I really enjoyed talking with Phillip Henderson. He is very knowledgeable about the product, and how this company and their products could save me money. I am definitely gonna talk it over with my business partner and hopefully you will be hearing from us soon. π
Phillip was amazing. Sent my husband to sign up on the program, glad I did. Phillip helped us every step of the way, explained the advantages of why we should use this. I would highly recommend Eliot Management group and Phillip as an agent.
Phillip Henderson was amazing! I am hoping to switch my business to Eliot soon but I had a lot of questions I needed answered first. He was so patient and professional. When I switch it will be solely because of him.
I really enjoyed working with Tyler. He was very knowledgeable about their product, informative on how this company and their products would save me money and it was an easy transition to move into!! Thank you Tyler ...I will refer you to other business owners! π₯°π€
Tyler helped me switch my business to Eliot and it was the best decision I have ever made! He was supposed patient and professional and made the process go so smoothly. 10/10 recommend Tyler at the Greenville office!
I just signed up for credit merchant service and I had a problem and these guys came out and Helped me with my banking needs for my business I want to thanks the Eloit team Phillip Henderson, and Thomas Saxon and Michael McCord
This Company is not what other people are stating. They will eat you up with Fees. Annual Fees. Monthly Fees. PCI Compliance Fees. Cancelation Fees. It never ends. Dont listen to the snake oil salesman or anyone from this company. I tried to cancel at the end of my three contract but I was automatically renewed the month before it ended without my consent. Cancellation fee is $600!!! You will not win. Dont be fooled.
Tyler was a really honest knowledgeable rep and I am very satisfied with him being my rep
Bradley was nothing short of stellar for me. He explained the service in detail, he help me with scheduling my appoint to setup my device, checked in and made sure my device was delivered on time. So far the device works great!!
Very happy with my new system! Management is doing a fantastic job! Ask for Michael McCord he will hook you up with the best deal possible! 10/10 recommend !!
Honest, trustworthy and a true professional. Michael had made the process and transition smooth and efficient. Eliot will be a great help with my business and its future. Thank you!
Very happy with my new system! New management is doing a fantastic job! Ask for Michael McCord he will hook you up with the best deal possible! Save me 900 a year in Feeβs
They were very professional and the process to use the machine and how to set it up was very simple and the people who help me were very nice and helpful and answered all my questions and explain thing so I could understand it
Mike was awesome, super friendly and helped me find exactly what i needed for my business, and saved a ton of money on processing. Would recommend any small business owners give him a call!
Very satisfied with our service ! Michael went above and beyond for us! The new management has made a huge turnaround and improvement. I highly suggest their services for small business owners.
I recently started with EMG, and working with them has been seamless and stressless while transitioning to using card systems for transactions. The new management in the office in Greenville made things simple.
Michael McCord was extremely professional and easy to work with! Definitely recommend!
Clientele is in the good and capable hands of Michael McCord. He cares about his customers.
24/7 customer service based out of TX. Staff goes above and beyond to help solve any issues.
Mark Lukridge and this company are scam artists. I met Mark while shopping at Best Buy. Mark tried to convince me to use your program in my retail stores. After I declined his offer, he followed me around town and accosted me in my front yard and in several more stores around town. Eventually, once he followed me inside Target, I had to call security to remove him from the store.
I have had to call Eilot customer service several times and each experience has been very good. They have helped resolve all my questions quickly and I appreciate that so much!
Daren has been incredibly attentive and quick to respond or stop over if necessary. Not afraid to make a phone call to ensure all info is accurate, extremely helpful during the initial install and transition!!!
This company was terrible. Our company used them for a little bit and it did nothing but stress everyone from the start. Hardly any of the swipers worked on anyones phone and they promised to get this fixed, which never happened. I am sure they loved seeing us pay higher rates because of this. They kept over charging us repeatedly and assured us from the start we were not in a binding contract. Of course that was a lie also. I cannot believe the low levels people will go to make a few extra dollars at the expense of someone else. I would NEVER recommend this company to anyone.
These people are scammers!!! We tried using them because they said they had better rates for credit card charges. Once we talked number they acted as though they were cheaper. Once we agreed they switched paper work and added different numbers and forged my name on the paper work. PLEASE DONT EVER, EVER, EVER, USE THEM. Im currently in a lawsuit because they scammed me over the equipment. This is how they treat small businesses. Dont use them you will regret it tremendously. Thanks for reading
Do not, I repeat do not use this company. Fist yea the sales rep speak a good game. Keyon and Shaun (manager) spoke to use and gave us the low down on what to expect and even offered to take over where square left off. All well and good. Then the fun starts. Get us the equipment and then we start getting charges and we havent even processed any charges. Then the sales rep and manager quit calling after we submitted all the paperwork. Then when we finally get them on the phone they process a refund that never shows up. So back to trying to call them and no answer at all. So then I call the main office. I speak to another person that says pretty much the same thing and says she will send out the stuff to mail them the equipment back. Nothing. So then almost a $1000 charge for non returned equipment shows and now all heck is about to break loose. Ive spent over an hour on the phone to no avail. This company will Rob you and steal from you all you get is an apology and put on hold. Do yourself and your business and do not use this company. Im out alot of money with noone to turn too. They say they are all about customer service but they are not. They want your $$ and thats it. Onward to court for us. I will guarantee that this will cost them way more than what they took. I stress people do not use this company!
They have been helpful when I have questions or concerns about my account.
I was was in a hurry and ignored the horrible reviews of Eliot management. My Mistake. Before fully signing up and using their service I sent notice to them that I was not going to use their services. In signing up I could see that their customer service was horrible and I had been misled. I never accepted their credit card processing machine or used their services. Then three months later each month for the last 6 months I have been getting money taken out of my bank account by them for being non compliant with PCI. They are fraudulent in their practices.Do not be stupid like me. STAY AWAY FROM EMG.
I have only been working with Eliot Management Group for a little over two months, but so far their service has been awesome. They have gone above and beyond to make me happy. They even lowered the rates I would be charged after the first month without me even asking. One of the things that really sold me on them was when they said that if I had a problem and called, I would not get a recording. They have a 24/7 support service and that a LIVE person would always be available. I hate talking to a machine. Eliot Management Group also seems to keep an eye out for anything that may be helpful in making my job easier and I really appreciate that. Thank you Noreen and Ginny.Recently they suggested a new website called PayTrace to do my credit card payment processing through. I tried it and I love it. I am now able fix my receipts to customers the way I want and the settlement report that is emailed to me each day has more details and still stays on one page. (My previous processing company sent a report, but it only had the total and I had to figure out if anything was missing or didnt process.) It is very user-friendly. The funds are in my bank account within two days as promised, sometimes one day. The only problem I have with PayTrace is that once it is set up, the username cannot be changed and since they used my email as my username, if I change emails, it could be confusing down the road. It is not a deal breaker, just a mention for anyone who is interested in checking PayTrace out (have the person setting it up ask you what username you want).Check out Eliot Management Group and you will not be disappointed.
BUYER BEWARE!This companys whole business model is a scam. They get fresh faced salesmen with promises of huge earnings and then sign up all their friends and family before they realize what a huge scam this company is. They offer a referral program to incentivize companies to refer their friends and partners which they do of course, before they realize what a bunch of scammers they are. They will tell you any lie that you want to hear to get you to sign up with them. They told us that we had no contract when in reality they signed us up for a 3 year contract with a $600+ ETF. They lied about their processing fees. They have the glitchiest, most amateur looking processing application imaginable. Their swipers basically never work (resulting in you paying higher fees). They promised better equipment that they never delivered. There really isnt one positive thing I could say about Eliot Management Group. I wish there was a rating lower than 1 star for this bunch of crooks.BUYER BEWARE!
The staff at Eliot management group in greenville were very detailed and professional they saved me a lot of money and they showed me exactly how the other company was over charging me. I was skeptical at first but they stood by their word and have been very helpful, professional and quick to return my calls.
This company its the worst I ever deal with they scamme us with equipment and money,they are so bad worst experience ever for us .Barbara its a nice lady.
The lady in the office is very sweet.
I would never suggest working or using this company I work for them and recruited clients for the company and the manager of the Greenville office sign false contract up under my customers name and now they are in Lisas if they cant get out of more did they agree to
Scam artist. Do not use
Company is a fraud.