The true test of a good company is how they handle situations when things DON’T go according to plan. Let me explain. I brought a rug in to be cleaned. My guess is that it was probably cleaned by a new employee still learning. When I took it home and looked at it, I felt it was done adequately-- but not exceptionally well. I gave the company an average review (not a bad review, but not a 5 star review either). That night, I received a personal email from the owner telling me that they wanted me to be COMPLETELY satisfied and offered to send out a technician to my house to clean my rug to my satisfaction (I had originally taken the carpet to them for cleaning). Since it was late that evening, I decided to wait until the next day to answer the email. The next day before I even got a chance to answer, I received a call from the office offering to re-clean the rug!! I was so impressed. The office staff could not have been nicer and the rug was cleaned to perfection. I really appreciate companies that excel not only in the services they provide but the way in which they provide them. I will forever be a loyal customer and highly recommend any carpet cleaning services. I will also be telling my friends to use them. It’s so great to know that there are really great companies out there! Thank you for your excellent work!!
Im new to the area and so I did a Google search and after several quotes, they were the best per square foot. Not only were they on time but early. They were VERY professional as well as polite and friendly. We all knew working with the old worn flooring would be difficult but they were amazing and did a GREAT job and the place smells awesome!! Thank you so much and I cant wait to use in the future as well as a great referral!!
Right from the start rainbow did such a great job for us. Starting with the mitigation process Levi was wonderful he explained everything in detail he was on time and did a great job. He committed himself to getting the job done at a specific time and he did just that. As far as the repairs Kyle handled all the repairs. He was absolutely wonderful, communicated throughout the job right down to the finish. I was so nervous with the damage that was done to her home but Kyle kept me calm. Our home looks better than it did before. The flooring company was wonderful they did a great job also. I would highly recommend this company to all my friends! Thank you
I had to have some mold remediation done at my home. Andrew was on time, very professional and took the time to explain every detail. He identified additional areas of concern and addressed them promptly. I would highly recommend Rainbow and Andrew to everyone. Steve was my initial point of contact and from the first time he walked through the door to provide the inspection and the estimate he answered my questions and was very fast to get back to me if I called. By far one of the best experiences I have had with a company.
Carpet cleaning -- When I called the receptionist was very nice. I took a rug and a pillow to be cleaned. All the staff were extremely friendly. I was quoted $70 to clean a 6x6 rug and 1 pillow. Although I thought it was a bit high, I accepted the terms. Turn around is 1 week (I believe thats pretty standard). Unfortunately, I was VERY disappointed with the cleaning. I thought the spots should have come out during cleaning. At the least, if they were not gonna come out, someone should have let me know before I took it home that they were unable to clean the rug completely. The pillow was also not cleaned completely. While Im not going to call the company and pitch a fit, I will not be using them again. I was not happy with the work.
Andrew did a great job and was very personable! I work in multifamily and my resident was happy which makes my job easier. Thanks a bunch!
Bill Gregory at Rainbow International of Greenville SC was the general contractor to repair my house which was damaged by the April 13 2020 tornado in upstate SC. Overall, I am happy with the job Bill and his crew did for me. During the long repair process (lasted for about 7 months), Bill was very responsive to my phone calls, text messages, and emails regarding issues I observed or questions I had. He is generally reasonable and fair in quality control, which is important. Bill was also very hard working in getting the job done. For instance, he called me multiple times on Saturdays and late evenings about the status of the house repair or his plan for the next step. If there is anything he could have done better, some of his crew members could have been a little bit more effective/skilled. For instance, the person who fixed the damaged concrete curb could have made smoother connections between the new and old concrete sections. The person also should have removed all the concrete debris in my yard. Nevertheless, I consider these very minor issues.
Our dishwasher leaked and caused water damage to our hardwood floors in our kitchen. After calling Rainbow, Levi and Larry responded within a few hours. They handled the drying of the floors.Levi and Larry were great. Very responsive and answered all our questions thoroughly. They came daily and checked on the floors until they were completely dry.
Can’t say enough about how punctual and professional everyone that I worked with at Rainbow was for the water cleanup that we had done. I called Carter who immediately went to work on getting someone out to us. Oscar was at our home within about an hour of our original call and was always right on time for every follow up visit and was very thorough and knew exactly how to solve the problems that we were having. Jerry also was great in getting to us to walk us through the steps of repairing and putting back what the water had damaged. The guys at Rainbow are absolutely worth the call!
Rainbow international of Greenville was very professional and great to do business with. They took great care of my mom and dad and any questions or concerns they had were answered. They responded very quickly and Mike and Levi handled everything as fast as possible. They were very thorough explaining what the problem was and they got in there did what they had to do in a timely manner. I would highly recommend this company!
Wow! Levi, Mike and Larry saved my day. Response and arrival in an hour as well as straight to work. All three guys were kind to reassure me that everything would be fine and all three used the best manners. Yes maam .no maam. Thank you. They helped me to understand what had occured and how the issue would be handled. Hands down! The best!
Great job and pet mess approved. George was really professional and friendly. Also did a great job!
Our dishwasher leaked and the water damaged the hardwood floors in our kitchen. Levi Richburg came out to dry the floors. He was punctual, friendly, and gave excellent descriptions of his work and the equipment he installed. I highly recommend his services and expertise.
We discovered our leak at 8pm on a Friday, and they were here within an hour of our call. Mike was super friendly when he got here and took the time to answer all of our questions! During the following days, they kept us informed and cleaned up everything after the demo. This was actually our second time using them, and I’d highly recommend them.
Rainbow international of Greenville was very professional and great to do business with. They took great care of us and any questions or concerns we had were answered very quickly. They responded and were quick to send Josh and his coworker out to get everything handled as fast as possible. They did a great job, was very nice and and took care of everything. He was very thorough explaining what was involved every step of the way, the progress along the way, as well as answering all of our questions.Thank you Josh for the great job you and your guys done and for being so helpful!
Very pleased with the Greenville team in restoring water damaged rooms that had asbestos. Oscar and Matt did a great job of being responsive, helpful, and completing each step in a faster than expected timeframe. I certainly would recommend. I did not get anywhere near the same responsiveness or guidance when I reached out to Servpro.
Debbie, Monica and Sara did a wonderful job cleaning. I wish I could use them every week!!Brian and James were phenomenal!! They both are perfectionist in every aspect of their jobs!!Thank you for getting my house back in order.
Cleaning crew was great and emergency response was good. As soon as my insurance was hard to get ahold of i quit hearing from them. They charged my insurance for pack out pack in of my belongings before it was done. Still not done 4 mo. later. My case was lost between departments every time it switched through the fire restoration process. Every representative would be overly optimistic and tell me they could handle everything then would call to back out. Would not recommend if you have the least bit of a complicated case. If it is a simple water or fire damage I can see them being all you need.
Levi came out and took care of the water damage. Super nice and personable guy. Definitely recommend this company.
A big thank you to Levi and Mike. Very professional and thorough. Both gentlemen were a blessing to us and we knew without a shadow of a doubt that they did the best they could for us and for our home. We will use Rainbow International for all of our needs in the future. Again, we cannot thank Levi and Mike enough. It was a pleasure to get to meet you!
Thank you Oscar Hernandez for saving my tail big time! You got the job done for my mom in no time! You are highly recommended and will be called back most definitely 🤟🏾👍🏾
I came home to water damage on the ceiling of my garage so I called Mr. Rooter whos sister company is Rainbow International. Levi was my service representative and he was amazing from the start. He was thorough in his documentation of the damage, got started with the drying process quickly, and took care of me when the source was found to be in my guest bathroom and damage was there as well. I plan on using Rainbow International for the rest of my restoration and would recommend them, specifically Levi, to anyone.
Wow! Stephen spent two hours here cleaning our carpets and they now look brand new. I couldnt be more impressed. Stephen was very professional, on time and pleasant. Thank you for your help!
The Rainbow employees that worked on this project had the following qualities:1. Professional2. Arrived on-time3. Courteous4. Knowledgeable of what had to be done.5. Resilient - shade on the job until it was satisfactorily completed.
Levi and Mike were professional, prompt and knowledgeable. They were communicative and honest and an overall pleasure to be around! Would highly recommend.
These guys are very professional, very detailed, and informative about the process of the work that needs to be done. I had a small leak that was coming through my wall and the techs that came out took their time and walked me through what needed to be done. They answered all my questions and I was able to get my leak fixed right away. Thanks Josh and Jerry for all your help and I will recommend you guys to anyone. A++ In my book.
Cody and team were professional and were here when they said they would be. Did everything they could to speed up the process of drying out!
Debbie, Blanca, Paty, and Delsy were amazing! For someone with bad allergies in a house full of construction dust, these ladies did an amazing and very thorough job of cleaning every nook and cranny of the entire house and ridding it of that dust! I was pleasantly surprised at all the little extra things they did that I didn’t even think about! Very courteous and respectful- even to the point of helping me keep an eye out for my fur babies during the cleaning process! I would definitely call on them again if the need ever arose! Thank you ladies for everything!
Levi did an excellent job! He did what he said when he said. Pleasant and professional. Could not have asked for more
Levi Richburgh showed up the same day to dry water caused by a leak. Rainbow International worked with their sister company in Greenville SC to come out the same day to dry the water. He was very professional and courteous and provided great customer service.
Friendly service that was right on time.
This cleaning team were more than professional with good quality work, they were Awesome, Awesome, Awesome. I am very pleased with the level of teamwork Monica, Bianca and Sandra displayed. Everything was slip n span. After a week of the west team leaving, my home still has that new smell. Thank you ladies. I will recommend you at any time to anyone.By the way, they really deserve 10 Stars!Mrs Darlene R
I had a waterline bust in my bathroom and didn’t know what to do. I called my insurance and they was the first company they recommended. They were very professional and walked me through the whole process.If you ever have any restoration issues from water 💦 damage, Call Rainbow International and ask for Levi and Mike !!!THEY ARE THE BEST!!!Highly Recommended!!!!
Rainbow International Restoration was great! They came in and took care of a mold problem: They were professional and hardworking. I would recommend them and will use them again if I need to!
An amazing company. All of the people who came in to help us clean up from our kitchen fire were wonderful. They were friendly and I really feel the went above and beyond in cleaning. They even humored my virtual schooling kids, talking with them as they asked endless questions. Thank you so much!
They (Levi and crew) did an excellent job, would highly recommend!
Rainbow International’s team Levi & Mike have shown the professionalism we all should strive for in our careers. Levi informed me of the damage the water has caused and brought to my attention areas I didn’t know were damaged. They explained the process of what we needed to do to dry the house out as well, spray the antimicrobial to prevent mold growth. They showed up on time and work effectively to remediate the issue as quick as possible. I would highly recommend this company to anyone for their professionalism alone.
We had a water leak in our kitchen rainbow was very aggressive in drying our floors so we could start restoration.Levi was our main technician and he did a great job keeping me informed on the progress. thanks Levi and Rainbow for making a very stressful situation a little easier to bare.
Levi was kindly supportive, helpful, and informative and a great person to work with.
Simpsonville, SCProfessional. Came in, cleaned-up, setup equipment and checked daily. No issues.
Had fire that damaged kitchen with heavy smoke damage. USAA contracted RAINBOW INTERNATIONAL to pack furniture and soft goods. All the crews that came were very professional, arrived as scheduled, did a great job packing. They all were extremely pleasant to work with.I highly recommend them if you have need for their services.Bill Legare
Great service and very professional.
The guys were on the job as soon as I called. Very friendly service!
They are prompt and professional. They are currently rehabilitating my home. Levi is professional and follows up on promises.
My house caught on fire August 2020 and I am still waiting to get in my home. My contractor has been working with Chris and I have text messages from him and my contractor where he says he will get to it when he can. I called Rainbow to speak with his supervisor and was told I will get a call back. This company has dragged their feet. I had to have another company come out and do the sealant for the smoke damage. This company hasn’t been professional in my opinion and with this pandemic going on, for their employee to say he will get to it when he can is outrageous. People are out here dying and all I want is to get back into my home. I was told my home would be ready by 12/01/2020 then it was moved to 12/31/2020. Now it’s 01/11/2021, my contractor and I are still waiting for Rainbow to make a decision when THEY want to come out to my home.
Levi Richburgh and his team came in and went to work immediately after a significant water leak from an upstairs pipe. Levi quickly assessed problems from the water leak and went to work on mitigating the damage immediately. He is knowledgeable, respectful of my home and my concerns, and very efficient. Rainbow Intl of Greenville is well represented by Levi Richburgh. Ask for Levi when you call.Cathy
Was very pleased with the services the clean up crew consisted Debbie, Marina, Monica,Blanca, Jared, Chera, Robert
We are in Seneca, SC. Say what you will, but I dont think I would have gotten through all this nearly as calmly had it not been for this crew of incredibly professional men. They are artists in their field! I cant say enough about how Joshua and Dillon explained every step, and the others reassured us theyd set everything right again. They stayed true to their word, and I, for one, am grateful. Thank you, Rainbow!
Everyone was super nice and professional. The people took pride in their work and did everything that they said they would. Thank you for making this less stressful.
Thank you Carter for taking my call later in the evening and getting someone out to my house so quickly! Josh was an awesome technician and took charge of getting the water cleaned up and my floors dried out!
It was great working with Levi this past week. He was friendly, professional, and kind. Overall, Im extremely happy with Rainbow International of Greenville. I certainly would not want to experience water damage again, but if I did, Rainbow would be my first call.
Excellent Job Oscar was super and very professional!!!
Everyone was so kind and professional. They helped me with all my Restoration needs!
Everyone we have dealt with has been friendly and respectful. They have taken very good care of our items and the work they have done is top notch. I would definitely recommend them!
This team was very knowledgeable and personable. It was a pleasure having them around our home. They had some complicated stuff to keep track of for us and they took the time to ensure everything was correct. They did a great job and were very efficient.We really appreciate:SamanthaDebbieBlanca NellyBlanca CastroMonicaCiaraCoryJuniorBryan
Packing crew did a fantastic job securing all breakables and electronics and movers were very professional and efficient. I really appreciate everything they have done for me!
The fire crew did an excellent job. Debbie, Leslie, Blanca’s, And Samantha we’re professional and cleaned our house as if it were their own. Cleaned everything. Would highly recommend!
This crew as superpowers is the best way I can describe there incredible work and professionalism. Chris has the best crew. Special thanks to Bryan, Debbie, Soraida, Sandra, Monica, German, Blanca and Samantha. I know so many more was involved and I thank you all. You made a bad situation bearable.God bless you all!
I’ve used Rainbow many times throughout my career in rental properties. Yesterday, I called them to help with a flood but ended up having to cancel because they were not on my company’s list of approved vendors. This morning, in spite of their not actually providing service or making money from us, they still called to follow up. The company we did use took 4 hours to arrive with two broken truck mount water vacuums. Needless to say, we’re starting the paperwork to get Rainbow added to our list of vendors.Rainbow. Im sorry for the inconvenience I caused you and your technician yesterday. Thank you for your perpetually good service.
I love Rainbow. We have used Rainbow for almost two years at my place of business and Ward and his team are fantastic. We have never had any issues with them. Ward is one of the nicest people I know!! I would certainly recommend Rainbow for anyone in need of their services.
We engaged Rainbow after a fire at our factory. They were very responsive and professional during our difficult experience. Chris Maschke, Ciarra, Sorita, and Abraham were exceptional at their work and leading their team. Id use Rainbow again, for sure.
The best out there. Nothing more to say. You wont be able to find anyone better to clench your carpets. The best service Ive had. Super friendly. Randy and ward are the best. Will continue to use them
Hired these guys to fix damage done by Paul Davis - they plastered the ceiling perfectly, even fixed the molding damaged by the Paul Davis rush job - go to Rainbow International first, dont go anywhere else !!! glad I found them, will be hiring them to redo my sisters condo when she moves - I just wish everyone was as competent as Rainbow International
If you need your carpet cleaned look no further. Ward did an amazing job cleaning the carpets in our house before we moved it. I would recommend them to anyone and will definitely be using them in the future for any of my carpet needs!
Rainbow International is a great company. They not only clean, stretch, and repair carpet but they also do water extractions and clean air ducts. They are always polite and professional. Ward is very hard working and takes pride in his work.
Ward has cleaned carpets for me both personal and on a business level for about 15 years. He has always done an amazing job. If he cant clean it then no one can. Ive seen him clean carpets that I was for sure going to need replacing. Keep up the amazing work Ward and thank you for all your hard work.
In a time of stress and chaos the whole crew was pleasant and helpful in getting our house put back together. Thank you so much!
We have used rainbow for several years now. They always do a great job! The amount of hard work, loyalty, trust, and friendships that have been gained with this amazing staff is more then anyone could ask for in a company! Thank you all for what you do! You all rock!
Highly recommend Rainbow International and Ward Prain for any cleaning and/or restoration project you might have! Ward is the nicest, hardest working guy and always gives 110% to make sure the job is done right! He cleaned our carpets and tile floors before we sold our house - I would definitely use them again!
Rainbow did awesome with their fire crew. Chris, debbie, and leslie were nice to work with and very professional. I recommend using this company 100%
Our rental had water damage from dishwasher. They took a month to complete the job. Used our towels and vacuum, which were left dirty and vacuum full. Owner was disrespectful to my wife. Smelling like cigarettes, I cleaned this place myself Then said I had leave before job was done to go on Vacation . Left open wires in cabinet under inland which were still hot. We have 4 Young children. Had excuses for everything.
Ricky and Jr.was very helpful. Company is well organized and professional.
I used to live in the greater Greenville area and used Rainbow because they gave me quality of work and peace of mind. After moving a couple hours away, I didnt think about how much Id miss a carpet cleaning service, but I did. I actually rolled up my area rug and drove back to Greenville to have one of their managers, Ward, personally clean it. Ask for that guy! Hes been with them for over 15 years and knows what hes doing. Great customer service too!
Rainbow Restoration is absolutely fantastic to work with. When we had water damage in our home they came out quickly, made sure everything got dried out and tested properly and worked with us on getting everything put back actually better than it was before! I cant say enough good things about everyone we dealt with from Rainbow.
Ive been in the remodeling industry for over 10 years and Ive never met someone as friendly and as professional as Patrick. This company does an amazing job and there prices arent beatable. Thanks Rainbow!
When we left Greenville your operator, Ward Prain, cleaned our carpets and did such a fantastic job! He was so professional and was in and out in good time. It was the best carpet cleaning job weve ever had.
Our insurance company had Rainbow to come and repair some water damage to our kitchen floor. The floor underneath had asbestos, so they had to do an abatement. We couldnt be more pleased with the way Daniel and his team handled everything. Daniel kept us informed of every step of the process. Great job. Thanks
Does an A++++ job. I would completely recommend this company and every employee. The job that was done, I couldn’t of asked for better results!! Hire this company, and you will not regret it!
Fast and friendly service. We use them for all our carpet cleanings and water extractions. Great rates on ozone treatments! Technicians are always nice and very professional.
If youre using this company for mold remediation I would give it 4 stars. Rich is fantastic. However, my experience with the restoration/rebuild side of things makes me give them 1 star. After five weeks of no progress I finally cut my losses and fired them. I received the run around of when they would be starting. Then when I finally saw what they were trying to charge me it was $1000 more than another local option. When I asked for a detailed broken down invoice of the charges to see WHY such a large discrepancy, I was given the run around and then told I dont have time to break this down for you. Thats something that we dont do. Well a call to management got me the detailed invoice, but they had already lost my business by that point. Trying to overcharge, hide it, and then speak to me that way... Ill go somewhere else.
After what they did to my sisters area rug, I would never recommend them. They refunded her 50 dollars but she is still out a beautiful area rug. They even admitted in a text that they “Fired the guy that cleaned the rug because he didn’t clean well”..The right thing to do would be to replace her area rug. The manager Ward could care less about the customer. The lady that answers the phone is very professional and nice. Sad they can’t learn from her.
Ward and the crew of Rainbow International have been nothing less than Excellent and professional. I have been using them for 12 years and would not seek to find another carpet cleaner. Being in the real estate industry, I can not count on one hand how many times Ward and his crew have bailed me out of jams. If you seek superior customer service, who actually value your business, Give Rainbow a call!
Great job guys. Really appreciate your help!
No need to look elsewhere. They are the most affordable and do a better job than the higher priced companies. Apartment living really takes a toll on carpet and it doesnt take long. Theres nothing like a good carpet cleaning to pick your spirits up especially when you live with three children and a pup! Somehow they manage to spill their drinks all over the house accidents everywhere 😩😖 Rainbow is my hero. Thank you for good customer service.
Ward is amazing! I have used rainbow for years at multiple properties I’ve worked at. He’s honestly the reason I choose to use them! Great customer service, reliable and awesome work!
We have a rental property in Greenville and hired Rainbow after we got water in the basement. The first time this happened the charge was reasonable so when it happened again we hired Rainbow without looking hard at other options. The second time around the charge was double. The bulk of the work involved carpet removal and they left the tack strips behind. We had to make a dozen calls to try and get them to come finish the work and they never did...kept getting stories about why they couldnt do it. Most of the charges however related to the water removal and fan rentals, the actual labor needed was brief then they put some fans on the floor and left for a few days, charging $300 per day, per fan. Living out of state we were kind of in a pinch to get the work done quickly but we will go out of our way not to use them again. I think they took advantage of us with the charges knowing we were not in town.To put it in context, we had tiles removed (using different Co.)from the basement floor (almost 2,000 sq ft) that contained asbestos and the total charge for that work was almost half what Rainbow charged for the water removal.Our mistake for paying them in full before having the work checked but do not trust these people to do honest work if you have to use them.
Had my carpet and furniture cleaned by Ward this week. It looks brand new again. Excellent service. Highly recommend!
Absolutely the worst people to deal with. They handled our home post fire and did a terrible job. We would have sued but the hassle was just not worth it. At one point, when discussing the issues with the owner, he point blank told me “what are you gonna do? You are nothing to us”. I would relay the entire story here but it is just triggering deep terrible memories of a god awful experience. Never. Ever. Use. These. Jokers.
Ward has done excellent work for me on area rugs and at the church I used to be a member of! Its amazing what they can do to a carpet with stains.
Outstanding service by Rainbow! Tripp McLaughlin was a tenacious project manager who made sure the project was completed in an excellent manner! I would highly recommend this company to friends.
The worst carpet cleaner Ive ever used. The one doing this did not move any rugs and did not move anything to clean the carpets. Do not use these people, they are horrible.
I absolutely love Rainbow Intl of Greenville. Their customer satisfaction is of great value to them and it shows in their fantastic work. Great response time, and always reliable. Ward is great.... Highly reccommend!
We have used Rainbow for our business needs for almost 2 years and have always been very pleased with the work they do. I recently had the carpets cleaned in my home. I cant say enough good things about Ward Prain! He truly went above and beyond to make sure I was satisfied. Thank you Rainbow and thank you Ward. I will certainly recomend you!
Ward has always done an exceptional job not only in my home but also my office where I work! This is the only place that does my carpets and I request Ward every time because I know the great quality of work he does.... couldnt be happier eith their service.
I have used them multiple times and have been greatly impressed with what they can accomplish in cleaning stuff that previously looked ruined. I bought a foreclosed house a few years ago and had the carpets cleaned right after I bought it. They cleaned something that I thought I might have to be replaced and saved me lots of money in the end.
Not sure what Lisa Cope is talking about! I work with Ward almost every day since I lease apartment in downtown Greenville and he has always shown a great attitude and care for his customers, even the difficult ones (there have been a few)! Ward for president (of Rainbow)!
This crew was very professional from day one. They were on time everyday and explained the process thouroughly. We had originally hired Servpro who were too busy to be on time (one day didnt show at all). Not a problem unless you have water damage and real wood flooring. However Rainbow stepped in and stopped the loss and got us back on track. I recommend this team. Luiz was our lead technician.
Very disappointed in lack of Customer Service and poor communication. They agreed to do water mitigation and restoration for our very wet, moldy crawlspace after a hot water leak. They removed bad insulation, set up dehumidifier and fans and left. No word on when they would return. After SEVERAL calls and 5 1/2 days later, they returned, shut everything off and left. No word on when returning for mold treatment. More calls and finally 4 days later, returned sprayed for mold, turned fans on and left. Again no word on when returning. That was Fri, returned Mon morning, said they were done, and that I needed to call the company ASAP to schedule the restoration of crawlspace. I was surprised it was up to me, the customer, to coordinate finishing the job. Many, MANY calls to restoration dept over next 3 weeks, every time saying very busy and we would get on the schedule. FINALLY, they called me and said they had decided NOT to finish the job, but instead gave me the name of a guy that could do it, NOT with Rainbow Intl. VERY UNPROFESSIONAL. Dont let this happen to you!!
They do a great job !
Im speechless. These guys came and removed my baseboards and cut a hole in my drywall. Took them 20 minutes. A large dry fan and dehumidifier were left in my bathroom for 3 days.When they picked up their equipment, they left my wall in a disaster state, and threw away my baseboards (which were NOT infected with mold ). For the $450 they are trying to charge, I highly recommend seeking out another repair service.Edit: I spoke with Elliot prior to posting this review and he refused to replace the baseboards. Thanks for the response though.