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Osteens Collision Repair
3218 New Easley Hwy, Greenville, SC 29611, United States
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Osteens Collision Repair

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Ro
Review №1

They charged me $180 to fix a sagging door on my Chevy truck and only replaced the bottom pin but charged me for the top also and the repair lasted maybe one month. A friend and I fixed the door at home and we are far from being professional bodyshop repairmen.i sure wish I saved my money and not let these clowns rip me off . I guess I bought a lesson using this shop

Jo
Review №2

Amazing! I had bought a used truck, and didnt realize a pretty deep scratch in the bedside. Rather than just trying to fill it, they matched it perfect and painted the whole bedside. Even cut me a deal on price. I am literally sending my mom there to get her door fixed in the next week or 2

Bi
Review №3

Straight forward and honest approach.

ma
Review №4

Great people great work definitely would recommend

Ta
Review №5

We have used Osteens twice now & they never disappoint! Their prices are very fair and they do outstanding work. Everyone that works there is so nice & easy to work with. I highly recommend them!

Mi
Review №6

I have used Osteen’s to repair my truck and my daughter’s car. Both times I was very pleased with the work! Work was completed and the vehicles were ready on the day promised. I have an appointment to get another vehicle repaired next week!I have recommended them to a co-worker who was also very pleased!

Ju
Review №7

Outstanding service and customer service! Definitely a company you can depend on

Ka
Review №8

Had an amazing experience at Osteens. They worked directly with my insurance company and kept me in the loop the whole time. Even after discovering some further damage, they worked quickly and thoroughly to get everything fixed the right way. They even brought me my car once it was done so I wouldn’t have to extend my rental any longer than I should. I highly recommend Osteens for any issues.

Ga
Review №9

Best quality work around and prices

Ju
Review №10

Jason is very helpful and they will always have my business.

Mi
Review №11

Great place to get you car fixed. Fair price great work. I will take all of work there.

Jo
Review №12

These guys are excellent! They replaced both bumpers and a fender on my 350z (picture posted) and they did a phenomenal job.No one could have done a better job paint matching and making my car look as fantastic as it does.I fully recommend their services and I will always take my vehicles here for bodywork/paint.

Kh
Review №13

Clean work

Re
Review №14

Im so thankful for Craig and his team! Thanks to him and all the wonderful guys that work with and for him....my brand new (one month old) Jeep Grand Cherokee is brand new again! Thank you for your patients with me and for making it perfect like you promised! I recommend this shop to anyone!!! I wouldnt go anywhere else, and Ill wear my tshirt proudly!!! 😁

Da
Review №15

This shop went above and beyond when I needed help. A family member had an accident and couldnt be without her car. They stayed after hours and got it ready in two days. They quality was amazing.

Mi
Review №16

Great place owner is very helpful and nice

Sc
Review №17

Osteens gave me the best quote of three places. They do quality work that they guarantee. They are very easy to work with and hospitable. The repair work was done when they said that it would be done. I will never go anywhere else for auto body repair work. I would recommend them to others...

TM
Review №18

Went there because all the other places were too busy and booked until March. Turned out that the reason this place were so empty is people never go back. They try to make the most of the money by telling lies. So no return customers. Candy (the lady boss)told me that they have to replace the bumper. But later said they could have repaired the bumper (instead of replacing new one) when asked by the insurance company. This is the first lie. On Feb. 1, 2019, Candy told me that I will only need to pay the deductible ($250). However, she called me and told me that I will need to pay $450($200 more) after I agreed to proceed with the repair(and the service was done). This is the second lie. It is all my fault, I should have never done business with them. Lesson learned.----------------------------------------------------------------------------------------------------------------------Update 1:It is my own business to have the insurance company involved or have it repaired through self-pay after I accept the check from the insurance company. This is NOT your business. Also, I am NOT blaming you for finding out that there is damage inside and we had to replace the headlight.My problem with you is the two lies you told. First, you went behind me by telling the insurance company that I asked for the replace of the bumper. In fact, you suggested me to have it replaced not repaired. How to deal with the insurance company is my business, but you shouldnt lie about the fact that you are the one who suggested to replace the bumper.Also, you lied to me again on Friday (2/1/2019). I went to your office right before I went to the airport, and you said you will take care of everything, and I will only need to pay the $250 deductible. This was a lie. Because you asked me to add another $200 if I want to get my car back.Plus, the only reason I chose you over other dozens of other body shops was that you promised to have my car fixed by Thursday (Jan. 31). However, you were not able to finish it until Tuesday(Feb. 5). Yes, I know this was delayed by the headlight and insurance company involvement. Nevertheless, I did not get the benefit/advantage of having my care repaired at your place.Again, I am mainly unhappy because of the two lies mentioned above. Of course, I blame myself for this unhappy experience because I am the who made the decision to go with you. It was an unwise decision.----------------------------------------------------------------------------------------------------------------------Update 2:Let me add a little bit about the repair of my car by this body shop. When I got my car I was in a hurry, so I only checked it from the outside but did not go under the hood. Last weekend, I was waiting outside Walmart and got time to open the hood and check. It turned out that the driver side headlight assembly mount is actually damaged by them when replacing it. They charged me >$800 for parts only just for one headlight assembly(driver side) . Ive just checked price on 1A Auto, the price is $606.95/pair. Note that this is the price for two. So, I cant imagine why would they charge that >$800 for one of them.Nevertheless, I did accept their estimation and I agreed to the price. But, I never said they can put a broken part in my car when I paid for the new one. They did not even mention this to me. You can check the attached photos.

Br
Review №19

Stopped in for an estimate based on recommendation. Fast, friendly service. The estimate was completed quickly and professionaly. I have not had any work done yet, but I will take my vehicle here for the repairs.

Ch
Review №20

They did an outstanding job repairing my Jeep Wrangler. They handled all the headache that comes with dealing with the insurance adjuster as well. I would highly recommend Osteen’s.

Hu
Review №21

Good job.

Ch
Review №22

Craig and his team at Osteens did a FANTASTIC job repairing my car at an unbeatable price!!! The results exceeded my expectations by far! Craig also went above and beyond to help me find the parts that I needed- I couldnt be happier with the end result.!!!

Am
Review №23

They did a wonderful job repairing my car and they were so nice and friendly. It was a pleasure dealing with them. Would definitely use them again!

J
Review №24

I’ve used Osteen Collision Repair a few times. I’ve been extremely pleased with the results. Highly recommend!

Ja
Review №25

Craig will treat you right

Ma
Review №26

Craig and his team do phenomenal work on our cars! If somethings not right, they will work hard to make it right. My car has always been returned to us looking brand new. Craig and his whole staff are very professional and easy to get along with. Take your car to Osteens and you wont be disappointed with the quality care they will give you!

ke
Review №27

Great owner and work

Da
Review №28

Craig and his team were GREAT!!! My Miata doesnt look like it was even in a fender-bender. I would recommend them to anyone.

Ca
Review №29

Done an excellent job.also it was done in no time which help me out so much

Da
Review №30

Did an amazing job repairing my TOATLED Cadillac they brought it back to like my wife loves it and a happy wife is a happy life thank y’all so much just as good quality as porters body shop with such a better price and very generous and respectable staff . Great service all around.

Da
Review №31

Awesome people and service (I am a current employee

Is
Review №32

These people have repaired a lot of my familys vehicles for a few years and are honest and do very good work

Jo
Review №33

Always great people!! Great work!!

Lo
Review №34

My veh was a victim of a Buck and they were awesome working with and didnt stall or fold vehicle anymore then necessary

Ch
Review №35

Great group of guys. They really know their stuff.

Ch
Review №36

Good people do a good job on fixing ur car and good prices

Br
Review №37

Originaly went in to have my bumper mounts straightened, they said they would install my new bumper. I said sure that would be great picked up my jeep, got home to find 2 bolts that were never even tightened and the wrong nutts were used so they were about to fall off. Then the very top bolt was crossthreaded and snapped the stud Nutt off the frame on the inside. So no I cant take to bumper off to even fix this issue the CORRECT WAY! Ill have to drill a hole in the frame just to access it. If you want a shop that pays attention to detail. Dont bring your vehicle here. They charged me 250 for a half days poor quality work. Dont waste your time.

Ke
Review №38

Very Professional

Wa
Review №39

They do great body work.

Jo
Review №40

Very happy with their estimating, explanations and work

Do
Review №41

If you want it fixed right go see Craig he will take care of you

Gl
Review №42

Excellent work at fair price.

Bi
Review №43

Nice people and good service

Wi
Review №44

Great company to deal with

Ma
Review №45

Great service!

Br
Review №46

Superb service and quality.

Se
Review №47

The crew did well

St
Review №48

Beautiful old cars

To
Review №49

Fantastic service and quality

Bi
Review №50

Thanks again

Br
Review №51

Expensive car repair

Ra
Review №52

Great people

Information
7 Photos
52 Comments
4.6 Rating
  • Address:3218 New Easley Hwy, Greenville, SC 29611, United States
  • Site:https://m.facebook.com/Osteen-Collision-Repair-167635816584924/
  • Phone:+1 864-269-2155
Categories
  • Auto dent removal service
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-led:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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