Came in today with a request to change my transmission fluid in attempt to save my transmission. I was deferred and told to go to a true transmission shop. Any business willing to do this is an honest one in my book. I’ve never had my car cared for here but I plan to in the future. Thank you!

The fact that this auto repair shop has any less than 5 stars is ridiculous. I took my car to them over the 6 years I lived in Greenville and have nothing but great things to say about them. They are always professional and quick to answer the phone. I had a squeak in the steering wheel of my older car for the longest time. I took my car in for other services and they fixed the squeak for free.Highly recommend this place to anyone looking for a good mechanic.

Our car battery wouldnt start and they were able to drive out to where we were located and bring our car in to their shop themselves. They kept us informed the whole time about what was going on and what repairs were needed- they even fixed a rattling noise that our car has had for months. Very friendly and knowledgeable staff, highly recommended.

University Auto Care are honest and reliable auto mechanics. They are a pillar of the community and have been helping people here in Greenville for generations.

Fast response! Reasonable Pricing! Cant complain! Will use them again!

They take really good care of your vehicle.

Wouldnt go anywhere else. Jackie tells you what you need and what you dont need - you can trust him. And you cant beat his prices.

I truly appreciate this service center. My son is in college there and I am over a 1000 miles away. This shop has taken care of my sons car on numerous occasions while he has been away in school. Each time they have been more than professional and fair with their prices. I am thankful he can count on these guys to get him going again. Definitely a trust worthy shop. I see there are a few other reviews that arent positive and all I can say about that is there had to be other circumstances involved or maybe someone has gotten their information wrong. I know its impossible to please every customer but these guys have never failed to satisfy me over the past 3 years. So great job. I strongly recommend them.

My daughter goes to ECU and we are 5 hours away. Its hard to find a place that wont take advantage of an unknowing college student. This place was everything you need for a student away from home. They were quick, up front with pricing (which was very reasonable), and trustworthy. Will use this garage from now on if my daughter needs a mechanic while away from home. If youre a parent worried about your kid and car repairs, call this place! Jackie and his son Austin are great!!

Ive been there several times always treat me great

I use Jackie and his team for all of the towing for my business at Honda. Not only is Jackie an exceptional person, he is my friend. I know I can depend on him and if I need anything at all, he is always there. Best towing service in town.

Forget about those negative comments, most of them are about towing, while towing is always a problem. As a student in ECU, I only spent 75 dollars here to solve the problem that the dealer could not solve for over 300 dollars! Thanks for their help !

Very pleased and thankful!! Im a mother of a student and livefar away. Austin was great to get my daughters car fixed quick and be able to make it home for Christmas! Very honest and trustworthy people. So glad Ive found someone I can trust while my daughter is so far away.

Jack offered wonderful customer service and affordable rate. Having your car break down can be so stressful, but he helped make the process easier.

Always good to me !

Austin was extremely knowledgeable and came quickly to retrieve me and my car and at a great price! I recommend them often to friends and family! Thanks again for everything!

After going to the Toyota dealership to have my car repaired, and receiving a $2,000 estimate, I called Austin to get a second opinion.Austin resolved my issue at a cost of less than $100. I dound him to be extremely helpful and honest. He provided the service i need at a very fair price.

Excellent service and affordable prices!Thank you for taking car of all our family vehicles over the years!!

Husband and I always use university auto care! They are fast, fair, and friendly. Highly recommend.

Great guys here! They know their stuff and arent out to gouge your wallet like most places. Always will have my business!

Thanks for great service. You came well recommended by Greenville Police. Honesty and kindness is always appreciated.

I have been a customer with these folks for over 20 years and have ALWAYS been satisfied both with their excellent work and their extraordinary honesty. They are all fully professional in demeanor and mechanical capability. I wouldnt trust my cars to anyone else.

Always reliable and reasonable. Jackie and staff do a great job and make things so convenient for ECU employees and students. Great shop.

So I had a flat tire and they patched it for me. Literally 2 DAYS LATER the same tire is completely flat and had a giant hole in it. Thank god I wasnt on the highway.

I can only speak for experience I had with the single person that I talked to over the phone, but me and my landlord had one hell of a time trying to get him to cooperate. My experience of the services from University Auto Care led me to believe that they are incompetent, unprofessional, and lazy. Had to call over 5 times to get them to come get a car out of the street at my apartment complex. They made empty promises and drove over to the location several times and then left without towing the car. Then they made no effort to communicate with anyone as to why they didnt perform the task they agreed to over the phone. I had to call back every time and ask them why they didnt tow it. They said the car was fine and they didnt see any reason to tow it. After about 2 weeks of these kinds of interactions, they finally towed the damn car. During that time they had information about where the vehicle was located, the license plate, and a clear description of the make/model. Even with this information they still deemed it unnecessary to tow the car despite it being 2 years out of date and hadnt moved in over 6 months.Pros:-they usually answer the phoneCons:-took them at least 24 hours after each phone call to get a tow truck out to the location-unreliable, as they decided to change their mind about the agreement and not inform anyone-took 2 weeks to get the car towed-indifferent and argumentative attitude on the phonetldr: STEER CLEAR OF THIS BUSINESS.

I wish I could rate this shop 0 stars. This incident happened around a year ago now. I paid for parking at the parking deck in downtown Greenville and had an assigned spot. Apparently another customer in the parking deck THOUGHT I was in his spot so he directly called this towing company to have me towed. University Auto proceeded to tow my car without attempting to contact me, without verifying who owned the spot, and without first calling the city. After 2 hours of the city apologizing for the incident and trying to track down my car, I walked my way to University Auto in order to get my car. I did not have to pay (obviously, it was their fault) but the manager was then extremely rude. I asked why the situation happened politely in order to make sure it shouldnt happen again and was told theres no failsafes in life, what can I tell you heres your keys. They were beyond rude and even proceeded to yell at me like it was somehow my fault?I wouldnt trust them with my car, theyre criminals, rude, and should be put out of business.

Great place with experienced technicians. I recommend them to anyone

I take my car here all the time for repairs. Ive found the mechanics, Austin in particular, to be knowledgable and honest. This is a family-owned small business that has been in Greenville for decades -- not one of the large corporate shops that marks everything up and does repairs that you dont need. Highly recommend.

Awesome service!!

Great place to go for auto work. They have been around a long time and get things done.

Went with work colleagues to lunch this afternoon, half of us went to Sup Dogs and half went to Pita Pit and parked in the Sup Dogs parking lot. We saw them throw a Final Notice sticker on our car and roll the tow truck up and take our car with no warning. We all ran out to our car before they even began to backup and they pretended not to even see us. Plowed through us and picked up our car and started to drive off. I managed to stop the guy and explain what happened, he wouldnt drop the car, or even offer to drop it for less on the spot. Me and four of my colleagues had to find a ride to the bank, then get dropped off at University Auto Care to pay $135 dollars. They didnt even offer to take the huge orange sticker off the side of our car... The most rude service Ive ever received in my life. I understand thats your job to tow, but in this case we were actually paying money to the merchants of two locations that service that parking lot.

I was very pleased. They dont overcharge and are very quick to get your car out of their shop, not to mention how convenient they are for the ECU community.

A true rip off. I went there to get my car inspected and had a LIST of repairs they needed to do before I could get my registration. I ended up taking it somewhere else and passed with flying colors. They were trying to take my money for things that were not actually an issue.

Jackie James and the staff of University Auto Care remind me of the way it used to be - service that is exceptional and provided at a fair price.Parents of students who are away from home and need help with automobile service should feel confidant in asking Jackie to help.

Terrible. Absolutely terrible. Over charge for everything. Not friendly or helpful.

The mechanics need to stop screaming at their customers shut their mouths and just do there jobs I dont know any other place that feels they can actually yell at there customers. Disgusting.

Not just overpriced, but unprofessional and rude as well

Expensive, rude, unprofessional, and need to shut down. Disgrace to ECU.

Too expensive!

These fools installed the wrong fuel filter on my car then wouldnt fess up to it when I confronted them about it, worst service ever