Always good food..customer service is great as well.

Brenda Cummings was great!Helped with al our planning details. She goes over and beyond!!!

Honestly I don’t even know where to start! I’m a recent college grad and I commute to work I wake up for work at 6 every morning get ready and hit the road to be on time. I’m leaving this bad review bec the poor level of service and understanding I was given I felt belittled and made as if I wasn’t important. As a paying customer and someone in the customer service field those are the two bad things to make someone feel like. I noticed my flat and pulled over at a gas station called AAA was told I only had one service call when I should of had two remaining and that problem didn’t get resolved Between lack of communication between the tow trucks and the yalls company. I was told 3 different times 8:08... 8:27... then 89 minutes after the last time that was given. I don’t pay money to be sitting on the side of the road for hours or two have my dad come up so I’m not stranded sure enough my dad got a change tire for me because AAA failed me as a customer then was told by a supervisor that I was “complaining”. Like I said multiple times I’m paying for a service and just trying to be told accurate information so I can get to work I would like someone to reach out to me about this issue I have the lady’s name and employee number and I would like my past service call back seeing how I didn’t use it and we only have 4 a year and y’all don’t even allow rides with the tow truck driver due to COVID which hurts us more than y’all as a Conpany. Soooo...with all that being said I’ll wait and see what happens. I just pray that whoever finds themselves in a situation with your car and you use AAA as a service you have a plan b and c because they are not reliable at all.

10 day hold for 200 mile tow. After fully paid up front premium full year of towing. Quoted 4500.00 to tow from cost. I rented a uhaul for 59.00 completed tow. The advertising only states up to a 200 mile tow for the year nothing about a 10 day hold only after calling, and questioning the call center did I finally find out it would be 4500.00 instead of the premium membership. 4.00 a mile after 2miles.

They put together our Ireland trip. And supply us with maps and tips whenever we plan a vacation. They have great tips on what you want to see and places you may want to skip.

I want to give a shout out to AAA roadside assistance. I locked keys in car. They were very kind and opened car door quickly.Thank you.

You cant do an insurance policy here! They only do travel....ridiculous!!!

No problems got some maps

Could be a little faster, good otherwise.

AAA is a wonderful service when you can be present with the vehicle. Looooong wait times to connect with a representative. I caught a ride from a family member to get to work. AAA would NOT pick up my vehicle without me present. Ive had multiple cars towed over the years and that was never a requirement. I understand there may be liability issues, but what a major inconvenience. So I pay for AAA services but had to hire someone else to tow my vehicle. Im definitely questioning my membership at this time.

Excellent service!

My husband and I were helped by Travel Sales Specialist Marybeth Jones at the Greenville location this morning. She was very cordial and extremely knowledgeable and efficient. We left thirty minutes later with our trip tik in hand. Ms. Jones is a real asset to your agency and to AAA Carolinas. It is because of people like her that we have belonged to AAA since 1992. B. Bastian, Rocky Mount, NC

Called for travel help and never heard back. Weve been AAA members for 20 years through 3 different states. This one is the worst.

I liked the customer service and the display of travel items. Going inside AAAs office gave me the feeling of wanting to go somewhere

Fast service, good customer service.

Great travel info and baggalini bags galore!

Friendly and very helpful. Nice people and great people skills.

Staff were very helpful, minimum wait time, willing to spend all the time u want answering questions about your travel plans and trip tickets,

4/19/2019-Ordered new battery service and B and D Towing (1518 W. 5th Street, Washington, NC)shows up with a young kid. He cant get my battery out. Next thing I hear a loud decompression HISS with vapor. I quickly go around the vehicle and ask him what he is doing. The vehicle was in my garage and he has very limited tools. He stated the air conditioning pipe was in the way and Too rigid and by releasing the pressure he could get the battery out. WEIRD-YES! I immediately called the owner of B and D and asked why he would do this. He stated he had to get back to me. They never did, so I called several hours later and he states the kid said this never occurred. They came to look at my vehicle several days later. At this point I have no air conditioning. They give me the run around and essentially tell me they did nothing to the vehicle. I call AAA North Caroline, they docum,ent it and tell me I will recieve call within 48 hours. No call for 2 weeks, then I get a letter that states they investigated and they deny responsibility. I NEVER received a call from them. Now I have to pay $130 to refill the freon they vented out. Watch out for B and D in Washinton, NC.(1518 W. 5th Street).

Always helpful

Effective with help with travel plans.

Pat very nice.,, n good travel person

Realy nice and good service

Real reasonable

Great place and service

Great customer service!

Free passport photos for plus and gold members.

Very helpful