Tim and Beth are the best service team I e ever worked with. Theyve helped me maintain many different vehicles and recently assisted me in the restoration of an old King Ranch. Theyre my first call for everything automotive because if its not in their wheelhouse, they know who to go to.
My tire popped on the side of the road in a city I do not live in. To say that is scary is an understatement. W.N. Watson Tire and Automotive had the highest rating in the area, and they made sure that I was able to get the tires I needed for my car. I was walked through every step in identifying my tire, and they were so incredibly helpful and easy to work with. They even went out of their way to make sure my car was all set for my long ride back home. 10/10 would recommend this place to anyone in the Greenville area!
I had a bad experience at another shop. Wasted a great deal of time and money trying to get my brakes from screeching. I looked up car repair near me and decided to try this place out. Had great reviews, so I contacted them via email. Tim Ethridge responded right away, I told him about what happened and what needed to be done. Told me to drop the car off for the day and they will check it out. Went to the shop first thing in the morning, and it was busy. Had a good feeling right away knowing the shop is already busy, as soon as they open.I went inside and waited in line, with two people in front of me and 1 behind me. When It was my turn, there was an older looking gentleman that took me, and come to find out, it was Tim. I didnt have to explain anything, as he remembered our conversation. Gave him my keys and I went to work. Couple of hours later, he called me stating that the pads were changed recently (the other shop) but it could be bad quality and asked if I wanted to change it anyways to the brand they use. I said yes, and around 3pm they called to tell me it was done. They told me to take it easy for about a week, and if there is any problems that they would take care of it free of charge. Its been a week, and my car is screech free.I will definitely be coming here in the future. The customer service is top notch, and they dont feed you bs information to try to upsell you more services that you dont need.
Wow, this is what customer service should be. Best staff and friendly, highly skilled and professional. I definitely recommend this place.
Had a tire plugged 2 months ago that came with a life time warranty. The tire began leaking and I called first thing this morning 7:30am and was told they were booked up until next Wednesday (Today is Friday). So much for customer service and life time warranty?? Unfortunately my tire wont wait until next Wednesday to accommodate their schedule.
Great service and knowledgeable techs. Reliable company in Greenville SC for many years.
I don’t have enough words to describe how genuine the employees of this business are. This is one of the most welcoming places I’ve been, and they truly care about you and your car. I’ve had multiple services performed on my Honda here and every time I felt like they were honest with me and they always were very communicative and helpful. Great service, and I’ve never had one single issue with this business. I would recommend them to anyone that needs any automotive care. Thank you for all that you do - Tim
Great folks. Made getting my car fixed supper easy
Great people who provide excellent service at a fair price!!
Wow! That describes my experience with these fine folks and their business. Very friendly and helpful and easy to work with. Called about needing a new brake light, was able to upload photos to Beths phone and she called me back within 15 minutes having found a replacement part. I was only in Greenville a few days and they squeezed me in and all was done in less than 30 minutes time. Thank you so much to all the team at WN Watson!!
They have a customer for life -- the team is always friendly, has always delivered ontime or before and very honest with their work. Proud to take my vehicle here
Sadly I moved away from Greenville about a year and a half ago, but still consider WN Watson the best and most honest auto repair place Ive ever been. Wish I could find a place like this where Im at now. Took care of my car, were always honest and straight-forward about what needed to be done and what could/should wait, were friendly, and were quick and efficient. Would highly recommend.
Great service, friendly atmosphere. Just discover this gem a couple blocks off main street. Have been twice and both times we had fast service and quick turnaround. They service BMW and Lexus cars, as well as many other brands.
I highly recommend this business for any car repairs you might need! Everyone was incredibly friendly and professional, prices are very reasonable, and they had my car back to me in a very timely manner. As a graduate student who just moved to Greenville, I am so thankful to have already found a trustworthy and respected tire and automotive shop to take care of any troubles my car might throw my way!
Not only great service but great service with a smile! That is what Greenville is about! Thanks for taking care of my vehicles!
I have always used Watson and wont go anywhere else. Great service, honest and friendly!
Great people and service every time
Been taking my cars to these guys for awhile now. I’ve had them do service on a 2008 BMW 3 series and a 1995 Mercedes E. They have always used quality parts and completed repairs quickly. Very friendly, honest, and trustworthy staff. Top notch service at a reasonable price. Highly recommended.
Honestly one of the nicest shops Ive been to. Coffee while you wait, staff is extremely nice and their prices are fair to the industry. Definitely recommend.
Had a great experience!! Very nice knowledgeable people who got my van fixed within hours!! Answered all my questions and had cute dogs!!!
Everyone there is very friendly and professional. As a single mom, it feels good to know I am not being over charged and that my car is safe for my children and I. I would definitely recommend W.N Watson!
This is the best auto repair shop in Greenville!! Service is exceptional! Staff is friendly and informative! I’ve been using them since 2007 and I have never had a less than excellent experience! Go see Beth and her crew!!
I would wear a t-shirt that says “I Heart W.N. Watson”... seriously, that’s how glad I am to have found a trustworthy, reliable, and friendly auto service shop! They were able to troubleshoot issues with my car that stumped others and were kind, straightforward, and clear in answering any and all questions I had. Beth’s sweet pups that hang out at the front desk are just the cherry on top of the customer service experience.
Always attention to detail and gets the job done right and quickly👍
Friendly staff, very helpful and understanding of my needs. 5/5 Highly recommend!
Got stranded with car issues and these guys took customer service to a new level. They were busy but got me in quickly to help me out and get me back on the road. Dealing with over all good people is what will bring me back here. Thank you for taking care of me today. 4.6 stars is not an accurate description of your ability. 5 stars all the way!!!!
Really blown away by the customer service I just received. Went there for the first time today without an appointment because of a quirky alignment issue I have been dealing with. Beths first reaction was to put it on the lift and make sure it was safe. Beth and David really went out of their way to help me try to diagnose the problem. They were genuinely curious about how to solve the issue, even to the point of doing a few tweaks to my truck free of charge. Thanks for what you do... I really appreciate it!
I had an older car. They were always so kind to me and never sugarcoated anything. Locally owned. Reasonable prices. Would have totally kept going to them. Alas, I moved.
Wonderful place, wonderful people very helpful just a all around great place of business
For years I used WN Watson for all my automotive needs. Tim, the owner, is amazing. He is a super friendly, helpful and honest guy. Tire prices are phenomenal and all the repair work they do it top notch. They never tried to sell me anything that I didnt need. Tim would often even tell me what the issue was and that it was a repair that I could easily make myself. My brother-in-law now uses them and one of the non-profit agencies I used to work for uses them as well. I highly recommend them to anyone who needs tires or auto repairs.
Awesome customer service. Straight forward estimate and scheduling. Highly recommended.
The owner was very helpful with our warranty and our repairs were done quickly. We are extremely satisfied
Great bunch of people! Had a problem with one of the repairs but Tim jumped on it and made it right. They really impressed me with the way they value the customer and strive to take care of you. Tim did not downplay my concerns. He addressed everything in a professional manner really did a great job overall. I would not hesitate to use them again.
I have been bringing my vehicles to W.N. Watson for around 7 years, and have always been pleased with the service that Tim and his team provide. Their only interest is to get your vehicle safely back on the road. They have worked on both my cars and minivans, as well as my diesel SUV. They are honest, reliable, and friendly and you could send your wife, mother, or daughter here and trust that they would get the same story that you get. I highly recommend them.
Ive been using Watsons for about 5 years now, Tim and the team here are always friendly and knowledgeable. They are very accommodating and I never have to wait long.Its location to downtown make the waits great, a short walk and all of greenville is at your fingertips.Prices are reasonable, and so is the staff.
They checked out a car for me that I was going to buy. They pointed out a couple issues that helped me save 80% on it! Then had them fix it. Runs perfectly now! And got it on the cheap!
Went in on a Monday morning with a flat tire. Everyone was so kind and professional. Only waited about 15 minutes for repair. Thank you for great service!
Not one to usually leave reviews, but had to take a minute to let everyone know about WN Watson. They are the Chick-fil-a of auto repairs! I have been back several times for different types of repairs needs. Each time I return, the service is excellent, the pricing is fair, and the employees know me and about me.A few examples:1) I was having trouble with my power window on the driver side. I asked them to replace the motor etc. When I picked the car up, they were able to get the window working by greasing the system and making some adjustments. Saved me $300. They could have easily just swapped it out but they were focused on the relationship.2) My wifes battery had died, I stopped by to see about getting it replaced. When they pulled up the battery we needed they gave me a price but let me know the battery was on sale somewhere else and it would save me $30. If I bought it I could bring it back to them to install.3) I brought my vehicle in to have the brake pads replaced. I received a call about 1 hour later. I was told I really still had roughly 5000 miles left on them and did I want to still change them or come back in a month or two.4) My vehicles AC system stopped working. I was going to travel for work and stopped by to see how soon I could have it looked at. They got me in that day, had it repaired the next day and I was on the road. Being short on time I couldnt shop around. So for fun I called a few other shops and asked for a quote on the same work I had performed. No one beat the pricing and I would have had to wait a week at least to even be seen.When you have a shop with amazing service like this, you keep going back. My only regret is they dont work on home HVAC systems, roofs, paint homes, do landscaping, or sell insurance. Life would be so much better.
They checked and topped off my tires for me at a moments notice as a courtesy even though they were busy and I had never been a customer before. I was extremely impressed by their kindness and I will definitely be back to buy tires when it’s time.
Great service. Small town hospitality in the middle of the city. Reasonable prices.
Great fast service.
I highly recommend W.N Watson Tire and Automotive. This business provides quick and efficient service! The staff is great and always so welcoming! :)
Honest and thorough mechanics who stand by their work. Hard to find in a climate of big box everything. The owner even makes it a point of remembering my name. Its pretty impressive.
Service is amazing here. Theyre always friendly and the prices are fair.
I had my BMW aligned here. They were very friendly, including the shop dogs, pleasant waiting area or you could walk downtown while they work on the car. Clean shop thats larger than youd expect, and I thought the price was fair the job done.
Awesome relaxed atmosphere . Everything explained in easy to understand terms.
I was a first time customer and had some ball joints replaced on my 2009 F-150 a few months ago. The staff was very friendly and honest. They had me back on the road in no time. I will be bringing my vehicles here from now on!
I cant say enough good things about these guys and gals. I have taken my car to them twice and found them honest, fairly priced, and informative. Having car trouble is stressful enough but finding a trustworthy mechanic is even more worrisome. I wont have to worry about that anymore.
Always good quality, honest service.
One of the few places that still let you bring your own oil for an oil change.
Great service and fair prices.
Great service, great price
Great job, fair price.
Dishonest. Dont trust with your TPMS sensors. Will try to convince you they need to replace the whole sensor when all it needs is a simple valve core that costs a couple bucks. Also they wont return your old OEM part to you when they cant complete the job. Would have given them a decent rating if they would have just given me my part back.I hate when mechanics try to up sell and convince you that you need a new part when the existing part works fine just needs something simple. Dont trust these guys.
I just read an article regarding some ones experience there..l am retired from the Auto business so l totally appreciate there honesty.. Thank you
Ill never go anywhere other than this place. Tim and the people here are honest, reasonably priced and they do great work. Highly suggested.
Excellent service and excellent folks to deal with...
Good service. Reliable work, friendly staff.
Super place for tires and maintenance/repair work. Good people to do business with, good work and fair prices.
Tim and his crew have always done a wonderful and honest job of repairing my vehicles. It is the only honest mechanic that I have found in the area and I wouldnt take any car I own anywhere else.
I just moved into the area and needed a mechanic. Work was completed as estimated and the level of communication was awesome.
Love the people and great customer service. Beth is amazing!!
We have taken our cars here for over 10 years. Flexible staff and always willing to help.
Honest, Hard working and Trustworthy
Watsons is the best! Go today! !
Trustworthy mechanics, very fair prices!
Call, ask questions, got answers!
Not thorough, communication prob
Great service, great people
Mom & pop shop service without feeling like youre hanging out in your neighbors garage.
Family and Friends and ladies Bibles
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