and friendly service with a super-fast turnaround when one of our office laptops needed a DC jack repair. Our company will likely use Connect EBS exclusively for our future IT needs.Plus, its always a pleasure to do business with a fellow aviation enthusiast :-)Thanks for your excellent work!

An
Review №31

Very happy with the service, helpful & explained everything so I could understand - I am not an IT person! Great job!! Highly recommend!

Kr
Review №32

SAVE YOUR CASH AND SKIP THE GEEKS AT BEST BUY! GO TO THESE GUYS! They are honest, knowledgeable, and fast. They stand by their work and are professional. You cant get better.

Ch
Review №33

John is the man. He quoted me over the phone and listened to what was wrong with my computer. I took it to him. He completely and thoroughly explained what he thought the problem was. And how he was going to fix it. Within one day he saved all my photos and files from being deleted, fixed the hardware and software issues, reinstalled windows, and put all my files and photos back on the computer. Other people i called told me that my files couldnt be saved, most quoted over 150$. John fixed me up for only 89$. Unbelievable. He told me the only way the price couldve changed was if he would have had to order parts, which he would have called me before he ordered any kind of parts. Very good price. Very professional. He knew what he was doing. All my computer issues will go to these guys in the future.

St
Review №34

My computer sufferred an impact and was not functioning properly. It would not turn on. I talked to the guys at Connect EBS on the phone and they were nice and professional so I took my computer to them to be fixed. While they were working on my computer, they kept in touch with me to let me know what was going on with it and what parts needed to be ordered and their cost. When they were finished, they called to let me know the job was completed. I have had my computer back for two weeks and it works flawlessly. I recommend Connect EBS Computer Repair to anyone who wants a professional job done right the first time.

ka
Review №35

They provided an excellent speedy service for an affordable price. Great work!

Cl
Review №36

So friendly and helpful. Very intelligent and excellent customer service. Will always go here for computer issues. Excellent!!

La
Review №37

My laptop power input was loose, so I took it into the guys at Connect EBS. They were friendly, knowledgeable, and talked me through everything they were doing. You can check the status of your repair on their website, too. I had my computer back in a week, in perfect working condition.

Be
Review №38

Connect EBS provided rapid and extraordinary service when a failing hard drive threatened the loss of irreplaceable data. I have the the highest regard for Connect EBS and will recommend it to anyone in need of computer repair.

Jo
Review №39

First time in the shop my computer only needed a slight adjustment and they did not charge me. I had been told on line that I had over 3000 issues that needed repair and that they could fix it for $250.00.The following week I brought my wife s laptop that had been slow and acting up for ever. Two days later it was like new, ....even better!Connect EBS Computer Repair...They know what they are doing and are fair.Will recommend them any chance I get!

Br
Review №40

Awesome. Very professional. Very friendly. Fast. Will resolve your issues quickly. Thx a lot.

Br
Review №41

Still the best computer repair business we have ever worked with! I our computers have any problem at all we take them here to have them fixed properly, the first time. Prices are reasonable and Theron is able to explain whatever problem Im having to me. He has us as customers for life!

Ma
Review №42

I highly recommend Connect EBS Computer Repair. The technicians are extremely friendly, knowledgeable, and professional. I have been completely satisfied with the excellent service they provided when repairing my computer and laptop.

Cu
Review №43

Professional timely service. They fixed the computer quickly and for a great price.

Ch
Review №44

Great, fast, and reliable service. Very trustworthy local guys! Highly recommend

Gr
Review №45

Connect EBS is a fantastic company to do business with. My computer runs like it was new. I highly recommend them to everyone !!!

Ra
Review №46

Fast service, fixed the problem, reasonable cost, no hassles. I will use them again when I have another problem.

Ju
Review №47

Theron and his staff are always happy to help and resolve our computer problems quickly. I would highly recommend Connect EBS for anyone looking for bug fixes on your personal computer or for businesses in need of complex IT services.

An
Review №48

Great service. Would definitely use them again.

As
Review №49

Great guys! I will definitely be back for any of my computer needs!

Ke
Review №50

AWSOME, EXTREMELY FAST SERVICE. ILL TELL ANYONE WILLING TO LISTEN ABOUT THIS COMPANY!!!

Bo
Review №51

They were very professional and did everything they said they would do. Great company

Ir
Review №52

Very helpful and reasonably priced. Great customer service.

Cl
Review №53

Fast inexpensive repair of a Laptop. Highly recommend.

Ty
Review №54

These guys really took care of us, polite efficient, and economical!!! You all rock!!!

Wa
Review №55

Found them very responsive, very professional with reasonable rates. Would use them again when needed and definitely recommend them,

Ti
Review №56

Very quick and good service

Ja
Review №57

Very nice people and environment

Ro
Review №58

I was very pleased with their professional service.

Ev
Review №59

Thanks for fixing my computer!

Le
Review №60

Wonderful service.

De
Review №61

Computer back on lineNice Job!!!!!!!

Information
15 Photos
61 Comments
4.8 Rating
  • Address:1210 Laurens Rd Ste. C, Greenville, SC 29607, United States
  • Site:http://connectebs.com/
  • Phone:+1 864-990-1000
Categories
  • Computer consultant
  • Computer repair service
  • Computer networking center
  • Computer service
  • Computer support and services
  • Used computer store
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–5pm
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