user
RNR Tire Express
3738 W Gate City Blvd, Greensboro, NC 27407, United States
Appearance
RNR Tire Express

Comments
Al
Review №1

Great service from the time we walked in the door. They know how to make you feel welcomed and ensure you leave knowing all the important details when it comes to the service they provided. They were quick but efficient. I cannot just name one individual because they are all great and you will receive a positive experience with any interaction. I recommend them if you are in the Triad area.

St
Review №2

I really enjoyed my time here. Mike was very helpful in getting what I needed done. They got me in and out and on to the next. They did not waste a lot of my time. They were very courteous and friendly. I’d recommend to anyone.

Le
Review №3

Wonderful amazing and professional customer service and tire service. Everyone was attentive to my needs and making sure I got exactly what I needed. Only place I will ever purchase tires from from this point forward.

Mc
Review №4

Mike at RNR tire express Greensboro location done an awesome job helping me with my wheel/ tire purchase great customer service from the whole staff. Very helpful and super fast service by the techs whenever I need another wheel/tire package they will be the place I will return to. Thanks guys awesome job!

Au
Review №5

So far great service, great environment. And they were fast too. I highly recommend.Thank you guys so much ❤️

Du
Review №6

They didnt have any in stock to fit my car. Mike made a couple of calls. Got the wheels I wanted ordered. They got the new wheels on my car and even put the old rims in the trunk for me. I definitely give 5 stars for selection, customer service and be on schedule. If you want wheels head to RNR, ask for Mike!

Ow
Review №7

Quick and easy process!! No hassle and offered worry free service!!!! Definitely got more than I expected. Great experience!!

Ro
Review №8

Super friendly staff, very clean establishment, organized and professional atmosphere, and most importantly reasonable prices and they are willing to work with you as best as possible to help make sure you can get your car 100% taken care of.... The staff even went the extra mile to help refer me to a few car shops to get my car further worked on, great company and so far I’m glad I made the choice to stop in and visit!

De
Review №9

RNR is a great place to shop for tires. Their customer service is great and they get the job done in a timely manner.

Br
Review №10

I went in the store and told them of my situation and my desire to get a set of rims and tires for my 2019 Ram 3500 dually Limited. He found exactly what I wanted then procured the necessary contract in order for me to pay for them. They look really nice and I have several months to pay for them

Ke
Review №11

Great people, pricing, and reliability. I’ve had tires with them for the second time and love it. Shamar was very helpful. Highly recommend. 10/10

to
Review №12

I was greated immediately when I went in by staff. I had new tires put on in a timely manner. I recommend them for all your tire needs.

Vi
Review №13

Enjoyed my experience here! Staff was extremely knowledgeable and professional. Mike helped me as soon as I walked in and had me and my vehicle out of there within a hour.

Ta
Review №14

The approval process was easy and I loved the same day service. They did a great job! Adam helped make the process simple and quick.

De
Review №15

I am a customer at the RNR here in Greensboro,NC (3738 W Gate City BLVD). My vehicle was towed in to this location due to a flat tire, I was told by the employees that the tire would have to be ordered.. I had no problem with that being that it was Saturday I was fine with the tire being there on that Monday. I was told that my vehicle would be pulled in and out of garage at opening and closing.. which I was also fine with. Monday came around .. no tire Tuesday came around .. no tire Wednesday came around ... no tire and no one had reached out to me either ? So I called the location and the response was I got was “ Oh your tire was here yesterday “ ... so why wasn’t it put on my car that Wednesday when it arrived? And why wasn’t I notified that the tire was there ? So I proceed to ask those questions and I was told that the tire would be put on the car within the next hour .. So I waited 2 hours and went to the location... why is my tire still not on my car ? The excuse for that was they had gotten “ busy “ ? Why am I not too priority and my car has been at your shop for 1 tire for 4 days ? They get the car in the bay and here comes an employee asking me to come look at something??? So I go back there and look and they’re telling me that the tow company bent my outer tie rod ? Don’t know how that’s possible and that’s not where my car was hooked and it was towed with a flat bed ? So I asked them was the car able to be driven me not knowing what that bent part means.. I was told it would be an “uncomfortable” drive so I said okay. I get in my vehicle after the tire is placed on and I try to drive away and the entire wheels turns completely in to the vehicle.. I have Timestamped pictures from the tow company of my vehicle and how it was towed and I also have their full cooperation as to RNR I got a nasty attitude from the “ manager “. If someone doesn’t contact me within the next 48 hours I will be taking legal action as well as the Better Business Bureau.

Br
Review №16

Fast and friendly service!! Very professional and wonderful experience! Definitely will reference friends and family!!

Tu
Review №17

Very prompt.. treats me with respect I love coming here

Gr
Review №18

Mike was very helpful and did everything he could to help me and make this process as painless as possible I would definitely come back here

Ti
Review №19

Mike is Awesome!!!!!!! I love my new tires the staff was very helpful and friendly thanks guys. Great experience

Ra
Review №20

Very helpful and realistic place....they work with you and the best part is you can return them if you can’t do it

Ms
Review №21

Great experiance!!! Nice people

Ma
Review №22

Very good customer service I’m very satisfied

mu
Review №23

Second time customer, and I was absolutely thrilled doing business with RNR, and Salesman Mike! He is a man of his word, and goes above & beyond to get things done.

Ch
Review №24

On 05-22-2021 my wife and I went into RNR today @12 and one of the customers service  reps that was helping us was very snarky and seemed to not want to wait on us. Passing us onto another customer service rep which then had me fill out paperwork. Gave me a price quote on the computer and showing it to me on the computer and had me waiting for an hour and a half at this point. We got hungry and went to Mexican restaurant next door and before we left, we made sure we left the key with them so they could get to it. We asked they guy before then when could we get the rims installed and he joked and said 3 weeks and then was like we can get them put on today. It was 2:20 then and while sitting at the restraunt, I got a call from the rep stating that the computer wasnt allowing the quote to be registered and could I come back Monday and could I come get my key. When I walked in they were saying they were about to close SMH! What behooves me is that I was shown a quote on the computer but now the computer all of a sudden doesnt recognize the quote that gave earlier on the computer. RNR in Greensboro is trash and wasted whole day SMH! They get no stars from me. I feel as if they were rushing and didnt want to serve me because they were about to close and I was there several hours before it closed. That is a deal breaker for me.

to
Review №25

If you need tires and don’t have the money to spend right away, go to RNR and see Mike he’s extremely helpful and professional and is there to help you get the job done and on your way

Ja
Review №26

My truck looks like a beast. Highly satisfied with the cost, quality and customer service.

Am
Review №27

Poor service they didnt have but like two different styles of rimmed and they wanted to tell me that the pattern that my car has was ineligible to get the piece that would make my pattern work on any other type of RAM but they couldnt order in it until six to eight weeks before it could come in and then they couldnt promise that I could still get the rims that I wanted very poor customer service rude as hell and they could not even try to help me order the rims that I prefer prefer from a online tight that they even dealt with

ni
Review №28

I was in and out! Great customer service! I will be back

Fo
Review №29

VERY FRIENDLY AND HELPFUL STAFF!

Br
Review №30

Best place to go for your rims let alone tires!! They are legit they work with u and u can make payments if u dont wanna or dont have the cash to pay in full. Although I got on their last nerve lol big S/O to the whole staff!!! Will most def refer anyone to them!! They take their time and they keep u laughing while waiting

Ja
Review №31

Fast service good prices excellent perks no complaints deff gonna be gettin another pair here

La
Review №32

Employees were very kind. They knew their jobs and answered my questions. I will return for any serving I will need. Thank you RNR tire express

Ty
Review №33

The staff was very respectful and on point,I would suggest RNR to all my associates,an I was in an out with the rims on my ride 💯💯!!!

Ka
Review №34

Really friendly and helpful staff, helped me take care of what I needed!

Bo
Review №35

Nice friendly place . Great help

ch
Review №36

Man, I was in and out! Immaculate service! Jose followed up with me since last friday!! Never pressured me! Kept his word on the tires being ordered on time!! Paperwork was thorough! Excellent customer service! And my tires are 🔥 thanks bro!

Am
Review №37

They did a absolute fabulous job I would recommend them to anyone

Ra
Review №38

The guys at RNR did a great job on my wifes car yesterday. They was very professional and courteous. The guys there also done a very good and it fishing job and then theres a good quality and efficient time they were was on the paperwork that was very good and proper only explain everything for my wife on extra on everything on what you need to do if she has had a flat tire whatever the guys theyre all good at what they do and they all need to be amended it for their jobs because they do it very professional.

JA
Review №39

Tires not worth what they charge but rims were over all they seem to be good place to shop paying with cash I was satisfied

Do
Review №40

I needed tires and couldnt pay cash for them. Thank God for RNR. Saved me from losing money as I drive part time. My vehicle must be safe at all times. I have been nothing but satisfied with their service all around. I highly recommend them.

Da
Review №41

Very high quality and excellent customer service. I will be doing business with these guys again! When I bent my rim it wasnt a issue and these guys leaped into action.

DJ
Review №42

Excellent experience. Very friendly store associates. Very helpful and help you out on getting new tires and rims. They know their type of work and know what kind of tires your car needs. Definiently recommend RNR Tires!

Do
Review №43

Good place to buy wheels

Ti
Review №44

The employees at this location are very knowledgeable. I definitely didnt know what I wanted or what looked good but they helped me out alot. Customer service was excellent, very respectable. I would recommend their services to everyone... Thank you

Me
Review №45

Great service. Very fast, friendly and helpful staff, very professional. If you need tires or rims this is the place to come.

Jo
Review №46

Needed to have wheel adapters installed for some wheels that I bought. I did not buy the wheels or tires from RNR (although after seeing their selection, there we a few styles I liked, and the prices were competitive enough to consider them for my next purchase) long story short 95% of wheel shops refused to install them. Even though I didn’t buy wheels or tires from them RNR hooked me up, even had the extra pcs I need for the perfect install and the price couldn’t be matched. Extremely satisfied with their customer service and fair pricing.

An
Review №47

Process was easy i was in and out within 30 minutes of signing up. Staff was very professional and friendly. Got my tires installed the next dayEverything was explained to me clearly and i got good quality tires within my budget.I advise anybody who want good tires to shop here

Ta
Review №48

Friendly staff, very helpful, great prices! Only complaint is the overall time spent from beginning to end. My advice.... Make sure you have a few hours to spare before going.

Gi
Review №49

Came into RNR and was greeted right away! I came in because I had a cracked rim and found a set of replacements for a reasonable price. We spoke about payment options and found the one best suited for me. Very professional very clean. Easy process to go through. Ill be bringing my jeep back by here sometime to get tires for it. I reccomend.

La
Review №50

I really am glad that I took the chance and went to RNR Tire Express. Ebony was so very helpful. I went in with old tires and left there with brand new tires. Thank you guys!

Am
Review №51

This is Henry from Mocksville I drove from Mocksville to Greensboro they put my wheels on with no problem they made sure I had wheels and tires so I would highly recommend this please speak to Jose

Hu
Review №52

Awesome experience here. Employees helped me for over an hour just to pick the wheels I wanted. They arrived in less than 2 days. They offer good programs and also have a friend referral program to get free tires. Highly recommend to anyone looking for tires, wheels, or both.

C.
Review №53

I have done business with RNR for years. I’ve bought multiple sets of tires/rims and had service done. They are always so helpful and accommodating. Any time I call they give me concise information and details about my account. I will always come back and do more business with them!!! Great business and I love all the people there. Celeste, Derrick, & Toby always take great care of me!

Ma
Review №54

Tried getting tires in a time of need but their website was to complicated to use to help me out in my time of need but rest assured I will go to another company to help me out instead.

Ra
Review №55

Great group of staff members that’s willing to work with you to satisfy their customers highly recommended

Br
Review №56

Prices very high rent to own pay way more

Wa
Review №57

I just discovered this place and they helped me with a brand new set of tires when it mattered most! Great customer service by Jose and Celeste as well as other staff. They allow you to make weekly, biweekly, semi-monthly, and monthly payments.

Sa
Review №58

Very nice and very helpful and friendly when I needed tires and not too expensive

Jo
Review №59

I had a flat on the side of the road and Jose was great. He helped me out. I went in for one tire but I got all four. He advised that the back tires were about to ware out and I wouldn’t last. He was a great sales rep but mostly I felt comfortable and friendly. Go check them out. Everyone is friendly and upbeat.

B4
Review №60

Great group of people and an awesome set up if you need rims and tires for very little down. Walked in at 1:15 and drove away about 3 with shiny new wheels and tires!!

Dj
Review №61

Great business wonderful

Ca
Review №62

Great group of people

Ma
Review №63

Great selection in tires and payment plans

Jo
Review №64

RNR Tires was extremely helpful and friendly! Derrick Matthews helped me and he was completely professional and courteous and helped me with everything I needed from the time I called about a quote to coming into the store to purchase my tires. I would definitely recommend them to anyone who needs tires or trims they are great!Thanks for all the help guys!

An
Review №65

They tell got good prices and the rims look nice

Sh
Review №66

My husband and I have done business here for our Lexus and Chevy Silverado. The staff are well knowledgeable and down to earth. We will continue to support RNR

Sa
Review №67

It Was Very Fast And Easy and im In Love With My New Rims And Tires😍

Ma
Review №68

Jose was very professional from the first contact over the phone. He was extremely courteous as well. Keep it up Jose.

An
Review №69

This is the best place to go and get rims and tire plus a whole bunch more benefits with what you buy. I am very much satisfied with the service i received. I encourage everyone to come to them

2w
Review №70

These guys were extremely helpful in getting a shake out of my Mini Cooper wheels. I didnt purchase them there just went in for advice/help. They didnt hesitate in jumping in and helping me out. Great place, great staff, I would recommend this shop to anyone looking for a place to purchase a set of wheels/tires. Good job guys!!

Te
Review №71

The Staff in this office are simply Amazing (Derrick & his team )😊. They went above & beyond to meet my needs . Thank you so much for excellent Customer Service!

Cr
Review №72

Went in right before closing after getting off work. Everyone was polite as well as entertaining. They got us in and out shortly after their business hours. Got a good deal on some tires and would definitely recommend.

Le
Review №73

Service experience was easy going, transparent, and pleasant. I would recommend this business to anyone in the market for rims and tires!!

Yv
Review №74

Was referred by a co-worker. Ordered a wheel to have replaced, brought it in my trunk, told the young guy I had it in my trunk, he failed to write it on the ticket. Long story short, they called me a liar, that I did not tell him. The wheel was disposed of and I lost 139.00. Will never go back or refer anyone else. They dont even deserve i star but it wouldnt let me post without.

Ma
Review №75

Very pleasant staff to work with. Very efficient when it comes to explaining the billing and payments process. Very good group of guys to work with. We were actually recommended by someone and decided to check it out. Was able to get tires in and put on before a major snow storm. THANK RNR.

Ik
Review №76

My visit was all love. Good customer service n they kno how to deal with people. Excellent communication skills I would recommend anyone to RNR tire

Je
Review №77

I was very pleased with Derrick and Toby this morning! Very funny and made me feel right at home. Not your normal tire and wheel care, meaning you don’t get service like this even at the big name dealers! I will always come here for tire care in the future! Thanks RNR! Oh yeah, did I mention fast and friendly? 🤔 Will definitely refer friends and family!

Pr
Review №78

I had a wonderful experience. Perfect for my budget. The team here are super cool and laid back. Process was quick and easy. Thanks a lot!!!

Si
Review №79

Went in today and spoke with Damien, one of the techs there. He got me hooked up with the perfect set of 18s for my ride. These guys gave me a good deal at an affordable price along with excellent customer service! Very satisfied! 5 stars. Would reccommend

Mi
Review №80

My experience at RNR was great! The staff was very knowledgeable, and assisted throughout the process. Customer service was excellent. I definitely plan on doing business with them in the future, and would absolutely recommend them to anyone needing tires and rims.

Ke
Review №81

Great customer service... I recommend this place to everyone

Sc
Review №82

Update 8/11/2020: So. Went back for a set of tires for my daughters car. Jose was great, everyone was kind and friendly. I will be going back to check on rims and tires for my car in the next week or so. Still doing a great job and everything below from my first visit is still all good.I had a great, fast and very easy experience with the staff at RNR. I called them on the phone to set up an appt. for Saturday and they told me that if I had time to just come on in and they would take care of me. The application process was easy to fill out and the terms were just as easy. I think it tool the, about 20 minutes to change all four tires. I would highly recommend RNR to anyone.

da
Review №83

Needed tires Discount Tires were a little cheaper but they wont all their money at one time. I am pay only $25 a week and total cost is only $50 more than discount. RNR also gave me a year Road side assistance. I am hooked for life!!! Guys made me feel like family.

Ry
Review №84

This place is always amazing!! I just purchased my THIRD set of wheels!! Fast and friendly customer services and you are sure to have a good laugh while your waiting! Each person that works here is the best!! Thanks guys!!!!

To
Review №85

MY WIFE HAD FLAT ON HWY68, DEREK SENT SHAMAR OUT TO CHANGE SPARE. ALSO GAVE ME NEW SET OF TIRES FOR ONLY $20 DOWN. MAN THAT WAS LIFE SAVER BC I WAS OUT OF TOWN AND MY WIFE WAS STUCK. THANKS AGAIN DEREK AND SHAMAR.

Wr
Review №86

An amazing experience at RNR with Toby and his staff. They took time to explain the process, assist in tire and rim selection and out in no time! I would recommend RNR Tire Express to anyone!

Ja
Review №87

Very easy to apply. Up front about everything, including the amount if you dont pay off in the 6 months same as cash! Really friendly! Fast process to apply and easy to get approved! No credit check for real and you even get a year of free roadside assistance and great warranties for flats and blowouts! Really clean and everyone was professional and nice!

Ro
Review №88

I came in to get a new set of wheels. I told them I had till 5 which gave me about 3 hours. Everyone was friendly. I realized the rims were scratched this morning and the red paint was cheap and we were in a rush to get out of there since it was 5 PM already. Anyways I came back this morning to tell them I honestly was not happy with the tires at all and that the red was cheap and I would either completely return them or switch for new ones. They got me all set up for an order of brand new ones that are completely just black, which look so much better and wouldnt have a chance of having cheap colored paints for almost literally the same price. Everyone understood my concern and put an effort in trying to make me happy with my wheels. I appreciate everybodys help and concern. Thank you guys for trying to do your best. If you simply Express your concerns and its legitimate they will help you out. Not to mention the payment plans that are available are so nice

Da
Review №89

Went in and came out quick with a nice brand new set of rims and tires

Ca
Review №90

Great experience at RnR Tire Express. The sales representatives was very knowledgeable and answered all my questions.

To
Review №91

Great service it cost to play but good place

Da
Review №92

Wish I could give zero stars. I go in with cash in hand to buy rims and tires and I get told no because the air compressor is broken. This is after I wasted a hr and hearing the guys behind the counter talk about just putting on rims and tires for the lady in front of me. Biggest wast of my time.

Ma
Review №93

Great customer service!!!! .......at first then i started riding and had to come back because my tire wasn’t on properly i have a dodge so i have an independent suspension they didn’t do an alignment period on my car. Just keep an eye/double check your work you get done from them

Sh
Review №94

Needed tires very badly, but I was low on cash. I stumbled across a marketplace post on Facebook for RNR tire. I called and spoke to Derrick and he said to come in and he could help me. I went in filled out papers and received 4 brand new tires with a front end alignment that same day. Also came with a Roadside assistance package with many extras. All I had to pay was $20 that day and $27 every Friday. Awesome deal if your short on cash. Staff was very welcoming and friendly. Would definitely recommend and give more stars if I could 😁

De
Review №95

Great experience with RNR Tires. Honest and caring individuals who helped me with the wheels and tires I was searching for. The only place you will ever need!

Sh
Review №96

Had a wonderful experience at the Greensboro location! Staff was professional and extremely helpful. They were great from beginning to end. I would recommend anyone who is looking for Wheels and Tires to come here first as you will find out you do not need to go anywheres else! Thanks Guys!

Si
Review №97

They couldnt get me approved because I bought a house in Burlington. And my address hadnt changed in some system they search on. Regardless of my job and references and my title to my house showing where I lived. So it was a waist of time. I rather buy straight out anyway but I wanted the 24hr roadside assistance.

Re
Review №98

Got new tires last week, I came in pretty late in the day and they were still able to install new tires for me, which I really appreciated. The staff was friendly and helpful. They explained all of the paperwork before I signed. My tire pressure light didnt go off so I brought it back in a few days later. They checked it out for me, told me, what it was, and that I would have to go to the dealer to get it reset. Even though they couldnt fix the issue I was very happy that they took the time to check it for me!

Mi
Review №99

These said they would file charges on me just after a couple weeks of not paying them.I would like to know what the charge would be!?!?!? how can they file charges when I didnt steal from them???? Does it say in the contract that they can charge me with a crime if I dont return the tires to them???

Cu
Review №100

I had a really good encounter with the guys an gals at RNR i recommend any an all to come thru they DOINGGREAT BUSINESS!!

Information
22 Photos
100 Comments
4.5 Rating
  • Address:3738 W Gate City Blvd, Greensboro, NC 27407, United States
  • Site:https://rnrtires.com/tire-shop-near-me/north-carolina/greensboro/3738-high-point-rd/
  • Phone:+1 336-299-4898
Categories
  • Wheel alignment service
  • Used tire shop
  • Tire shop
  • Wheel store
Working hours
  • Monday:10AM–3PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations